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导游英语 第二版

高等教育出版社出版

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Unit Seven Tourists Missing

Travel in Zejiang

游客走失—浙江导游

教学内容

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• Part A Know-how for Tour Guides导游实务

• 1. Tourists Missing 游客走失• 2. Measures Taken to Prevent

Tourists from Getting Lost 预防游客走失的方法

• 3. Taboos on Individual Sightseeing 独自游览的禁忌

• Part B Listening Comprehension导游听力训练

• Liuhe Pagoda (Six-harmony Pagoda) 六和塔

教学内容• Part C Situational Dialogue 情景对话

• West Lake 西湖• Part D Methods of Introduction 景

点讲解方法 • Method of Introduction with

Quotations 引用法

教学内容• Part E Introduction to Tourist

Sites 景点讲解• Lingyin Temple (Temple of the

Soul’s Retreat) 灵隐寺• Part F Tourism Culture 旅游文化• Chinese Towers and Pavilions 中国

亭台楼阁 • Part G Translation 景点翻译• Tourist Sites in Zhejiang 浙江旅游景

点

Part A : Know-how for Tour Guides

• blame n. v. 责备；谴责• criticize v. 批评• relieve v. 减轻；使放心• exterior adj. 外部的：外在的• brochure n. 小册子• lifeguard n. 救生员

New words 导游实务

Proper Nouns

• Dragon-well Tea 龙井茶• Hangzhou 杭州市• Zejiang Province 浙江省• front office （饭店）前台

导游实务

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1. Tourists Missing

• After supper, Miss Ke Liting takes tourists to drink the Dragon-well Tea in the downtown area in Hangzhou, the capital city of Zejiang Province. After tea she finds the Brown’s are missing. How could she find the Brwon’s?

1. Listen carefully, and fill in the words or phrases you have heard.

• (1) Miss Ke Liting should first __________________when and where other tourists see the Brown’s last time, and then try to look for them.

• (2) She may call the front office of the hotel to check whether ___________________________.

• (3) If there are two guides, one guide should continue to escort the tour group according to the travel schedule while the other guide should___________________________________.

make sure

they have returned

look for the missing tourist along the route

• (4) If she fails to find the Brown’s, she should require the travel agency to send staff to handle the case. If necessary, ________________________________.

• (5) After the Brown’s are found, she should _______________________________if she is to blame; if the Brown’s are to blame, she should graciously remind them not to travel alone again instead of criticizing them.

• 6) In the case where the Brown’s disappear and nothing is heard from them, the guide should ________________________________.

ask the local police station for help

do an apology

hand in a written report for the record

导游实务

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2. Listen again and answer the following questions.

• 1. Why do you think the guide may call the front office of the hotel if tourists are missing?

• Just make sure whether the tourists have returned to the hotel.

• 2. Do you think the guide is to blame if tourists get lost?

• It depends. If he doesn’t remind the tourists of the instructions before the trip or during the trip he is to blame; if the tourists don’t listen to him the tourists are to blame.

导游实务

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2. Measures Taken to Prevent Tourists from Getting Lost

• The Brown’s get lost in the downtown area and the policemen send them back to the hotel. Miss Keliting feels relieved. What measures do you think she should take to make sure tourists will not get lost in the future?

1. before tourists travel

2. on arrival at the tourist site

3. during the travel

4. during the time for free sightseeing

5. when tourists want to travel alone

A. remind tourists not to go too far

B. tell them about the itinerary of the day

C. leave his or her phone with tourists

D. take with them the business cardE. go to places with poor security

F. the national guide walks behind them

G. remember the number and the exterior characteristics of the coach

Column A Column B

1. Listen carefully, and match the information in column A with that in column B(There are two extra items in column B).

导游实务

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Suggestions:

• (1) Before they travel Miss. Ke Liting should tell tourists about the itinerary of the day, including the places of interests and meal time, so that they can catch up with the group if they lag behind.

• (2) On arrival at the tourist site, she should ask them to remember the number and the exterior characteristics of the coach, the parking place and the departure time. She may as well mention the travel route on the tourist ma

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• (3) During the travel, she should count tourists from time to time. Generally, the local guide introduces tourist sites while the tour leader or the national guide walks behind and reminds them to catch up with others.

• (4) During the time for free sightseeing or shopping, she should remind tourists not to go too far, not to come back late and not to go to places with poor security.

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• (5) When tourists want to travel alone, she should ask them to take with them the business card or brochure on which are printed with the phone number and address of the hotel. Since mobile phones are popular nowadays, she may note down the number of their mobiles if they agree in case of emergency.

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2. Listen again and answer the following questions.

• 1. What should the guide advise tourists when they arrive at the tourist site?

• She should ask them to remember the number and the exterior characteristics of the coach, the parking place and the departure time. She may as well mention the travel route on the tourist map.

导游实务

• 2. What should the guide tell tourists about during the time for free sightseeing?

• She should remind tourists not to go too far, not to come back late and not to go to places with poor security.

导游实务

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Additional Tips for Tour Guides

• Taboos on Individual Sightseeing

A tour guide should graciously refuse tourists to have an individual or unscheduled sightseeing under following circumstances:

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• Travel near the time of departure;

• Travel in a place of poor public security;

• Go bike-riding alone in an unfamiliar place;

• Go to an area not open to the public;

• Go boating or swimming in a non-swimming area without lifeguards or lifesaving equipment.

导游实务

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Exercise: Decide whether the statements are true or false

• If it is true, put “T” in the space provided and “F” if it is false.

• 1. ________ One guide should continue to take tourists to travel while the other looks for the missing tourist if two guides travel with the tour group.

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• 2. ________ It is recommended that the guide should tell tourists about the places of interests and meal time before they travel.

导游实务

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• 3. ________ During the time for free sightseeing the guide should allow tourists to go wherever they like.

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• 4. ________ It is up to tourists where they stay in the hotel or travel to a place where few people have been.

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• 5. ________ Tourists may go boating in the reservoir if the guide is around.

• conquer v. 征服；战胜• reconstruction n. 重建 , 改造• navigation n. 导航，领航• octagonal adj. 八边形的；

八角形的

Part B : Listening Comprehension

New words

导游听力Liuhe Pagoda

Proper Nouns

• Liuhe Pagoda 六和塔• Yuelun Hill 月轮峰• Qiantang River 钱塘江• Wuyue State 吴越国

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Liuhe Pagoda

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Liuhe Pagoda lies in the Yuelun Hill on the north bank of the Qiangtang River in Hangzhou.

Liu he Pagoda

(Six-harmony Pagoda)

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Six-harmony Pagoda

in the daytime

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Six-harmony Pagoda at dusk

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The statue Lu Zhi Shen is listening to the sound of Qian Tang Jiang River.

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LEI FEGN PAGODA

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BAO CHU

PAGODA

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YUE LUN HILL

Six—harmony Pagoda lies in the Yue Lun Hill

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QIAN TANG JIANG RIVER

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People are watching the tidewater of Qian tang Jiang river.

导游听力

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1. Listen carefully, and fill in the blanks with the words or phrases you’ve just heard

• The Brown’s will have a tow-day tour of Hangzhou. Before traveling Mr. Brown logs on the internet to search some information about the tourist sites.

导游听力 Liuhe Pagoda (Six-harmony Pagoda) lies in the

Yuelun Hill on the (1)_____________ bank of the Qiantang River in Hangzhou, Zhejiang Province. The name “six harmonies” comes from the six Buddhist (2)________________, meaning “harmonies of the heaven, earth, north, south, east, and west”. The pagoda was first built in (3)_______________ A.D. by the King of Wuyue State, who intended to demonstrate his authority by conquering the water (4)_________________ of the Qiantang River. The pagoda fell into ruins and went through reconstruction many times. The original pagoda has (5)________________ stories with a light on the top, which serves as a navigation tower.

north

ordinances

970

evil

9

Liuhe Pagoda

In 1156, the pagoda experienced a large-scale (6)______________. The artisans used carved bricks when reconstructing the inside of the pagoda. By the end of the Qing Dynasty, the (7)________________ wooden multi-eaves were added to the pagoda and, in the eyes of the people, presented the soul and (8)_______________ of ancient Chinese. The pagoda we see today is an octagonal structure (9)____________ feet tall. Seen from the outside, the pagoda has the appearance of a 13-story building; in actuality, there are only (10)_____________ stories.

restoration

upturned

labor

200

7

导游听力

2. Listen again, and answer the following questions.

• 1. Where is the Liuhe Pagoda (Six-harmony Pagoda) located? 　

• It is located in the Yuelun Hill on the north bank of the Qiantang River in Hangzhou, Zhejiang Province.

• 2. What does “Liuhe” or “six harmonies” mean according to the Buddhist doctrines?

• The “six harmonies” comes from the six Buddhist ordinances, meaning “harmonies of the heaven, earth, north, south, east, and west”.

• 3. When was the pagoda built? Why did the people build a pagoda there?

• It was first built in 970 A.D. by the King of Wuyue State, who intended to demonstrate his authority by conquering the water evil of the Qiantang River.　

• 4. Is a pagoda a 9-story building or a 13-story building?

• The original pagoda has 9 stories with a light on the top, which serves as a navigation tower. Seen from the outside, the pagoda has the appearance of a 13-story building; in actuality, there are only 7 stories.

Part C: Situational Dialogue

New words

• isle n. 小岛• explosion n. 爆发；爆炸• volcano n. 火山• peninsula n. 半岛• heroine n. 女英雄；女主人公• vinegar n. 醋

情景对话West Lake

Proper Nouns

• Yuemiao (Yue Fei’s Temple) 岳庙• Gushan Hill (Lone Hill) 孤山• Bai Embankment 白堤• Santanyinyue 三潭印月岛• Su Embankment 苏堤• Xileng Bridge 西泠桥• Qiu Jin 秋瑾• Joan of Arc (Jeanne d’Arc) 圣女贞德• Xileng Press 西泠印社• Louwailou 楼外楼

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水光潋滟晴方好 , 【 Ripping  water  shimmering  on  sunny  day 】

山色空蒙雨亦奇。 【 Misty  mountains  shrouded  the  rain 】

欲把西湖比西子， 【 Plain  or  gaily  decked  out  like  Xizi 】

淡妆浓抹总相宜。 【 The  West  Lake  is  always  alluring 】

—— 苏 轼

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Gushan Hill

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Bai Embankment

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Su Embankment

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Xileng

Bridge

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Xileng Press

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Qiu jin

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Lou wai lou

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Duanqiao Bridge

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Long Bridge

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Huxin Pavilion

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Yue Fei Temple

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Su xiaoxiao

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情景对话

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Useful Expressions for a dialogue

• 1 ）真漂亮，简直让人难以置信，处处是景啊！ • It’s so pretty…it’s simply unbelievable! Each and every

view is scenic.

• 2) 说来遗憾，这样一来，西湖十景想要看全未免太难了。

• I hate to say it, but in that case, it seems impossible to get to see all ten views!

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• 3 ）好像中国文人格外喜欢西湖。 • It seems like Chinese literati really like

West Lake.

• 4) 可惜呀这次行程太紧了，这么美的景色，真应该坐下来好好欣赏一下儿。

• It’s unfortunate that our schedule is so packed this time. For scenery this beautiful, one really ought to sit down to take it all in.

情景对话

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• In the sky, the best is heaven; on the earth, the best are Suzhou and Hangzhou. The Brown’s are happy to tour the West Lake on such a sunny day. Now, they are getting aboard the travel boat and begin to cruise on the legendary lake.

West Lake

情景对话1. Listen to the dialogue, and decide whether the statements are true or false. If it is true, put “T” in the space provided and “F” if it is false.

• 1. ______ “Above is heaven, and below is Suzhuou and Hangzhou”. Hangzhou can be compared with the paradise.

• 2. ______ There are more than 40 scenic spots and 30 protected sites of historical interests at the West Lake Tourist Resort.

• 3. ______ The Gushan Hill is an island which was formed by the explosion of a volcano.

• 4. ______ Qiu Jin is a liberation hero fighting against the Qing Dynasty. She was arrested and killed by the Oing Government.

• 5. ______Louwailou is a well-known restaurant with a mixture of the Chinese and the Indian style.

情景对话

2. Divide the class into groups, and do the dialogue. Pay attention to your body language.

讲解方法

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Part D Methods of Introduction

• Method of Introduction with Quotations

• 引用法

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• This method is used to introduce places of interests to reinforce the vividness ( 行动 ), conciseness ( 准确 ) and comprehensiveness ( 全面 ) of tourist sites by quoting proverbs ( 谚 语 ), mottos ( 格 言 ), slangs ( 格 言 ), anecdotes ( 轶 事 ), legends, folk tales or remarks of celebrities ( 名 人 ). The introduction of the Linying Temple by Miss. Ke Liting is a good example. When the guide takes the Brown’s to the temple she quotes a saying to emphasize the position of the temple as tourist attraction in Hangzhou.

讲解方法• “First, tour the West Lake; second, visit the

Lingyin Temple.” That is why tourists come here. She also makes use of a legendary story about the Indian monk Huili, who gave the temple a poetic name: “Temple of the Soul’s Retreat”. When she introduces the Hall of Heavenly Kings she quotes lots in order to make her introduction more appealing to the Brown’s. The story of Emperor Kangxi’s visit to the temple, and his inscription on the horizontal board come with an imperial touch, hence the temple gets another beautiful name:

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• Cloud Forest Buddhist Temple. The quotation of the couplet on the door is also quite successful. “Let us sit and wait upon the threshold, where we shall see another peak flying from afar. Let us welcome spring with a smile as the snow melts and the brook starts to flow once more”, hence the name of the Peak Flown from Afar. The motto “endure all intolerance and laugh at every laughable person in the world” not only describes the character of Maitreya Buddha, but also let the Brown’s profoundly ( 深刻地 ) think of the life philosophy of mankind in laughers.

• dwelling n. 住处• retreat n. 安泰；宁静• contemplation n. 注视；沉思• seclusion n. 幽静• grandeur n.庄严；伟大• shroud v.遮蔽，隐藏• ceiling n.天花板• phoenix n.凤凰；长生鸟

Part E: Introduction to Tourist Sites

New words

景点讲解Lingyin Temple

• endure v. 容忍；忍耐• intolerance n. 不可容忍• laughable adj. 可笑的；有趣

的• pinnacle n. 小尖塔；山顶• Camphor n.樟脑• rear adj.后面的；背面

的• vegetarian adj.素食的

Proper Nouns

• Lingyin Temple (Temple of the Soul’s Retreat) 灵隐寺

• Eastern Jin Dynasty 东晋 (317—420)• Huili慧理（印度僧人）• Hall of Pharmaceutical Master 药师殿

• Hall of Great Mercy大悲殿• Lin Yun Chan Si (Cloud Forest

Buddhist Temple) 云林禅寺

• Emperor Kangxi康熙皇帝• Peak Flown from Afar 飞来峰• Cool Spring Pavilion凉泉亭• Four Heavenly Kings 四大天王• Lingyin Vegetarian Restaurant 灵

隐斋堂

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The Map of Lingyin Temple

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The first hall—— Hall of Heavenly KingsThe first hall—— Hall of Heavenly Kings

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The hall of heavenly kings

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Four heavenly kings

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Hall of Sakyamuni Buddha

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Hall of pharmaceutical master

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Peak Flown from afar

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Jade hole

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Vegetarian dishes

景点讲解

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Lingyin Temple

• Make a simulated introduction of the Lingyin Temple (Temple of the Soul’s Retreat). Keep in your mind the following places of interest, events and their features when you make your introduction.

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• The legends related to the Lingyin Temple are quite interesting. Telling a legend about the name of the temple will certainly add a touch to your introduction.

• The Hall of Heavenly Kings is an important site. The couplets, the statues of Four Heavenly Kings as well as that of Maitreya Buddha are well recommended.

• The Hall of Sakyamuni Buddha is the main hall. A pinnacle of 33.6 meters long soars from the double-eaved roof of the Hall is breathtaking.

旅游文化

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Choose the best answer to complete the following statements.

• 1. Chinese towers and pavilions are different from ancient European buildings, outside of which there are no

A. courts.

B. pools.

C. corridors.

D. gardens.

C

Chinese Towers and Pavilions

Part F: Tourism Culture 旅游文化

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• 2. Which forms do the Chinese try to reduce when they build towers so that the towers can overlook the vast land?

A. horizontal form.

B. vertical form.

C. spacious form.

D. infiltrating form

B

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• 3. Where do the Chinese usually build the pavilion and towers in the region south of the Yangtze River?

A. near the river.

B. near the lake.

C. near the city.

D. A, B, and C.

D

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• 4. Can you tell the main reason why the Chinese build towers besides beautification of the city?

A. for playing game.

B. for setting fireworks.

C. for military defense.

D. for traffic flow.

C

景点翻译

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Translation

• 1. The Broken Bridge (断桥 ) now is located at the eastern side of the Bai embankment ( 白堤 ). The snow scene (雪景 ) of the West Lake is enjoyed very high praise by people, especially the view of “malting snow at broken bridge”(“断桥残雪” ).

• 断桥，今位于白堤东端。西湖雪景最是为人称道，而“断桥残雪”又为西湖冬季的一处独特景观。

Part G : Translation for Tourist Sites

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• 2. On the left of the Yue Fei’s Tomb（岳飞墓） which was built in 1162 is a temple where the statue of the general is enshrined (祭祀 ). This is the place where people come and pay respect to the heroic martyr （英烈） .

• 岳飞墓建于 1162年。墓左侧有岳庙，内奉岳飞塑像，是人们凭吊英烈的纪念地。

景点翻译

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• 3. The three stone pagodas on the Santanyinyue Island （三潭印月岛） were first built in the Song Dynasty, and present the wonderful scenery of “one moon in the sky and three reflections in the lake”(“天上月一轮，湖中影成三” ).

• 三潭印月岛上的三个石塔始建于宋朝，有“天上月一轮，湖中影成三”的奇丽景色。

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• 4. 普陀山 (Mt. Putuo) 被称为海天佛国(the Buddhist Kingdom on the sea) ，是中国佛教四大名山之一，位于杭州湾(Hangzhou Bay) 以东约 100海里 (nautical mile) 的莲花洋 (Lotus Sea) 中。

• Mt. Putuo, the Buddhist Kingdom on the sea, in one of the four famous Buddhist mountains in China. It is located in the Lotus Sea about 100 nautical miles east of the Hangzhou Bay.

景点翻译

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• 5. 钱塘江 (Qiantang River)大潮是天下奇观 (a marvelous spectacle under heaven) ，全世界只有巴西 (Brazil)亚马逊河(Amazon River) 的涌潮 (surging tide) 可以与之媲美。

• The roaring tide of the Qiantang River is a marvelous spectacle under heaven and only the surging tide of the Amazon River in Brazil can rival it in the world.

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• 6. 从空中俯瞰 (overlook) 西湖，三潭映月岛形如一个特大的“田”字，呈现出“湖中有岛，岛中有湖”的景色 (“a lake within an island and an island within a lake”) 。

• Overlooking the West Lake, the Santanyinyue Islet looks like a huge character ‘Tian’, and features “a lake within an island and an island within a lake”.

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The end

Thank You!