供應商品質管理標準 - scm.ecs.com.twscm.ecs.com.tw/ECSB2BPortal/Bulletin/SQMS(供應商品質管理... · V1.0 供應商品質管理標準 Supplier Quality Management Standard

V1.0

Supplier Quality Management Standard

GECS Confidential 1 27

ISO 90012008 QSA QPA VM SQE

GECSECS

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17.

QSA QPA QSA QPA

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CHAPTER 1 ..............................................................................................................................4

1.1 .....................................................................................................................................4 1.2 .....................................................................................................................................4 1.3 ..............................................................................................................................4 1.4 ..........................................................................................................................4 1.5 ..............................................................................................................................4 1.6 ...................................................................................................................5 1.7 .....................................................................................................................................5 1.8 ..............................................................................................................................5

CHAPTER 2 ..............................................................................................................................5 CHAPTER 3 ..............................................................................................................................6

3.1 ......................................................................................................................6 3.2 .....................................................................................................................................6 3.3 .....................................................................................................................................6 3.4 .....................................................................................................................................6 3.5 .................................................................................................................................6 3.6 .....................................................................................................................................7

CHAPTER 4 ..............................................................................................................................7 CHAPTER 5 ..........................................................................................................................7

5.1 ...................................................................................................................7 5.2 ...............................................................................................................7 5.3 ..............................................................................................................................8

CHAPTER 6 ...................................................................................................................8 CHAPTER 7 ..............................................................................................................................8

7.1 .................................................................................................................................8 7.2 .....................................................................................................................................8 7.3 ..............................................................................................................................9 7.4 ..........................................................................................................................9

CHAPTER 8 ..........................................................................................................................9 8.1 / ................................................................................................................10 8.2 ........................................................................................................................10 8.3 ..........................................................................................................................................10 8.4 ...............................................................................................................................10 8.5 ........................................................................................................................10 8.6 ................................................................................................................................... 11

CHAPTER 9 .................................................................................................................... 11 9.1 ............................................................................................................. 11 9.2 ............................................................................................................................ 11 9.3 ........................................................................................................................12 9.4 ............................................................................................................................13

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CHAPTER 10 ......................................................................................................................13 10.1 ........................................................................................................................................13 10.2 ........................................................................................................................................13 10.3 ........................................................................................................................................14

10.3.1 ...........................................................................................................14 10.3.2 ......................................................................................................................16 10.3.3 ..................................................................................................................17

10.4 ........................................................................................................................................18 10.5 ..........................................................................................................................19

CHAPTER 11 ..........................................................................................................................19 CHAPTER 12 ...............................................................................................................19

12.1 ........................................................................................................19 12.2 HUB ..................................................................................................................19

CHAPTER 13 ......................................................................................................................20 13.1 .................................................................................................................................20 13.2 .................................................................................................................................20

13.2.1 ..................................................................................................................20 13.2.2 ......................................................................................................................20 13.2.3 ......................................................................................................................20

13.3 .................................................................................................................................20 13.3.1 HALT: ..................................................................................................20 13.3.2 HASS: .................................................................................................21

CHAPTER 14 ..........................................................................................................................21 14.1 .......................................................................................................................21 14.2 .................................................................................................................................21

CHAPTER 15 ...........................................................................................................22 15.1 .................................................................................................................................22 15.2 ..........................................................................................................................22 15.3 ..........................................................................................................................22 15.4 ....................................................................................................22

15.4.1 SCAR ...................................................................................................................22 15.4.2 ......................................................................................................................23

CHAPTER 16 ......................................................................................................................24 16.1 ........................................................................................................24 16.2 CQDS .....................................................................................................................25

CHAPTER 17 ........................................................................................................25 ..........................................................................................................26 .....................................................................................................................27

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CHAPTER 1

1.1

GECS ISO 9001

ISO 9001 VMVendor

Management Department

1.2

VM

1.3

5%

QCQE QC IQCIPQCFQC OQC

QE

1.4

1.5

VM

GECS

GECS

ECN(Engineering Change Notice)

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VM

1.6

ISO

VM

Checklist

QSAQuality System AuditChecklist

1.7

QC

1.8

ISO14001 OHSAS18001

EICC

CHAPTER 2

Lead Time

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CHAPTER 3

3.1

RD SQE

3.2

3.3

3.4

3.5

SQE VM

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3.6

SQE VM

SQE VM VM

CHAPTER 4

48

CHAPTER 5

QSA

QPA

5.1

5.2

VM

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5.3

SQE VM

CHAPTER 6

200g

CHAPTER 7

SOP:Standard Operation

Procedure/WI:Work Instruction

SPC

Gage R&R

CPK

IEIndustry Engineering

7.1

VM VM

7.2

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VM

LRRLot Rejected Rate

OBA Out of Box Audit

DOADead on Arrival

7.3

ECS LRR DOA

7.4

VM SQE

VM SQE

CHAPTER 8

/

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OBA

VM SQE

8.1 /

SQE

8D8-Discipline CLCAClosed loop Corrective Action

8.2

8.3

8.4

OBA

SQE VM

8.5

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FAIL

SQE VM

8.6

FAIL

1

CHAPTER 9

SQE VM

9.1

-

-

-

-

-

MRB(Material Review Board)MRB

SQE MRB

MRB MRB

9.2

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3 7

14

SQE VM 8D

2 SQE VM

9.3

SQE

SQE

SOP

24

SQE

SQE

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SOP

SQE

CQS

CQS

CQS/SQE

CQS/IQC&SQE

CQS/IQC&SQE&

OK

NG

SQE ,

1.(10)2.

1.SOP2.SQE

LOT

1.2.

IQC

CQS/IQC&SQE

9.4

12

CHAPTER 10

10.1

ESD(Electro Static Discharge)

10.2

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10.3

SQE VM

SQE VM

10.3.1

8CM 9.5CM

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1

2

3

4

5

6

7

8

9

10

11

12

2011

2012

2013

2014

2015

2009

2010

GECS

20

1.

2.

(2010~2015)

3.

2010110

20101

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1

2

1.??1??

??

2.??1?083,??2?

?,20094,

20093

1.1

2.108032

20094,

20093

10.3.2

LNLot

Numbers DCDate CodeQC PASS

ECS 13 - 13-004-240052

20******

LN DC

500 PCS 2008/03/18

L/ND/C ********

3.94 KG

5.23 KG

91-90089-589

D/T

08105C

QC PASS

DDR-240P (L = 2.67)

11-004-240052

ECS13(-)

2008/03/18

2008318

/

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D/C

QC PASS

QC PASS

10.3.3

20*70mm Code 39Code128

ABCD

A ECS 13

B VC 7 7 0

C 6 10 7 0

D

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05-110-820002-5028811-

050001-R452B069

ECS 13

6,, 6

0

7

7

000123C2

3

Code 39Code128

10.4

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10.5

3 3

Aged Material

VM

CHAPTER 11

CHAPTER 12

12.1

VM GPM(Green Partner Management)

12.2 HUB

VMI(Vendor

Management Inventory) VMI

HUB

HUB HUB

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CHAPTER 13

13.1

13.2

13.2.1

13.2.2

,,

13.2.3

/

Sinusoidal VibrationRandom Vibration

Free Fall Repeated

Free Fall

13.3

13.3.1 HALT:

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,

+ 3

13.3.2 HASS:

CHAPTER 14

14.1

SQE VM

VCVendor Code

RoHS

14.2

RoHS

ECN

RD

SQE VM

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CHAPTER 15

15.1

RD

leader

15.2

VM

VM VM

15.3

SQE VM

SQE VM

1

SQE VM

SQE

SQE

15.4

SCARSupplier Corrective Action Report

8D

15.4.1 SCAR

SQE

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SCAR 3 7

14 SCAR

5W

SCAR

SQE SCAR

15.4.2

VM 3

PPT

KPI

IQC

OQC

SPC

ECN

ECS

/Review

VM

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CHAPTER 16

QualityDelivery Service-GECS buyerService -Quality

CQDS CostQualityDeliveryService(Service-GECS

buyerService-QualityService-Taipei sourcer)

16.1

VM SQESupplier Quality

Engineering Department

QSAQuality System Audit QPAQuality Process

Aduit QSA QPA

QSA QPA

QSA QPA

QSA QPA

80 MA 5

80 MA 5 80

80

QSA QPA

QPA

QSA

VM QSA QPA

7

7

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VM

SQE VM

SQE VM

16.2 CQDS

CQDS CostQualityDeliveryService

30%30%30%10%

Cost

Quality IQC

Delivery

Service

CQDS ABCF

A 80-100 10%

B 70-79

C 60-69 10%

F 0-59

F AVL

VM AVL C

30% VM

C 3 C

30% C F

A 30%

VM 5 C F

VM CQDS

CQDS SQE VM

CHAPTER 17

GECS

ECS-RS-001 ECS GPM

:http://scm.ecs.com.twMSDS

QISQuality Information System Department

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GECS QIS

2

ECS ECS GPM

GPM

8D 8-Discipline GECS

CLCA Closed Loop Corrective Action DC Date Code

DOA Dead on Arrival GECS + ECN Engineering Change Notice ESD Electro Static Discharge FQC Final Quality Control

Gage R&R Gage Repeatability&Reproducibility GPM Green Partner Management

IE Industry Engineering IPQC In Process Quality Control IQC Incoming Quality Control ISO Organization of International Standard LN Lot Number

LRR Lot Reject Rate LT Lead Time

MRB Material Review Board MSA Measure System Analysis

OHSAS Occupational Health And Safety Assessment Series OQC Out-going Quality Control

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QA Quality Assurance QC Quality Control QE Quality Engineering

QPA Quality Process Audit QSA Quality System Audit RD Research and Development Dept.

RoHS Restriction of Hazardous Substances SOP Strandard Operation Procedure SPC Statistic Process Control SQE Supplier Quality Engineer VC Vendor Code VM Vendor Management VMI Vendor Management Inventory WI Work Instruction

NO

1 2010 04 15 V1.0

2

3

4

5

6

7

8

9

Documents

供應商品質管理標準 - scm.ecs.com.twscm.ecs.com.tw/ECSB2BPortal/Bulletin/SQMS(供應商品質管理... · V1.0 供應商品質管理標準 Supplier Quality Management Standard