Our main pr inciple is to look forward to create future.

Genera l D i rec to r o f Co ra l Trave lCoskun YURT

GROUP OF COMPANIES

www.coral.ru

GROUP OF COMPANIES

A Reliable and Quality Brand

The company is staffed by young professionals with higher educations

Affordable holidays at worldwide standards

Leadership Focus

Multifaceted Approach to Quality

Numerous prestigious awards

Further popularization of the brand

Sense of Civil Duty

Complete honesty and transparency

Flexible policy and creative approach

CORAL 1995 . , .CORAL TRAVEL OTI (OTI HOLDING). 2000 . , . CORAL TRAVEL . 2000 . : . , , , CORAL TRAVEL , . 2001 . CORAL TRAVEL , ISO 9001:2000 BVQI. , , , . , 100%- .2004 . .2005 . .

www.coral.ru

Company History

GROUP OF COMPANIES

CORAL brand has been known in Russia since early 1995. With a wealth of experience in the field of outbound tourism and a long operating history, the company is rightly considered to be one of Russias top tour operators. Not only it is considered to be a top tour operator, it is also well-known as a provider of top-quality services on the Russian tourism market.CORAL TRAVEL is a member of the international Group of Companies OTI (OTI HOLDING). As a tour operator, the company serves its clients trough ODEON TOURS, also a member of the OTI HOLDING, which holds an International Certificate of Quality ISO 9001:2000 issued by the International Certification Bureau BVQI.Until 2000, the companys growth ran paralleled to that of the Russian outbound tourist industry. It was at this time that CORAL TRAVEL truly developed in terms of quality control and human resources.After 2000, the company found itself operating on a new level with a new development oriented strategy. Correctly anticipating general tendencies on the Russian outbound tourism market and fluctuations in demand, CORAL TRAVEL frequently shows gains results higher than the market average.Early 2001 CORAL TRAVEL starts the realization of those products conferred by International Certificate of Quality. Since then, CORAL TRAVEL has become a top player on the Russian outbound tourism market, is acknowledged as an authority among tour operators and, is well-known as an operator capable of satisfying the demands of even the fussiest of clients. CORAL TRAVEL clients are from the upper-middle and upper echelons of society, and the company strives for the 100% satisfaction of all client demands.2004 now offers tour packages to Egypt.2005 by virtue of its sales volume, the company is ranked one of Russias top five tour operators.

A Reliable and Quality Brand

www.coral.ru

2006 . .2006 . ROMIR MONITORING, CORAL . 2006 . .2007 . 15 . 2007 . .2007 . , , .2008. CORAL TRAVEL 50 . 2008 . .2008 . .CORAL TRAVEL , , , , . , incentive-, congress-, VIP-, . , CORAL TRAVEL . CORAL TRAVEL, .

Company History

2006 regional charter programs are launched in Russian cities.2006 an independent review by ROMIR MONITORING ranks CORAL TRAVEL as the number one most recognizable brand among tour operators on the Russian tourism market.Winter 2006 now offers tour packages to the United Arab Emirates.2007 charter programs are launched in 15 Russian cities.Summer 2007 now offers tour packages to Tunisia.2007 the number of tourists annually dispatched to various destinations by the group of companies exceeds half a million.2008 company CORAL TRAVEL UKRAINE was founded. The staff of new company is more than 50 persons.2008 7 regional representative offices in the most important cities of Russian Federation were opened.2008 now offers tour packages to Thailand.CORAL TRAVEL specialists hand-select the best resorts and hotels in Turkey, Egypt, the United Arab Emirates, Tunisia and Thailand. The company plans to open tour packages to even more destinations in the nearest future. COARL TRAVEL organizes group and private tours using its own charter programs and regular flights as well as, actively engaging in the development of incentive-, congress-, VIP-, sport and other forms of tourism.Independent experts hail CORAL TRAVEL as the trendsetter in the field of tourism. This classification places a great deal of emphasis on the companys activities and, CORAL TRAVEL is known on the Russian market as a reliable, quality brand.

GROUP OF COMPANIES

A Reliable and Quality Brand

Branch Structure

Branch Structure

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www.coral.ru

GROUP OF COMPANIES

CORAL TRAVEL has three technology intensive offices in Moscow and, its combined 16 departments employ more than 330 persons. The companys employee base is continually expanding and each of the companys department is headed by experienced professionals who manage the graduates from Russias tourist institutes. Department heads come under the control of the General Director and Deputy General Directors. The Companys quality control system is set up in such a way that all management personnel attend regular meetings and, participate in the development of company strategy.Average staff age is 2628 years of age and over 85% of CORAL TRAVEL staff has a higher education.CORAL TRAVELs development objectives include not only its short-term goals but, long-term objectives. The company has and uses its own training system for new employees after which, new staff members are considered specialists with a thorough knowledge of the particulars of the tourist industry.CORAL TRAVEL complies with Russian federal laws on work and labour safety, and guarantees that all staff members receive stable salaries and full social benefits. The company also has an incentive program by which it annually rewards its top employees. Employee health is of great importance to the company and CORAL TRAVEL offices are designed with work safety and civil norms in mind.

The company is staffed by young professionals with higher educations

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www.coral.ru

Company Mission

GROUP OF COMPANIES

It is CORAL TRAVELs mission to make a maximum contribution to the creation of a civilised tour-ism market on which the client-agent-operator relationship is built on mutual trust and respect. The companys long-run objective is to make quality recreation accessible or affordable to all members of Russian society.CORAL TRAVELs main objective is the further improvement of the companys efficiency levels and, the strengthening of its competitive power. In order to achieve these aims, the company needs to develop in four areas: Management of the markets expectations by the strengthening of brand loyalty and,

the holding of events designed to create a more recognizable brand; Improvement of company operations by means of increasing sales, and differentiating

products as well as, the constant monitoring of market conditions and the subsequent and expedient adjustment of objectives;

Improvement of the quality of company management including, more effective planning and, improvements to the accuracy of operating forecasts.

operate using only the highest standards and, the implementation of innovative tourism technologies without which, growth is impossible.

CORAL TRAVEL plans to strengthen its market presence, increase business by further improving quality, develop new tour packages and, expand its list of services.

Affordable holidays at worldwide standards

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www.coral.ru

Growth

GROUP OF COMPANIES

Company specialists closely watch the market in order to predict future demand trends. Company activities are later planned on the basis of the information gathered. Furthermore, on the basis of the analyses of the world tourism market and international political relations, the company is constantly updating and adjusting its long-run objectives as well as, its plans for the next 3, 5, and 10 years.Companies of OTI HOLDING will send in 2008 more than 700 000 tourists.Charter flights are fulfilled from Moscow and more than 20 cities of Russian Federation. As it concerns CORAL TRAVEL UKRAINE, during the first year the new company plans to send more than 70 000 tourists, charter flights are fulfilled from 5 cities of Ukraine.Within the next two years, the company hopes to launch charter programs from nearly all of Russias cities and, plans to offer its clients more than 10 different travel packages: mainstream packages, tours to exotic destinations, ski tours and others. Ultimately, the company envisions itself servicing in excess of 1 million tourists annually. CORAL TRAVEL is determined to strengthen it position as the leading Russian tour operator and, to increase its market presence by further improving on product quality. CORAL also plans to implement innovative technologies essential to the survival of any modern business operating in the tourism field. It can come as no surprise that CORAL TRAVEL has become a model for other Russian tour companies who strive to adopt the CORAL experience. This role as a model company is part of CORAL TRAVELs motivation for further development.

Leadership Focus

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www.coral.ru

Product Quality

GROUP OF COMPANIES

CORAL TRAVEL has adopted a team approach to quality, meaning that product quality begins with the product itself and comes full circle, ending with all CORAL TRAVEL employees. It is this unwavering and extremely high quality that has become CORAL TRAVELs calling card.The company performs complete quality control checks of all product components at each stage of their organization, promotion and realization.Counted among CORAL TRAVELs long-standing partners are more than 6 th. tour agencies throughout Russia, more than 15 airlines and more than 1000 hotels. CORAL has built all of its partnership relations on the principles of honesty and transparency, without which it would be impossible to succeed.Any agent acquiring and using a CORAL TRAVEL product can rest assured in the fact that his clients are receiving top quality products which have been carefully selected and controlled by CORAL TRAVEL experts. It is this guarantee which makes CORAL TRAVELs products the most reliable in the eyes of its clients and partners.

Multifaceted Approach to Quality

CORAL TRAVEL . .2003 . 2003 , - , .20032004 . III , .2004 . , . .2005 . CORAL TRAVEL . , .2006 . . . CORAL TRAVEL ODEON TOURS, 2001 . ISO 9001:2000 BVQI.

www.coral.ru

Accomplishments

GROUP OF COMPANIES

Since its establishment, CORAL TRAVEL has received numerous prestigious certificates, Russian awards and, international prizes.2003 the company wins the nomination for Best Tour Operator 2003 in the international Best of the Best organized by the Moscow Business Association under the Auspices of the Mayor and City Government, supported by the Chamber of Commerce and Industry, the Russian College of Heraldry and, the information centre Best of the Best.2003-2004 the company receives two prestigious awards in the contest Best of the Best: honours for Professional Honour, Merit and Honourable Business Standing and the medal Russian Professional.2004 the company wins an award for Diversification and Reliability of Tour Operator Activities and, the prize Five Stars, conferred by Moscow City Administration.2005 CORAL TRAVEL wins the Yuri Senkevich National Tourism Award established by the Federal Tourism Agency.2006 credentials from the Russian Federation Consumer Protection Fund and the Moscow Consumer Protection Fund awarded by the Mayor of Moscow for Active Participation in the Creation of a Civilised Consumer Market in Russia.CORAL TRAVEL tourists have been served through ODEON TOURS which was given in 2001 the International Certificate of Quality ISO 9001:2000 issued by the International Certification Bureau BVQI.

Numerous prestigious awards

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www.coral.ru

Promotion

GROUP OF COMPANIES

CORAL TRAVELs advertising policy is based on an integrated approach aimed at the promotion of its products. In its seasonal advertising campaigns, the company uses a variety of advertis-ing mediums. Cyclical visual advertisements designed to popularize the CORAL TRAVEL brand and boost its recognition and consumer loyalty are aired on leading Russian television channels. Concurrent with this, the company places advertisements in the print media and on popular radio stations. The company also makes use of banner and billboard advertisements. Furthermore, the company places its name on flash-banners and tickers on popular search engines and professional tourism websites. The company also arranges advertising modules and publications in professional media sources.Joint large-scale advertising and PR events under the CORAL TRAVEL name are regularly held with Russian and foreign brands from other business sectors. Furthermore, CORAL TRAVELs is frequently invited as an expert by media sources, whether the professional or general. CORAL TRAVEL specialists are often asked to comment on or, analyse various situations for print media sources and television and radio broadcasts.

Further popularization of the brand

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www.coral.ru

Social Responsibility

GROUP OF COMPANIES

The company strives to act in a way which will raise the prestige of the Russian tourism sector, established on fair competition and civilized relations with other members of the market. CORAL TRAVEL management understands that the creation of a civilised tourism market is only possible given the economic development of the nation. For this reason, the company actively participates in the economic and social life of the country. The companys management invests in the realiza-tion of federal programs designed to develop the tourism field.The company is fully aware of its own civil responsibilities and regularly makes charity contri-butions aimed at supporting the countrys poor and needy. CORAL TRAVEL directly supports orphanages and, is closely linked to various charitable foundations devoted to aiding orphans and veterans.

Sense of Civil Duty

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www.coral.ru

Values and Principles

GROUP OF COMPANIES

Complete transparency and 100% compliance with the laws of the country in which the company is operating. CORAL TRAVEL is of the opinion that laws are created by a nations people and that compliance with them is essential. Company employees are not only essential to the business process, but to the CORAL TRAVEL team. Partnership relations are built on long-lasting mutual benefits which is why company partners are also its closest friends. Market competition is a natural incentive for development. CORAL TRAVEL respects the opinions of its partners and competitors, is open to criticism and, is always ready for new relations. The company sees participation in charity efforts and in the social life of the country as vital. The company aspires to satisfy the travel and recreational needs of all tourists travelling under its name. CORAL TRAVEL does its utmost to stimulate the further growth of the consumer tourism market while understanding that successful development is possible only upon the progressive growth of all tourist sectors.

Complete honesty and transparency

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www.coral.ru

Successful CombinationsSuccessful Combinations

GROUP OF COMPANIES

CORAL TRAVELs success is largely due to its flexible company policy, technological adaptability and, it willingness to test out and adopt new and progressive methods.The companys corporate ethics are based on a combination of a professional team approach to operational commitments and the creative initiative of individual staff members. Furthermore, CORAL TRAVEL operates on a principle of honesty and, the company has a strong sense of responsibility towards its employees and clients.CORAL TRAVEL is constantly looking to bring in new and talented individuals wishing to join its team of professionals and, to enhance the companys achievements. At the heart of CORAL TRAVELs success are high levels of professionalism and a creative business approach which allows the company to perfect its services and reach new tiers of success.With respect to clients, CORAL TRAVEL strives for the maximum gratification of customer desires regardless of client category. CORAL TRAVELs long-run objective is 100% customer satisfaction regardless of the number of clients CORAL is serving at a given time. CORAL TRAVEL guarantees commendable and affordable holidays which improve the quality of living of the average Russian citizen.

Flexible policy and creative approach

References

CORAL TRAVEL (, ) - , 1995 ., . .

www.coral.ru

ODEON TOURS ( , ) , 1992 ., 17 , , , , , , , .

www.odeontours.com

HOLIDAYM SERVICE ( ) , 1999 . - , .

www.holiday-m.com

WEZYR HOLIDAYS ( ) , 1999 . - . - .

www.wezyrholidays.pl

CORAL TRAVEL (Russia, Ukraine) the leading outgoing tour operator. Works since 1995. The leader in all destina-tions it works with. The detailed information is in present booklet.

www.coral.ru

ODEON TOURS (Turkey, Egypt) a leading Turkish outgoing and ingoing tour operator since 1992. Cjvpany cooperates with representatives from the tourist industry in 17 countries including, Russia, the CIS countries, Poland, Italy, Albania, Iran, Germany and others.

www.odeontours.com

HOLIDAY M SERVICE (Turkey) a Turkish ingoing travel tour operator since 1999. The company provides superior services for tourists arriving to Turkey from Russia, Poland and other countries.

www.holiday-m.com

WEZYR HOLIDAYS (Poland) a leading Polish outgoing tour operator since 1999. The company specializes in the dispatch of Polish tourists and tourists of the neighbouring states, to Turkey and various other destinations. The com-pany is rapidly developing and is experiencing growth due to its good team work and the quality of its products.

www.wezyrholidays.pl

CORAL TRAVEL OTI (OTI HOLDING) , - , , -- . , , -, - . OTI , , , . OTI . OTI - , - . OTI :

CORAL TRAVEL is a member of the international Group of Companies OTI (OTI HOLDING), a structure composed of outbound and domestic travel tour operators, tour agency networks, hotel chain and, top protection-consulting firms. The slogan Network of Quality unites the various companies, each of which places great emphasis on the quality of its products.OTI companies can be found in Turkey, Russia, Poland, Egypt and Ukraine. The Groups cumulative staff totals more than two and a half thousand. All OTI members are developing quickly thanks to their use of state-of-the-art technologies, a professionalism and, a policy of quality control at all stages of the business process.

Members of the Group of Companies OTI include:

GROUP OF COMPANIES

Network of Quality

www.otigroup.net

BLUE SKY ( ) , 2001 . - . 70 .

www.bluesky.ru

OTIUM HOTELS INTERNATIONAL ( ) , 2005 . OTIUM ART ( ), OTIUM ZEYNEP ( ) OTIUM CLUB SIDE (). .

www.otiumhotels.com

SUNMAR TOUR ( ) - , 2005 ., last-minutes . , - .

www.sunmar.ru

OGD SECURITY & CONSULTANCY ( ) -- , 2005 . - - .

http://www.ogdsecurity.com

A-CLASS ( , ) 2002 ., 2007 . OTI HOLDING. A CLASS deluxe, . - .

www.aclass-travel.ru

BLUE SKY (Russia) a developing network of tour agen-cies in operation since 2001, offering quality tour packages around the world. The company has more than 70 of its own and franchised offices in Moscow and the Russian regions.

www.bluesky.ru

OTIUM HOTELS INTERNATIONAL (Turkey) a hotel chain operating since 2005. Member hotels include OTIUM ART (Kemer), OTIUM ZEYNEP (Belek) and OTIUM CLUB SIDE (Side). Hotel management operates on international stand-ards.

www.otiumhotels.com

SUNMAR TOUR (Russia) a Russian outbound travel tour operator since 2005. The company specializes in economy class tour packages and last-minute tours to Turkey and Egypt. This young, rapidly developing company has already established numerous partnerships thanks to its reliability and the quality of its products.

www.sunmar.ru

OGD SECURITY & CONSULTANCY (Turkey) a protection-consulting firm operating since 2005 and offering quality custodial and security services within Turkey in compliance with the highest possible international standards.

http://www.ogdsecurity.com

A-CLASS (Russia, Turkey) a tour operator since 2002. Since 2007 the company is part of the OTI Group. A-CLASS specializes in category deluxe holidays and, collaborates with the most prestigious hotel networks. The company is quickly developing and before long, will be offering deluxe tours worldwide.

www.aclass-travel.ru