HR255 Employee and Manager Self Service

SAP AG 2008

SAP AG 2008

SAP ERP Version 73 Material number 50087201

SAP AG 2008

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Copyright 2008 SAP AG. All rights reserved.No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice.

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MaxDB is a trademark of MySQL AB, Sweden. SAP, R/3, mySAP, mySAP.com, xApps, xApp, SAP NetWeaver, and other SAP products and services

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The information in this document is proprietary to SAP. No part of this document may be reproduced, copied, or transmitted in any form or for any purpose without the express prior written permission of SAP AG.

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ERP6.0ECC6.0

ABAP

Web DynproRuntime

Java

Java Dev. EnvironmentNW Dev. Studio

Eclipse

Enterprise Portal

Web AS 7.0Java

Network(Intranet)(Internet)

Browser

Browser

Browser

SAP WorldInternet Technology

Web AS 7.0 Web AS 7.0

#$"%$ &' ($$

Standard Internet Technology

ADM940 = AuthorizationsAC270 = Travel Management (FI)HR940 = Authorizations in HRHRxxx Courses = ERP6.0 Customizing

Courses for componentsthat you want to makeWeb-enabled.

JA310 = Java Web DynproADM200 = SAP NW-AS JAVA AdminADM102 = SAP NW-AS ABAP AdminBC480 = Adobe Forms

SAPEP = EP BasicsEP200 = EP AdministrationEP300 = EP Knowledge Mgt.

ADM960 = Security in SAP Environment (Firewall, SSO, and so on)

For information about additional courses, see our Web pages at http://www.sap.com/services/education/. The course offering is continuously extended. Therefore, we recommend you search for courses using

the first letters of the course names, such as JA*, EP* or ADM*. Note: The above slide outlines the individual logical components required for ESS to ERP 6.0.

This slide does not provide information about the required hardware. If you require, you can run all SAP components on a single Web AS 6.40 (ABAP+JAVA).

An Enterprise Portal only is available for this overview course. There is not a connection to an SAP system for this course. The solutions for ESS, MSS, and LSO are presented as demos. There are no exercises for these solutions.

SAP AG 2008

($)($"$

Required: HR050

(Business Processes in Human Capital Management)

Detailed courses about the SAP HR application components you want to make Web-enabled

Recommended: Previous knowledge of Internet technologies

is beneficial. HR130

(Essentials of SAP Enterprise Portal in HCM)

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Target Audience: Project team Consultants

Duration: 5 days

Notes to the user These training materials are not a teach-yourself program. They complement the explanations provided

by your course instructor. Your material includes space for making note of additional information. There may not be enough time to complete all the exercises during the course. The exercises contain

additional examples that are dealt with during the course. You can also work through these examples in your own time to increase your understanding of the topics.

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Contents Course Content Course Overview Diagram

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Unit 1 Course OverviewUnit 2 Navigation in the Enterprise Portal and Business PackagesUnit 3 ESS Services in the BP for ESSUnit 4 Setting up the Enterprise PortalUnit 5 User ManagementUnit 6 Customizing ESSUnit 7 Team ViewerUnit 8 Employee Information

Preface

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Unit 9 Attendance Overview and Team CalendarUnit 10 Personnel Change RequestsUnit 11 ReportingUnit 12 Enterprise Compensation ManagementUnit 13 Performance Management, Competency

Management, and Reminder of DatesUnit 14 Quota PlanningUnit 15 Cross-Application Time Sheet

Appendix

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Course OverviewNavigation in the Enterprise Portal and Business PackagesESS Services in the BP for ESSSetting up the Enterprise PortalUser ManagementCustomizing ESSTeam ViewerEmployee InformationAttendance Overview and Team CalendarPersonnel Change RequestsReportingEnterprise Compensation ManagementPerformance Management, Competency Management, and Reminder of DatesQuota PlanningCross-Application Time SheetAppendix

Preface

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Course OverviewNavigation in the Enterprise Portal and Business PackagesESS services in the BP for ESSSetting up the Enterprise PortalUser ManagementCustomizing ESSTeam ViewerEmployee InformationAttendance Overview and Team CalendarPersonnel Change RequestsReportingEnterprise Compensation ManagementPerformance Management, Competency Management, and Reminder of DatesQuota PlanningCross-Application Time SheetAppendix

Preface

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Introduction to the Enterprise Portal

Portal Content Business Packages

Navigation in the Enterprise Portal and Business Packages

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The Advantages of the Enterprise Portal for Your Enterprise

Overview of Enterprise Portal structure

How to Use the Enterprise Portal

How to Personalize the Enterprise Portal


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Overview of Enterprise Portal Structure




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TransactionalSystems

Intranet, Internet

Documents

Source

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Data Warehouse

The e-Business era has often resulted in companies having extremely complex IT landscapes. This includes information, applications, and services such as:

Applications: previously, information stored in transaction systems such as CRM and ERP (for example, SAP R/3 Enterprise) and in legacy applications, could only be used in the context of this solution. If this data can be used in context in different applications, the efficiency of users is increased.

Data warehouse systems: an increase in the amount and complexity of information makes it increasingly difficult for users to find in data warehouses the data and reports they need to make decisions.

Internet and intranet: the Web has become one of the most important sources of information for employees. One of the challenges is to replace the traditional ways of accessing and using information available in the Web by intelligently integrating the Internet in other enterprise systems.

Unstructured documents: it is often a particularly time consuming task to manage, maintain, and find texts, e-mails, CAD drawings, and other unstructured documents and content.

Users need access to the various services to perform their tasks. Access is usually through special programs on the desktop and different logons.

The main purpose of an enterprise portal is to make it quicker and easier for employees to access important information, applications, and services. The target group is not limited to the employees of a company - with an external portal you can also reach business partners, customers, or any interested parties.

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SAP systems andnon-SAP systemssuch as iViews,unification

Connection to intranetand Internet such

as Yahoo! services

Knowledge ManagementBusiness Intelligence

SAP Enterprise Portal

iViews, rolesBusiness Packages

Single Sign-On,Unification

SAP has been a portal provider for a number of years and the mySAP Enterprise Portal solution belongs to the latest generation of enterprise portals.

System integration: iViews are small applications that deliver the most up-to-date role-specific content without users having to request this information. In this way, a large number of iViews provide you with access to the various systems at your organization. Users can use drag&relate (unification) to work seamlessly with information from various sources. Users can simply click on an object and drag it onto another object to trigger certain functions.

Business Intelligence: mySAP Business Intelligence is a powerful solution for strategic enterprise management that you can integrate seamlessly in the portal infrastructure. Modern drag&relate functions enable data to be used in context across the entire portal.

Intranet and Internet: open standard interfaces enable you to integrate any external sources from the intranet and Internet with ease. Collaboration with Yahoo! enables access to enterprise-specific, formatted information.

Knowledge Management: this solution is an integral part of the portal and it is used to place unstructured data in context and to make this information available to all users. The Knowledge Management solution facilitates the finding, exchanging, and processing of unstructured information.

The mySAP Enterprise Portal solution belongs to the software component SAP Enterprise Portal. SAP Enterprise Portal 6.0 was first delivered in October 2001 (ramp-up start).

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Create Workflow Publish

Provide feedback Assess Remarks Discuss

Navigate Search Subscription Collabor-

ation

Taxonomies Versioning Authorizations ClassificationAdministrator

EnterprisePortal

Content sources Connectors

Crawlers

Author

User

Knowledge Management (KM) is a central component of the Enterprise Portal. The open architecture allows you to group unstructured content from diverse sources and organize it clearly for users. KM comprises the following areas:

Content Management: supports the entire lifecycle of documents (including create >> approve >> publish >> find >> read >> comment on >> archive)

Retrieval and Classification (TREX): full-text search for various text documents and their classification (for example in the hierarchy, under End User Documentation >> Employee Self-Service >> Leave Request)

Collaboration: simplifies (synchronous and asynchronous) communication between employees and teams (provide author with feedback, evaluate documents, start discussions) Furthermore, you can integrate further tools (such as the SAP Collaboration Room or products from third-party providers) to facilitate collaboration.

Regardless of where documents are stored, users access these documents using a user-friendly interface that they can also modify.

Content Management includes a variety of connectors (also called repository managers) that make it possible to connect to diverse data sources. Supported products and protocols include SAP Knowledge Warehouse (SAP KW), SAP CRM (such as brochures), file server, Web server, WebDAV server, XML documents, groupware products such as Microsoft Exchange and Lotus Notes, and document management products from third-party providers such as Documentum.

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The Enterprise Portal provides a central point of access for allapplications and all systems.

Only one portal is required for all applications and users. Provides more than just access to all systems:

Content Management (store internal documents, make groups accessible)

Set up Collaboration Roomsfor work groups for a particular project

That means, also create forums foremployees, and so on

Incorporate screen areas from many different systems into one page

Summary: mySAP Enterprise Portal offers a central point of access for all applications, business intelligence functions, documents and Web services in a company. Users play a central role. They can draw on information from various sources and work together with internal and external colleagues. Furthermore, each portal is organized in such a way that it provides an optimized work environment that enables users to recognize business opportunities quickly and solve problems. In short, the portal is a user-oriented platform for enterprises and their business partners.

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The Advantages of the Enterprise Portal for your Enterprise




Roles and Objects in the EP


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Web Dynpro

3rdParty

HCM SCM CRM PLM Fin SRM Leg-acy

Business IntelligenceKnowledge Management

Enterprise Portal

SAP Web AS

Exchange Infrastructure

The following presents several components that form the technical foundation of the entire mySAP.com e-business platform. The SAP Web Application Server (SAP Web AS), the further development of SAP Basis, is of central importance. The SAP Web AS provides Web services based on open standards. In addition to numerous SAP software components for business applications, the following components also use the SAP Web AS:

Portal infrastructure, which ensures user-oriented integration and collaboration as well as including individual employees in processes

Web Dynpro technology, which allows a flexible (irrespective of output medium) and user-friendly user interface for the business logic (in ABAP, Java, .Net)

Exchange infrastructure, which ensures process-oriented integration and collaboration and universal business processes

Technical aspects of the SAP Enterprise Portal software component include:

The core functions are written in Java. To provide the SAP Web AS with the SAP J2EE Engine, a J2EE runtime environment is required.

The architecture is completely open. The standards that are supported include SOAP, UDDI, JCA, JAAS, LDAP, X.509, XML, and ICE.

The portal has powerful security functions and supports LDAP, digital certificates, and the SSL (secure socket layer) protocol.

The portal lends itself to being scaled in such a way that it can support a high number of users.

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SAP R/3

SAP SCM OtherSAP systemsSAP CRMTrading

e-SalesOther

systems(non-SAP)

ERP systems (non-SAP)

Technicalsystems ...

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WorkflowEnd-

User

D

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Legacy

B2B

Groupware

ERP

Internet

A current problem in many enterprises is that the end user is confronted with an abundance of contrasting interfaces for various applications that all function in a different manner.

SAP Enterprise Portal provides a solution to this problem by integrating these applications into one single interface.

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...

SAP R/3

SAP SCM OtherSAP systemsSAP CRMTrading

e-SalesOther

systems(non-SAP)

ERP systems (non-SAP)

Technicalsystems

Ente

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plic

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End-

User

Po

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The Enterprise Portal displays information from several sources (R/3 Systems) on one page. The use only needs to log on once to the Enterprise Portal. If a user and password for the other background systems is saved in the Enterprise Portal for each user, or if the Enterprise Portal has a "Trusted Systems Link" to the systems, then the Enterprise Portal performs all other logons.

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1) Start theWeb browser

2) Enter the URL for the EP

3) Enter your user nameand password

Portal Client

SAP Enterprise Portal 6.0 Microsoft Internet Expl

File Edit View Favorites Tools Help

http://twdfp000.wdf.sap.corp:50000/irj/

User ID

Password

Steps for starting the EP:

On the client side, that is, from the user's perspective, the Enterprise Portal runs in an Internet browser. You can use Microsoft Internet Explorer or Netscape Navigator.

You use an Internet address (URL) to call the Enterprise Portal server. As soon as you have connected to the server, it asks for your user name and password.

After you have entered this information, you are logged onto the Enterprise Portal.

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Top-level navigation

Content Area:iViews

Detailed navigation

iView

First-level navigationSecond-level navigation

The layout of the Enterprise Portal comprises two main elements:

Navigation area

Work area The navigation area is divided into a top-level navigation area in the first two rows

and a detailed navigation area called the iPanel, which can be found on the left of the screen. The top-level navigation area comprises a two-level hierarchy. First-level navigation is used to define a

subject area. When you select a subject area from here, the pages that are available are displayed in the second-level navigation area. When you select a page in the second-level navigation area, this page is displayed in the work area.

The work area can contain various iViews or can consist of only one iView. An iView refers to a window that is displayed on the page. This window contains the required

information. You can maximize or minimize an iView. An iView is the smallest unit. You can define information that is to be displayed for each iView.

An administrator can then put the iViews together in displayable pages, such as in the above example.

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"

Back Forward... Overview > Create User > Roles > Documents > Roles

Scroll backwards orforwards in the history

CurrentPortal Page

History of recently visited pages

Breadcrumbpath (optional)

Page options

Add to Favorites

RefreshPersonalize

Open in New Window

Welcome

RolesCreate user

Documents

Overview

Portal Content

The extended navigation options allow users to revisit links using the breadcrumb path. This navigation option is similar to the history function of the browser. You can also display the path by choosing the History button. The current page is always displayed in bold. This function is optional and can be activated or deactivated in the EU (end user) role.

You should not use the browser navigation options to navigate in the portal. This is why the options Back and Forward are also available in the portal. This ensures that you do not lose the context when you navigate in the portal.

In the header row, you can also choose from any of the options available for a page in the portal. The button is located on the far right.

The "Add to Favorites" option enables you to add the current page to the list of favorites for your browser. This enables you to navigate easily between pages.

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Personalizing the Enterprise Portal



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)

Expand Show/hide Refresh Personalize Remove

Personalizeby adapting the: Page content Page layout Logon language Portal design

iView functions

You can personalize the portal in different ways:

The portal administrator defines which content is assigned to the various roles in the portal. The content that is assigned to a particular role dictates how a user navigates to particular functions (iViews displayed on pages).

If the portal administrator has given the user sufficient authorization, the user can arrange his or her role-based content as desired. The user can define the layout of the individual pages and dictate which iViews are displayed on the pages and in which sequence.

When the user logs on, the portal determines the language that has been set in the Web browser. However, the users can override this setting. The Platform Availability Matrix (PAM) lists the Web browsers and languages that are currently supported. You can find this information for each SAP Enterprise Portal release on SAP Service Marketplace using the alias /ep.

The user can also select a portal design that dictates properties such as the font size, color, and background graphics. Various SAP designs are available including one with optimized contrast for use with a projector. Various tools enable portal administrators to define the overall look and feel of the Enterprise Portal. In this way, they can create a user-friendly, role-based navigation structure and incorporate the enterprise's corporate identity.

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*

iView

Options available depending on type and content of iView

Reset Save All Changes

| Cachingfalse

| ROWS50

| Time scale for calendar1 hr1/2 hr1 hr2 hrs

Minimize/maximize

PersonalizeRefreshOpen new Window

Remove from Page

The following basic options are available in all iViews:

Maximize: enlarges the size of the iView to the size defined as standard.

Minimize: collapses the iView so that only the header row is visible.

Refresh: loads the content of the iView again without accessing the cache data.

Remove from Page: removes the iView permanently from the page. Whether or not this option is active depends on the settings made by the administrator for this iView.

Personalize: if the iView includes options that can be set up by the user, the options are displayed in a separate window. The user can make the individual settings in this popup. The options that are available are defined when the iView is programmed and these options vary greatly depending on the content of the particular iView.

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Choose Personalize1

Help | Personalize | Log Off

To select the language in which text is to be displayed or to influence the colors used in the portal, choose "Personalize" in the header area of the portal. (1)

A new input template is displayed in which you can determine the language and the appearance of the portal (2).

To implement the settings, choose Apply (3). Note:

The language can be configured at several places in the system. Several notes are relevant here, particularly in the context of ESS and MSS. The language can be configured as:

Language in the browser settings, for example, in Internet Explorer

The portal language for the portal user

The user language on the backend (SU01) The communication language in IT0002 of the linked personnel number

The relationships between these instances is discussed later in the course.

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Page

iView 1

PersonalizedPage

iView 2

iView 3

iView 4

iView 7

Folder

iView 6

Subfolder

Page B

iView 5

PortalContent

Save Close

Show layout: 2 Columns (Narrow:Wide)Column1 Column2

iView 1 iView 3

iView 4AddiView/Page

Up Down Move RemoveMove to Container Column1

1. Select layout3. Save changes

2. OrganizeiViews

iView 5

iView 2

Back Forward

PersonalizeRefreshOpen new Window

Add to Favorites

Drag&Drop

Similarly to the iViews, an icon exists for each page. The icon is displayed in the content area at the top right of the screen.

There are two areas available for personalizing the pages:

Content = Determine the page content

Layout = Determine the layout of the content (iViews) on a page. In the Content area, you can select the available iViews that are to be displayed on this page.

To implement the settings, click the "Apply"button. To determine the layout of the page, you select one of the options available in the pull-down menu in

step one. For example, you can decide whether the page is to be structured in one or two columns.

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Design: SAP Chrome

Design: SAP Streamline

Navigation

Contents

Navigation

Contents

These are just two of the designs you can choose for your user in the portal. At the push of a button, EP users can compile their own layout of pages and adjust the design of the

entire portal. The administrator can release or lock these layout and design options for the user group of EP users. Administrators can use a special editor in the EP to create these designs.

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Transfer of Content to the Enterprise Portal

Structure and Content of a Business Package

Business Packages Available for the Enterprise Portal

Integration of a Business Package in the Enterprise Portal

Content in the Enterprise Portal

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Business Packages

SAP Enterprise Portal

Users

Managers

Specialists

The Business Packages are tailored to suit particular target groups. This enables you to integrate precisely the content you need for your target group in the SAP Enterprise

Portal. The general content for all users includes basic functions such as a navigation role and personalization

settings. This is followed by packages for specific target groups.

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General BPssuch as: Business Package for Common Parts (mySAP ERP)

General portal functionsGeneral portal functions(user management, role allocation, Single Sign(user management, role allocation, Single Sign--On, and so on)On, and so on)

ESSEmployee

Self-Service

MSSManager

Self-Service

LSOLearning Solution

Non-HRspecific

ImportImport ImportImport

Business packages = building block system

Business packages depict a system of "building blocks" in which customers can select content to suit their individual needs.

You can download these building blocks in the form of business packages from the Internet and install them in the portal.

A business package contains all services (iViews) and the navigation options (role) required for the selected function.

Each business package has its own release cycle and you can install it independently from other business packages. In most cases, all you need to do is install a general business package on which the specific business packages are based.

You can choose from a wide variety of business packages. The business packages that are currently available are listed in the appendix.

In addition to making settings in the Enterprise Portal, you must also set up communication with the R/3 System. This is explained in more detail in the technology unit.

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iView

Contained in a Business Package:

A BP is a collection of objects for the EP.In this way, all the objects that are required for a particular function in the Enterprise Portal are grouped together in a compact format in which they can be delivered.However, you can also create and edit these objects separately in the Enterprise Portal.

The objects are:iViews: Actual services that display data from

the ERP back endPage: A collection of iViews that are to be

displayed on one pageWorkset: Corresponds to the second navigation level

(collection of pages)Role: Corresponds to the first navigation level

(collection of worksets)

Components Contained in a BP

Business Package

Page

Workset

Role

A BP is a collection of objects for the EP. In this way, all the objects that are required for a particular function in the Enterprise Portal are grouped

together in a compact format in which they can be delivered. However, you can also create and edit these objects separately in the Enterprise Portal. The objects are:

iViews: Actual services that display data from the ERP back end.

Pages: A collection of iViews that are to be displayed on one page.

Workset: Corresponds to the second navigation level (collection of pages) Role: Corresponds to the first navigation level (collection of worksets)

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Portal Content Directory

Workset 1

iView 1

Role 1

Page 1

Folder A

Folder B1

Folder B2

Folder B3

Folder C1

Folder C2

Folder C3...

Folder C1

Folder C2

Folder C3...

Workset 2

iView 2

Page 2

iView 3

Page 3

...

The Portal Content Directory (PCD) is the central storage location for all objects in the SAP Enterprise Portal 6.0.

Objects are stored here in folders. The folder structures are completely independent from the structures in roles and worksets.

Imported objects such as business packages are also stored here.

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Select a role in the PCD -> Edit

Worksets from the BP

Here you can see some Customizing settings for the Enterprise Portal as an example. It displays the input template in which you can define a role. The selected role contains numerous worksets that are displayed on the left. The properties of the role are displayed on the far left.

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* 00/ .

User

Role

iView

Workset

Group

Page

iView

User

Role

iView

Workset

Group

Page

Role

Workset

Page

iView

Page

iView

Typical Technically Possible

The function for assigning iViews, pages, and worksets to roles allows great flexibility. For instance, you can assign a page directly to a role.

In most cases, however, the following sequence is recommended: iView Page Workset Role.

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,

Transfer of content to the Enterprise Portal





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Portal Content Portfolio in SDN

http://www.sdn.sap.com/irj/sdn/contentportfolio

You can access the Portal Content Portfolio at the URL: http://www.sdn.sap.com/irj/sdn/contentportfolio This portal includes the latest iViews, which you can access free of charge in business packages.

To access the download area, you must have a customer number and an installation number. You can request a user ID online and your user and password is sent to you by e-mail.

You can, however, access information about the Business Packages without a user.

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Content catalogwith Business

PackagesUp-to-dateinformation

Area forpartners

Forums,FAQs????

Implementation ofService Provider Catalog

Area fordevelopers

Portal Content Portfolio

The Portal Content Portfolio provides a central marketplace for portal content. The Content Catalog comprises the portal content that is currently available. SAP portal content is

organized in business packages for specific user groups. Registered users can download these business packages directly from the Portal Content Portfolio and implement them in the SAP Enterprise Portal.

Business packages enable you to create portals without the need for additional programming. They comprise Portal content that is preconfigured and geared to certain user profiles: Role-based functions and processes that are available to all users in the entire value-added chain. Business Packages cover a large part of the content required for a particular task.

One area is for developers of portal content. Developers can download the Portal Development Kit (PDK) from this area. The PDK contains documentation, examples, and templates, as well as a text environment and wizards for creating iViews. Technical data, an area for frequently asked questions (FAQs), and a discussion forum complete the offering for developers.

SAP provides open interfaces and tools to enable customers and partners to create their own iViews. Partners can use the iViewStudio to offer interested users the content they have developed themselves.

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The Business Packages in the Portal Content Portfolio

The Business Package for Common Parts (mySAP ERP) is used here as an example of a general Business Package.

It contains the standard role for any user together with the relevant navigation options and it can be personalized.

Since all other business packages are based on it, you must install this business package first.

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Business Packages for ESS

Documentation

Download of available Business Packages from the Portal Content Portfolio (these pages are only available in English):

Business Package for Employee Self-Service (mySAP ERP 6.0) The Business Package for Employee Self-Service (mySAP ERP) (MSS) provides your managers with a

personalized solution that supports decentralized decision-making processes and thereby meets todays market requirements. It serves as a single point of access to data and information that help managers make the right decisions at the right time.

To download a Business Package for Manager Self-Service, use the link above. The SAP Developer Network appears. From here you can call the current Business Packages. Additionally, you can gather information that affects the Portal technology.

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Business Packages for MSS

Download of available Business Packages from the Portal Content Portfolio (these pages are only available in English):

Business Package for Manager Self-Service (mySAP ERP 6.0) The Business Package for Manager Self-Service (mySAP ERP) (MSS) provides your managers with a

personalized solution that supports decentralized decision-making processes and thereby meets todays market requirements. It serves as a single point of access to data and information that help managers make the right decisions at the right time.

To download a Business Package for Manager Self-Service, use the link above. The SAP Developer Network appears. From here you can call the current Business Packages. Additionally, you can gather information that affects the Portal technology.

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The selection of available Business Packages appears. After selecting the required Business Package, the relevant version is made available with the Add to

Download Basket button.

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The Download Manager supports you when downloading the business packages. For the download manager and associated documentation, see: http://service.sap.com/swdc

In the "Downloads->SAP Software Distribution Center" area, select the "Download Basket" point. You can then import the business package within the Enterprise Portal. Unit 3 explains how the business

package can be imported.

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The Download Manager supports you when downloading the business packages. For the download manager and associated documentation, see: http://service.sap.com/swdc

In the "Downloads->SAP Software Distribution Center" area, select the "Download Basket" point. After the download, the file is available in the folder you specified.

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... Using the SDM (Software Deployment Manager)

The Software Deployment Manager is part of the J2EE installation (for example, under: D:\usr\sap\E6T\JC00\SDM\program\RemoteGui.bat).

The system administrator can use this manager to import Web Dynpro applications into the Web Dynpro runtime environment and into the Enterprise Portal.

The BPs for ESS and MSS are currently delivered as *.sca files. These must be deployed by the system administrator using the SDM.

You then find the roles, worksets, pages, and iViews as usual in the PCD (Portal Content Directory). All that is left to do is assign the new role to the prepared user group.

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Group

Role

User

Create User Create Group

Group

1 1

2

3

2

Create users and groups1

Assign group members2

Assign roles3

You must assign imported roles to the relevant users. You can assign these roles directly to a particular user or to user groups.

For more information, see the detail units.

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Is

loca

ted

inIs

loca

ted

in Portal User

Assign new Assign new role to role to

user groupuser group

Organized inuser groups

8 * $ )

iView

Page

Workset

RoleContained in a Business Package:

Group

User

The above diagram shows you the structure in more detail. Let us start with the user. The user is assigned to a user group in the portal. The business package has been imported into the portal. The business package comprises roles at the highest level, followed by worksets. The worksets contain

the individual pages and the iViews that have been defined for these pages. After the new role has been assigned to a user group, users can access all the worksets, pages, and

iViews included in the role.

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22

33

4455

11

22

33

4455

.)1

The new role must be assigned to a user group. Administrators only are authorized to assign the new role to a user group. Choose System Administration Roles. Choose the user group to which the role is to be assigned. You then select the role and assign it to the user group by choosing "Add".

After the role has been assigned, it can be seen by all users of the selected user group.

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You are now able to: Explain the idea, function, and structure of

business packages Find the business packages available and

up-to-date information about these packages Download business packages and import

them into the portal

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Demonstration / Exercise

Demonstration / Exercise Enterprise Portal Without Content

In this demo/exercise, you will: Familiarize yourself with the look and feel of the Enterprise

Portal

Learn how to navigate in and personalize the Enterprise Portal

In this exercise, familiarize yourself with the Enterprise Portal. Experiment with the navigation options in the Enterprise Portal and start an ESS service of your choice.

In this demo/exercise, you will log on to the portal server. Your instructor will provide you with the necessary data. After you log on to the portal for the first time, you are prompted to change your password. Enter your old password as the new password: HR255-## (## denotes your group number). Enter hr255-## as the password in every input field.

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1 Log on to the portal. Start your Internet browser. To log on to the portal server, enter the URL provided by your instructor. URL: http://portal-XXX-800.wdf.sap.corp:50000/irj/portal Instead of XXX, enter the name of your training system. In the dialog box, enter the user data and password data provided by your instructor.

End User: hr255.e-## where ## denotes your group number Password: hr255-## where ## denotes your group number

Admin. User: hr255.a-## where ## denotes your group number Password: hr255-## where ## denotes your group number

First, log on using your end user only. After you log on for the first time, you are asked to change your password. Enter the password hr255-## three times in succession (as shown in the above screenshot). After you confirm this password, you are logged on to the Enterprise Portal. You user name is displayed in the upper left corner of the browser. The homepage is displayed.

2 Navigate in the portal without the ESS role. Navigate to any pages of your choice in top-level and second-level navigation. Note the structure of the breadcrumb path. Use the breadcrumb path to navigate to a page you have previously visited. View the relevant pages. Find the memory game. How many iViews has the Portal Information page? Where is the SAP homepage displayed?

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3 Personalize the Enterprise Portal according to your requirements Personalize Portal: The Personalize link is displayed in the top right corner. Click on this link. Here you can determine the portal language and design. Select the language [the training language] and choose Save. Choose the design you want for the portal and choose Save. The language and design you have chosen are now displayed. Personalize iView: Personalize the Homepage -> Portal Information page by removing an iView from the page. (iView Options -> choose Remove from Page from the context menu). Personalize the page content: On the upper right section of the page header, choose Options and then Personalize. Add the iView that you have just removed back to the page. Personalize the page layout: Change the page layout. Choose Personalize Page and then Layout. Choose another layout and reorganize the iViews using drag and drop.

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Enterprise Portal Content Business Packages in HR

In this demo/exercise, you will: Be introduced to the Portal Content Portfolio for the platform Find out about available business packages Find detailed information about these business packages Find the content of the Business Package for Employee Self-

Service in the Portal Content Directory

Test the role assigned for ESS.

(Your instructor will assign the role to you during this exercise.)

In this exercise, choose the URL: https://www.sdn.sap.com/irj/sdn/contentportfolio (previously www.iViewStudio.com) and navigate through the pages. This platform is available in English only.

Instructor demos: (not for course participants!) Assign the course-specific role com.sap.pct.erp.ess.employee_self_service to user group HR255_ESS_Enduser_Group for the second part of this exercise. (The group contains all HR255.e-## users) (The BP is already installed and is merely assigned here.)

1 Log on to the Portal Content Portfolio: Start your Internet browser. Enter the URL: https://www.sdn.sap.com/irj/sdn/contentportfolio. (previously www.iViewStudio.com) The homepage of the Portal Content Portfolio is displayed.

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2 Find the Business Package in the Enterprise Portal: Find the Business Package for Employee Self-Service for SAP ERP and read the documentation. Find other business packages that are of interest to you. (For example, the Business Package for Manager Self-Service or the Learning Solution.)

3 Optional: If you already have a user in the SAP Developer Network (SDN): If you know your user, you can log on directly to the SDN and download the BP. Solution for Exercises 1,2,3: Start the Portal Content Portfolio under: http://www.sdn.sap.com Choose Browse Content Portfolio from the right-hand side. Choose Self Service, which is displayed in the middle of the top area under Every User. Find the Business Package for Employee Self-Service mySAP ERP 2004, which can be selected from the middle of the lower area. To obtain a more detailed description of the BP, click on the title or choose Download to add the BP to your download basket.

4 Importing a Business Package 1. Follow the steps for importing a business package in the Enterprise Portal. Please do

not perform this step in the system. 2. Where can you find the imported content in the portal (PCD)?

Find the Employee Self-Service workset in the PCD. Find the role Employee Self-Service in the PCD.

5 Assigning a Role to a User To be able to use the installed business package, a role must be assigned to your user. The instructor will assign the prepared role to your user. What changes do you notice after you have updated the portal pages? (It might be necessary to log off the portal and then log back on.) (The structure of the role ESS role is explained in more detail later in the course.)

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Demonstration / Exercise Enterprise Portal with ESS Role

In this demo/exercise, you will: Familiarize yourself with the look and feel of the Enterprise

Portal

Learn how to navigate in and personalize the Enterprise Portal

In this exercise, familiarize yourself with the Enterprise Portal. Experiment with the navigation options in the Enterprise Portal and start an ESS service of your choice.

In this demo/exercise, you will log on to the portal server. Your instructor will provide you with the necessary data. You generally require the following data: URL: http://portal-XXX-800.wdf.sap.corp:50000/irj/portal Instead of XXX, enter the name of your training system. End User: hr255.e-## where ## denotes your group number Password: hr255-## where ## denotes your group number Admin. User: hr255.a-## where ## denotes your group number Password: hr255-## where ## denotes your group number First, log on using your end user only.

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1 Navigate in the portal with the ESS role Click the top-level navigation to return to the home page. Navigate in the Enterprise Portal by choosing Employee Self-Service from the top-level navigation area. The imported worksets are displayed in second-level navigation. These worksets contain the pages you can find in the Detailed Navigation iView on the left. When you choose one of these pages, the iViews and the relevant ESS services are displayed in the work area on the right.

2 Start the Working Time service. Choose the Leave Request service. The service is displayed in the work area on the right. Your employees calendar is displayed. You will be introduced to other ESS applications in the next unit.

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Course OverviewNavigation in the Enterprise Portal and Business PackagesESS Services in the BP for ESSSetting up the Enterprise PortalUser ManagementCustomizing ESSTeam ViewerEmployee InformationAttendance Overview and Team CalendarPersonnel Change RequestsReportingEnterprise Compensation ManagementPerformance Management, Competency Management, and Reminder of DatesQuota PlanningCross-Application Time SheetAppendix

Preface

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What is ESS Used for?

Overview of the ESS Services in the Enterprise Portal

Selected ESS Services in the Enterprise Portal

Different ESS Releases in the Enterprise Portal

Employee Self-Service in the Enterprise Portal

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Paper-based processes High administrative overheads Error-prone results No analytics

Services are not fully automated end-to-end Efficiency and accuracy of processes

Services are available but cannot be accessed easily Lost employee productivity and efficiency

No insight to processes or access to information Delayed reaction times Poor decision making

More employee empowerment through web-enabled, flexible tools where users find the relevant information for their duties and are guided correctly.

Fast and precise thanks to standardized processes and tailor-made technology. Combination of information channels through multiple points of access (portal, phone, e-mail, and so

on).

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Heavy workload caused by administrative and repetitive tasks in the personnel department

Business processes carried out informally or on paper Data entered several times and processed further by:

Employees Supervisors IT administrators

RESULT: Low-quality and redundant data Inefficiency Overloaded HR department

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mySAP ERP HCM Service Delivery Improves work efficiency By providing technology The value and quality of services improve Reduces delivery costs

Explanation: SAP ERP HCM service delivery enables the members of an organization to use the services they

need in the most effective way and therefore to work as productively and efficiently as possible. It gives the employees the self-services they need to better manage their personal and career data

(information, guidelines, administrative self-services to update bank details, address information, skill profile, etc).

It gives managers the self-services they need to better manage their teams and organizations (From HR point of view: individual employee information; analytical information; compensation planning; initiation of HR requests such as requisitions, organizational change requests and so on).

It provides HR personnel with the infrastructure to deliver their services efficiently: call center technology, process support (process modeling, process execution for processes like transfer of an employee, request for

By providing technology Web-based UI (Web Dynpro) for Self-Services Portal roles with pre-delivered content

Call center technology from CRM (decoupled)

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$%

Advantages for enterprises Reduced administrative transaction costs Increased return on investment in software Simplified business processes

Advantages for employees Intuitive, user-friendly interface Streamlined processes Support better informed decisions Simplified Human Resources tasks Improved life/work balance

Self-services are is a powerful suite of applications, tailored to the needs of todays lean, mobile workforce. In the current business environment, time and cost savings are at an even higher premium.

Using SAP Self-Services, employees maintain their own personal information and control many administrative transactions and other processes which were once handled by the HR staff. The goal is to streamline approval processes and tasks such as checking vacation time or choosing benefits. SAP Self Services not only grants better access to personal data, it keeps employees informed as they move through life and work changes, by combining applications with support information.

How did we achieve this goal?

SAP-NetWeaver integration: Web Application Server (WAS) supersedes Internet Transaction Server (ITS)

Simpler system landscape

New implementation model, Web Dynpro

Separation of application logic and front-end

High level of consistency

Seamless integration with portal

Enterprise Portal

Integrated business processes (MSS ESS)

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Today

&'() # #*

Future

Administration

Transactions

Improveperformance

Strategy

40%

30%

25%

5%

20%

20%

20%

Strategy

Administration

Improveperformance

40%

Transactions

Limited responsibility of line manager

Line manager key to HR management

Time, workload, costs

What is the situation today at many companies? A heavy administrative workload and not enough time for strategic tasks The goal of every enterprise is to optimize business processes. To be able to do so, companies have to

transfer work from HR administrators, for example, to other employees. This is where Employee Self-Service comes in. Employees can take on administrative tasks such as maintaining their own data (for example, address

information, bank details, and so on). This means that HR administrators can concentrate more on strategic tasks.

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Self-services

Many professional users

Automation of processes

Easy to use process automationIncrease

process automation

Self-services ESS/MSS

Moreservice

automation

Few expert usersApplications for experts

&'+", &-.

Self-service offers let you combine the staging and execution of services. The number of experts is reduced, allowing them to concentrate on strategic tasks

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Employees maintain their own data

Employees are responsible for some of their personal data

Information is provided for all employees

Simple and intuitive to use

Let them do it themselves!

/ )

Employees can use SAP ESS to:

Search the Who's Who

Look in their calendar

Submit travel expenses

Enter their working times Employee information can be obtained using SAP ESS:

Personal data (payroll, time management, travel expenses, qualifications, and so on)

"Public" information (Who's Who, calendar, education and training offers, internal vacancies, and so on)

SAP ESS applications are intuitive and easy to use.

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Business Packages for ESS

Documentation

Screen shot of available Business Packages from the Portal Content Portfolio (source: http://sdn.sap.com)

This site contains the predefined Business Packages, arranged according to business area. You can download them from SDN and install them in your Enterprise Portal.

The following Business Packages can be downloaded for ESS: Business Package for Employee Self-Service (mySAP ERP) = (mySAP ERP 2005)

The Business Package for Employee Self-Service (mySAP ERP) provides your managers with a personalized solution that supports decentralized decision-making processes and thereby meets todays market requirements. It serves as a single point of access to data and information that help managers make the right decisions at the right time.

Business Package for Employee Self-Service (mySAP ERP 2004) Your employees can use the Business Package for Employee Self-Service (mySAP ERP 2004) 60.2 Release 60.2

Business Package for Employee Self-Service 4.6C - 4.7 Employee Self-Service (ESS) lets employees in a company create, display and change their own data in the Enterprise Portal. By enabling employees to access their own data, HR processes are standardized and simplified. As a result, employees in the Human Resources Department can concentrate on other tasks of greater strategic importance.

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# 1..2

Source: http://sdn.sap.com Continued

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Technology platform SAP NetWeaver 04s mySAP ERP (ECC 6.0) SAP NetWeaver 04s Portal (EP 7.0)

Shipment ESS mySAP ERP 6.0 with SAP NetWeaver 04s Portal-New Business

Package ESS (mySAP ERP) Version 1.0 (includes only ESS Web Dynpro applications)

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&01"5642

Conversion of ITS Services to Web Dynpro: As of mySAP ERP 5.0 (ECC 5.0),

conversion to Web Dynpro technology.

Old ITS services superseded An upgrade to the new services is

strongly recommended, as the ITS services for ECC 5.0 are only available temporarily.

Conversion of Web Dynpro to ERP 5.0

As of SAP ECC 5.0, a new version of the Employee Self-Service (ESS) component is available, containing redesigned user interfaces.

These user interfaces are based on Web Dynpro for Java (SAP NetWeaver 2004) and run in the SAP Enterprise Portal.

The services in R/3 Enterprise were based on ITS services. If you already use the Employee Self-Service component, we strongly recommend that you upgrade to

the new version. The old, ITS-based version should be used only transitionally with SAP ECC 5.0.

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7 "864

SAP NetWeaver 04s no longer supports the standalone ITS version (max. 6.20). Therefore all ITS-based ESS services based on the standalone ITSare no longer supported. See SAP Note 197746 for more information on the ITS maintenance strategy.Consequence for ESS mySAP ERP 6.0: In ERP 6.0 support for SAP Standard ESS services will be continued based

on the internal ITS. ESS services that are not available on Web Dynpro in ERP 6.0 will be

converted to the internal ITS. ESS services based on standalone ITS replaced by corresponding Web

Dynpro applications are not supported furthermore as of ERP 6.0.

ITS in ERP 6.0

SAP does not recommend combining mySAP ERP 2005 with a lower SAP NetWeaver Release. As of SAP NetWeaver 04s the new Web Dynpro feature Web Dynpro Personalization is available. By using this feature customers can benefit of the modification free screen adaptation of ESS services.

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/& /" 864($+

Employee Search Whos Who (incl. Organizational Chart) Change Office and Communication

data

Benefits Open Enrollment Participation Overview Offline Enrollment

Payment Salary Statement Total Compensation Statement Employment and Salary Verification

Career Skills Profile

Work Environment Equipment Card (including Equipment

Repair Request)

Effects on Existing Data The new ESS version uses the same master data and transaction data as the old version. You do not,

therefore, have to migrate any data. The customizing has changed for some services, however.

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Time Management Leave request CATS Time statement Clock in/out correction NEW

Personal data Address Bank information Family members/dependents Personal data

Purchasing Optional integration of Self-Service

Procurement

Travel Management Travel Planning Travel Expenses Trips and expenses Credit card import Travel profile

/& / " 864+$+

Effects on Existing Data The new ESS version uses the same master data and transaction data as the old version. You do not,

therefore, have to migrate any data. The customizing has changed for some services, however.

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New Services in ERP 6.0 Life & Work Events Enterprise information

New Services

ERP 6.0 contains two new areas: Life & Work Events and Enterprise Information. In addition, CE (Concurrent Employment) is also supported in ERP 6.0 EnhP3.

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Area group page

Area page

Homepage

Features Replace pictograms (graphics) on area

group pages and area pages Define long area description Create customer-specific area with services Do not display areas from the standard

delivery Add services to an area included in the

standard system Do not display services from the standard

delivery

Since ERP 5.0

! 9

Employee Self-Services homepage: The services in the Business Package for Employee Self-Service SAP ERP 2005

are Web Dynpro applications. The pages on which you can call these services are generated using the Homepage for Self-Services in the SAP ECC 6.0 back-end system and displayed in the SAP Enterprise Portal.

More information about the Homepage for Self-Services is available in the Implementation Guide (IMG) of your SAP System under Personnel Management Employee Self-Service General Settings Homepage for Self-Services.

XSS stands for ESS or MSS applications.

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The homepage or area group page provides the employee with an overview of the SAP Employee Self-Service application.

A short description of each of the available areas in SAP Employee Self-Service is displayed. The employee can go directly to the available area pages.

The employee can also access frequently used ESS services and status information (such as the status of open trips) by means of quick links.

You can notify employees of important information from the HR department.

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9/ 1- 2

The area pages are divided into two sections: The left-hand side of the page provides employees with more information about the applications and a link with which they can call the individual applications directly. On the right, customers can display company-specific information, such as links to handbooks, guidelines, vacation regulations, and so on.

The Customizing settings for the area group pages and area pages are made in the back-end system for mySAP ERP 6.0 (ECC 5.0).

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/#($+

Address BookEmployee Search

Change Own Data

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/#+$+

CommunicationWho sent me this e-mail?

What does shelook like?Reporting structure

Is she the right person?

Photo

Workflow

Who has to approve this?

Lets call her!

Phone

IT0105 IT0032

Search for an employee within the organization Allows changing of some of their own communication and office data (changes can be made to all fields

of Infotype 0032 (Internal Communication) and Infotype 0105 (Communication) except Infotype 0105 subtype 0001)

Employees can also use this service to change their own photo. Used for contacting people within the organization. Users can view each employees position in the Organizational Chart. Integration of other applications like mail, organizational chart etc. make the search more effective and flexible.

Enhancements in ERP 2005: Integration of the Change Office and Communication Data service; selection of persons in organizational chart and display details for the selected person

The Address Book (Who's Who) is an ESS service that is used for finding an employee within the company organization and allows employees to change their own communication and office data. It is similar to an address book and is used for contacting people within the organization. It provides integrated access to other functions such as telephony, mail, organizational chart, and so on, to make the search more effective and flexible. The employee is able to see certain detailed information of the sought colleagues, along with their organizational assignments.

As of ERP 2005, you can access the "change own communication and office data" directly from the Address Book (Who's Who).

You can also select a person in the organizational chart to display more detailed information for that person.

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/ 0

The Change Own Datafeature in the Who's Whoapplication enables employees to edit and maintain their own data.

Employees can update /edit information such as e-mail address, extension, and the like, and even upload photographs.

Employees can change their own data here. The data is saved on the back end in IT0105 and IT0032. Pictures are saved in the optical archive on the back end.

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# )

Working TimeRecord Working Time

Create Leave Request

Display Time Accounts

Display Time Statement

Clock-In/Out Corrections

The following Employee Self-Service applications for Time Management are available using the new technology, and have some functions that users frequently require:

The "Working Time" category contains the following services: The Cross-Application Time Sheet (CATS) enables working times to be recorded locally.

Employees can use the time sheet to record their own working times and assign various account assignment objects (such as an order or cost center).

Employees can display a worklist. They can also enter times or simplify data entry by copying existing time entries. They can save the time sheet and release the working times for approval.

The time sheet automatically calculates the weekly working time on the basis of clock times. Employees can check which absence times are available to them and then request leave.

The request is forwarded to the responsible supervisor for approval.

Employees receive e-mail notification as to whether the request was approved or rejected. (This service uses SAP Business Workflow and Office Inbox functions.)

In addition, employees can cancel a leave request that has already been approved. Employees can display an overview of their current absence entitlements in their time accounts. They

can run various checks, for example, on their remaining or approved absence times. Employees can display their working time balance. They can check how many hours they worked in the

current or past payroll periods. Employees can display their current work schedules.

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Leave request

Your employees can use the Leave Request ESS applicationto submit a request for leave or notify their superior that they will be absent for a particular period (due to illness, for example).

The Web Dynpro version of the ESS application includes the functions of the leave overview, which was a separate application in previous releases.

Your employees can now use the same view to submit a new leave request, display an overview of their requests and leave to date, and cancel requeststhey have already submitted.

The new version also contains a team calendar, which enables youremployees to check whether cover has been arranged for them during a particular leave period, for example.

7"3

Leave Request Enhancements in ERP2005:

Several absences in one day are visualized in the calendar. When requested, a list is displayed to choose the request from

Quota deduction is displayed in the request Explanatory texts for absences and attendances can be

defined in Customizing

Layout of the team calendar can be adapted via BAdI.

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/ # )

ESS area page: "Working Time" All applications are displayed on the left, together with a short description. If you click a link, the relevant application is opened. Customers can add their own information on the right. In addition, HTML pages can be integrated on this page.

You use the relevant Employee Self-Service application to request leave.

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7"3

Process Request: The form for leave requests is displayed. You want to request leave starting April 1st. Enter the relevant information. You can check your personal calendar to see whether you have already requested leave for this time period.

(A team calendar is planned in which an employee can check which other team members are absent.)

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7"3) /

Leave request showing contextual information about the time accounts: Your current leave entitlement is displayed.

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Leave request, providing contextual information for the "overview of leave": The history of the last leave request is displayed as a list. You can also select and edit (for example, delete) a submitted leave request.

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7"3"3

You can click on a date in the calendar to select it.

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Once you have entered the information for the leave request, choose Continue to review the data.

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Check Leave Request: You reach a review step, in which the data you entered previously is displayed again. You can review

the data again before finally submitting the leave request. This enables you to make any changes. To submit the leave request for approval, choose Submit Request.

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7"3

Confirmation: The leave request is forwarded to your manager. A message showing that the request has been successfully sent is displayed at the top of the screen.

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Clock-In/Out Corrections ServiceThe new Employee Self-Service applicationClock-In/Out Corrections enables you to relieve your time administrators of the administrative work involved in processingmessages resulting from incorrect postingsat time recording terminals. Your employeeshave a graphical weekly overview in which they can, for example, correct duplicate clock-in entries or add missing entries and account assignment information. An optional monitoring function and approval procedureenable entries that were changed, deleted, or created manually to be checked and approved.

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Enhanced clock-in/out correction scenario for ERP 2005:

Calendar view including visualization of work schedule, time pairs, absences/attendances, correction requests

Defaults for date and time depending on work schedule or selected field on calendar view

New entry checks available, for example, e.g. checks if past time event are allowed in validity period defined in Customizing.

Check of new entries; error message if time events lie too close together; changes to future events are not allowed.

For immediate control of the correction, time evaluation can be started from the review screen, if this is option is active in Customizing.

Legend available

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The current week is displayed in the calendar together with all the relevant time posting data. Context links are displayed at the top of the screen that lead to messages or to an overview list for clock-

in/out entries. Clock-in/out entries that have already been entered for a week are displayed in the calendar. The times

posted for Monday, 11/10/2003 are displayed in the first column. The time posting for 5:00 p.m. is incorrect. A clock-in entry as opposed to a clock-out entry is displayed. You can click this entry to correct the time event.

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Change or delete

Go to previous step or cancel

Details of time event

Enhancedroadmap steps

You have selected the incorrect time posting. The individual roadmap steps that guide the employee through the correction process are displayed at the

top of the screen. Here, the details about the time event are displayed. You can correct the time posting by clicking

Change. You can interrupt or cancel the process by clicking Previous Step or Cancel.

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You previously chose Change to change the time posting. In this screen you can select the required time posting, Clock-out. You can also enter a reason, such as "Incorrect posting".

When you click Transfer, you return to the overview screen.

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The changed time posting is marked by the preceding "A." To save the data, click Next Step.

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On the review pages, an overview of all changed time events is displayed. (As standard, a maximum of three incorrect time events are allowed for each employee in a particular week.)

To save the data, choose "Save". The confirmation screen is displayed.

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The correction you made to the time event is saved. After the data has been saved, a success message is displayed at the top of the screen.

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Standard ESS roadmap

Calendar orworklist

Too little data recorded?Datasets rejected?

Weekly or daily view

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Width and order of table columns can be adjusted via Web Dynpro Customizing

CalendarFirst day of the week matched with CATS profile customizing

Actual week visualized

Change week in the entry screen by clicking on the week number in the calendar

Colored display of data sets which are rejected, faulty or not yet released

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Various country-specific services W-2 reprint (U.S.) Net calculation of monthly salary

(Germany) IR* forms (Hong Kong, Singapore)

Employee remuneration information

Employee options

Total compensation statement

Employment and salary verification

Employees can display their current salary statement or previous ones. Employees can display an overview of their awards, and can exercise them. This triggers a workflow to

inform the responsible HR administrator that an employee is exercising his or her award. Employees can display their total compensation statement. Employees can request a report about the details of their work contract and/or salary. Users can choose

between a fax or a letter. The request is forwarded to and answered by the HR administrator. This services is tailored to the U.S., but can also be applied to other countries.

In addition, there are various country-specific services dealing with payment. For more details, see the appendix to this course or visit http://www.sap.com/ess.

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Benefits and payment homepage for the salary statement: You are George Harvey. You receive your salary statement twice monthly. It is mid-April 2003, and payroll ran two days ago. You want to check your latest salary statement. You access the application by clicking the Salary Statement link.

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Salary statement: current salary statement: Your current salary statement is displayed automatically. You are often away on business. You have therefore not had access to your work center. You want to display your salary statements for the previous months. You can page through the existing salary statements by choosing Previous Salary Statement or Next Salary Statement. You can order a printed copy of your salary statement by choosing Send Print Request. The printout is then sent to you in the mail.

Choose Display Additional Salary Statements.

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Displaying additional salary statements: A list of salary statements is displayed in a table. This enables you to compare the most important data (such as raises).

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Personal data Previous employers Various country-specific services Data entry for hiring

Bank details

Emergency address

Emergency contact

Family members/dependents

Employees can maintain their own address data. This includes their permanent residence, temporary residence, and home address (Addresses infotype (0006)). You can determine the address types you want employees to be able to maintain in SAP ESS in Customizing.

Employees can enter their bank details to enable their salary to be transferred and expenses to be refunded (Bank Details infotype (0009)).

Employees can enter a contact address in case of emergency (Addresses infotype (0006), Emergency Address subtype (4)).

Employees can enter a contact person in the event of an emergency (Family/Related Person infotype (0021), Emergency Contact subtype (7)).

Employees can enter information about family members and related persons for use in the Benefits service.

Employees can display and change personal information (Personal Data infotype (0002)). Employees can use the Previous Employers function to enter, display, and change information about

employers for whom they worked before working for their current employer (Other/Previous Employers infotype (0023)).

Various country-specific services contain functions for handling taxes and other localized information. The New Hire Data function takes new employees step by step through a series of screens from the

Personal Information service. As of Release 4.6C, HR Support Package 08, this service is superseded by the My First Days life and work event.

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Personal Information start page You access the ESS menu Personal Information. The area page displays all ESS scenarios for changing

your personal information, such as your address and bank details. Choose the Address service to create a new postal address.

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Address Data Overview: All addresses that are currently valid and those that are to be valid in the future are displayed on the

Address Overview page. You can edit existing addresses or delete them as required. If you click Add Emergency Address, you can enter an emergency address.

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Edit your address data and choose the Next Step button.

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Review address data: Your address data is displayed again. You can check the new address data. This enables you to make any necessary changes before the address is saved. To save the address data, click Save.

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Confirmation: The new address is saved. After the data has been saved, a success message is displayed at the top of the

screen.

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Life and work eventsSAP delivers example processes that are connected to an employee's life and work events

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All 7 predefined example Life and Work Events based on IST technology have been replaced with the Guided Procedures tool, including ESS Web Dynpro applications.

The Guided Procedures tool is available with SAP NetWeaver 04s.

The following predefined ESS Life and Work Events based on GP are available: My New Job Birth/adoption Marriage Divorce Terminate employment

Change in employment status Benefits

Life and Work Events based on Guided Procedures Life and Work Events are sequences of tasks representing professional or personal life changes which

employees are confronted on a regular basis such as starting a new job, getting married, or having a baby. L&W events typically contain administrative forms, ESS services and background information to help guide users as they update their personal information or make decisions. The future strategy within SAP regarding tools supporting Life and Work Events (L&Ws) is Guided Procedures. This means that all existing ESS L&W Events based on L&W Builder or ITS R/3 table customizing are replaced by using the Guided procedures tool.

Please take into account SAP only delivers examples of Life and Work Events. The following 7 predefined Life and Work Events based on Guided Procedures are available: My First Day In the My First Days L&W, employees can navigate step-by-step through personal, payroll and benefits

information, etc. to enter data and complete forms related to starting a new job. The L&W includes all administrative tasks employees have to perform during their first two weeks at a new company to ensure that they are integrated at the new organization and have specified all the necessary information regarding training and benefits enrolment, for example.

Birth/adoption In the Birth/Adoption L&W, employees can navigate step-by-step through personal, payroll and benefits

information, etc. to enter data and complete forms required by the birth or adoption of a child.

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Marriage In the Marriage L&W, employees can navigate step-by-step through personal, payroll and benefits

information, etc. to enter data and complete forms required by getting married. Divorce In the Divorce L&W, employees can navigate step-by-step through personal, payroll and benefits

information, etc. to enter data and complete forms required by a divorce. Terminate employment In the Terminate Employment L&W, employees can navigate step-by-step through personal, payroll and

benefits information, etc. to enter data and complete f