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8/13/2019 ShanYan_Resume_ITtech.docx
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SHAN YAN4160 Teakwood Dr. Mississauga, ON L5C 3L8(416) [email protected]
CAREER OBJECTIVE
Position as IT Technician / Network Administrator to utilize my technical skills, experience andqualifications in Hardware, Software and Network Technologies
HIGHLIGHTS OF QUALIFICATIONS
More than 8 years successful experience with hardware and software installation,configuration, upgrade, troubleshooting, support and maintenance
Graduated with a Diploma in Computer Systems and Network Technology Developed problem solving and decision making abilities Able to work in a high pressure environment and handle multiple priorities under deadlines Quick learner with ability to translate complex ideas and processes into technical facts Adaptable and flexible, solid work ethic concerning meeting deadlines and reliability Strong communication, interpersonal and organizational skills Highly motivated and driven for long-term success
TECHNICAL SKILLS/QUALIFICATIONS
In-depth knowledge of various Desktop/Network Operating Systems: Microsoft WindowsSeries, Windows 2008 Server, Fedora Linux, UNIX
Working experience with hardware and peripheral devices setup, configure, maintain,repair and troubleshooting
Strong knowledge of LAN/WAN, TCP/IP, Cisco Switches and Routers, subnet, VLAN, RIP,OSPF and ACL configuration
Knowledge of configuration and administration Active Directory, DNS Server, VPN Server,DHCP Server, IIS
Knowledge of Databases: MS SQL Server 2005/2008, Assess 2010 Experience with C/C++, SharePoint and Java SE6 programming
RELATED WORK EXPERIENCE
Configuration Centre Technician Sept. 2010 Apr. 2013 AppleExpress Courier Ltd, Mississauga, ONIBM Configuration Centre for Loblaw Companies Limited
Setup and configure IBM SurePOS lane, Workstation, Lexmark Network Printer Configure and stage LCL Corporate project, STAS TimeClock, Pharmacy Project
8/13/2019 ShanYan_Resume_ITtech.docx
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Setup and configure Canadian Tire Network Printer (Lexmark T654, X654, X264 etc) Setup and configure Boston Pizza Project, Any Place Kiosk, Cisco SF300 Series Switches Remote access IBM IPI machine maintenance Setup and configure Loblaw Gas Bar Lane, Pharmacy Lane, Photo Studio Lane etc Install and configure VMware and IBM Storage
Network Technician 2007 20083G Tech Inc. Toronto, ON
Installed and configured the hardware, including the peripheral devices Installed and patched OS, including Windows series, UNIX and Linux Planned and built network, subnet, cabled, setup and configured switches and routers Servers configuration and administration, Web Server, FTP Server, VPN Server and Database
Server SQL2005 Performance watching and troubleshooting Routine backup and restoration
Network Technician 1998 2006Fuzhou Heike Communication Technology Co. Ltd. Fuzhou, China
Planned and implemented network projects Selected appropriate computer system and network devices Installed, configured and updated network operating systems Participated in a study project: The Research and Realization of Remote Control Robot
System Based on TCP/IP Built a wireless LAN environment and configured access point to remote control the robot Programmed for motion control interface DMC100 with C++ and Java to drive the robot Trained system operators and end users, including operating program and progress skills
EDUCATION/TRAINING
Computer System Networking Technician Diploma 2008 - 2009 Centennial College, Toronto, OntarioSchool of Engineering Technology and Applied ScienceUNIX Admin 2008 Victoria International College, Toronto, OntarioBachelor of Science: Electrical Automation 1985 -1989 South China University of Technology, Guangzhou
CERTIFICATIONS
MCT: Microsoft SQL Server Database
REFERENCES
AVAILABLE UPON REQUEST