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SUBRATA DAS : +91-9748280389, +3473-243577 : [email protected], [email protected] : 28/1, Sahid Mangal Pande Sarani, P.O.-Barrackpore, Kolkata-700120 Middle-to-senior level assignments RedHat Linux Administration/ System Administration / Technical Support PROFILE SNAPSHOT A competent professional with 9 years of experience in Linux Administration, System Administration and Technical Support Presently associated in MSR IT Solution Pvt. Ltd., Kolkata as Tech Lead-Technical Service Desk Comprehensive understanding of networking concepts pertaining to LAN & WAN, information security, IT communication and maintenance in multi-platform environments Expertise in maintaining Linux Server, Routers, Switches and Database for smooth daily operations Proficient in providing technical support w.r.t. resolving the issues of clients mainly in hardware, networking, application & servers A team player with exceptional analytical & problem solving skills AREAS OF EXPERTISE Configuring and troubleshooting problems related to Linux based servers (Samba, Apache, FTP etc), Routers / Switches Taking care of the LAN & cabling issues and router configuration & firewall securities Performing analysis of network security needs and contributing to design, integration & installation of hardware/software Mapping client’s requirements and architecting customized solutions to suit their requirements Delivering high-end technical support on systems and assuring maximum end-user satisfaction levels through solution of their problems Assisting in the design and implementation of the network troubleshooting server network problems & conflicts Rendering technical support / training to clients for resolving critical technical issues Identifying performances bottlenecks and take adequate measures to rectify faults EMPLOYMENT DETAILS Since Nov’12 MSR IT Solution Pvt. Ltd. , Kolkata as Tech Lead-Technical Service Desk Key Result Areas: Responsible for functioning in Global (UK, Europe & USA) Support Team (Client Quadriga) Accountable for providing: o Remote Linux Server support (Postgre SQL, Jboss, DHCP, FTP, Apache, Nagios, etc.) o Network support, entailing installation, maintenance & troubleshooting

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SUBRATA DAS: +91-9748280389, +3473-243577: [email protected], [email protected]: 28/1, Sahid Mangal Pande Sarani, P.O.-Barrackpore, Kolkata-700120

Middle-to-senior level assignmentsRedHat Linux Administration/ System Administration / Technical Support

PROFILE SNAPSHOT

A competent professional with 9 years of experience in Linux Administration, System Administration and Technical Support

Presently associated in MSR IT Solution Pvt. Ltd., Kolkata as Tech Lead-Technical Service Desk

Comprehensive understanding of networking concepts pertaining to LAN & WAN, information security, IT communication and maintenance in multi-platform environments

Expertise in maintaining Linux Server, Routers, Switches and Database for smooth daily operations

Proficient in providing technical support w.r.t. resolving the issues of clients mainly in hardware, networking, application & servers

A team player with exceptional analytical & problem solving skills

AREAS OF EXPERTISE

Configuring and troubleshooting problems related to Linux based servers (Samba, Apache, FTP etc), Routers / Switches

Taking care of the LAN & cabling issues and router configuration & firewall securities Performing analysis of network security needs and contributing to design, integration &

installation of hardware/software Mapping client’s requirements and architecting customized solutions to suit their requirements Delivering high-end technical support on systems and assuring maximum end-user satisfaction

levels through solution of their problems Assisting in the design and implementation of the network troubleshooting server network problems

& conflicts Rendering technical support / training to clients for resolving critical technical issues Identifying performances bottlenecks and take adequate measures to rectify faults

EMPLOYMENT DETAILS

Since Nov’12 MSR IT Solution Pvt. Ltd. , Kolkata as Tech Lead-Technical Service Desk

Key Result Areas: Responsible for functioning in Global (UK, Europe & USA) Support Team (Client Quadriga) Accountable for providing:

o Remote Linux Server support (Postgre SQL, Jboss, DHCP, FTP, Apache, Nagios, etc.)o Network support, entailing installation, maintenance & troubleshooting

Jul’09-Nov’12 Srei Sahaj E-Village Ltd., Kolkata as Executive-IT

Key Result Areas: Provided Linux based server administration (Samba, FTP, Apache & DHCP) Handled the installation and maintenance of all hardware devices & software (OS related & other user

based software) Managed IT helpdesk operations and related inventory Looked after the internal (LAN) network connectivity

Apr’08-Mar’09 Epitom Networks Ltd., Kolkata as Executive-Technical Support

Key Result Areas: Served in various projects as System & Network Integrator and focused in LAN, MAN, WAN, wireless

& security and software servers (Linux & Windows) solution domains

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Aug’07-Apr’08 3I Infotech Pvt. Ltd., Kolkata as Sr. Engineer Services Delivery

Key Result Areas:● Working in Global DMS (Document Management System) & BPMS (Business Process Management

System) Projects. Working Knowledge in SQL SERVER 2000, ORACLE 10g, Web services, Implementing DMS & BPMS in Windows 2000 & 2003 & environment.

May’06-Aug’07 Dalmia Securities Pvt. Ltd., Kolkata as Sr. System & Network Engineer

Key Result Areas: Carried out the installation and hardware troubleshooting Entrusted with the responsibility of maintaining the:

o Windows 2000 & 2003 Servers, Active Directory and configured Cisco Routers & Surveillanceo Cisco & 3COM Switcheso SQL Server 2000 & taking Database Backupo VSAT & Lease Line and provided desktop support

Sep’ 05- May’06 Hughes Escorts Communication Ltd., Kolkata as Field Engineer

Key Result Areas: Carried out the installation of VSAT, maintenance & field survey

ACADEMIC DETAILS

B.E. (AMIE) in Electronics & Communication Engineering from Institution of Engineers, Kolkata, India in 2005

12th from Eastern Railway Boys H.S.M.P. School, Asansol, West Bengal Council of Higher Secondary Education in 1995

10th from Eastern Railway Boys H.S. M.P. School, Asansol, West Bengal Board of Secondary Education in 1993

PROFESSIONAL ENHANCEMENTS

Certificate Course in PC Support & Networking from IIHT, Kolkata Red Hat Certified Engineer:

o Red Hat Enterprise Linux 5 o RH 033 Red Hat Linux Essentialso RH 133 Red Hat Linux System Administrationo RH 253 Red Hat Linux Networking & Security Administration

MCSA2000 (Microsoft Certified System Administrator), entailing 4 Core Papers:o Implementing & Administering Windows 2000 Professional (70-210)o Implementing & Administering Windows 2000 Server (70-215)o Implementing Windows 2000 Network Infrastructure (70-216)o Implementing & Administering 2000 Directory Services (70-217)

CCNA (Cisco Certified Network Associate)[Done Global Certification with 93.6 % Marks]: o Introduction to Internetworking, Interconnecting Cisco Network Device, LAN Technologies, WANo Routing Basics, Virtual LAN, Managing Traffic

N+(Certificate Course in Networking): o Network Cables & Devices, Network Protocolso Network Operating Systems (WIN NT SERVER, WIN 2000 SERVER)o Network Design, Implementation and Maintenance

Oracle-9i (Introduction to Oracle 9i-SQL)

IT SKILLS

Desktop OS: Windows 7, XP, Vista, 2000 Professional, 98 and 95Network OS: WIN 2000/2003 Server, Redhat Linux 5 (Samba, DHCP, Proxy, FTP Server, etc) &

Centos 6.2Server Tools: Active Directory, DHCP Server, DNS Server, Antivirus Server, etc. Network: LAN, WAN, CISCO FIREWALL (5505, 5510), CISCO Router (1700, 1800, 3660) and

Switches (2600, 2960, 3550, 4503 & 7200 Series) 3COM Switch and Wi-Fi Network (D-LINK Access Point, DWL 2100, DWL 3200 & DWL 1353)

Database: Oracle 10g & 9i and PostgreSQL, Mysql

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PERSONAL DETAILS

Date of Birth: 30th May, 1976Permanent Address: Uttar Ghoshpara, Near KBS Club, P.O. Chakdaha, District - Nadia-741222, West

Bengal

Please refer to Annexure for Project details

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ANNEXURE

MAJOR PROJECTS

With 3I Infotech Pvt Ltd., Chennai, India

Project Title: ORION-DMS Integration ProjectDuration: 45 DaysDescription: The ORION (Ve-10.4.0.005) Document Management System (ORION DMS) is a

web-based document management system that enables management of all paper documents to store them electronically and retrieve them based on user requirements. ORACLE 10g is the Database used for ORION DMS and the same was implemented on Windows 2003 Server Environment.

Project Title: PREMIA-DMS Integration ProjectPeriod: 75 DaysDescription: The PREMIA (Ver.-9.0) Document Management System (PREMIA DMS) is a web-

based document management system that enables management of all paper documents to store them electronically and retrieve them based on user requirements. Oracle 10g is the Database used for PREMIA DMS and the same was implemented on Windows 2003 Server Environment.

With MSR IT Solution Pvt. Ltd., Manchester & London, UKProject Title: Field visit & Knowledge shareDuration: 21 DaysDescription To work with Quadriga Tech support Team to gain knowledge about the

product & features. Visited some of the client site with Field Engineers to see how the Hardware for the product is installed in client place to gain onsite experience.

Roles: Carried out the installation and configuration of FTP, Samba & DHCP Server on Redhat Linux 5 Done the configuration of Apache Web Server for testing environment