Upload
others
View
0
Download
0
Embed Size (px)
Citation preview
Talent Management at HP
Sung Hae KimHR VP, Personal Systems Group, APJ
2007 Partner ConferenceBeijing, China
2 2007 Partner Conference - HR Module
Topics
• HP’s people promise
• Talent management at HP
Our brand and people
4 2007 Partner Conference - HR Module2007年7月11日HP Restricted 4
Brand is the essence of our company.It is our reputation in the marketplace and the community.Brand is a promise we make to our customers.It is everything we say and do that makes us stand out.It is one of our most valuable assets.
5 2007 Partner Conference - HR Module5 2007年7月11日
Our character:
We can help you do that.
InspiredGenuineTrusted
Our brand promise
6 2007 Partner Conference - HR Module
Centered around our brand
brand promise: we can help you do that
people practices
products
customerexperience
sales & marketing
7 2007 Partner Conference - HR Module
Our people promise
Employee value propositionHP helps great people grow. We develop strong leaders who trust and respect our people, give them opportunities to stretch and achieve, and reward those who focus on the customer, drive innovation and help HP win.
Grow and win with HP.
8 2007 Partner Conference - HR Module
Centered around our people promise
people promise: grow and win
with hp
talent management
recruiting & staffing
totalrewards
learning&
dev.
9 2007 Partner Conference - HR Module9 2007年7月11日2007年7月11日 9
We have the same two tools every other company uses to affect people’s perception of our brand and our people promise: What we say and what we do. To increase our brand’s strength, both need to be aligned.
Employee value proposition
11 2007 Partner Conference - HR Module
Employee value proposition
Work Environment
Compensation
Line of Equal Value
SuperiorValue
InferiorValue
$ $$$$$
12 2007 Partner Conference - HR Module
What HP offersGreat people Diversity
of talentTrusted reputation
Meaningful work
Career development
Operational excellence and global leader
Recognition Competitive & differentiated total rewards
Talent management
Positive work environment
Strong HP brand
Collaborative teamwork
Performance management
Global citizenship
Passion for customers
Open, honest managers
HP’s People PromiseGrow and win with HP
13 2007 Partner Conference - HR Module
FY07 focus areas
Grow andwin with HP
Career development− Launch and implement career development frameworks to help all
HP employees build a plan for meeting their career objectives
Talent management− Create a deeper, more disciplined approach to talent
management to increase number of placements of qualified, internal candidates
Leadership learning solutions− “Leaders teaching leaders” to instill a set of disciplined
management practices to foster execution and results− Grow a diverse talent pool ready for leadership in more senior
positions
Total rewards− Differentiated and competitive rewards tied to performance
Talent managementat HP
15 2007 Partner Conference - HR Module
Talent management
Objective:
To create a Talent Advantage for HP by ensuring we have:
−better leadership talent−a stronger pipeline of replacements−more compelling development opportunities than our
competitors
16 2007 Partner Conference - HR Module
Talent assessment grid
Has leadership Has leadership potential;potential;
mixed mixed performance or performance or less experienceless experience
Less leadership Less leadership potential; lower potential; lower performance or performance or less experienceless experience
Has leadership Has leadership potential and potential and
strong strong performanceperformance
Less leadership Less leadership potential; strong potential; strong performance and performance and
experienceexperience
Leadership Capability
Too new to rate
HighPe
rform
ance
(Res
ults/
Busi
ness
exp
erie
nce)
Low High
17 2007 Partner Conference - HR Module
HP Leadership Standards• Results and Performance Driven
− Deliver exceptional results− Manage execution
• Customer-Centric− Focus on customers
• Business Acumen and Thought Leadership− Make seasoned decisions− Shape strategy
• Team Leadership & Personal Effectiveness− Lead the team− Operate with integrity− Develop talent
18 2007 Partner Conference - HR Module
Talent assessment grid
DevelopDevelopManageManage
PromotePromoteRetainRetain
Leadership Capability
Too new to rate
Low High
HighPe
rform
ance
(Res
ults/
Busi
ness
exp
erie
nce)
19 2007 Partner Conference - HR Module
Talent assessment grid
Mark SuzukiMark SuzukiMichelle DellMichelle Dell
Sara LeeSara LeeH.S. KimH.S. Kim
Bob YangBob Yang
Leadership Capability
Too new to rate:Tony Watts
Low High
HighPe
rform
ance
(Res
ults/
Busi
ness
exp
erie
nce)
20 2007 Partner Conference - HR Module
Organization Chart/Succession PlanOrg Leader/Key Position:
1.
2.
1.
2.
1.
2.
1.
2.
1.
2. 1.
2. 1.
2.
1.
2.
Color code boxes based on Talent Assessment Grid and identify ‘critical’ roles and any diverse talent
Retain Promote Manage Develop
C = Critical Role
(D) = Diverse
Too New
(current direct reports of leader)
(potential successors)
(potential successors)
21 2007 Partner Conference - HR Module
Organization Chart/Succession PlanOrg Leader/Key Position:
Tom Goh 1. Sara Lee
2. HS Kim
Bob Yang
Sales Mgr
Sara Lee
Sales Mgr
HS Kim
Marketing Mgr
Mark Suzuki
Product Mgr
Tony Watts
Finance Mgr
1.Amy Woo
2. Bill Ang
1. Anthony Smith
2. Kara Koo
1. Kara Koo
2.
1.
2. 1. Amy Woo
2. Bill Ang
Color code boxes based on Talent Assessment Grid and identify ‘critical’ roles and any diverse talent
Retain Promote Manage Develop
C = Critical Role
(D) = Diverse
Too New
Michelle Dell
Cust Svc Mgr
1.Bill Ang
2. John Wang
22 2007 Partner Conference - HR Module
LowerHigher Development Impact
10%
Formal “training”
Books
Conferences/seminars
E-learning/BlendedLearning
Professional journals
Education70%
Development in role “on the job”
Special projects/taskforces
Job rotation
Start-up/Shut-down assignments
Cross-functional teamwork
ExperienceRole models
Coaching
Ongoing feedback/360
Mentoring
Career Planning
Relationship20%
Developing talent @ HP
Breakout questions
24 2007 Partner Conference - HR Module
In groups of 10…
• Appoint a scribe and a presenter• Take 10 minutes to discuss these questions:
1. What innovative hiring methods has worked well for you and your company?
2. What is your company’s value proposition? Why do people join, stay, or leave?
3. How can HP help you in attracting, hiring, developing and retaining your people?
• Each group takes 2 mins to present.