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    Utilising a Cluster Based

    Nasar Hassan KhanPresently: Head of Retail Credit Risk, HSBC BangladeshFormerly: Head of SME Banking, Dhaka Bank Ltd.

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    Bangladesh Economy : At a glanceForeignReal GDP Contribution to GDP Annual ExchangePer Capita

    grcu ure n usry

    ervce

    USD Billion % USD % % % % USD Billion BDT/USD USD BillionFY 05 61.00 6.49 463.00 6.00 22.30 28.30 49.40 7.80 61.40 3.85FY 06 65.00 7.16 476.00 6.60 21.80 29.00 49.20 8.40 67.10 4.80

    RemittanceGrowth Budget RateGDP Inflation Inome

    . . . . . . .FY 08 84.00 9.94 599.00 6.20 11.50 68.52 7.91FY 09 92.00 6.66 5.90 19.10 28.60 52.30 14.50 69.00 9.69

    FY 10 proj 16.50

    DSE MktCapitalization

    DSE MktCap/GDP

    Deposit inBankingIndustry

    Deposit /GDP Import

    FX Reservein Central

    Bank

    FXReserve /

    Import Export RMG Export(Exp + Remit) /

    IMP

    USD Billion % USD Billion % USD Billion USD Billion Months USD Billion USD Billion Times

    . . . . . .FY 06 4.70 7.20 25.00 38.00 3.50 10.50FY 07 10.92 14.80 5.10 12.20FY 08 15.34 18.30 36.00 43.00 21.63 6.20 3.40 14.10 10.70 1.02FY 09 19.00 20.90 43.00 47.00 22.50 7.50 4.00 15.50 12.36 1.12

    FY 10 proj 12.50

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    Market Evolutionoesae

    Banking

    e un- an e

    majority

    e a

    Banking

    Growth throughability to generate

    Off-the-shelf

    Growth throughability to address

    increasingly

    Resulting in

    Wholesale Banking The Underserved Middle Retail Banking

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    The Underserved Middle

    Wholesale Banking The Underserved Middle Retail Banking

    Came to be branded as the SME market.In reality,

    Is actually a spectrum of small enterprise markets anges rom e very sma o e a r y arge

    Each range having its own unique requirements

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    Opportunity Recognitione an opene a ranc n a

    district famous for textiles weaving. e weavers were prov e w

    power looms through lease finance. e regu ar repayment ea to

    greater involvement and inclusion of w rThe learning from this cluster finance

    was a op e as a us ness mo e

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    Clusters worked with

    Madhabdi Grey Cloth

    Joypara (Dohar) Inland water transportbuildingRongpur agroprocessing & preservationKonabari Cluster intervention tech upgrade

    eran gon - re a ngCoxs Bazaar tourism, lobster hatchery,

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    SMEs Require

    Working capitalCa ital machiner

    styleSim le

    finance

    Business expansion

    standardized terms

    & conditions

    Short term & festival working

    Flexible repaymentstructure - matched

    cap a oans o cas ow

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    SMEs are Unique s causes s ra eg es a me a s

    segment to become complicated and

    banking characteristic of wholesale and

    the ortfolio mana ement structure of Retail, to cater to SME niches?

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    The Challenge o eve op a non- ransac ona

    relationship-based approach thatcan e app e across a arge enougsegment of the market.

    sustainable

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    One possible solution is the

    Wholesale Retail

    BenchmarkMAP

    PING

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    The Business ModelApplications

    sourced from withinthe cluster

    Head of SME

    Branch or SME Centre Loan Factory

    Complete Centralized Disbursement

    Risk Management Operations Collections

    Recovery

    pp cat ons Processing Monitoring &Follow-up

    MIS

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    What is a Cluster?

    that are similar in terms of their

    Stage of productionTechnology andBusiness volumes

    And are located within geographicconfines such that in many respects,they are like a single enterprise.

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    A Cluster is Characterized by:arge num er o s m ar en erpr ses

    Substitutable goods/servicesSelling to the same markets

    Almost identical susceptibility tochanges in economic variables

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    The Cluster Based Approach e c us er ase approac requ res:

    A Cluster, preferably offering a mix of ,

    Products that address all three targets

    drive these product portfolios

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    Secondary Targets e a e us nesses yp ca y engage

    in e prov s on o suppor serv ces

    The supply of inputs.

    Generate about 80% of the trading

    40% of the production.

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    Tertiary Targets us nesses unre a e o e ma n

    business line of the cluster, but

    community in general.

    total production/ traded volumes u r r ,

    restaurants, bakery & food shops,

    .

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    The Business Model

    sourced from withinthe cluster Head of SME

    Branch or SME Centre Loan Factory

    Complete Centralized Disbursement Recovery

    Applications Processing on or ngFollow-up MIS

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    Role of Branch / SME Centre

    located within the geographic location

    Keep tabs on the vital signs of thecluster

    Periodic reporting of client specific & overallmarket data

    source a lications from otential clientsEvaluate the standing of the individualclient and recommend for facilities with

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    The Business Model

    sourced from withinthe cluster Head of SME

    Branch or SME Centre Loan Factory

    Complete Centralized Disbursement Recovery

    Applications Processing on or ngFollow-up MIS

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    The Loan Factory

    which works towards

    intelligence gathered

    Providing guidelines and checklists onw a cons u es a comp e e app ca onProviding approvals and documenting

    Collaborating with the Branch/Centre infacilitating collections.

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    The Loan Factory e oan ac ory as e requ re

    capabilities to process large numbers

    specific requirements of each cluster.

    wholesale and retail components.

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    Head of SME a n y respons e or s ra egy:

    Choosing a cluster va ua ng e c us er o ocumen s

    potential

    cluster

    Determinin roduct a ro riatenessand making necessary changes to creditpolicies in order to accommodate any

    spec a requ remen s.

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    Product Requisites ro uc s a me a c us ers

    Must apply across multiple clusters,

    within accepted ranges.

    within clusters

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    Products e pro uc m x s ou a ow or

    different repayment structures and

    Periodic interest repayments with

    Monthly Instalments

    Partial / Bullet / Balloon repayments

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    Pricing s ase pr c ng

    ROI increased through collection of Upfront fees

    ChargesMarginsAdvance payments

    epos s

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    The Business Model

    sourced from withinthe cluster Head of SME

    Branch or SME Centre Loan Factory

    Complete Centralized Disbursement Recovery

    Applications Processing on or ngFollow-up MIS

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    Assessing loans from a cluster o ec ve y, e c us er e aves

    much like a single large entity. ssessmen ere ore requ res:

    The clusters future viability enc mar ng o t e typ ca n v ua

    within the cluster

    ,cluster, by comparing with theBenchmark

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    The clusters future viability

    Sources of inputs

    inputs transportation cost, timing of

    purchase, seasonality of availability or

    Means of inbound transport and

    alternatives (water, road and/or air)Inventory and management of inputs

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    The clusters future viability pera ona ssues:

    The level of technology and its future

    Storage and handling issues

    Availaility and cost of labour

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    The clusters future viability ren s n uyer s e av our

    Reliance on the clusters products/services

    choice

    Substitutability

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    Creating Benchmarks mp e ver a e parame ers

    Identification a ue se ng

    And testing

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    Present standing of the typical

    individual within the cluster rov es npu s n o e

    Operating cash cycle (instalments,

    ROI, ROE, debt structure ,

    conclude on overall financial viability of

    individuals within the cluster

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    Weaknesses / Disadvantages of

    the model g re ance on e s eve

    available at Branch e re a ons p e emen narrows

    down to one or two Relationshipturnover