EVENT

AND

COMMUNICATION

PORTFOLIO

TRAN NGOC MAI

Associate Account Manager

PERSONAL INFORMATION

TRAN NGOC MAI Associate Account Manager

• Gender: female

• Marital status: single

• DOB: September,10,1987

• Place of birth: Hanoi, Vietnam

• Address: 566/20/7 Nguyen Thai Son, P.5, Go Vap, HCM

• Email: tranngocmai10987@gmail.com

• Mobile: 0902215522

“Mai is a highly skilled and dedicated event planner and manager. Her work at Sun Ivy was instrumental in the growth of the event and her vision and creativity have been major factors in the growth of the company. Her tireless devotion and peerless work ethic has made her a valuable member of every team we have worked together on. I foresee her having an extremely successful career and would not hesitate to recommend her for any events or similar management position”

Laura Pham – Managing Director - Sun Ivy International Inc.

TESTIMONIAL

WORKING EXPERIENCES

AL Frescos’ Group

Captain/ Tele sales

Sept, 2007 - Feb, 2009

ARB

Director Assistant

Feb – Aug, 2009

Academy of Educational

Development (AED)

Project Assistant

Aug,2009- Dec, 2010

Sun Ivy International Inc.

Admin Manager/ Project Coordinator

Jan, 2011 – Apr, 2015

METAN Senior Strategic Planner

June, 2015 - date

AL Frescos’ Group

Captain/ Tele sales - Sept, 2007 - Feb, 2009

Make annual customer survey

Translate in meetings Take order and deal with customer on phone

N/a

Make revenue reports

Administration and paper works

N/a

Communication Skills

Marketing Skills

Purchasing Skills

Logistic Skills

Sales Skills

Management Skills

ARB

Director Assistant - Feb – Aug, 2009

In charge the company portfolio Prepare content for meetings with customer

Customer service: Follow up with clients in all projects to manage payment schedule Handle customer care in projects

N/a

N/a

Data management: Collect and arrange documents to create the library Contract management

Assist the director to handle HR issues with staff Schedule timeline for projects Recruit planning and training

Communication Skills

Marketing Skills

Purchasing Skills

Logistic Skills

Sales Skills

Management Skills

Academy of Educational Development (AED)

Project Assistant - Aug,2009- Dec, 2010

Organize events Prepare communication materials under PR Officer

Translate in internal and external meetings Contact point with partners and customers

Payment process

N/a

Assist the Country Coordinator and the Office Manager Clarify documents of projects Manage correspondence

Schedule and assist HR issues

Communication Skills

Marketing Skills

Purchasing Skills

Logistic Skills

Sales Skills

Management Skills

Academy of Educational Development (AED)

Project Assistant - Aug,2009- Dec, 2010

Training for community and home-based care providers on nutrition care of PLHIV – “Project FANTA -2”

Training for community and home-based care providers on nutrition care of PLHIV – “Project FANTA -2”

End of Project and Research Dissemination workshop – “Project AI – BCC”

IMCAPI – “Project AI – BCC”

Sun Ivy International Inc.

Admin Manager/ Project Coordinator - Jan, 2011 – Apr, 2015

Planning marketing activities/ campaigns: Budget, timeline, objectives, proposal Customers management: collect data base, check and follow-up selling process Manage and update content of company’s website

Planning and coordinating events: proposal, quotation, contact point and execute. Negotiate with customers to get best term in contracts

Negotiate for good price and delivery schedule. Check & follow-up purchasing process In charge of import/export documents

Follow and negotiate with customer to have a new or renew maintenance service contract Follow up with contract, payment and paper works Follow and proceed Bidding Proposal

Stock reports, Delivery reports Delivery arrangement & follow-up jobs In charge of Export documents

Present projects’ schedule and process Host team meeting Execute events and internal projects activities

Communication Skills

Marketing Skills

Purchasing Skills

Logistic Skills

Sales Skills

Management Skills

Sun Ivy International Inc.

Admin Manager/ Project Coordinator - Jan, 2011 – Apr, 2015

Banking Vietnam 2011 E- government 2013

E- government 2014

International Telecommunication

Exhibition 2011 Golf Tournament 2013

METAN Senior Strategic Planner - June, 2015 - date

• Develop, present and sell communication programs to deliver against set objectives.

• Liaise with brand teams on brand specific projects;

• Maintain contacts with all clients to ensure high levels of client satisfaction.

• Demonstrate ability to interact and cooperate with all company employees.

• Oversee the management of multiple expert partners and 3rd parties to deliver flawless plan of communication programs.

• Understand cost structure and company’s expectation margin for each project

• Drive the cost down in difficult situation without sacrifice the quality of the work.

• Win new customers and keep existing ones • Play the role as coordinator between customers and

company for win-win business decisions • Understand customers’ requirements and

communicate to company • Speak out “point of view” of each project to customers

• Set up KPIs for the team and responsible to mobilize resources to reach set goals

• Keep Management Team updated with Competitors activities or Industry trend

• Understand Company’s Visions, Values, Mission, Goals, Targets and commit to foster them.

• Be responsible for managing the evaluations of programs.

• Day to day management and coordination of the account team.

• Be responsible for the performance and development of the Account Executive

• Build a strong and motivated team

Communication Skills

Marketing Skills

Purchasing Skills

Logistic Skills

Sales Skills

Management Skills

METAN Senior Strategic Planner - June, 2015 - date

PROPOSAL PORTFOLIO | ANNIVERSARY PROJECTS

PROPOSAL PORTFOLIO | ACTIVATION PROJECTS

PROPOSAL PORTFOLIO | LAUNCHING PROJECTS

PROPOSAL PORTFOLIO |SPECIAL EVENTS PROJECTS

PROPOSAL PORTFOLIO |SPECIAL EVENTS PROJECTS

KNOWLEDGE OF LANGUAGES

Language Listening - Speaking Reading - Writing

Good Fair Average Good

Fair Average

English

COMPUTER SKILLS

MS Office Good Fair Average

Access

MS Words

MS Excel

Ms Powerpoint

EDUCATIONAL RECORDS

Periods Place Major

2002 - 2005 Dong Da high school

2005 - 2009 Hanoi Open University Bachelor of Business

2010 Academy of Journalist and Communication PR and Communication

• Knowledgeable at

Telecommunication

• Experienced in working in

foreign companies and

organizations

• Professional in

administration

• Experienced in managing

and planning events,

marketing activities

• Experienced in projects

executing and contracting

Specification Skills

• Good at writing and

speaking

• Good at

communication skills

• Competent at Office

applications and

Internet

• Well organized, self-

confident,

independent,

proactive

• Ability to multi-task,

well-performing under

pressure

General Skills

QUALIFICATIONS

• Work and be promoted in professional,

enthusiastic working environment

• Achieve career development in Sales,

marketing and communication areas.

Personal goals

• Contribute to the success

and prosperity of the

company

• Open doors to a world of

experiences and

challenges

Social goals

GOALS

CERTIFICATION OF AFEO ( NGO) AED CERTIFICATE

CERTIFICATION OF PR AND COMMUNICATION- ACADEMY OF JOURNALIST AND COMMUNICATION

Thank You