BULETIN IPQ BIL 4. EDISI 1 2016

8/16/2019 BULETIN IPQ BIL 4. EDISI 1 2016

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Buletin KualitiFOCUS ED. ACCURATE. SHAR P. TIMELYIPQ DRIVES UUM’S ENDLESS POTENTIALS

BIL. 4 EDISI 1 2016 http://ipq.uum.edu.my

LEARN

LEGACYLEAD

P E N E

R A J U K U

A L I T

I IPQUUM


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Dari Meja Pengarah3.

Institut Pengurusan Kualiti4.

Showcasing Excellence5.IPQ on Leadership &6. IPQ on Technology

IPQ on Education &7. IPQ on Rating

IPQ on Communication &8. IPQ on Health

IPQ on Lifestyle &9. Kenapa Perlu 5S?

Majlis Penyerahan Watikah Pelantikan Penjawat Baru IPQ10.

2016 & Sesi Serah Tugas

UUM Julung Kali Tersenarai Dalam Kedudukan Ke-4411.

UI GreenMetrics Dunia

Kunjungan Hormat Akademi Pembangunan Belia12.

Malaysia

IPQ Perkemas Agenda 5S Untuk Tingkat Daya Saing UUM13.

Pelan Strategik Fasa 2(2016-2020) Bakal Melonjak UUM Ke14.

Arena Antarabangsa

Institut Pengurusan Kualiti (IPQ) Kekal PTJ Sokongan15.

Terbaik 2014/2015

Majlis Penyerahan Tugas Manual Prosedur Kerja (MPK) &16.

Fail Meja (FM) Kepada Jabatan Pendaftar

Mini Konvensyen KIK 4 Semarak Budaya Inovasi UUM17.

Dalam Persiapan Ke Arena Antarabangsa

Kreativiti G-Hard Mencuri Hati Juri Untuk Bergelar Juara18.

KIK 4

IPQ Berkongsi Pengalaman Audit 5S MPC Bersama PBS19.

IPQ Anjur Seminar Membina Daya Saing Organisasi Untuk20.

Mendepani Arus Globalisasi

IPQ Jadi Benchmark Agenda 5S UKM21.

Accounting & Finance Kekal 200 Terbaik QS World22.

University Rankings By Subject 2016

Kenali Rakan IPQ Anda23.

PENAUNG

Prof. Dato’ Seri Dr. Mohamed Mustafa Ishak Naib Canselor, Universiti Utara Malaysia (UUM)

KETUA EDITOR

Prof. Madya Dr. Haim Hilman Abdullah

TIMBALAN KETUA EDITOR

Dr. Narentheren Kaliappen

EDITOR PENGURUSAN

Budiman Syuwari Budiman Sobri

EDITOR BAHASA MELAYU/ BAHASA INGGERIS

Nur Shazwani ShariffudinLieyana Teo Mohd Zulkii Teo

PEMBERITASiti Hajar Mat Isa

Mohd Farhan IsmailMuhamed Nor Azman Nordin

Siti Khairunnisa Mohd NorNur Hazlina Ghazali

Nurhadayah Abdul RahimNurul Asyiqin Muhamad Zaini

JURUFOTO

Hairil Azuin Md AkilShahrin Azly Muhamad Yusuf Seksyen Fotogra UKK

PENERBIT

Institut Pengurusan Kualiti (IPQ)Universiti Utara Malaysia

06010 UUM Sintok Kedah Darul Aman

Tel: (04) - 928 4651 Fax: (04) - 928 4660Email : [email protected]

Website: http://ipq.uum.edu.my

Diterbitkan 4 kali setahun

ISI kandungan Sidang

REDAKSI

FOCUSED, ACCURATE, SHARP, TIMELY IPQ DRIVES UUM’S ENDLESS POTENTIALS


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What makes UUM interesting is the university higher management anddenizens are working forward to emerge UUM as a research university inthe eld of social sciences. It is well known that the setbacks of the countryand the world today is not solely centred on science and technology alone.Shortcomings from the economic, political, society and such are the issues ofsocial sciences and needs to be addressed using the approaches of socialsciences.

The courage of UUM to continue making strides to become a pioneer inthis research eld has begun to bear fruit. UUM has to move a number of1200 academic staff to understand and uphold the context, content andprocess of social sciences that is really bounded with the national interest andthe global community. The effort will de nitely take some time and requiresthorough planning and actions. In order to make it a reality, UUM has and will be adding numbers of Centreof Excellence (CoE) at the University and schools level. The effort will be

nalized around June 2016 and is expected to realize the idea of makingUUM as a research university in the eld of social sciences. UUM is determinedto materialize its intention to become a university and research centre relatedto business and society competitiveness.

The commitment can be seen through UUM Transformation Plan which wasdivided into two phases – Strategic Plan Phase I (2011-2015) and StrategicPlan Phase II (2016-2020). Praise to Allah, Strategic Plan Phase I has come to aclose and achieved astounding results. UUM is now in the move to realise itsStrategic Plan Phase II. Remarkably, the development of the TransformationPlan has successfully steered the establishment of UUM’s DNA.

The formation of UUM DNA is oriented on the effort ensuring the denizens(academic staff, administrative and students/alumni) of the value ofKNOWLEDGE, nobleness of VIRTUE and the determination to host SERVICE.Known to all, it is also the UUM motto. It is not impossible for the country andthe world to witness UUM as an eminent management university with highKNOWLEDGE, VIRTUE and SERVICE.

Finally, I believe now is the best time for the Ministry of Higher Educationspeci cally and the country, in general to pay attention and provide endlesssupport to UUM in its effort to become a research university in the eld ofsocial sciences because in 10 years time, UUM is expected to sparkle. Hence,UUM is calling everyone to be part of the journey.

VIVA UUM.

ASSOC. PROF DR. HAIM HILMAN ABDULLAH A.M.KPengarah, Institut Pengurusan KualitiDirector, Institute Of Quality Management (IPQ)

MENGGILAP PERMATA DUNIA PENDIDIKAN

UUM terus mengorak langkah demi langkah. Kesungguhan pihak PengurusanUUM di bawah kepimpinan Prof. Dato’ Seri Dr. Mohamed Mustafa Ishakuntuk menzahirkan apa yang diimpikan negara iaitu untuk memiliki sebuahuniversiti berfokus dalam bidang Pengurusan semakin menjadi kenyataan.

UUM terus menyerlahkan dirinya dalam QS University Rankings – Asia dimana berada dikedudukan 299 Asia pada 2012, 224 pada 2013, 219 pada2014, dan 193 pada 2015 dan buat pertama kalinya dalam sejarah di manaUUM tersenarai dikedudukan 701+ juga dalam QS World University Rankingspada tahun 2015. Menariknya UUM hari ini berada dikedudukan lebih baikdari Singapore Management University (SMU) yang merupakan sebuah lagiuniversiti berfokuskan Pengurusan.

Menariknya tentang UUM ialah pengurusan tertinggi universiti dan warganyaterus berusaha untuk menjadikan UUM sebagai sebuah universiti penyelidikandalam bidang sains sosial. Semua tahu bahawasanya permasalahannegara dan dunia hari ini bukan semata-mata berpaksikan kepada sainsdan teknologi sahaja. Kepincangan ekonomi, politik, kemasyarakatan danseumpamanya adalah isu sains sosial dan perlu ditangani menggunakanilmu sains sosial.

Keberanian UUM untuk terus mengorak langkah untuk menjadi pelopordalam penyelidikan di bidang ini telah mula menampakkan hasil. Pastiproses untuk menggerakkan warga akademik sekitar 1200 agar fahamdan dukung context, content and process sains sosial yang benar-benarberpaksikan kepentingan negara dan masyarakat global memakan masadan memerlukan perancangan dan tindakan rapi.

Untuk itu UUM telah dan akan menambah bilangan Centre of Excellence(CoE) di peringkat universiti dan di pusat-pusat pengajian. Usaha ini bakalakan dimuktamadkan sekitar Jun 2016 ini dan dijangka mampu menzahirkanidea menjadikan UUM sebagai sebuah universiti penyelidikan dalam bidangsains sosial. UUM tekad untuk menjadi universiti dan pusat kajian berkaitandaya saing perniagaan dan masyarakat menjadi kenyataan.

Kesungguhan ini dapat dilihat menerusi Pelan Transformasi UUM yangdibahagi kepada 2 Fasa iaitu Pelan Strategik Fasa 1 (2011-2015) dan PelanStrategik Fasa 2 (2016-2020). Alhamdulillah Pelan Strategik Fasa 1 telah selesaidi mana pencapaiannya boleh dirumuskan sebagai membanggakan. KiniUUM telah mula mengorak langkah untuk merealisasikan Pelan StrategikFasa 2. Menariknya akan Pelan Transformasi ini ialah ia telah berjaya menjadipemacu kepada pembentukan DNA UUM.

DNA UUM yang sedang dibentuk adalah berpaksikan usaha untukmemastikan terzahir dalam diri setiap warganya (ahli kademik, pentadbirandan pelajar/alumni) akan ketinggian ILMU, keluhuran BUDI dan kesungguhanmenabur BAKTI. Seperti diketahui ianya adalah juga moto UUM. Adalah tidakmustahil untuk negara dan dunia menyaksikan UUM benar-benar menjadisebuah universiti pengurusan yang hebat ilmu, budi dan baktinya.

Akhir kata, sekarang adalah masa yang sesuai buat Kementerian PengajianTinggi khususnya dan negara amnya memberi perhatian, sokongan padukepada UUM dalam usahanya untuk menjadi universiti penyelidikan dalambidang sains sosial kerana dalam tempoh 10 tahun akan datang UUMdijangka akan benar-benar menjadi permata yang bergemerlapan. UUMmenyeru semua pihak untuk berganding bahu dalam membangunkanagenda universiti.

UUM continue to strive forward step by step. The determination of UUMmanagement under the leadership of Prof. Dato’ Seri Dr. Mohamed MustafaIshak to materialized the country’s vision having a university focusing in the

eld of management is becoming a reality. UUM continues to distinguish itselfin QS University Rankings – Asia making it at 299th place during 2012, 244th in2013, 213th in 2014, and 193rd in 2015, and for the rst time in history, UUM waslisted at 701+ in QS World University Rankings in 2015. Noteworthy, UUM todayis in a better position compared to Singapore Management University (SMU)which is also a university focusing on Management.

DARI MEJA PENGARAH

POLISHING THE GEM OF EDUCATION WORLD

FOCUSED, ACCURATE, SHARP, TIMELY IPQ DRIVES UUM’S ENDLESS POTENTIALS3


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INSTITUT

PENGURUSANKUALITI

VISI IPQ

Menjadi peneraju dalam bidang Sistem Kecemerlangan Kualiti, Perancangan Korporat dan Daya Saing Global

To become a leader in the elds of Quality Excellence System, Corporate Planning and Global Competitiveness

MISI IPQ

Menawarkan perkhidmatan bermutu dan berprestasi tinggi kepada semua pemegang taruh khususnya dalam bidang SistemKecemerlangan Kualiti, Perancangan Korporat dan Daya Saing Global.

Offer quality and high performance services to all stakeholders especially in the elds of Quality Excellence System, CorporatePlanning and Global Competitiveness

PIAGAM PELANGGAN

Institut Pengurusan Kualiti komited dalam memberi perkhidmatan yang cekap, berkesan dan berkualiti bagi memenuhi keperluandan kepuasan setiap pemegang taruh.

Institute of Quality Management is committed to providing efficient, effective and quality services to meet the needs and satisfactionof each stakeholders.

OBJEKTIF IPQ

• Menjadi jabatan yang menawarkan perkhidmatan pendidikan, latihan dan perundingan berterusan dalam bidang SistemKecemerlangan Kualiti, Perancangan Korporat dan Daya Saing Global.

• Menjadi pusat rujukan utama menerusi aktiviti penyelidikan, perundingan dan penerbitan hasil penemuan dalam BidangSistem Kecemerlangan Kualiti, Perancangan Korporat dan Daya Saing Global.

• Menjadi jabatan yang sentiasa “Focus, Accurate, Sharp & Timely” dalam memacu agenda berkaitan Sistem KecemerlanganKualiti, Perancangan Korporat dan Daya Saing Global.

• To offer educational services, continuous training and consultation in the elds of Quality Excellence System, CorporatePlanning and Global Competitiveness

• To become a major reference centre through research, consultancy and publishing ndings in the elds of Quality ExcellenceSystem, Corporate Planning and Global Competitiveness

• To become a department that drives the motto “Focus, Accurate, Sharp & Timely” in steering the agenda related to QualityExcellence System, Corporate Planning and Global Competitiveness

SEJARAH PENUBUHAN IPQ

1991: Penubuhan Pusat Pengurusan Kualiti (PPQ).

1993: Pusat Pengurusan Kualiti dinaik taraf menjadi Institut Pengurusan Kualiti (IPQ).

2008: Institut Pengurusan Kualiti (IPQ) dijenama sebagai Pusat Pengurusan Kualiti (PPQ).

2011: Pusat Pengurusan Kualiti (PPQ) telah dijenama semula sebagai Institut Pengurusan Kualiti (IPQ) dan digunapakai hinggakini.

1991: The establishment of Quality Management Centre (PPQ).

1993: Quality Management Center was upgraded to Institute of Quality Management (IPQ).

2008: Institute of Quality Management (IPQ) was renamed as Quality Management Center (PPQ).

2011: Quality Management Center (PPQ) was rebranded as Institute of Quality Management (IPQ) and is used until today.



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A BRIEF INTRODUCTION

Sr. Dr. Mohd Nasrun Mohd Nawi specializes in the area of integratedprocurement and value management. He holds a PhD in the

eld of Construction Project Management from the University ofSalford, U.K. As an academician, he has been active in research

and consultation works related to the elds of offsite and modernmethods of construction such as the Industrialised Building System(IBS), sustainable construction, and value management. Besidesactively involved in various academic activities, he is also anactive author with more than 200 published articles in various typeof publications.

bene cial as it would be easier to gain insights about article publication opportunities. At the same time, attending courses, seminars, and etc.,would create a platform of opportunities for me to get to know researchers from other universities, especially the Research Universities (RU). Iwould be able to bene t from them especially in terms of strategies to increase paper citation and perhaps in creating future opportunitiesto co-author new articles.

In order to be current, I have to be alert at all times of the high impact journals, especially Scopus and WoS-indexed journals, where wiseselection and consistent periodical submissions are the keys to publication success. I will try to submit my articles to the top ranked journals,such as the listed Q1 journals, if rejected, then I would try and submit to other journals levels such as the Q3 or Q4 classi ed journals. I needto be alert with my journal selection. I will also look for “call for papers” announcements as some editors are keen to look for articles and

perhaps facilitate my articles to get published. Last but not least, as an academician, one knows that one’s responsibility and mission is todisseminate knowledge through publication, so, one needs to have a mindset that publication is fun and enjoyable, and not stressful.

DEPUTY DIRECTOR (PUBLICATION) RIMC

SR. DR. MOHD NASRUN

MOHD NAWI

SHOWCASING EXCELLENCE

Q: What are your strategies for publications?A: Personally, I have few strategies for publications. Obtaininga research grant is the very rst crucial step to take, because itwill help initiate and facilitate the whole publication process.From the grant, publication can be generated, based on solidempirical data. Next is networking. It is very important to have alarge network of contacts especially in the same research area.Since I actively attend conferences, participate in courses, andget involved in other activities where academicians and industryplayers congregate, I would make it a point to get to know otherparticipants, especially if they happen to be editors or managingeditors of journals o r publication related organisations. Grabbing

Q: As the Deputy Director of RIMC, what are your expectations for the research and publication at UUM?A: I really hope to inculcate publication culture among the academicians here. I expect every School to achieve their KPIs and increasetheir research publications performance. Lastly, I wish that all the publication outputs are made available as open access to anyoneinterested, especially students, in order to educate them and at the same time expose them to the knowledge of research and publicationknowledge. In the future, I hope that the number of UUM publication can be increased, especially in high impact journals as listed in theQ1 category, in order to improve the number of citations and thus ultimately help in elevating the university’s ranking.

Q: Can you tell us the roles of RIMC in Research and Publication?A: RIMC is responsible to increase the number of research and publications among the researchers in order to achieve the University’s KPI.We are also responsible to record all the research and publication outputs, such as articles, books, chapters in books, monographs, andetc. We are also held accountable in enhancing the number of citations, either in WoS, Scopus, or Google Scholar.

opportunities to communicate and get to know these people would be

Q: Where do you see UUM in Research and Publication in 5 years’ time?A: In 5 years’ time, I believe the research and publication in UUM has become a culture among the academic staff and students. Recently,we can see the numbers of Principal Investigator (PI) increasing. Same goes with the publications. I can foresee that the publicationamong academic staff and students will increase especially in journals article publications. I am expecting to see positive increase ofarticles published in journals indexed by Scopus and WoS (ISI).

Q: How to get there? Describe 3 major strategies?A: Cooperation between RIMC, library and Schools need to be pushed to the maximum level. Sessions of brie ngs and workshops to exposethe importance of research and publications to the academic staff and students are essential in promoting the idea of enculturation ofresearch and publication. One of the strategies is the exposure to online indexed publications as it will increase the university rankingthrough Webometrics. Secondly, to increase collaboration with other high ranking universities (local or abroad) in terms of research andpublication. Finally, the development of HiCoE and CoEs in order to improve the number of research and publication, where researcherscan concentrate and be more motivated to conduct research and produce publications as their research areas will be more speci cand focused.

Q: Is there any special incentives given by the university for publication? Please describe.A: The current postgraduate incentives and other incentives schemes such as Skim Pembiayaan Yuran Penerbitan Jurnal (SPYPJ) andpublications incentives (Scopus and WoS) by RIMC will remain. At present, we are in the process to introduce new publications incentives.We will start with giving incentives to authors who manage to publish articles in WoS (Q1) journal. We also will introduce research schemeto match the grant especially when it involved the international and private sector’s funding.



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IPQ ON LEADERSHIPLearn, Lead & Legacy

A contemporary business environment requires its own antennaetuned to acquire and enhance its knowledge. Therefore, anaverage organization with great degree of discipline will surviveor grow as projected. Nothing extraordinary will be recorded byordinary organization. Extraordinary commitment to learn andunderstand internal and external environments would enable anorganization to compete better.

However, if we wanted to see extraordinary results then we needto set very ambitious goals, which can be described as Big, Hairy,and Audacious Goals (BHAGs). Many de ne BHAGs as impossible,unrealistic, or ‘crazy’. For instance, a goal to position an organizationoperating locally to the world’s top 100 in its respective eld within10 years would certainly make average people describe suchorganization as nonsense or ‘crazy’.

However, do we really need to pay attention to those who alwayssay no to something uncommon to them? The answer is certainlyno. Tony Fernandes at Air Asia, Jack Ma at Alibaba.com, RichardBranson at Virgin and Mark Zuckerberg at Facebook are amongthe few people whom can be described as upholding BHAGs.They will not be who they are today if they think, act or behavelike ordinary leaders. Achieving extraordinary results requireextraordinary commitment, discipline and drive to become thebest. Above all, the CEO or Managing Director must lead andportray the extraordinary attributes.

Dare to be to be different, innovative, creative and willing to takerisk are among major criteria of organizations to make BHAGspossible. Speci cally, differentiation would make competitionirrelevant, innovation and creativity will enhance chances to createdifferentiation and willing to take risk will make BHAGs possible.The ability to act accordingly to all those criteria would enablean organization to set its’ BHAGs. Every ambitious organizationregardless of its size should opt for BHAGs. Success will enable theorganization to lead others or speci cally become among themajor player in its market segment, with improving market sharesand position.

Every ambitious leader will try his best to make sure peoplesummarize him as a great leader. In other words, it is about legacy. Atrue leader will not only concerned with the nancial performancebut other important aspects which will affect its performance suchas culture, tradition and DNA of his organization. A great leader isa person who upholds the concept of Learn, Lead, and Legacy.

Assoc. Prof Dr. Haim Hilman Abdullah is an Associate Professor atCollege of Business (UUM COB) and a Director at Institute of QualityManagement (IPQ)

I could not recall the rst time I heard the word technology. Onething for sure, it has been around long enough that I do not botherto know. I have so far devoted myself to learn how to managetechnology for no less than a decade and end up having a careerteaching others on managing technology. Ironically, the more I talkabout technology, the more I questioned myself what technologyis really about. Honestly, I found it hard to describe technology ina way to please everyone. I personally think there is any de nitionthat really ts all facets of technology and explained them in away easy to digest, particularly by the general public.

During my early years studying technology, my lecturer said it is

enough to describe technology as “the ways we do thing”. I reallyhave a hard time to understand the de nition as it sounded as ifeverything is related to technology. It is indeed. What more, weuse technology as we nd logics behind it. For instance, we ridevehicles rather than walk on foot as it is the faster way to reacha destination; we send messages using email instead of walkingto the post of ce as it is the most convenient way; and we usemicrowave oven instead of rewood as it is the safest way toprepare our meals. Nevertheless, walking with shoes, writing letterswith a pen, and setting the re with matches are also technologiesof themselves.

To some, it would sound trivial to discuss the term technology asit is, but the technology that we claim to know could be just onthe tip of an iceberg. As such, it would be interesting to questionwhat technology is all about. Simply by googling the net we could

nd hundreds if not thousands of de nitions of technology. Without

denying the contributions of those de nitions, just reading thede nitions could not help the readers to immensely understand thetrue meaning of technology.

Looking back to what my lecturer’s de nition of technology as “theways we do thing”, it becomes apparent that we accomplish allsort things with the assistance of technology. Relatively, it would bedif cult to use our bare hands to accomplish something even withlittle complexity to achieve quality level near to the machines. Evena simple handicraft product will need basic tools to achieve somelevel of esthetical values. Consequently, it would be impossible toaccomplish something with the high level of complexity with barehands, to some extent.

A quick look at the timeline of human civilisation has showndifferent eras were identi ed according to technological progress,i.e., stone age, copper and bronze ages, iron age, and all theway to the industrial revolution, information and communication

technology (ICT), and etc. Accordingly, it is the early civilisationsbrought us through the discovery of technological artefacts. Forinstance, Egypt is known for the great pyramids of Giza, and Chinafor the Great Walls. With the bene ts of ICT, all of this informationcan be easily googled through the net.

So, now do we have a clear de nition of technology? Not reallythere yet. So far we could only associate technology as a tool forassisting us to accomplish tasks. There is nothing wrong with thisstatement, but as mentioned earlier, it only represents the tip of aniceberg that can be clearly seen from the surface of an ocean,while a larger portion of it is pretty much unseen underwater.

Dr. Mohamad Faizal Ahmad Zaidi is a Senior Lecturer at the Collegeof Business (UUM COB) and Manager for Quality Assurance atInstitute of Quality Management (IPQ)

A Personal Point of View onTechnology

By : Dr. Mohamad Faizal Ahmad ZaidiBy : Assoc. Prof Dr. Haim HilmanAbdullah

IPQ ON TECHNOLOGY



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IPQ ON EDUCATIONGamifcation in Teaching andLearning

By : Dr. Narentheren Kaliappen

In selecting the best or most suitable universities for prospectivestudents, many thought of using the university rankings. Universityrankings of higher education institutions are made of combinationsof many factors. Rankings are mostly carried out by newspapers,magazines, websites, independent body or government agencies.In addition to the overall ranking of institutions, there are ranking byfaculty and subject too. Most rankings consider the measures ofwealth, research, publication, academic peer review, industriespeer review, students, and several other criteria. Some institutionsare ranked in within a single state, while some others are rankedworldwide. There are a lot of arguments about the usefulness andaccuracy of rankings due to methodologies being used but thepopularity of ranking is keep growing.

It is true that the position of a university in ranking is contributesigni cantly to the popularity of the university. In general, there arethree most in uential university rankings and they are QuacquarelliSymonds (QS) World University Rankings, Times Higher EducationWorld University Rankings (THE), and Academic Ranking of WorldUniversities (ARWU). Besides rankings, rating has become anotherimportant tool in measuring quality of a university. The ratingsystem can assist the universities name through a much broaderrange of criteria. The goals are to enable institutions to be visibleand recognized their excellence.

So far, QS is the leading body for university ratings. It is known byQS Stars University Ratings. It allows universities to see their ownpotentials in depth. In other words, QS Stars is a rating systemwhich can help students to get a better overview of an institution’squalities. The rating system can act as an additional tool to givedeeper information of the individual institutions. The QS Starsrating in particular is derived from a score of eight performancecriteria such as the quality of research, teaching quality, graduateemployability, internationalization, university infrastructure andfacilities, innovation and knowledge transfer, social and civicengagement, and special criteria. Universities can be evaluatedto get from one star to ve stars, or ve stars plus. Speci cally, vestars plus are for the truly exceptional and outstanding institutions.

There are many advantages of good ratings for the institutionssuch as improving its international recognition and at the sametime attract more students, increase in web presence and media

awareness, and also as an auditing tool to improve the institution’sperformance. Moreover, it also provides the lower-rankingand unlisted institutions the opportunity to get the attentionfrom prospect students, and to be visible for their distinction. Inconclusion, QS Stars University Ratings is an evaluation system, andit is different from university rankings. It acts as complementary torankings. Nonetheless, the service comes with certain amount offees for the initial audit as well as for the annual license. In Malaysia,only seven universities have participated in the QS Stars UniversityRatings with only one university obtained ve stars.

Dr. Shahrudin Awang Nor is a Senior Lecturer at the College ofArts & Sciences (UUM CAS) and Manager for Rating, SETARA &NHESP at Institute of Quality Management (IPQ)

IPQ ON RATINGUniversity Ratings asComplementary to UniversityRankings

By : Dr. Shahrudin Awang Nor

Gamifying your classrooms...Is it possible?

This is an important question that needs to be addressed in orderto develop digital strategies in teaching and learning. Computergames have long been a much-loved living room leisure amongteenagers. In modern years, it has been used to impact teachingand learning process. For example, Minecraft has been used inmore than 7,000 classrooms in over 40 countries. Here are some ofthe good examples of gami cation in e-learning; Classcraft, Anki,Memrise, Kahoot and etc.

Using video games or other gaming elements motivates studentsand engage them more in the learning process. Besides,gami cation approach also helps students learn with fun andkeep them entertained and connected.

When the instructor brings these gamici cation concepts intoteaching and learning, it inspires and motivates students tochallenge new ideas in a positive way. The instructors can usethis game based approach in diverse ways; problem-solving,motivation and expressing concepts in mathematics, history, artand literature.

Without doubt, this approach assists the instructors to do ipsclassroom method, which really challenge the students’ ability.While game-based learning is fairly new to most educationalsystems across the world, but it is sure that the teachers andstudents stand to gain from it.

In this modern era, students are very advanced and learnalmost everything via internet with just a click. This puts learninginstitutions at a great disadvantage where educators have to bereally creative in creating the lessons that could offer studentsexperiences they can’t get at home. Therefore, one of the mosteffective approaches would be a well-designed game.

By gami ng your classroom, you provide exciting incentives forlearning while also promoting teamwork, healthy competition,and a safe, fun classroom culture. Based on European CommissionIn 2020, almost all jobs would require a high level of technicalcompetencies. So, this game based teaching and learningapproach will assist the students in developing technical skills andassist them to grab the opportunity in the job market and reducegraduate unemployment.

Dr. Narentheren Kaliappen is a Senior Lecturer at the Collegeof Business (UUM COB) and Manager for National & GlobalCompetitiveness at Institute of Quality Management (IPQ)



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As we know exercise is good for us. What you may not know is just how good or exactly what quali es as exercise. A deluge ofstudies have documented the health bene ts of exercise. What’simpressive about the research, aside from the sheer volume, isthe number of conditions exercise seems to prevent, ameliorate,or delay. We’re used to hearing about exercise fending off heartattacks.

If you’re physically active, your heart gets trained to beat slowerand stronger, so it needs less oxygen to function well; your arteriesget springier, so they push your blood along better; and your levelsof “good” HDL cholesterol go up. It’s also not much of a surprisethat physical activity helps prevent diabetes. Muscles that areused to working stay more receptive to insulin, the hormone thatushers blood sugar into cells, so in t individuals blood sugar levelsaren’t as likely to creep up.

But exercise as a soldier in the war against cancer? It seems to be,and on several fronts: breast, colon, endometrial, perhaps ovarian.Some research suggests that it takes quite a lot of exercise to makea difference: four to seven hours of moderate to vigorous activity aweek. Three studies have found that if you’ve had colon cancer orbreast cancer, physical activity reduces the chances of it comingback.

To top things off, moving the body seems to help the brain.Several studies have found that exercise can reduce thesymptoms of depression, and it changes the brain in ways similarto antidepressant medications. In old age, physical activity maydelay the slide of cognitive decline into dementia, and even oncethat process has started, exercise can improve certain aspects ofthinking.

Most evidence suggests that the choice of the kind of activity is farless important than whether to be active at all. About half of adultAmericans don’t meet one of the most oft-cited guidelines, whichcalls for 30 minutes of moderate-intensity activity (a fast walkingpace) most days of the week and you can accumulate that totalin bouts of 10 to 15 minutes. Clearly some of us are less athleticthan others and some unathletic individuals were simply born thatway.

Twin studies suggest that about half of the difference in physicalactivity among people is probably inherited. And researchers aremaking headway in identifying particular genes that may in uencehow we respond to physical exertion. But genetic explanationsfor behaviors like exercising only go so far. Many other in uencescome into play: family, neighborhood, cultural attitudes, historicalcircumstances. Research has shown, not surprisingly, that activechildren are more likely to have parents who encouraged themto be that way.

Mr. Mohd Farhan Ismail is an Assistant Registrar at the Institute ofQuality Management (IPQ)

IPQ ON COMMUNICATION

By : Lieyana Teo Mohd Zulki i Teo

English Language

Acquisition

Depending on one’s level of intelligence, one may be ableto acquire a new language without any guidance, simply byimitation and repetition; one can simply have the knowledge ofa new language. Suf cient exposure towards the language canpromote language acquisition subconsciously. For instance, bywatching long hours of Japanese or Korean movies and dramascan subconsciously engage one with the language and byimitating the language use, one can acquire the language.

Even though they may be regularly exposed to English dramaseries and other English based programs on television, they could

simply turn themselves off, for example, not hearing the languageand only understand the show by reading the Malay or Mandarinsubtitles provided. Furthermore, they do not feel the need to makeuse of the language or engage in any activities that used thelanguage.

The standard of English in Malaysia has declined due to the factthat many students, speci cally, in the rural areas do not feel theneed to study or learn the language. This has led to their poorpro ciency in English Language even though they were exposedto the language since they were young; from kindergarten toForm 5 or 6 at secondary level. So, who is at fault? Instead ofpointing ngers, we Malaysians should ask ourselves how can wework together to improve the matter. This phenomenon of poorpro ciency in English should be handled professionally and needto be done in stages.

As we can see, students come from different background inMalaysia and there are in some places where English is a totalforeign language even though English is actually the secondlanguage in the country. The exposure of English is very low insome places and this makes it hard for the students in rural areasespecially to understand some terms and even get the commonsense of the English language.

Furthermore, in Malaysia there are some people who disregardthe importance of English and highlighted that as a Malaysian,one should be learning more Bahasa Melayu and have goodcompetencies in Bahasa Melayu. It somehow has reached themind of the children and some even think the same way in Englishlanguage learning. These scenarios have slowly corrupted themind of the children nowadays.

In addition, parents too were not involved in their children’s processof learning and they are not aware of the matter that their childrenhave no interest in English or the children are not doing well inEnglish language. This has also led to the lack of pro ciency andcompetencies in English language among Malaysian students.

Mrs. Lieyana Teo Mohd Zulkifi Teo is a Language Instructor atLanguage Centre and English Coordinator at the Institute ofQuality Management (IPQ)

IPQ ON HEALTH

By : Mohd Farhan Ismail

Benets of Exercise



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IPQ ON LIFESTYLE

1. SISIHa. Penjimatan ruangb. Tempat kerja lebih selamatc. Suasana kerja lebih selesaa. Space savingb. Safer workplacec. Comfortable work environment

2. SAPU a. Masa membersih lebih pantasb. Kos kerosakan peralatan rendahc. Moral kakitangan tinggia. Faster cleaning timeb. Reduce equipment damage cost c. High morale staff

3. SUSUNa. Masa pencarian yang pantasb. Proses kerja lebih pantasc. Selamat di tempat kerjaa. Quicker searching timeb. Faster work processc. Safe at workplace

4. SERAGAMa. Kecekapan proses kerja meningkatb. Rungutan pelanggan rendahc. Produktiviti kakitangan meningkata. Increase work process ef ciencyb. Lower customer complaintsc. Increase staff productivity

5. SENTIASA AMALa. Disiplin kakitangan positif & inovatifb. Budaya kerja berpasukan tinggic. Memperolehi sijil 5S MPCa. Positive & innovative staff disciplineb. Teamwork c. Obtain 5S MPC certi cation

Future kitchen will be located at all locations on Earth plus beyondthe planet’s atmosphere as well. So, let’s take a look at some ofthe futuristic kitchen features that will make you are always want toenter your kitchen and do love cooking so much.

Firstly, by using smart phone we will be able to check the suppliesin the refrigerator or cupboard and order more from the grocerystore. Smart refrigerator can diagnose nutritional needs with aninteractive 3D display. In the future also, we will not need to worryabout the presence of pests like rats and cockroaches because all

around the house being installed with small electricity that preventthe pests to enter.

Beside that, by using barcode or RFID can help in alerting residencewhen food in the kitchen, especially in the refrigerator or cupboardis near their expiration date. Futhermore, the kitchen cabinet alsobe improvised in the future in order to design based on kitchenutensils and food that can be stored. They will add a sensor toalert residence which part is suitable for certain utensils basedon the size and weight. The material design in the future is morelightweight and compact. The size will be reduced in order to savethe space, but enough to store all the kitchen equipment.

In future, heavenly when you are cooking and your daughtersuddenly crying in the living room you can just leave the meal

without worry because your fry pan will turn itself off when your mealis cooked. The part that I love the most is when your equipmentsuch as oven and fridge can suggest recipes based on what wehave. So we can save our time to search about the recipe andworried about ingredient that are not enough to prepare the dish.A small computer is installed in the kitchen to make a diary of whatwe have eaten for a week or a month. With a smart software install,it can tell us the calories of each food that we make. If we connectwith the internet, we can chat with friends and share recipes ofdelicious dishes.

To increase security in the kitchen and avoid from the re, the homecontrol system can detect excessive gas that harm the house.On detecting a large amount of gas, the gas sensor immediatelyinstructs the gas valve actuator node to turn off the valve usingits relay switch module. In this situation, there is no latent time toexchange commands with the home control system. The gassensor autonomously operates, and later informs the home controlsystem.

Finally, I can conclude that they are many inventions nowadays inorder to meet human needs in a future. There are a lot of researchand innovation has been done basically on smart homes toenhance our living environment. So just tap your chest and ask itspleasure. You can choose the best for your life.

Mrs. Siti Khairunnisa Mohd Nor is a Social Research Of cer at theInstitute of Quality Management (IPQ)

By : Siti Khairunnisa Mohd Nor

Kitchen of the Future: Cooking Goes Extreme

KENAPA PERLU 5S ?

Kami warga kerja Institut Pengurusan KualitiUUM Sentiasa Mengamalkan Amalan 5SYang Membawa Kepada:

Jawatankuasa Promosi 5S IPQ UUM 2016



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22 Januari 2016 (Jumaat) - Buat julung kalinya, Universiti UtaraMalaysia (UUM) disenaraikan pada kedudukan ke-44 dalamUI GreenMetric World University Ranking.

Tujuan ranking ini adalah untuk memberikan hasil kaji selidikdalam talian tentang syarat-syarat dan dasar-dasar yangberkaitan dengan kampus hijau dan kemampanan diuniversiti-universiti di seluruh dunia.

Naib Canselor, Prof. Dato’ Seri Dr. Mohamed MustafaIshak berkata, pencapaian ini adalah satu yang amatmembanggakan kerana penyertaan UUM buat pertama kalipada tahun lalu mendapat pengiktirafan dunia. Menurutnya,dengan kedudukan ini, UUM kini berada di tangga ke-9 dalamAsia, ke-7 dalam Asia Tenggara dan ke-2 di Malaysia.

“Laman sesawang rimbahijau.uum.edu.my ini antara salahsatu kriteria untuk disenaraikan dalam web IU GreenMetric

selain dinilai berdasarkan enam kriteria ditetapkan iaitu‘Setting and Infrastructure’, ‘Energy and Climate Change’,‘Waste’, ‘Water’, ‘Transportation’ dan ‘Education’. “Kita telahmemenuhi semua kriteria tersebut sehingga membolehkanuniversiti disenaraikan bersama 407 universiti lain dari seluruhdunia,” katanya.

Beliau berharap, warga UUM dapat terus berusaha untukmengekalkan kehijauan alam sekitar yang terdapat dalamuniversiti ini. Tambahnya lagi, dengan tersenarainya UUMdalam UI GreenMetric ini, secara tidak langsung telahmempromosikan UUM sebagai ‘University in a GreenForest’ juga bersempena dengan Discover UUM yang turutberlangsung pada tahun ini.

“Kita mahu UUM dikenali di pelosok dunia dengan keindahanora fauna, selain pelbagai kemudahan yang disediakan di

sini, bukan sahaja untuk kegunaan warga kampus, malahuntuk pelancong luar dan generasi akan datang,” ujarnya.

UUM MADE A DEBUT IN THE UI GREENMETRICRANKING 2015

22 January 2016 (Friday) - Universiti Utara Malaysia (UUM) madea debut in the UI GreenMetric World University Ranking 2015when it is ranked 44th place yesterday. The UI GreenMetricRanking is the rst and the only ranking which measureseach participating university’s commitment in developing an‘environmentally friendly’ infrastructure around the world.

Vice-Chancellor, Prof. Dato’ Seri Dr. Mohamed MustafaIshak expressed his deepest appreciation and gratitude tothe staff members of UUM for their efforts in carrying out theircommitments in order to gain this world recognition. Accordingto him, with this achievement, UUM is now ranked 9th in Asia,7th in Southeast Asia and 2nd in Malaysia.

The UI GreenMetric has ranked universities throughout the worldaccording to appointed indicators of campus environmentalissues such as ‘Setting and Infrastructure’, ‘Energy and ClimateChange’, ‘Waste’, ‘Water’, ‘Transportation’ and ‘Education’.“We have ful lled all the criteria and the university is listedalong with 407 other universities from around the world,” he

said.

Apart from that, he also urged UUM denizens to increase their

awareness on sustainable development and environmentprotection of the institution. He added that the university latestachievement would indirectly promote UUM as the ‘Universityin a Green Forest’ which also coincides with Discover UUM

2016. “UUM will endeavour to the best of its ability to ensurethe programme runs smoothly,” he added.

He also expressed his hope that greater efforts would be madeto further develop tourism sector as many places of interestwaiting to be explored.

“Among the priceless treasures which can be found in theSintok forest are trees which are hundreds of years old. Theuniqueness of this particular type of tree rests in its size which is

said to reach up to 10 hugs,” he said.

UUM JULUNG KALI TERSENARAI DALAM KEDUDUKAN

KE-44 UI GREENMETRIC DUNIA



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KUNJUNGAN HORMAT

AKADEMI PEMBANGUNAN BELIAMALAYSIA

26 Januari 2016 (Selasa) - Institut Pengurusan Kualiti (IPQ) telahmenerima kunjungan hormat Akademi Pembangunan Belia

Malaysia (APBM) baru-baru ini. Kunjungan ini diketuai olehPengarah APBM, Tn Haji Othman bin Abdul dan turut disertaioleh Timbalan Pengarah APBM, Puan Puziah Binti Mahiddin,Pegawai Keusahawanan Puan Isma Baizura Binti Ismail danPuan Nik Noorazlin Binti Nik Mohd Nor.

Kunjungan ini bertujuan untuk membincangkan kerjasamadalam pembentukan modul dan program keusahawanankepada para belia. Pengarah APBM telah memperkenalAPBM dan melahirkan hasrat untuk memeterai memorandumpersefahaman bersama Universiti Utara Malaysia kelak.

Taklimat berkaitan IPQ, UUM turut disampaikan oleh Prof. Madya.Dr. Haim Hilman. Turut hadir bersama ini adalah Pengurus DayaSaing Nasional dan Global (IPQ), Dr. Narentheren Kaliappen.

COURTESY CALL FROM MALAYSIA YOUTHDEVELOPMENT ACADEMY

26 January 2016 (Tuesday) - Institute of Quality Management(IPQ) receives a courtesy call from Malaysia Youth Development.The visit was led by the Director of APBM, Tn Haji Othman bin

Abdul accompanied by the Deputy Director, Puan Puziah Binti Mahiddin, Entrepreneurship Of cer Puan Isma Baizura BintiIsmail and Puan Nik Noorazlin Binti Nik Mohd Nor.

The courtesy call envisioned to discuss collaboration inentrepreneurship module and programmes for the youth. TheDirector of APBM introduces APBM and expressed his intentionto sign the memorandum of understanding with Universiti Utara

Malaysia soon.

At the event, Assoc. Prof Dr. Haim Hilman gave a shortbrie ng about IPQ. The Manager of National and GlobalCompetitiveness, Dr. Narentheren Kaliappen also presents atthe same event.



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26 Januari 2016 (Selasa) - Institut Pengurusan Kualiti (IPQ)baru-baru ini telah menganjurkan Bengkel Semakan danPenyeragaman Kriteria 5S UUM berasaskan kriteria 5S MPCyang bertempat di Bilik Mesyuarat Utama. Seramai 44orang peserta yang terdiri daripada Juruaudit 5S UUM telahmenyertai bengkel ini.

Tujuan utama bengkel ini diadakan adalah untuk membuatsemakan semula terhadap kriteria penilaian 5S UUM yangmana pendekatan terkini kriteria penilaian 5S universiti akanmengguna pakai kriteria penilaian 5S MPC.

Bengkel ini turut dijadikan sebagai platform untukmembincangkan jalan terbaik bagi meningkatkan kompetensipengauditan 5S di kalangan juruaudit UUM dan seterusnyamampu untuk membantu UUM meningkatkan amalan 5S keperingkat yang lebih baik.

Menurut Prof. Madya Dr. Haim Hilman Abdullah, PengarahIPQ dalam ucapan aluannya menyatakan bahawa universitimenyasarkan semua PTJ dan PP memperoleh Sijil 5S MPCperingkat nasional menjelang 2018. Untuk permulaan 5 PTJdari 4 kategori dipertandingkan dijemput untuk menyertaiFasa 1 pensijilan 5S MPC. Dr. Haim turut mengucapkan jutaanterima kasih kepada ketua PTJ dan PP yang membenarkanstaf masing-masing menjadi juruaudit 5S UUM.

Justeru, menurut Dr. Noor Hasmini Abd Ghani, TimbalanPengarah Bahagian Sistem Kecemerlangan Kualiti (BSKK),kriteria penilaian 5S MPC ini akan dikeluarkan dalam bentukManual 5S UUM yang bertujuan untuk menyeragamkan

perletakan skor pemberian markah semasa pengauditandalaman 5S dilakukan. Manual 5S UUM ini dijangka mampuuntuk membantu juruaudit-juruaudit 5S UUM di dalammenyeragamkan pemberian markah semasa pengauditan5S dilaksanakan.

Harapan IPQ, semoga dengan pembentukan kriteria baruini dapat membantu dan memudahkan juruaudit dalammemberikan markah dan skor semasa Penilaian AmalanPersekitaran Berkualiti (5S) yang akan diadakan pada 1-15Mei 2016 nanti.

IPQ ENHANCES 5S AGENDA TO UPLIFT UUMCOMPETITIVENESS

26 January 2016 (Tuesday) - Institute of Quality Management(IPQ) has organised a workshop entitled UUM 5S CriteriaReview and Standardisation Based on 5S MPC. The workshopwas held at the Main Meeting Room with 44 participants fromthe UUM 5S Auditors.

The objective of this workshop is to review the criteria inUUM 5S and make use of the latest 5S university criteriaassessment which is 5S MPC. The workshop also acts as theplatform to discuss the approaches to improve the 5S auditingcompetencies among UUM 5S and later support UUM to better

5S practice.

According to Assoc. Prof Dr. Haim Hilman Abdullah, theDirector of IPQ in his welcoming speech, the university aims alldepartment to obtain the 5S MPC certi cate at the nationallevel by 2018. For the start, 5 departments were invited toparticipate for 4 categories at the rst Phase of 5S MPCcerti cation. Dr. Haim also thanked the head of departmentsfor allowing their staff to become UUM 5S auditor.

At the same event, Dr. Noor Hasmini Abd Ghani, the Deputyof Quality Excellence System Division (BSKK) said, the 5S MPCevaluation criteria will be distributed in form of UUM 5S Manualwith the purpose to standardise the marks awarding duringinternal 5S audit. The UUM 5S Manual is expected to assist UUM

5S auditors in standardising the audit.

IPQ hopes the design of the new criteria will be able tofacilitate and ease the auditors in awarding marks during theQuality Environment Practice Assessment (5S) which will beheld on 1st – 5th May 2016.

IPQ PERKEMAS AGENDA 5S UNTUK TINGKAT DAYA SAINGUUM



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ANTARABANGSA

27 Januari 2016 (Rabu) - Menelusuri kejayaan yang telah dicapai dalam Pelan Strategik Universiti Utara

Malaysia (UUM) Fasa 1, tahun 2016 dilihat sebagai tahun untuk melonjakkan UUM ke arena antarabangsamenerusi Pelan Strategik UUM Fasa 2 (2016-2020). Kejayaan-kejayaan tersebut menjadi platform kepada universitiuntuk terus mengorak langkah memartabatkan UUM di persada antarabangsa selepas mencapai pelbagaikejayaan di peringkat nasional.

Dimulakan dengan imbasan 2015, Majlis Amanat Naib Canselor 2016 mengimbau pencapaian yang dikecapiuniversiti dari semasa ke semasa dan Naib Canselor, Prof. Dato’ Seri Dr. Mohamed Mustafa Ishak melihat tahunini merupakan tahun mencabar bagi universiti, bukan sahaja dari aspek kewangan, malah rintangan yang harusditempuhi untuk menuju ke puncak sebagai Universiti Pengurusan Terkemuka bukan sahaja di peringkat nasionaltetapi antarabangsa.

Menurutnya, universiti mempunyai strategi tersendiri untuk membangunkan UUM sebagai sebuah kampus yanghebat mengikut acuan sendiri dan strategi yang dirancang ini adalah mengikut kedudukan dan keadaan semasauniversiti yang bermula dengan Pelan Strategi UUM Fasa 1 (2011-2015). “Melangkah tahun 2016, kita akan mulafokus dengan Pelan Strategik UUM Fasa 2 yang terdapat empat teras utama iaitu Teras 1 (MempertingkatkanKesarjanaan dan Pengantarabangsaan); Teras 2 (Pembangunan Modal Insan dan Pengurusan Bakat); Teras 3(Membangun Mahasiswa Secara Holistik) dan Teras 4 (Menjana Kekayaan).

“Jadi, untuk melaksanakan pelan strategik ini, kita menggariskan enam (6) Bidang Keberhasilan Utama (KRA)iaitu penyelidikan dan inovasi berimpak tinggi, pengajaran dan pembelajaran berimpak tinggi, pelajar berprestasitinggi, modal insan dan institusi cemerlang, penjanaan kekayaan secara optimum dan strategik serta prasaranadan persekitaran ilmu yang kondusif,” katanya di hadapan warga UUM di Dewan Mu’adzam Shah, pagi tadi.Dalam Pelan Strategik UUM Fasa 1 (2011-2015) dahulu memberikan fokus di peringkat nasional yang meletakkanmatlamat untuk menjadikan universiti ini sebagai universiti pengurusan di peringkat nasional, malah UUM turutmemperoleh pencapaian kira-kira 65 peratus dalam pelan strategik tersebut dari segi KPI.

Naib Canselor berkata, UUM telah menunjukkan peningkatan dalam bilangan staf akademik dengan PhD, bilanganstaf antarabangsa dan pelajar antarabangsa, peningkatan dalam dana penyelidikan, pertambahan penyelidikutama, hasil perundingan dan penjanaan kekayaan sepanjang tempoh 2011 hingga 2015. Tambah beliau, untukmembawa UUM ke peringkat antarabangsa bukan sesuatu yang mudah, malah ia lebih sukar dan mencabarapabila hendak menuju ke puncak yang mana perlu melalui pelbagai halangan, justeru Pelan Strategik Fasa 2dirancang begitu rapi termasuk berdepan dengan kekangan kewangan lagi. Katanya, semua warga kampus perlubersedia dalam menghadapi kesukaran dan kesusahan sebelum mencapai kesenangan.

“Dalam amanat yang dibentangkan dua tahun lalu, saya menekankan kepentingan ‘Sense of Urgency’ dalammenjalankan kerja atau perancangan di universiti tetapi tidak banyak perubahan yang dilihat, sebaliknya wargaUUM cenderung disuruh atau ditanya baru hendak bergerak atau melakukan tugas selepas diarahkan. “Kita

sepatutnya perlu cepat bertindak bagi mengelak peluang diambil orang lain. UUM sudah berusia 30 tahun dantelah melalui banyak perubahan, malah dalam merancang Pelan Strategik ini juga kita perlu ‘revised’ semula visidan misi supaya ada penambahbaikkan,” katanya lagi. Ujar beliau, pada tahun ini juga, universiti akan membuatpenjenamaan semula dua pusat pengajian, selain memperkenalkan pusat pengajian dan program baharu.

Tambahnya, selain itu, bagi memperkasakan lagi kedudukan UUM di peringkat nasional dan antarabangsa,universiti meletakkan sasaran menjelang 2020 dalam QS World University Rankings untuk menjadi ‘World Top 200’,‘Asia Top 50’, ‘SEA Top 10’, ‘Malaysia Top 5’ dan ‘OYAGSB-World Top 100’ (Business School) serta memperkukuhkanPusat Penyelidikan Kecemerlangan (Penyelidikan) dengan penubuhan dan pengukuhan ‘niche area’ di UUM COB,UUM CAS dan UUM COLGIS.Beliau turut berkongsi intipati Amanat Tahun Baharu oleh Menteri Pendidikan Tinggi,Dato’ Seri Idris Jusoh yang menekankan tentang ‘Flexible Education’, kedudukan universiti awam dalam QSUniversity Rankings, i su dan cabaran yang dihadapi pelajar dan pensyarah pada 2016.

Pada majlis sama, Naib Canselor turut menyampaikan anugerah KPI, anugerah-anugerah kecemerlangan 2014-2015 dan merasmikan nama baharu Pusat Pengajian Pembangunan Sosial (SSD) iaitu Pusat Pengajian PsikologiGunaan, Dasar dan Kerja Sosial (SAPSP), seterusnya melancarkan UUM Mobile untuk kegunaan staf.

PHASE 2 OF UUM STRATEGIC PLAN (2016-2020) FUELS UUM TOSUCCEED IN THE INTERNATIONAL ARENA

27 January 2016 (Wednesday) - Following the success of Phase 1 of University Utara Malaysia (UUM)Strategic Plan, 2016 is seen as the year to spearhead and step up efforts to bring UUM to the international arenathrough Phase 2 of the UUM Strategic Plan (2016-2020). The various achievements and accomplishments helped toset the stage and map out the journey for the university to continue to forge ahead to the international arena afterattaining numerous successes at the national level.

PELAN STRATEGIK

The Vice-Chancellor’s Annual Address 2016 opened with a recollection of achievements attained by the universityand the Vice-Chancellor, Prof. Dato’ Seri Dr. Mohamed Mustafa Ishak, foresee that this year would be a challengingyear for the university, not only from the financial aspect but also other challenges that we must face in order tobecome Eminent Management University; not only recognised at the national level but also at the international

level.Prof. Dato’ Seri added that, UUM employs its own strategies to develop the university as an outstanding campus andthe approaches are tailored to concur with the standings and the current circumstances of the university, which wasset in motion by the UUM Strategic Plan Phase 1 (2011-2015). “In 2016, we will put our focus on Phase 2 of the UUMStrategic Plan which emphasised the four core thrusts i.e. Thrust 1 (Enhancing Scholarship and Internationalisation);Thrust 2 (Developing Human Capital and Talent Management); Thrust 3 (Holistic Development of Students) andThrust 4 (Generating/Creating Wealth). “Therefore, in order to facilitate the execution of this strategic plan, we haveoutlined six (6) Key Result Areas (KRA) which include “research and high-impact innovations, high-impact teachingand learning activities, high performance students, exceptional human capital and institution, optimum and strategicwealth creation as well as conducive infrastructure and learning environment,” said Prof. Dato’ Seri in his annualaddress to the staff of UUM at Mu’adzam Shah Hall.

UUM Strategic Plan Phase 1 (2011-2015) strived to establish this university as an Eminent Management Universityat the national level. UUM has succeeded to attain 65 percent of the KPI listed in Phase 1 of the plan. UUM hasalso demonstrated a steady increase in the number of academic staff with PhD, the number of international staffand international students as well as an increase in research funding, increase in the number of the principalresearchers, revenue from consultation activities and wealth creation over the period of 2011 to 2015. He added,the challenges and obstacles in setting the path for UUM to be recognised at the international level are certainly nota walk in the park. We will face obstacles and challenges in our journey before we achieve any level of success. Asa consequence, Phase 2 of the UUM Strategic Plan has been meticulously planned and prepared; taking into accountthe financial constraints faced by the university. Thus, the campus community must be prepared to encounterdifficulties and hardships before achieving the eventual success.

“In my annual address two years ago, I emphasised on the magnitude of the ‘Sense of Urgency’ in carrying outduties or completing tasks at the university but to this day, I do not see much evidence of change. Many staff stillneed to be instructed and closely monitored when performing their duties. “We should be quick to act and react.UUM was established more than 30 years ago and the university has experienced numerous transformations. Inthis strategic plan, we have taken a proactive approach to improve the mission and vision of the university so thatwe can change for the better,” he added. As a result, the university has taken a bold step to rebrand two schools aswell as introducing new school and academic programmes.

Furthermore, in order to strengthen UUM standings at the national and international levels, the university has set anexplicit target that by the year 2020, UUM aims to be listed among the ‘World Top 200’ in the QS World UniversityRankings, ‘Asia Top 50’, ‘SEA Top 10’, ‘Malaysia Top 5’ and ‘OYAGSB-World Top 100’ (Business School) in addition tointensify the effort to improve on the Research Centre of Excellence by instituting and strengthening the niche areasat UUM COB, UUM CAS and UUM COLGIS. Prof. Dato’ Seri also shared the overview of the New Year Address by the

Minister of Higher Education, Dato’ Seri Idris Jusoh. The Minister of Higher Education drew attention to the conceptof ‘Flexible Education’, the rankings of public universities in the QS University Rankings, in addition to the issues andchallenges encountered by students and lecturers in 2016.

At the event, Dato’ Seri Vice-Chancellor also presented the KPI awards, excellence awards 2014-2015 and he alsounveiled the brand-new name of the School of Social Development (SSD) – which is now identified as the School ofApplied Psychology, Social Work and Policy (SAPSP). Dato’ Seri also launched UUM Mobile for staff.

FASA 2 (2016-2020) BAKAL MELONJAK UUMKE ARENA



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17 Februari 2016 (Rabu) - Sebanyak 10 pasukan mewakili Pusat

Tanggungjawab (PTJ) berentap bagi merebut gelaran juaraMini Konvensyen Kumpulan Inovatif dan Kreatif (KIK) PeringkatUniversiti Utara Malaysia 2016 yang diadakan selama dua harimulai hari ini di Dewan Seminar A, Pusat Konvensyen.

Pengarah Institut Pengurusan Kualiti (IPQ), Prof. Madya Dr.Haim Hilman dalam ucapan aluan berkata, penyertaanpasukan-pasukan yang mewakili PTJ masing-masing adalahbagi memupuk semangat baharu dalam kalangan wargakerja universiti iaitu berinovasi demi memastikan sistemperkhidmatan UUM terus cemerlang. “Walaupun kita belumsehebat universiti di negara maju seperti Jepun dan Korea,namun jika kita terus konsisten dalam berinovasi, kita pastiakan berjaya seperti mereka suatu hari nanti.

“Soal menang atau tidak, bukan lagi menjadi ukuransebaliknya kita ingin mengembalikan maruah bangsa Melayudan universiti kita bertanggungjawab untuk membuktikanbahawa orang Melayu bukan lemah dan malas. Ini adalahkerana universiti kita dipimpin oleh orang Melayu, hampir 90peratus pekerja kita orang Melayu dan lebih penting universitiini di negeri Kedah, negeri orang Melayu. Atas sebab itu kitaperlu bekerja kuat, keras dan penuh integriti demi maruahbangsa dan negara kita,” ujarnya.

Tambah beliau lagi, semua pihak perlu suburkan dan gerakkanpasukan masing-masing untuk membangunkan sesuatuinovasi yang mampu mengubah jabatan menjadi lebih baikatau setidak-tidaknya untuk diri sendiri. Menurutnya, setiapahli pasukan perlu terus istiqamah dalam usaha mengubah

jabatan masing-masing dan akhirnya UUM menjadi lebihbaik. “Saya menyeru agar setiap kumpulan yang bertandingbukan mengejar kemenangan semata-mata tetapi mencari

dan membina kekuatan luar biasa buat UUM dan negara”ujar beliau.

Sebanyak dua (2) kategori KIK dipertandingkan iaitu KategoriPengurusan yang disertai lapan (8) pasukan dan KategoriTeknikal sebanyak dua (2) pasukan. PTJ yang mengambilbahagian dalam KIK kali ini ialah Jabatan Canselori, CUIC,PSB, PKU, UUMPress, IPQ, STHEM, STML dan SQS. Sepanjangpertandingan dijalankan, setiap pasukan akan dinilai oleh

juri-juri KIK iaitu Haji Ahmad Murshid Abu dari PerbadananProduktiviti Malaysia (MPC), Petaling Jaya dan Abd Aziz Yusofdari Institut Tadbiran Negara (INTAN), Kampus Wilayah Utara.Mini Konvensyen KIK UUM bermula sejak 2012 yang diwujudkansebagai satu mekanisma bagi menyuburkan budaya kerjaberkualiti dalam penyelesaian masalah organisasi.

UUM MINI ICC CONVENTION INCITES CULTURE OF

INNOVATION AMONGST UUM STAFF

17 February 2016 (Wednesday) - A total of 10 teams representingvarious Centres of Responsibility (RC) will compete againsteach other for two days for the title of champion at the

2016 Universiti Utara Malaysia (UUM) 4th Mini Innovative andCreative Circle Convention (ICC), which began yesterday atthe Seminar Hall A, Convention Centre.

The Director of Institute of Quality Management (IPQ), Assoc.Prof Dr. Haim Hilman in his welcoming speech said that theparticipation of teams representing each Centers of Authorityaims to instil the innovative spirit amongst the administrative

staff to continue to think creatively and invent new ideas inorder to ensure that the servicing system in UUM continuesto excel. “Although we may not be as greatly innovative asuniversities in developed countries like Japan and Korea, butif we continue to consistently innovate, we will certainly be

successful like them someday.

“Winning or not, is no longer a yardstick, on the contrary wewant to restore the honour of the Malays and the Universityhas the respo nsibility to prove to the rest of the world that the

Malays are not weak and lazy. This is because our University isin the state of Kedah, the land of the Malays. For that reasonwe have to work and strive hard with utmost integrity for the

sake of the dignity of our people and nation, “ he said. He reiterated that all parties should reignite and mobilise theirteams to develop an innovation that can transform andposition their department into a better stance, or if not forthemselves.

According to him, each team member must continue

to persevere in the efforts to transform their respectivedepartments and ultimately transforming UUM to become amuch better University. “I urge all the competing groups notto chase after victory but rather seek and build on strengthfor UUM and the nation ,” he said. Eight teams are set tocompete in the ICC Management Category while two teamswill compete in the Technical Category. The Chancellery,CUIC (Centre for University-Industry Collaboration), SultanahBahiyah Library, University Health Centre, UUM Press, IPQ,School of Tourism, Hospitality and Environment Management(STHEM), School of Technology Management and Logistics(STML) and School of Quantitative Sciences (SQS) are amongthe Centres of Authority vying for the champion’s title for the

2016 UUM Mini ICC Convention .

Throughout the competition, teams will be evaluated by theICC judges namely Haji Ahmad Murshid Abu from MalaysiaProductivity Corporation (MPC), Petaling Jaya and Mr. Abd

Aziz Yusof from the Institute of Public Administration (INTAN),Northern Regional Campus. UUM Mini ICC Convention which

started in 2012 was created as a mechanism to foster theculture of quality work in solving organisational problems.

MINI KONVENSYEN KIK 4 SEMARAK BUDAYAINOVASI UUM DALAM PERSIAPAN KE ARENA

ANTARABANGSA

“Winning or not, is no longer a yardstick, on thecontrary we want to restore the honour of the Malays and the University has the responsibility toprove to the rest of the world that the Malays arenot weak and lazy”



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18 Februari 2016 (Khamis) - Kreativiti Kumpulan G-Hard dariPerpustakaan Sultanah Bahiyah (PSB) telah melayakkanmereka merangkul gelaran juara Mini Konvensyen KumpulanInovatif dan Kreatif (KIK) Peringkat Universiti Utara Malaysia(UUM) 2016 yang berlangsung selama dua hari di DewanSeminar A, Pusat Konvensyen UUM. Kumpulan G-Hard yangdianggotai tujuh ahli termasuk seorang fasilitator berjayamenewaskan sembilan pasukan lain yang mewakili PusatTanggungjawab (PTJ) masing-masing bagi merebut gelaran

juara dengan membawa pulang hadiah berupa wang tunaiberjumlah RM2,000, piala pusingan dan sijil penghargaanpada majlis penutupan petang semalam.

Ketua kumpulan, Norhardi Saad berkata, mereka yangmengetengahkan tajuk ‘Kelewatan Mengaktifkan ID PelajarBaharu di Perpustakaan Sultanah Bahiyah’ tidak sangka akanbergelar juara pada Mini Konvensyen KIK tahun ini. “Selamasebulan kami dikuarantin semata-mata ingin menjana ideadalam penyelesaian masalah yang dihadapi oleh staf PSBketika mengaktifkan kad pelajar di PSB. “Kami juga tidakmenduga dengan tajuk yang dibawa tidak kelihatan gah,berjaya menambat hati juri,” katanya.

Norhardi berkata, pihaknya sering menghadapi masalah

untuk mengaktifkan ID pelajar memandangkan ia mengambilmasa yang lama sehingga mencecah selama tiga hari.Katanya, sebelum ini mereka terpaksa mengaktifkan kadpelajar dengan menggunakan kaedah manual yang manastaf perlu mengambil data pelajar secara terlebih dahuludan mengadakan bengkel bersama pelajar baharu. “Hal inimenyebabkan kelewatan dan banyak membuang masa yangmana sepatutnya tempoh untuk mengaktifkan ID tersebuthanya mengambil masa selama 30 saat setiap orang dansemua urusan dapat disiapkan sekurang-kurangnya dalamtempoh sehari sahaja.

“Kini, masa dan tenaga dapat dijimatkan dan masalahkelewatan terutama membabitkan pelajar baharu pada sesikemasukan bulan September dan Februari sudah dapat diatasidengan menggunakan sistem yang lebih efektif,” ujarnya.Bakal mewakili UUM ke peringkat kebangsaan, Norhardiberkata, sebagai persediaan pasukannya akan memperbaikikekurangan yang terdapat dalam projek tersebut sehinggamencapai kriteria yang ditetapkan. Majlis penutup MiniKonvensyen KIK telah disempurnakan oleh Timbalan NaibCanselor (Penyelidikan dan Inovasi), Prof Dr Noor Azizi Ismaildan hadir sama Pengarah IPQ, Prof Madya Dr Haim HilmanAbdullah. Prof Dr Noor Azizi berkata, amalan inovasi dankreativiti bukan sahaja mampu menggalakkan daya saingsesebuah organisasi, malah memberi nilai tambah untuk terusbersaing dalam menuju kejayaan dan kemajuan.

Ujar beliau, dalam Islam sendiri mementingkan kreativiti daninovasi untuk menghasilkan perbezaan yang mampu memberinilai tambah yang tinggi demi kecemerlangan perkhidmatanyang disampaikan. “Saya berharap semua kumpulan dapatmenggunakan platform ini untuk mendalami ilmu baharu

tentang inovasi dan kreativiti serta bergerak dalam satukumpulan ke arah menyokong hasrat murni organisasi,”katanya. Tempat kedua Mini Konvensyen KIK 4 telah dimenangiKumpulan Aura dari IPQ yang menerima hadiah berupa wangtunai bernilai RM1,500 berserta sijil, manakala tempat ketigadimenangi oleh Kumpulan Energetic juga dari IPQ yangmenerima hadiah berupa wang tunai bernilai RM1,000 dansijil. Anugerah Terbaik bagi kategori Fasilitator dan Inovasidiungguli oleh Kumpulan Energetic dan kategori Persembahandimenangi oleh Kumpulan Aura.

Mini Konvensyen KIK 2016 merupakan anjuran kali keempatoleh IPQ bertujuan menggalakkan budaya inovatif dan kreatifserta memberi peluang kepada warga UUM untuk menggilapkebolehan dan kompetensi diri. Setiap pasukan telah dinilaioleh juri-juri KIK dari Perbadanan Produktiviti Malaysia (MPC),Wilayah Utara dan Institut Tadbiran Negara (INTAN), KampusWilayah Utara. Pada majlis itu juga turut disampaikan anugerahbagi Penilaian Amalan Berkualiti 5S 2015 yang dijuarai oleh DPPYayasan Al-Bukhary (Kategori DPP), Pusat Pengajian PsikologiGunaan, Dasar dan Kerja Sosial (Kategori Pusat Pengajian),Pusat Ko-kurikulum (Kategori Jabatan B) dan UUM Press(Kategori Jabatan A).

G-HARD WOWS JURY AT THE 4TH MINI ICC CONVENTION 18 February 2016 (Thursday) - Noteworthy creativity displayedby G-Hard Team from the Sultanah Bahiyah Library (PSB) hasenabled them to grab the championship title during the 4th.

Mini Innovative and Creative Circle (ICC) Convention, UniversitiUtara Malaysia (UUM). The two-day Mini ICC Convention washeld at Seminar Hall A, Convention Center, UUM.

G-Hard, the seven-member team (including the facilitator);defeated nine other teams representing various Centres of

Authority (PTJ). They took home a cash prize of RM2,000, achallenge trophy and certi cates.

G-Hard Team leader, Norhardi Saad said, their team decided tofocus on the delay in activating new student ID at the PSB. Theynever expected to win the title at the Mini ICC Convention thisyear. “We spent one month in quarantine just for the purposeof brainstorming ideas to help solve the problems faced byPSB staff. “We never thought that our ideas managed to grabthe attention of the jury,” he said. “The delay in activating new

student ID can be overcome especially for the September andFebruary intakes,” he added. G-Hard will represent UUM at theNational ICC Convention.

The closing ceremony of the 4th ICC Mini Convention wasof ciated by the Deputy Vice-Chancellor (Research andInnovation), Prof. Dr. Noor Azizi Ismail. Also present at theceremony was the Director of IPQ, Assoc. Prof. Dr Haim Hilman

Abdullah. In his speech, Prof. Dr. Noor Azizi said, being innovativeand creative will intensify the sense of competitiveness inan organisation. It also provides an added value to theorganisation to continue providing quality services. “I hopethat all teams will use this platform to explore new knowledgeon innovation and creativity,” he said.

The runner-up of the 4th. ICC Mini Convention is the Aura team

from the Institute of Quality Management (IPQ). They tookhome a cash prize of RM1,500 and certi cates. The second runner-up is the Energetic team, also from IPQ. They took homea cash prize of RM1,000 and certi cates. The Best facilitatoraward went to the Energetic team and the Best Presentationwent to the Aura team.

This is the fourth Mini ICC Convention organised by IPQ. Theconvention aims to encourage innovative and creativeculture, and provides an opportunity for UUM staff to hone their

skills and improve their competencies. The presentation was judged by the ICC jury from Malaysia Productivity Corporation(MPC) Northern Region and the National Institute of Public

Administration (INTAN), Northern Regional Campus.

At the same ceremony, awards were also presented for thewinners of the 5S Quality Practice Evaluation 2015 i.e. DPPYayasan Al-Bukhary (Student Residential Hall Category), theSchool of Applied Psychology, Social Work and Policy (SchoolCategory), Co-Curriculum Centre (Department Category B)and UUM Press (Department Category A).

KREATIVITI G-HARD MENCURI HATI JURI UNTUKBERGELAR JUARA KIK 4



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IPQ SHARE 5S MPC AUDIT EXPERIENCE WITH PBS

24 February 2016 (Wednesday) – A number of 21 staff fromthe Art and Culture Centre (PBS) Universiti Utara Malaysia ledby the Director of PBS, Mr. Huzaidy Haji Hussain paid an of cialvisit to the Institute of Quality Management (IPQ), UUM to gaininsight regarding the experience on 5S audit in accordance to

Malaysia Productivity Corporation (MPC) criteria.

The event begin with a welcoming speech by the Directorof IPQ Assoc. Prof. Dr. Haim Hilman Abdullah. Later, IPQ 5S

Montage screening and a brief presentation related to 5Sactivities by the Head of Promotion Committee, Puan SitiKhairunnisa Mohd Nor. Zone leaders and IPQ 5S leadingcommittees also shared their experience to help PBS to dealwith MPC audit visits expected in October 2016.

Deputy Director of the Quality Excellence System Division(BSKK), Dr. Noor Hasmini Abdul Ghani who was also presentinformed that IPQ is coming out with 5S MPC QualityEnvironment Evaluation Criteria Manual at the university levelwhich will be used by UUM during the University Internal AuditEvaluation on 17-31 May 2016.

At the end of the brie ng, delegation from PBS took a tour atIPQ of ce areas to look at the environment and innovationimplemented. The Director of IPQ hopes the visit would be ableto strengthen the relationship between PBS and IPQ. The eventended with a visit to the Administrative and CompetitivenessDivision and Quality Excellence System Division.

24 Februari 2016 (Rabu) - Seramai dua puluh satu (21) orangstaf dari Pusat Budaya dan Seni (PBS), Universiti Utara Malaysiayang diketuai oleh Pengarah PBS, En. Huzaidy Haji Hussaintelah mengadakan lawatan 5S ke Institut Pengurusan Kualiti(IPQ), UUM bagi berkongsi pengalaman IPQ berkenaan 5Smengikut kriteria Malaysia Productivity Corporation (MPC).

Majlis dimulakan dengan aluan oleh Pengarah IPQ, Prof.Madya Dr. Haim Hilman Abdullah. Seterusnya tayanganMontaj 5S IPQ dan pembentangan ringkas berkaitan aktiviti 5Soleh Ketua Jawatankuasa Promosi, Puan Siti Khairunnisa MohdNor. Turut berkongsi pengalaman adalah daripada semuaketua zon dan ketua jawatankuasa 5S IPQ bagi membantuPBS menghadapi lawatan audit MPC yang dijangka padabulan Oktober 2016.

Timbalan Pengarah Bahagian Sistem Kecemerlangan Kualiti(BSKK), Dr. Noor Hasmini Abdul Ghani juga memaklumkankepada warga PBS bahawa IPQ akan mengeluarkan BukuPanduan Kriteria Penilaian Amalan Persekitaran Berkualiti 5SMPC Peringkat Universiti yang akan digunapakai oleh UUMsemasa Penilaian Audit Dalaman Universiti pada 17-31 Mei2016.

Setelah selesai taklimat, warga PBS meneruskan sesi lawatanke sekitar pejabat IPQ bagi melihat persekitaran dan inovasi

yang dilaksanakan. Pengarah IPQ berharap lawatan inidapat meningkatkan lagi hubungan dua hala antara PBSdan IPQ. Majlis diakhiri dengan sesi lawatan persekitaran didua bahagian IPQ itu Bahagian Pentadbiran dan Daya Saing(BPDS) dan Bahagian Sistem Kecemerlangan Kualiti (BSKK).

IPQ BERKONGSI PENGALAMAN AUDIT 5S MPC BERSAMA PBS



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3 Mac 2016 (Khamis) - Institut Pengurusan Kualiti (IPQ) telah menganjurkan Seminar Membina Daya Saing Organisasi di Lost WorldHotel, Tambun, Perak baru-baru ini. Seminar ini telah memberi pendedahan kepada para peserta akan isu dan cabaran untukmenjadi seorang pemimpin dan warga kerja yang kompetitif, penjenamaan organisasi dan kepentingan ICT dalam membinadaya saing kompetitif.

Pembentang kertas kerja pertama iaitu Dr. Noor Hasmini Abd Ghani telah mengupas isu, cabaran dan strategi membina jenamaorganiasi. Pembentang kertas kerja kedua iaitu Prof. Madya Dr. Haim Hilman Abdullah pula mengupas isu dan strategi untuk

menjadi pemimpin berprestasi tinggi di semua peringkat pengurusan. Pembentang kertas kerja ketiga iaitu Dr. Mazni Omarmengupas isu berkaitan strategi berorientasikan ICT dalam membina sebuah universiti bertaraf dunia.

“Seminar ini banyak memberi input kepada saya. Tajuk bagi setiap slot juga amat menarik dan penceramah juga banyakberkongsi video-video yang bersesuaian dengan topik-topik kertas kerja yang mereka bentangkan’’, ujar Cik Norzalida, salahseorang peserta seminar. Seorang lagi peserta, En. Muhamed Nor Azman Nordin berkata, “seminar ini mampu membuka mindapara perserta khususnya berkaitan cara membina kekuatan pasukan iaitu mampu mempertingkatkan mutu kerja dan jugaorganisasi”.

“Seminar ini berjaya menyedarkan diri saya bahawa insan biasa juga boleh menjadi seorang yang hebat jika kita berusahabersungguh-sungguh dan pada masa yang sama berani menonjolkan bakat dan kelebihan diri yang mungkin selama initerpendam. Seminar ini juga berjaya dalam mengenengahkan input-input baru berkenaan pengetahuan dalam bidangpemasaran dan juga ICT yang amat penting dalam tabdir urus organisasi hari ini”, ujar En. Hairil Azuin, salah seorang pesertaseminar ketika diminta berkongsi pandangan. IPQ merakamkan setinggi-tinggi ucapan terima kasih kepada semua pihak yangterlibat dalam menjayakan seminar ini dan diharapkan segala ilmu yang diperoleh dapat dimanfaatkan dalam meningkatanprestasi kerja setiap peserta yang hadir.

IPQ ORGANIZES “ORGANIZATION COMPETITIVENESS SEMINAR” TO FACE GLOBALIZATION

3 March 2016 (Thursday) - The Institute of Quality Management (IPQ) has organized the Organization Competitiveness Seminar at

Lost World Hotel, Tambun, Perak. The seminar gave the overview of the issues and challenges to become a competitive leaderand staff, branding of an organization and the importance of ICT in building competitiveness.

The rst presenter, Dr. Noor Hasmini Abd Ghani talked about the issues, challenges and organization branding strategies. Meanwhile, the second presenter, Assoc. Prof. Dr. Haim Hilman Abdullah discusses the issues and strategies to be a prestigiousleader at all management level. Last but not least, the nal presenter, Dr. Mazni Omar talked about issues related to ICT-oriented

strategies in building a world class university.

“The seminar provides a lot of input to me. Each slot draws my full attention and the presenters shares interesting clips to us,” says Mrs. Norzalida, one of the seminar participant. Another participant, Mr. Muhamed Nor Azman Nordin said, “this seminar is a mind-opener to the participants, especially in building teamwork – the ability to enhance work quality and the organization”.

“The seminar made me realize that ordinary person too can be great if he is willing to work hard and show his hidden talentand potencies. The seminar highlighted new knowledge inputs especially in the eld of marketing and ICT which is important intoday’s organization governance”, said Mr. Hairil Azuin, one of the participants during a sharing session. IPQ would like to extendour highest gratitude to everyone involved to the realization of this seminar. Hopefully the knowledge will be able to bene t theparticipants.

IPQ ANJUR SEMINAR MEMBINA DAYA SAING ORGANISASI

UNTUK MENDEPANI ARUS GLOBALISASI



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6 Mac 2016 (Ahad) - Seramai 21 warga Pusat PembangunanProfesional dan Kepimpinan, Universiti Kebangsaan Malaysia(UKM) telah mengadakan lawatan ke Institut PengurusanKualiti (IPQ) baru-baru ini. Lawatan kerja yang diketuai olehPengarah, Prof. Madya Dr. Rohayu Abdul Ghani bertujuanuntuk menimba pengalaman dan perkongsian maklumatberhubung pelaksanaan pengurusan Amalan PersekitaranBerkualiti (5S/QE) di IPQ khususnya dan UUM amnya.

Ketibaan delegasi disambut oleh Pengarah IPQ, Prof.Madya Dr. Haim Hilman Abdullah, pihak pengurusan danAhli-ahli Jawatankuasa 5S IPQ. Majlis dimulakan denganpembentangan fungsi serta peranan IPQ oleh PengarahIPQ, Prof. Madya Dr. Haim Hilman Abdullah. Seterusnyatayangan Montaj 5S/QE IPQ dan pembentangan ringkas

berkaitan aktiviti 5S oleh Timbalan Pengarah Bahagian SistemKecemerlangan Kualiti merangkap Pengerusi 5S IPQ, Dr. NoorHasmini Abd Ghani.

“Saya amat tertarik dengan pengurusan dan pembudayaan5S di IPQ khususnya dan UUM amnya. Saya ingin membericabaran ini kepada semua warga Pusat PembangunanProfesional dan Kepimpinan agar kita turut berusaha bagimendapatkan persijilan 5S MPC pada tahun ini juga”, ujarProf Madya Dr. Rohayu Abdul Ghani ketika menyampaikanucapan.

Pengarah IPQ berharap lawatan ini dapat meningkatkan lagihubungan dua hala antara Pusat Pembangunan Profesionaldan Kepimpinan, UKM dan IPQ. Majlis diakhiri dengan sesilawatan persekitaran di dua bahagian IPQ itu BahagianPentadbiran dan Daya Saing (BPDS) dan Bahagian SistemKecemerlangan Kualiti (BSKK).

IPQ BECOMES THE BENCHMARK FOR UKM 5S AGENDA

6 March 2016 (Sunday) - A number of 21 staff from theProfessional Development and Leadership Centre (UKM)visited the Institute of Quality Management (IPQ). The workingvisit led by the Director, Assoc. Prof Dr. Rohayu Abdul Ghaniaims to enhance the experience and knowledge sharingabout the implementation of Quality Environment Practicesmanagement (5S/QE) at IPQ speci cally and UUM in general. The delegation was welcomed by the Director of IPQ, Assoc.Prof Dr. Haim Hilman Abdullah, the management and IPQ

5S Committees. The event started with a presentation of thefunctions and roles of IPQ by the Director, 5S/QE montage

screening and a brief presentation about 5S activities by theDeputy Director of Quality Excellence System, also IPQ 5SChairperson, Dr. Noor Hasmini Abd Ghani.

IPQ JADI BENCHMARKAGENDA 5SUKM

“I am really interested in the management and the 5Sacculturation at IPQ especially and UUM. I would like tochallenge members of the Professional Developmentand Leadership Centre to put the efforts to obtain 5S MPCcerti cation this year”, says Assoc. Prof Dr. Rohayu AbdulGhani in her speech.

The Director of IPQ hopes the visit will strengthen the two-way relationship between Professional Development andLeadership Centre, UKM and IPQ. The event was concludedwith visiting session to IPQ divisions – Division of Administrativeand Competitiveness (BPDS) and Division of Quality ExcellenceSystem (BSKK).



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KEKAL

23 Mac 2016 (Rabu) - Subjek Accounting & Finance sekali lagitersenarai dalam kelompok 200 terbaik dunia untuk QS WorldUniversity Rankings by Subject 2016 berdasarkan keputusanyang dikeluarkan pada 22 Mac 2016 melalui laman web www.topuniversities.com.

Ini kali kedua berturut-turut subjek Accounting & Financetersenarai dalam kelompok 200 terbaik dunia setelah padatahun 2015 berada di kedudukan yang sama.

Pada tahun 2016 QS menyenaraikan 42 subjek, bertambahsebanyak 6 subjek berbanding tahun sebelumnya. Sebanyak2,691 daripada 4,226 universiti telah dinilai berjaya melepasikelayakan penilaian, daripada jumlah tersebut 945 universititelah tersenarai.

QS World University Rankings by Subject mengambil kiraempat indikator utama iaitu Academic Reputation, EmployerReputation, Citation per Paper dan h-index. Namun demikian,setiap subjek yang dinilai mempunyai pemberatnya tersendiri.

Selain subjek Accounting & Finance yang tersenarai, sembilanlagi subjek yang telah berada dalam senarai radar QS WorldUniversity Rankings by Subject ialah Modern Languages,

Computer Sciences & Information System, Mathematics,Business & Management Studies, Communication & MediaStudies, Development Studies, Education, Economics &Econometrics, dan Social Policy & Administration.

IPQ sebagai sekretariat merakamkan ucapan tahniah kepadaPusat Pengajian Perakaunan, Pusat Pengajian Perbankandan Kewangan, dan Pusat Pengajian Perbankan Islam yangsecara tidak langsung menyumbang kepada kejayaan ini. IPQberharap kejayaan ini menjadi pembakar semangat kepadarakan-rakan di Pusat Pengajian lain untuk terus berusaha danmerangka strategi bagi memastikan subjek pusat pengajiantersenarai pada masa akan datang

ACCOUNTING & FINANCE REMAIN IN WORLD’S TOP 200QS WORLD UNIVERSITY RANKINGS BY SUBJECT 2016

23 March 2016 (Wednesday) - UUM Accounting & Finance subjects once again made it to the top 200 world’s bestQS World University Rankings by Subject 2016. The result was

released on 22 March 2016 at www.topuniversities.com.

This is the second time in a row, UUM’s Accounting & Finance subjects made it into the world’s top 200 since 2015 at the same position. In 2016, QS has listed another 6 additional subjects to the rankings. 2,691 out of 4,226 universities passedthe quali cation assessment and only 945 universities werelisted successfully.

QS World University Rankings by Subject takes into account four

main indicators - Academic Reputation, Employer Reputation,Citation per Paper and h-index. However, each subject wasassessed with its own weightings.

200 TERBAIK QS WORLD

UNIVERSITY RANKINGS BYSUBJECT 2016

Modern Languages, Computer Sciences & Information System, Mathematics, Business & Management Studies, Communication& Media Studies, Development Studies, Education, Economics& Econometrics, dan Social Policy & Administration were theother 9 subjects listed within the radar of QS World UniversityRankings by Subject.

IPQ as the secretariat would like to express our heartiestcongratulations to the School of Accounting, School ofBanking and Finance and Islamic Business School whichindirectly contributed to this success. IPQ hopes this successwill be able to encourage other Schools to keep striving andplan their strategies to ensure their subjects to be listed in thenear future.

ACCOUNTING & FINANCE



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KENALI RAKAN IPQ ANDA

DR. MOHAMAD FAIZAL BIN AHMADZAIDI

“Reality is a projection of your thoughts orthe things you habitually think about”

Mohamad Faizal merupakan anak ketigadaripada lima orang adik-beradik. Beliaudilahirkan di Sibu Sarawak dan kerjayabeliau di UUM bermula sebagai tutor diFakulti Pengurusan Teknologi pada tahun2005. Beliau yang berkelu

Documents

BULETIN IPQ BIL 4. EDISI 1 2016