40
뉴스 프로그램 선택요인의 상대적 중요도 및 우선순위 분석 7 미디어 경제와 문화 2013년 제114, 746 www.jomec.com 뉴스 프로그램 선택요인의 상대적 중요도 및 우선순위 분석 계층분석과정을 중심으로 1)2)3) 최명일* 남서울대학교 광고홍보학과 교수 김신애** 한양대학교 신문방송학과 석사과정 최믿음*** 한양대학교 기초·융합교육원 강사 채널이 점차 다양해지면서 시청자들의 뉴스 선택의 폭이 넓어지고 뉴스 프로그램들 간의 경쟁은 심화되었다. 이러한 상황에서 과연 시청자들은 어떠한 기준을 중심으로 TV 뉴스 프로그램을 선택하는지에 대해 살펴볼 필요가 있다. 이 연구는 계층분석과정 (AHP: Analytic Hierarchy Process, 이하 AHP)을 이용하여 뉴스의 특성, 진행자 특 , 채널 브랜드 특성 등 뉴스 프로그램 선택요인들의 상대적 중요도 및 우선순위를 살펴보았다. 분석 결과, 1차 선택 기준에서 시청자들이 뉴스 프로그램을 선택할 때 고려하는 중요 요인은 뉴스의 특성(39.2%)진행자의 특성(33.0%)채널 브랜드(27.8%) 순으로 * [email protected], 1저자 ** [email protected], 2저자 *** [email protected], 교신저자

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  • 7

    2013 11 4, 746www.jomec.com

    1)2)3)

    *

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    .

    TV .

    (AHP: Analytic Hierarchy Process, AHP) ,

    ,

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    (39.2%) (33.0%) (27.8%)

    * [email protected], 1

    ** [email protected], 2

    *** [email protected],

  • 8 11 4

    . 2 ,

    (44.0%) (32.3%) (23.7%)

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    YTN, Y( TV)

    , 2011 A, TV

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    2012. 10. 04).

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    (, 2012. 10. 27).

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    (, 2012. 11. 23; , 2012. 11. 21). SBS

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    02. 27). SBS

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    Hierarchy Process, AHP)

  • 10 11 4

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    ). AHP

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  • 13

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    . (2005) PSI, QI, ASI KBS1,

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    , 2009).

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    Hutchinson, 1982). ()

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  • 15

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  • 16 11 4

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    (, 2009).

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    (, 2005). TV

  • 17

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    , 2005; Adams, 2000).

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  • 18 11 4

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  • 20 11 4

    2) (AHP)

    AHP

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    1994).

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    (Saaty, 1990). , AHP

    . 1

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  • 21

    , , 1 .

    1 2

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    AHP

    (Trade off)

    (, 2005).

    ,

    n n(n-1)/2

    (, 2005). 1 91)

    . 3

    (CR:

    Consistency Ratio, CR) .

    (Saaty, 1980) (eigenvector)

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    (Saaty & Vargas, 2001).

    0.2

    1) 1 : (equal importance) . 3 : (moderate importance) . 5 : (strong importance) . 7 : (very strong importance) . 9 : (extreme importance) . 2, 4, 6, 8 : (, 2005, 22 ).

  • 22 11 4

    (Satty, 1980; , 2003).

    4

    .

    .

    1980 (Saaty) AHP ,

    , , , AHP

    (Davis, 2001; Ho, 2008; Steuer, 2003; Vargas, 1990; Zanakis, et al.,

    1995; , 2008 ). AHP

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    (selection) .

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    ,

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    (, 2006;

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    2007). (2004)

    AHP , (2012)

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  • 23

    (2009) AHP

    .

    , AHP (2006)

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    (2007) TV

    ,

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  • 24 11 4

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    AHP .

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    3.

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    TV

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    ?

    TV

    ( , 2001;

  • 25

    , 2003; , 2005; , 2011).

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    (2001) 2030 MBC 50

    KBS

    .

    TV

    (2011) , ,

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    2)

    (1)

    , 20

    2013 7 17 7 30

    . 294 ,

    282 . 146

    (51.8%) , 136(48.2%) . 20

  • 26 11 4

    98(34.8%) 30 90(31.9%), 40 94(33.3%)

    . 36(SD9.37) .

    4 166(59.5%) , 64

    (22.9%), 28(10%), 2 21(7.5%)

    . KBS 78(27.9%),

    MBC 79(28.2%), SBS 73(26.1%) 3

    . YTN 31(11%), 19

    (6.9%) . TV

    57.50(S.D5.20) .

    (2)

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    , 2007).

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    3 3

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    (geometric mean)

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  • 28 11 4

    (, 2008).

    , AHP

    (, 1998).

    4.

    . , 1

    (39.2%) .

    (33%), (27.8%)

    .

    2

    .

    (44.0%) ,

    (32.3%), (23.7%) .

    (44.4%), (40.7%), (14.9%)

    . (38%) ,

    (33.1%), (28.9%) .

    , 1 2

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    (17.2%)

    (14.7%) .

    (13.4%), (12.6%)

  • 29

    1 2

    (%) (%) (%)

    39.2 1

    44.0 1 17.2 1

    23.7 3 9.3 6

    32.3 2 12.6 4

    ()33.0 2

    44.4 1 14.7 2

    40.7 2 13.4 3

    14.9 3 4.9 9

    27.8 3

    38.0 1 10.6 5

    28.9 3 8.0 8

    33.1 2 9.2 7

    1. C.R: .028, .01, .092, .017

    2. 1 2 .

    1. (n282)

    . , (4.9%)

    .

    (20, 30, 40

    )

    . 20 1

    , (41.2%)

    . (32.8%), (26.0%)

    . 2

    .

    (39.4%) ,

  • 30 11 4

    (33.0%), (27.6%) .

    (42.8%), (42.0%),

    (15.2%)

    . (39.2%)

    , (33.0%), (27.8%) .

    , 1 2

    , 12

    (16.2%)

    (14.0%) .

    (13.7%), (13.6%)

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    .

    30 1 ,

    (42.1%) .

    (32.6%), (25.3%)

    . 2

    .

    (46.3%)

    , (31.8%), (21.9%)

    . (43.8%),

    (40.8%), (15.3%)

    .

    (37.3%) , (33.2%),

    (29.5%) .

    1 2

  • 31

    , 12

    (19.5%)

    (14.3%) .

    (13.4%), (13.3%)

    . , (5.0%)

    .

    40 1 ,

    (34.4%) .

    (33.3%), (32.3%)

    . 2

    . (46.7%)

    , (31.7%), (21.6%)

    . (49.8%),

    (36.1%), (14.1%)

    .

    (37.1%) , (33.2%),

    (29.7%) .

    , 1 2

    , 12

    (16.6%)

    (16.1%) .

    (12.0%) (12.0%),

    (10.9%) .

    (4.7%)

  • 32

    11

    4

    1 2

    20 3040

    20 30 40 20 30 40

    (%)

    (%)

    (%)

    (%)

    (%)

    (%)

    (%)

    (%)

    (%)

    41.2 1 42.1 1 33.4 1

    39.4 1 46.3 1 46.7 1 16.2 1 19.5 1 16.1 2

    27.6 3 21.9 3 21.6 3 11.4 5 9.2 6 7.4 8

    33.0 2 31.8 2 31.7 2 13.6 4 13.4 3 10.9 5

    ()32.8 2 32.6 2 33.3 2

    42.8 1 40.8 2 49.8 1 14.0 2 13.3 4 16.6 1

    42.0 2 43.8 1 36.1 2 13.7 3 14.3 2 12.0 3

    15.2 3 15.3 3 14.1 3 5.0 9 5.0 9 4.7 9

    26.0 3 25.3 3 32.3 3

    39.2 1 37.3 1 37.1 1 10.2 6 9.4 5 12.0 3

    27.8 3 29.5 3 29.7 3 7.2 8 7.5 8 9.6 7

    33.0 2 33.2 2 33.2 2 8.6 7 8.4 7 10.7 6

    1. 20(n98): C.R: .05, .012, .03, .029

    2. 30(n90): C.R: .062, .005, .136, .013

    3. 40 (n94): C.R: .001, .017, .14, .011

    4. 1 2 .

    2.

  • 33

    .

    5.

    .

    .

    ,

    . TV

    . AHP .

    . 1

    , (39.2%), (33.0%),

    (27.8%) .

    .

    1(17.2%)

    .

    2012

  • 34 11 4

    . 2012 MBC ,

    , , 2011

    . KBS SBS

    (, 2012. 10. 16).

    36 9 8 ,

    ,

    (, 2012. 11. 13).

    .

    ,

    .

    2, 3

    , (5), (7),

    (8) .

    ,

    (, 2005; ,

    2005 ).

    . 3

    . ,

    , ,

    , ,

  • 35

    (, 2005. 3. 15).

    ,

    .

    , ,

    , .

    , .

    (9)

    .

    . 1 ,

    20 30

    . 40 3

    .

    . , 20 30

    SNS ,

    , ,

    . TV

    .

    , 40 SNS

    ,

    ,

  • 36 11 4

    .

    1 2

    . , ,

    , .

    20 , ,

    . 30 ,

    ,

    . 40 , ,

    . ,

    ,

    , ,

    . ,

    .

    PC

    TV

    . ,

    ,

    . (

    , , ),

    .

    . ,

    .

    3 9 ,

    .

  • 37

    , .

    . ,

    .

    , .

    .

  • 38 11 4

    (2005).

    : . , 49 5,

    147176.

    (1990). TV. .

    (2001).

    . .

    (2008). AHP .

    , 17 1, 287312.

    (2008). : AHP

    . , 12 2, 5574.

    (2003). TV . ,

    8, 5279.

    (2001). . , 6,

    86110.

    (2005). TV . , 11, 92111.

    (2009). ,

    . , 23 6,

    87125.

    (2009).

    : . ,

    20 2, 115135.

    (2006). AHP . ,

    71, 131151.

    (2011).

    : AHP.

    , 22 3, 728.

  • 39

    (1994). AHP .

    , 19 3.

    (2005). TV . , 11, 92111.

    (1998). TV .

    , 10, 139165.

    (2002). TV . ,

    , 167193.

    (2012. 11. 23). KBS .

    .

    (2009). :

    . .

    (2004). CATV () ,

    , . , 15 5, 241256.

    (2012). :

    (AHP) . , 12 4,

    263272.

    (1994). .

    (2005. 3. 15). ? . .

    (2005). 3 TV :

    . ,

    , 213242.

    (2012. 10. 16). MBC .

    .

    (2005). ,

    , .

    , 49 3, 153181.

    (2002).

    . , 46 4, 177216.

    (2007).

  • 40 11 4

    : .

    , 18 5, 191208.

    (2008).

    . ,

    19 1, 736.

    (2007).

    . , 9 1, 139165.

    (2009).

    :

    . , 59 3, 197220.

    (2012). :

    , . , 26

    5, 193232.

    (2009).

    : . ,

    10 1, 119159.

    (2009). TV .

    , 26 4, 173214.

    (2006a).

    . , 17 2, 83108.

    (2006b). :

    TV . , 8 4, 128166.

    (2012. 11. 13). MBC 8 .. . .

    (2005).

    . , , 243262.

    (2008. 8. 13). :

    . CBS .

    (2012. 11. 21). 8 ...MBC 7%-SBS 14%. .

    (2007).

  • 41

    ., 11 2, 159194.

    (2000). TV

    . .

    (2004). .

    , 18 4, 444478.

    (2007).

    . .

    (2012. 10. 04). MBC , KBS 3 1 .

    .

    (2012). ,

    , :

    . , 26 4, 173214.

    (2005). , ,

    . , 6 2, 98135.

    (2011). TV .

    , 25 2, 159204.

    (2012. 10. 27). 9 MBC, 42 .

    .

    (2009). : KBS

    , MBC QI, SBS ASI . , 15 2,

    369395.

    (2010).

    . , 54 5, 423468.

    (2005). . : .

    (2003). .

    : .

    (1998). Compatibility

    . , 23 4, 131140.

    (1974).

  • 42 11 4

    . , 11, 53117.

    (2004). :

    AHP. , 15 2, 7395.

    (2007).

    : .

    , 51 6, 91110.

    (2011). AHP :

    . , 89, 155176.

    (1999). TV .

    , 44 1, 468488.

    (2004). TV . ,

    43 3, 161169.

    (2007). :

    , . , 8 1, 163180.

    (2011. 02. 27). SBS, . .

    (2007). CATV

    : . , 21 1,

    352388.

    (2005). : ,

    , . , 19

    4, 644689.

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  • 43

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    2013 05 30

    2013 10 27

    2013 10 30

  • 45

    A b s t r a c t

    The Relative Importance and Priority of Decision Elements in TV News Programs Selection Process

    Myung-Il ChoiPh. D. Assistant Professor, Dept. of Advertising and Public Relations, Namseoul University

    Shin-Ae KimMaster Student, Dept. of Journalism and Mass Communication, Hanyang University

    Mideum ChoiLecturer, Center for Integrated General Education, Hanyang University

    There are high competitions among TV news programs and audiences can have a variety of selections on TV news because the number of TV news channels have been increased. Under this situation, it is critical for researchers to explore how and why the audiences make decisions for choosing TV news programs. By using AHP (Analytic Hierarchy Process), this study attempts to explore major factors (e.g., characteristics of news, news anchors, and channel brand) of the audiences on TV news selection.The results of this study suggest that, in the first-level, the audiences firstly consider elements of news (39.2%), followed by characteristics of news anchors (33.0%) and channel brand (27.8%). In the second-level, importance of news is the most important factor among elements of news, followed by fairness of news (32.3%) and interesting of news (23.7%). As the characteristics of news anchors, the audiences choose trustness of news anchors (44.4%) at the first, followed by professionalism of news anchors (40.7%) and attractiveness of news anchors (14.9%). For the channel brand, the audiences believe that channel image (38.0%) is the most important, followed by channel quality

  • 46 11 4

    (33.1%) and channel loyalty (28.9%).Compared all second-level factors, importance of news (17.2%) and trustness of news anchors (14.7%) are considered relatively important, while attractiveness of news anchors (4.9%) is relatively less important. There is no age difference on the first-level important factors for news selection; however, the second-level factors are differently considered according to age difference.

    Key words AHP, relative importance, priority, news viewing, news programs

    1. 2. 3. 4. 5. Abstract