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Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of Social Workers THE NATIONAL ASSOCIATION OF SOCIAL WORKERS

Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

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Page 1: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

Title IV-E Roundtable

University of MinnesotaJune 3, 2015

Joan Levy Zlotnik, PhD, ACSWDirector, Social Work Policy Institute

National Association of Social Workers

T H E N A T I O N A L A S S O C I A T I O N O F S O C I A L W O R K E R S

Page 2: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

©2015 National Association of Social Workers. All Rights Reserved. 2

The Child Welfare Workforce

• No specific information on education and training – <40% with a BSW or MSW degree)– varies across states from <10% to 60%.

• High rates of turnover – varies by agency & by county even in state administered systems.

• High workload (recent reports from VT, CO, SC, GA, MA, MN).

• Insufficient clinical training & assessment skills

Page 3: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

©2015 National Association of Social Workers. All Rights Reserved. 3

Workforce Issues Impact Child Outcomes

• Workforce issues DO impact child outcomes:– More workers a child has, increases

likelihood of more foster care placements (Milwaukee County).

– Worker turnover impacts return to care (FL-Eckerd using predictive analytics).

Page 4: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

©2015 National Association of Social Workers. All Rights Reserved. 4

Workforce Issues Impact Child Outcomes

Workers with social work degrees:• Quicker to achieve permanency

outcomes. • Greater sense of competency - self-

efficacy• Greater frequency of child visits• Better use of community resources.• Services more specific to level of

severity of risk for further abuse & neglect.

Page 5: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

©2014 National Association of Social Workers. All Rights Reserved. 5

Launching Use of Title IV-E

• Growing use through the 1990s• Requires schools of social work to partner

with the state/county agencies• Brings new BSWs into child welfare

practice• Provides degree education (usually at

master’s level) for current child welfare workers.

• Enhances child welfare elements in the curriculum.

Page 6: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

©2014 National Association of Social Workers. All Rights Reserved. 6

Use of Title IV-E to support BSW & MSW Education

• 1992 – 24 programs accessed Tit1e IV-E• 1996 – 68 programs (91% began after ’91)• Early 2000s – estimated IV-E use in 40 states• CSWE’s 2011 statistics report – 35 states• CSWE’s 2013 statistics report – 33 states• SWPI 2012 survey (Zlotnik & Pryce) (94)

– 2/3 operating for over 15 years– 70% remained the same size or decreased over

past 3 years

Page 7: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

©2014 National Association of Social Workers. All Rights Reserved. 7

Using Title IV-E to Support SW Education

< 5 yrs 6-10 yrs 11-15 yrs > *15 yrs0

5

10

15

20

25

30

Column1

Page 8: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

©2015 National Association of Social Workers. All Rights Reserved. 8

Key Issues• Interpretations of Title IV-E training policy in some

jurisdictions appears to restrict use • The application of stringent rules and outdated regulations

does not support the essential development of a skilled workforce.

• Impacted by: Changes in the leadership and administration of public

child welfare agencies and ACF Regional Offices Conflicting opinions and Departmental Appeals Board

decisions regarding cost allocation of training expenses across federal programs

Privatization of child welfare services Narrow interpretation of what topics can be covered by

Title IV-E (see Child Welfare Policy Manual).

Page 9: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

©2015 National Association of Social Workers. All Rights Reserved. 9

Recommendations for Action• Federal financing policies should support consistent and

sustainable funding sources and strategies to ensure the child welfare workforce has necessary practice competencies to promote the health, safety and well-being of children, across the full array of child welfare programs.

Ensure consistent interpretation of Title IV-E training policies across states and regional offices

Support rigorous, multi-site evaluation of Title IV-E educational partnerships – ascertain impact on social work education, staff recruitment and retention and child welfare outcomes.

Ensure that national social work and provider organizations, child welfare advocates, and ACYF should work together

Special attention should be made to ensure that child welfare supervisors have the prerequisite knowledge and skills to provide administrative, educational and supportive guidance to the front-line workforce.

Page 10: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

©2015 National Association of Social Workers. All Rights Reserved. 10

Research Findings - Worker Outcomes

Factors relating to retention: • Personal factors • Organizational factors: Supervision,

co-worker support, job satisfaction, sense of fairness, salary & benefits.

Workers expected to use clinical judgment and assessment tools

Page 11: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

©2015 National Association of Social Workers. All Rights Reserved. 11

Worker Expectations Should Be

• Opportunity for autonomy.• Support for clinical judgments, BUT

– Vulnerability to liability and media scrutiny.– Limited recognition of professional role.– Vulnerable to the political climate.– Absence of learning organization culture and

climate.– Insufficient availability of quality services and

supports for children and families.

Page 12: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

.

Supervision

• Supervision affects worker practices and client outcomes– Goal attainment– Assessment and engagement– Client satisfaction– Self-efficacy

• Quality of supervision affects workers– Feelings of emotional support– Sense of competence– Organizational commitment– Personal accomplishment– Job satisfaction

Page 13: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

13

Staff Turnover and Child Abuse

• Study comparing California counties• High functioning counties

– lowest turnover rates– best paid staff– compliance with recognized practice standards– low rates of re-abuse.

• Lowest functioning counties– Highest turnover– Lowest staff pay– Highest rates of re-abusehttp://www.cornerstones4kids.org/images/

nccd_relationships_306.pdf

Page 14: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

©2015 National Association of Social Workers. All Rights Reserved. 14

Workforce Issues Impact Agency Outcomes

• Worker turnover is costly to agencies– Recruitment, hiring, retraining – estimates of at

least ½ of the worker salary

• Worker turnover is costly to other workers– Increased workload– Problematic organizational culture and climate– Absence of peer support– Work-family imbalance– Emotional exhaustion– Supervisors providing direct services

Page 15: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

©2015 National Association of Social Workers. All Rights Reserved. 15

Some Unanswered Questions

• How much time does it take to be a fully-trained worker? Or supervisor?

• What is the impact of worker burn-out (emotional exhaustion) on child outcomes?

• Why are workforce changes not sustained across years?

• When reviewing child maltreatment fatalities:– How many workers a family has had?– What the educational background of the worker(s)?– How long the worker(s) has been on the job?

Page 16: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

CDF/Children’s Rights National Child Welfare Workforce Policy Workgroup (2007)

http://www.childrensdefense.org/child-research-data-publications/data/promoting-child-welfare-workforce-improvements.html

14 Components of an Effective CW Workforce (CDF/CR Child Welfare Policy Workgroup)14 COMPONENTS TO SUPPORT AN EFFECTIVE CHILD WELFARE WORKFORCE

RECRUITMENT & RETENTION OF A KNOWLEDGEABLE, SKILLED CHILD WELFARE WORKFORCE ABLE TO

SUCCESSFULLY DELIVER QUALITY SERVICES AND SUPPORTS TO

VULNERABLE CHILDREN & FAMILIES

POSITIVE EXPERIENCES &

OUTCOMES FOR CHILDREN & FAMILIES

COMPREHENSIVE,

INTEGRATED SERVICES FOR CHILDREN, YOUTH &

FAMILIES

EFFECTIVE STEWARDSHIP

OF PUBLIC FUNDS

EQUITABLE EMPLOYMENT

INCENTIVES

AUTHENTIC CULTURAL

COMPETENCE

SIGNIFICANT FAMILY

& COMMUNITY

CONNECTEDNESS

STRONG &

CONSISTENT

LEADERSHIP

SUPPORTIVE

ORGANIZATIONAL

ENVIRONMENT

MANAGEABLE CASELOADS & WORKLOADS

MEANINGFUL SUPERVISION &

MENTORING QUALITY EDUCATION

& PROFESSIONAL

PREPARATION

COMPETENCY-BASED

TRAINING &

PROFESSIONAL

DEVELOPMENT

TIMELY &

ACCURATE DATA

& INFORMATION

EFFECTIVE QUALITY ASSURANCE

& ACCOUNTABILITY

PRACTICE-ENHANCING

RESEARCH &

EVALUATION

USEFUL

TECHNOLOGICAL

RESOURCES

SAFE & SUITABLE WORKING

CONDITIONS

Page 17: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

©2015 National Association of Social Workers. All Rights Reserved. 17

Current Policy Environment

• Commission to Eliminate Child Abuse & Neglect Fatalities – https://eliminatechildabusefatalities.sites.usa.gov/– Attend hearings– Submit comments

Workforce must be part of the recommendations.

Page 18: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

©2015 National Association of Social Workers. All Rights Reserved. 18

Policy Environment

• Implementation of the PL 113-183 PREVENT SEX TRAFFICKING AND STRENGTHENING FAMILIES ACT – Reauthorized Adoption Opportunities

and Family Connections grants– Includes policies and procedures

(including case worker training) related to sex trafficking victims and runaways

Page 19: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

©2015 National Association of Social Workers. All Rights Reserved. 19

Policy Environment

• Child Welfare Financing Reforms

• Moving funds toward the front-end of care

• A 25 year conversation!!!!!

Page 20: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

©2015 National Association of Social Workers. All Rights Reserved. 20

Policy Environment

• President’s 2016 Budget Recommendations– Increase fed investments in the front end to

prevent removals and placements.– Use specialized family care rather than

congregate care/fed oversight for cong care.– 5 year CMS-ACYF Demo to implement

evidence-based psychosocial interventions related to youth experiencing trauma and reduce psychotropic med use.

– Chafee funds to 23.– Enhanced capacity building for tribes and tribal

organzations to use IV-E.

Page 21: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

©2015 National Association of Social Workers. All Rights Reserved. 21

Policy Environment

• SENATOR WYDEN DRAFT BILL – COMMENTS DUE JUNE 12

[email protected]• Summary• http://

www.finance.senate.gov/imo/media/doc/child%20welfare%20BillSummary1.pdf

• Full draft• http://www.finance.senate.gov/imo/media/d

oc/ERN15204.pdf>

Page 22: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

©2015 National Association of Social Workers. All Rights Reserved. 22

Wyden Draft Bill Suggestions

• Expands federal reimbursement under Title IV-E to time-limited (up to 12-months) family services to stabilize a family in times of crisis.

• Allows States and Tribes to seek reimbursement for these family services on behalf of children identified as candidates for foster care (at imminent risk of entry) or who are in foster care.

• Provides reimbursement for these services without regard to the income of the child’s biological parents.

• Establishes national benchmark measures and outcomes based reimbursement rates to help target federal dollars to cost-effective programs and services.

Page 23: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

©2015 National Association of Social Workers. All Rights Reserved. 23

Wyden Draft Bill Suggestions

• Increases funding for community-based prevention and intervention services through the Promoting Safe and Stable Families (PSSF) program – Requiring funds be used on evidence-based

programs• Provides funding for research and technical

assistance to inform States and Tribes’ use of family• services under IV-E, as well as funding for research

and technical assistance to identify additional evidence-based prevention and post-permanency interventions ($4 million per year).

Page 24: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

©2015 National Association of Social Workers. All Rights Reserved. 24

Policy Issues to Consider

• Are we working to develop and test evidence-based interventions?– What is the definition of Evidence-Based

Practices?– Where are the gaps in EBPs?

• What do we know about the success and effectiveness of MIECHV to address child welfare issues?

• What are all of the settings/systems that MUST work together to improve outcomes?

– Do agencies have the “right” cadre of staff (training, workload, expertise, commitment) to implement evidence-based interventions?

Page 25: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

©2015 National Association of Social Workers. All Rights Reserved. 25

Policy Issues to Consider

• How do we balance needed services (mental health, substance abuse, health) for parents and for children and youth?

• What can be learned from early childhood focused interventions targeting 0 to 3 in places like Oregon for Medicaid eligible children?

• Are there resources to train the workforce?• What processes are needed to ensure the

well-being of the workforce?

Page 26: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

Well-being: Parallel Process

Child

SUPPORTIVENURTURINGCAREGIVERS

PHYSICAL &

MENTAL HEALTH

SAFE & SECURE LIVING

ARRANGE-MENTS

ECONOMIC SECURITY

Child Welfare Worker

SUPPORTIVE &

EDUCATIONAL SUPERVISION

QUALITY ORGANIZATIONAL

CULTURE & CLIMATE

SKILLS , KNOWLEDGE & RESOURCES TO

IMPLEMENT EVIDENCE-BASED INTERVENTIONS

REASONABLE WORKLOADS

Page 27: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

Promoting Workforce Well-being

Promote Hiring and Retention of Competent Staff

BETTER CHILD WELFARE OUTCOMES

Apply Evidence-Informed Retention

Strategies

Promote Policies that Fund Social Work Education &

Professional Dev.

Create and Sustain University-Agency

Partnerships

Build Healthy Organizational Culture

and Climate

Support High Quality &

Supportive Supervision

Apply Clinical & Evidence-Based

Knowledge to Engage with Families and

Promote Strengths

Page 28: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

• Supervision: The Safety Net for Front-Line Practice http://www.socialworkpolicy.org/news-events/supervision-the-safety-net-for-front-line-child-welfare-practice.html

• Children at Risk: Optimizing Health in an Era of Reform http://www.socialworkpolicy.org/news-events/report-on-health-care-for-children-at-risk.html.

• Educating Social Workers for Child Welfare Practice: The Status of Using Title IV-E Funding to Support BSW & MSW Education

http://www.socialworkpolicy.org/news/new-policy-brief-highlights-use-of-title-iv-e-funding-to-support-social-work-students.html

• Investing in the Social Work Workforce http://www.socialworkpolicy.org/news-events/social-work-policy-institute-releases-new-report-on-needed-workforce-investments.html

Resources

Page 29: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

©2014 National Association of Social Workers. All Rights Reserved. 29

Resources

• Factors Influencing Retention: Systematic Review of the Research http://www.socialworkpolicy.org/publications/iaswr-publications/iaswr-child-welfare-workforce-initiative.html

• CDF/Children’sRights National Child Welfare Workforce Policy Workgroup

– http://www.childrensdefense.org/child-research-data-publications/data/promoting-child-welfare-workforce-improvements.html

• Child Welfare Information Gateway: http://www.childwelfare.gov/management/mgmt_supervision/

• National Child Welfare Workforce http://www.ncwwi.org/

Page 30: Title IV-E Roundtable University of Minnesota June 3, 2015 Joan Levy Zlotnik, PhD, ACSW Director, Social Work Policy Institute National Association of

©2015 National Association of Social Workers. All Rights Reserved. 30

THANK YOU

• For More Information• Joan Levy Zlotnik, PhD, ACSW• [email protected]

[email protected]

• 202 336-8393