Design for People, Effective Innovation and Sustainability

PHDPRESENTATION

DESIGNINGFORPEOPLE,EFFECTIVEINNOVATIONANDSUSTAINABILITY:IntroducingexperienBalfactorsinanobservaBonalframeworktoevaluate

technology‐assistedsystems.

presenter:MUSSTANSERTINAULIIBMPHDFELLOWANDROCCAFELLOW

researchunit:DCOMsupervisor:prof.MARGHERITAPILLAN

Background/LiteratureSurvey

Experiments

ContribuDon

‐PervasivecompuDng

‐Userexperience

‐EvaluaDonstrategies

‐UsabilityFactors

‐InteracDonDesign

‐DigitalPenandPaperusageinaclassroom

‐TrashTrack

‐ EvaluaDonstrategyfortechnologyassistedsystems

‐EnablingofaplaKormfortrackingtrash

RESEARCHMAP:

PRESENTAIONFLOW

•  IntroducDon/Background•  ResearchObjecDves

•  ScopeofResearch

•  EvaluaDonSchemafortechnologyAssistedSystems•  ApplicaDonofEvaluaDonSchemaonUseofDigitalPenandPaper

•  CreaDngTrashTrack–  Toenabletrashtracking

•  Conclusion

RESEARCHOBJECTIVES

•  Tounderstandhowanend‐useractuallyfeelsabouttechnology‐assistedsystemsandpervasiveuseoftechnology.

•  TounderstandthekeyusabilityfactorsthatmaymeasuretheusersaDsfacDon.

•  ToproposeaframeworkthatfacilitatestheevaluaDonoftechnology‐assistedsystems.Including:–  anobservaDonalmodelthatfacilitatesintheevaluaDonof

exisDngsystemsorcreatedsystems.–  Definingprocessesandtaskstofacilitatethepre‐designphase

•  CreaDonofnewsystemsthatareinteracDve,innovaDveandenablescenariosthatdidnoexistedpriortothesuggestedsystem.

SCOPEOFRESEARCH

•  CreaDonofanevaluaDonstrategyforevaluaDngtechnology‐assisted/interacDvesystemsfromatrueuser(end‐user)perspecDve.ThisevaluaDonstrategyisfoldedintoaframeworkthatfacilitatesthedesignprocesswhilecreaDngnewinteracDvesystemsandensuringtheyareeffecDve.

•  ApplicaDonofthesuggestedframeworkontheuseofdigitalpenandpaperinaclassroomscenario.

•  CreaDonoftrashtrackprojectthatwillenabletrashtracking.

–  Designingofatrashtracker.–  Real‐&meflowoftrashinaCiDessanitaDonsystem.

–  IniDaDngdatagatheringtowardsremovalchangeonthecontrarytoproduc&onchain.

–  IntroduceanewanddynamicconnecDonbetweenpeopleandtheirtrashtohaveabehavioralchangetoachievesustainability.

INTERACTIONDESIGN

InteracDondesignisaboutbehavior,howthingswork.

IpushabuZononmymobilephoneandsomethinghappens.OrIenterafastfoodrestaurant,walkuptothecounter,andsomethinghappens.

DefiningwhathappenswhenapersonusesaproductorserviceiswhatinteracDondesignersdo.

DANSAFFER’sIxDRelaDonship

INTERACTIONDESIGNANDTECHNOLOGYASSISTEDSYSTEMS

ATwoyearoldkidinteracDngwithanIPOD

withoutanypriortraining

Real‐DmeRome(pervasiveandinvisibleuseof

technology)

Howtoevaluate?

TWODISTINCTEXPERIMENTS:UsageofDigitalPenandPaperandTrashTrack

THEOBSERVATIONALSTRATEGYANDTHEEXPERIENTIALFACTORS

Method

TheIxDObservaDonalModelandtheExperienDalFactors

THEOBSERVATIONMODELANDTHEEXPERIENTIALFACTORS

METHOD

THEOBSERVATIONMODELANDTHEEXPERIENTIALFACTORS(CONTD.)

THEDIGITALPENANDPAPEREXPERIMENT

THEWORKINGOFDIGITALPENANDPAPERSYSTEM(DPPS)

IntroducDon

Volunteers

Scenariosforuseofdigitalpenand

paper

PenKit

DistribuD

on

TASKS

OPEN

WRITE

SAVE

UsageSurvey

TUI

ProjectC

ompleD

on

Survey

Know

How

Survey

...conDnueusage...

Postmortemwithstakeholder

Observe

Appliedphases

Notappliedphases

SHARE

Processes

Xyzxyz

AcDons/Titles

MeeDngs/brainstormswithstakeholders

APPLICATIONOFOBSERVATIONALSTRATEGYONDPSS

DPPSRESULTS

UsageSurvey ProjectCompleDonSurvey

0.000

0.500

1.000

1.500

2.000

2.500

3.000

3.500

4.000

Affect

Accesability

GuidanceandSupport

Learnability

CollaboraDon

Usage

Comfort

ErrorandFeedback

0.000

0.500

1.000

1.500

2.000

2.500

3.000

3.500

4.000

TheImpactFactor

Affect

Accesability

GuidanceandSupport

Learnability

CollaboraDon

Usage

Comfort

CREATINGTRASHTRACK

SENSEableCityLab,MassachusetsInsDtuteofTechnology,Boston,USA.

InSupervisionofProf.CarloRag

GOALS:• Toenableascenariowheretrackingthetrashwouldbecomeapossibility.• tounderstandhowtrashdispersesinaCiDessanitaDonsystem.• tounderstandwhathappensintheaherlifeofthetrashobjects.• toiniDatealearningprocesstowardsremovalchain.• tocreateadynamicconnecDonbetweenpeopleandtheirtrash• andtopromoteabehavioralchangeonhowpeopleassociatethemselveswiththeirtrash.

THEWORKINGOFTRASHTRACK:

!"#$%"

consume

Waste Management Companies

!"#$%"&

'()#*&

appropriately

inappropriately

Inappropriately:

Throw at wrong places,

Roads, wrong bins, etc

Appropriately: Throw at right

place

Mixed/

Lost

Better

separated

Better manage

Tries to manage

Landfills Recycling

Facilities Composts

&'Unknown or wrong

place and system is

further worsens

The waste management system

is not very efficient

PEOPLE’SEFFECTONTRASHMANAGEMENT

www.trashtrack.com

WM

Waste Management

Public Screen

tag

tag

tag

7.Signal Strenght

wastes

end of life journey Positions --->

$=

40° 43’ N e 74° 04’ O

www.trashtrack.com

INFORMATION PHISICAL INTERACTION

6

6

6

Disposal Place Positions

tag Trash Tag

SIM and Network Provider

Volunteers

Network

2.Final Data& Information

9.Extract Positions

7.SMS

8.Send Data

Advertise/Contact

5.ProvideTrash Tags

9.Visualisation

tag

3.Provide Network1.Provide Sim Cards1

2

3

45

7

7

8

9

9

SenseableCity lab :.::

6.ApplyTrash Tags

TRASHTRACKSYSTEMMAP

INTEGRATIONWITHGOOGLE

TrashTrackingScenario

Microprocessor

MotionSensor

Antenna

GPSModule

Battery

TRASHTAG

TRASHTAGPROTOTYPES

Sterolfoam PlasDcEpoxy

PACKAGING

TAGGINGPROCESS

TAGGEDTRASHITEMS(BASEDONINPUTFROMEOLEXPERTS

VIDEOSANDVISUALIZATIONSFOREXHIBITIONS(WORKWITHARMINLINKE)

•  AnevaluaDon schema toevaluate interacDondesignandtechnology‐assistedsystemstoevaluatefromatrueusersperspecDvewaspresented.

•  Theprojectstandsouttobeapromisingtoolthatmadeakeychallengeoftrackingtrashapossibility.

•  IniDatedgatheringofknowledgefortheremovalchain incontrasttoproducDonchain.

•  Enabled several stake holders to understand where theproductsoftheirinterestsmaybe…

•  EnabledenergycalculaDonsforaherlifeoftrashobjects.

•  Declared‘trash’thenewcommon.

CONCLUSION

Background/LiteratureSurvey

Experiments

ContribuDon

‐PervasivecompuDng

‐Userexperience

‐EvaluaDonstrategies

‐UsabilityFactors

‐InteracDonDesign

‐DigitalPenandPaperusageinaclassroom

‐TrashTrack

‐ EvaluaDonstrategyfortechnologyassistedsystems

‐EnablingofaplaKormfortrackingtrash

QUESTIONS?

THANKYOU