Michael Gonzalez Resume

 

 

 

 

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MICHAEL J. GONZALEZ 131 North Ave, Abington, MA 02351 michaeljobs2014@gmail.com• Home 617-834-1011

Summary 30 years of Information Technology (IT) customer relationship management experience.

Day-to-day operational management of LAN/WAN, Network Troubleshooting, Packet Analysis, Network Security, Wireless Network, Citrix Metaframe, VMware ESX/ESXi 4.0-6.0,ESXi troubleshooting, vCenter 4.0-6.0, vSAN 5.5, 6.0, vCloud Director 5.1-5.5, VMware vCOPs, VMware Insight, VMware Data Protection, VMware NSX, VDI, Palo Alto network firewall, Multi-site NSX design, PowerCLI, Arista Switches, VXLAN, VLAN, VPN, LAN/WAN design, HP Insight Manager Administration, VEEAM Virtualization Manager Administration, McAfee E-Policy Orchestrator Administration, Netpro Change Auditor Administration, Mitel System Administration, Database manager, Windows Powershell, Enterprise-Wide rollouts, Upgrades and Wide scale IT moves, desktop, e-mail, & security technologies.

Design and implement policies and corporate standards for delivery of IT Infrastructure hardware and services – resulting in improved business support and service offerings.

IT staff management and team leader for group of seven technicians delivering second tier support to professional services consultants.

Decisive, action oriented, results driven IT Infrastructure Project Management on large internal and client facing projects

Record of averting IT crises and leading project teams to success on time and within budget completions. .

Experience

Jacobs, Massport (Logan Airport) East Boston, MA June, 2014 to Present VMware Engineer Support Massport IT personnel as directed. Communicate with all levels of Massport, to advise management of new technology initiatives, and to propose process improvements based on emerging technologies to the benefit of Massport. After hours work to respond to a Massport IT emergency situation in a timely manner.

DUTIES AND RESPONSIBILITIES

Provision, plan, maintain and monitor Massport’s Windows and VMware Server Infrastructure Assist Massport personnel with day to day VMware administration and various technical challenges. Monitor, maintain, and make improvements of the Massport network and Virtual Environment as necessary. Coordinates activities with vendors as required. Deploy VMware products like: vCenter, Data Recovery, Operations Manager, PowerCLI, Log Insight,

vShield, Converter, Update Manager, Workstation, View, NSX, vSAN and vCenter Configuration Manager in Enterprise sized environments

Installation, configuration, managing and troubleshooting an VMware NSX architecture Design vMotion layer 3 architecture Design a NSX multi-site architecture with Palo Alto network firewall Used VMware NSX and SRM for disaster recovery. Used VMware horizon 7 for business continuity Installation, configuration, and maintenance of the HP P-Class and C-Class blade chassis enclosures,

blades, and interconnects with Flex-10. Installation, configuration, and maintenance of Citrix Xen virtual servers and Marathon everRun MX high

availability software

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Itrica, Quincy, MA February, 2009 to May 2014 Information Technology Network Manager Information Technology Network Manager was established for the purposes of planning, directing, designing, coordinating, and administering new VMware Infrastructure, network systems and subsystems including all workstations; resolving network operational issues; maintaining computer and network hardware, software and the network; and providing information, direction and/or recommendations regarding computer equipment and software.

DUTIES AND RESPONSIBILITIES

Work with a team to design and deploy VMware 5.5 infrastructure with vCloud Director and vSAN as the storage.

Designing, deploying and configuring a VMware 5.5 vSAN infrastructure, both test lab and production. Upgrading existing VMware 5.1 infrastructure to VMware 5.5 Designing, deployed VMware 5.1 infrastructure with EMC VNX as the storage that saved the company, 2

million dollars over 3 years. Migrated 50 physical web/database server for the clinical software division to 10 virtual servers, one physical

exchange 2010 to virtual server, one physical SharePoint 2010 server to virtual, one physical TFS 2010 server to virtual, four physical DC to virtual and one physical Linux box to virtual. This is on 5 ESXi 5.1 hosts with EMC VNX for storage.

Exchange 2010 to 2013 migration. Exchange 2003 to outlook 365 migration. Internet email to outlook 365 migration. Administers systems and servers related to district networks (e.g. email systems, accounts, print queues, IP

assignments, etc.) for the purpose of ensuring availability of services to authorized users. Confers with district staff on topics related to network installation and configuration for the purpose of

providing technical advice and support and assisting in the development of policies and procedures. Coordinates department activities, staff assignments, computer operations and data network activities for

the purpose of providing services to other divisions, outside agencies, and organizations while meeting department objectives.

Coordinates the preparation of bid specifications for required purchases (e.g. computers, routers, software (email, firewall, and backup) and a variety of parts, supplies, etc.) for the purpose of maintaining availability of required items and completing jobs efficiently.

Designs computer networks, physical and logical network infrastructures, servers, etc. (e.g. Internet, Intranet, web mail, FTP servers, etc.) for the purpose of ensuring effective and efficient operating systems.

Installs computer equipment, network (client and server) software and hardware on a variety of platforms (e.g. service packs, application software, operating software, hardware upgrades, etc.) for the purpose of upgrading and maintaining equipment and software.

Maintains network operations, computer hardware, and/or software applications (e.g. servers (file, print, application, WEB, database, operating systems, etc.) for the purpose of ensuring efficient operations.

Monitors district servers, website, and related hardware and supporting software (e.g. throughput, switches, patch panels, racks, etc.) for the purpose of ensuring that resources and technology are available and utilized effectively.

Plans the installation of computers and network equipment for the purpose of meeting the technology needs of the district. Prepares written materials (e.g. procedures, drawings, budget requests, reports, memos, letters, etc.) for the purpose of documenting activities, providing written reference and/or conveying information.

Repairs network-related failures (e.g. computers, peripherals, network equipment, configuration files, etc.) for the purpose of maintaining computer and network equipment in a safe and functional condition.

Researches software applications and hardware requirements for the purpose of previewing products to provide recommendations regarding applications and purchases and ensuring availability of materials.

Serves as liaison to software/hardware providers for the purpose of providing and/or gathering information and coordinating district activities.

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Trains participating district and related site staff (e.g. email, Internet access/resources, multiplatform applications, etc.) for the purpose of providing information on the operation and maintenance of computer systems and/or providing instruction on technology integration into the location.

Niscayah, Woburn, MA February, 2009 to April 2010 Network Manager / Engineer

Responsible for the day to day operations of the 24/7 Monitoring center and Service center data, phone and server infrastructure, Managed the delivery of external customer technology projects insuring that customer expectations and goals were achieved, and risks were properly identified and addressed. Remotely managed remote offices,

DUTIES AND RESPONSIBILITIES

Analyzed/resolved problems with server hardware, applications and software. Planned, deployed and monitoring an enterprise-wide IM system. Managing an antivirus/anti-spam/spyware enterprise-wide solution. Managing enterprise-wide Exchange 2007 network for all retail remote office. Planned, design and implemented a Symantec VERITAS Backup Exec 12. Maintained SQL 2005 Database for all Download alarm software. Managed a Cisco Pix Firewall. Implemented a client VPN deployment. Worked with Retail alarm customers to identify, budget, prioritize and deliver key IT project objectives.

PrecisionIT Group, Boston, MA July, 2008 to Jan 2009 Network Engineer Successful in the design and implementation of windows small business server 2003 LAN and windows server 2003 LAN with SSL VPN, Web outlook, remote administration, disaster recovery and biometric security for various companies.

DUTIES AND RESPONSIBILITIES

Install, configure and maintain network and operating systems, including biometric security, DHCP, WINS, DNS, remote administration, and SSL VPN.

Analyzed/resolved problems with server hardware, applications and software. Managed 2000 users both internal and external. Implemented an active directory biometric windows logon security system. Effectively converted network to a Windows 2003 Active Directory Model and standardized server

configuration. Planned, created and deployed an enterprise-wide web base disaster recovery system. Planned and implemented an antivirus/antispam/spyware enterprise-wide solution. Successful migration from MS Exchange 2000 to MS Exchange 2007. Design and implemented an Exchange 2007 Planned, design and implemented a Symantec Veritas Backup Exec 12. Planned, Installed and maintained SQL 2000 Database. Installed and managed hardware/software for an

asset management system. Deployed WIFI to be used by both users and guest. Managed a Cisco Pix Firewall. Implemented a client VPN deployment of 25 users

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ICorps Technology, Charlestown, MA Dec, 2006 to May, 2008 Technology & Systems Consultant Unitarian Universalist Service Committee: is a nonsectarian organization that advances human rights and social justice in the United States and around the world.

DUTIES AND RESPONSIBILITIES

Supported complex capacity planning and analysis, network design, and provides recommendations for Company Wide Area Network.

Managed about 1000 users internal and about 300 external Leads UUSC project team to successful completion of relocation of main office. Planned and implement a new SonicWall pro 2040 and Netgear managed switch Created 3 VLAN to be used by the tents of UUSC on the netgear managed switch. Designed a network map and network documentation Install Exchange 2007 in a windows 2003 domain. Managed a Citrix Metaframe XP server, Published applications, setup users and printers

Great Boston Real Estate Board: Is a group of more than 7,500 professionals engaged in all sectors of the real estate industry.

DUTIES AND RESPONSIBILITIES

Provided 3rd level consulted for 100 in-house Users Company Wide Area Network with about 10,000 external members.

Designed and implemented SonicWall configurations for new internal and external networks and data circuits.

Managed and monitored physical and logical configurations, and provided expert solutions to rapidly growing, complex, Company Wide Area Network.

Analyzed requirement in support of existing and future software/hardware needs. Installed, Configured and managed Good Mobile Messaging 5.0 for Microsoft Exchange. Design a network map and network documentation Installed, configured and maintain SAN Storage for member system. Virtualization old application until new application was ready, using VMware’s Server product.

Network Support Solutions, Weymouth, MA Nov, 2005 to Dec, 2006 Network Manager Successful in the design and implementation of windows small business server 2003 LAN and windows server 2003 LAN with SSL VPN, Web outlook, remote administration, disaster recovery and biometric security for various companies.

DUTIES AND RESPONSIBILITIES

Install, configure and maintain network and operating systems, including biometric security, DHCP, WINS, DNS, remote administration, and SSL VPN.

Analyzed/resolved problems with server hardware, applications and software. Managed 200 users both internal and external. Implemented an active directory biometric windows logon security system. Effectively converted network to a Windows 2003 Active Directory Model and standardized server

configuration. Planned, created and deployed an enterprise-wide web base disaster recovery system. Planned and implemented an antivirus/antispam/spyware enterprise-wide solution. Successful migration from MS Exchange 5.5 to MS Exchange 2003. Planned, Installed and maintained SQL 2000 Database. Installed and managed hardware/software for an

asset management system. Implemented an Storage SAN

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SAR Engineering, Quincy, MA Dec, 1999 to Dec, 2005 Network Manager Instrumental in design & support of server systems and administration of Windows 2003/2000 Active Directory network and Nortel phone system. Contribute to Website development.

DUTIES AND RESPONSIBILITIES

Managed Help desk function for 250 employees in support engineering environment. Installed, configured and maintained network and operating systems, including Cisco router and DHCP,

WINS, DNS and VPN. Analyze/resolve problems with server hardware, applications and software. Established and implemented network policies, standards and a comprehensive disaster recovery plan. Effectively converted network to master domain architecture then to Windows 2003/2000 Active Directory

Model and standardized server configuration. Planned, created and deployed an enterprise-wide Internet, e-mail and Web hosting service. Planned and implemented an antivirus/ant spam enterprise-wide solution. Led successful migration project from MS Exchange 5.5 to MS Exchange 2003, supporting over 200 user’s

mail boxes. Led successful implementation of large, complex infrastructure supporting over 375,000 employees,

including migration of payroll systems supporting 60,000 US employees from bi-weekly to semi-monthly system; rolled-out application to over 1,500 users in 25 countries; converted over 27 million records.

Planned, Installed and maintained SQL 2000 Database. Installed and managed hardware/software for an asset management system. Installed and managed a Citrix Metaframe XP server, Published applications, setup users and printers

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Technical Skills

Protocols TCP/IP, ICMP, RIP (V1&V2), IGRP, EIGRP, OSPF, BGP, VTP, STP, SNMP.

WAN Technologies Leased Line, PPP, T1, T3

LAN Technologies Ethernet, Fast Ethernet, Fiber Optics, VLAN, VPN, VXLAN

Switches Cisco Catalyst 1900, 2900, 3500, Arista 7510, HP 2920-48G Switch

Routers/Firewalls Cisco ASA 5510, 5505 Cisco PIX firewalls (506, 515E, 5510), NSX, Palo Alto

Network Hardware Hewlett Packard DL, P and C class blades (including Virtual switching)

Database SQL 2000, 2008, 2012. 2014

Operating Systems Windows XP, Vista, Windows Server 2000, 2003,2008R2, 2012R2, Veritas NetBackup, Linux, VMware vSphere 5.5, NSX

Network Management Tools Cisco Works, HP OpenView, Solarwinds, Racktables

Sniffers WireShark, Ethereal, Backtrack tools

Education

Technical Certifications Microsoft Certified Systems Engineer Certified

Cisco Certified Network Associate Certified

Blackberry Server, Client Certified

SonicWALL, Client Certified

VMware VCP Certified

VMware VCP – Network Virtualization VMware VTSP Certified

Honors

Certificate of Merit In recognition of outstanding contribution to customer relationship.

Pride awards Multi-year winner for outstanding implementation

Performance Recognition Received "EXCEED" performance recognition for 3 consecutive years.