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Uday Pratap Singh Uday Pratap Singh Mobile no: 7042275858, 7042205858 Passport no: F7850467 Passport no: F7850467 Delhi Delhi [email protected] [email protected] ; ;[email protected] [email protected] Has around 15 years of experience in IT industry out of which 7 years are in project management. Experience includes Delivery management for large offshore Customer engagements, Requirements Study, Systems Analysis and Design, Development, Testing, Implementation and Support for various software projects. Rich experience in, Offshore Application Value Management Services including Knowledge transition and steady state service phases, Software product development, customization and implementations at customer locations. Release & Deployment Management in onsite/offshore environment. Over 9 years of Management experience involving Global delivery of large engagements with team size varying from 15 to 100. Extensive experience in managing ERP/BPM application systems as well as client server technology projects, managed teams maintaining products like PeopleSoft/Pega/IBPM. Program managed some sections of the one of the biggest Integration program for the bank. Expertise in conducting Portfolio Analysis for the client and suggesting alternatives for achieving the organizational objective Practiced ISO 9001:2000 standards and guidelines, CMM assessment and practice areas. Good understanding of SEI-CMM software quality practices, processes, team management in onsite/offshore model, good experience in working with team members from different cultures. Soft skills include communication, project stakeholder management, team building and multi tasking abilities. A strategic thinker with a flair for charting out strategies for business development, account growth path / penetration, and contributing towards operational excellence , enhancing business volumes and growth and achieving profitability norms Well versed with Global Delivery Model. Managed several large teams working in multiple technologies, across many locations and projects in US/Europe/APAC and India. Specialties: PeopleSoft Solutions ,PeopleSoft COE , Business growth strategies, managing, building competency centers , Program management, delivery management and project management for multiple clients with multiple projects, Business development, pre-sales, client meetings/presentations, contract negotiations, Resource Management and Process improvement brining in operational efficiency and passing on year on year benefits to customers, Transition Management, , Infrastructure Services Management, Software Testing & Quality, Supply Chain Management, IT Industry

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Uday Pratap SinghUday Pratap SinghMobile no: 7042275858, 7042205858Passport no: F7850467Passport no: [email protected]@gmail.com ; ;[email protected][email protected]

Has around 15 years of experience in IT industry out of which 7 years are in project management. Experience includes Delivery management for large offshore Customer engagements, Requirements Study, Systems Analysis and Design, Development, Testing, Implementation and Support for various software projects. Rich experience in, Offshore Application Value Management Services including Knowledge transition and steady state service phases, Software product development, customization and implementations at customer locations. Release & Deployment Management in onsite/offshore environment.

Over 9 years of Management experience involving Global delivery of large engagements with team size varying from 15 to 100.

Extensive experience in managing ERP/BPM application systems as well as client server technology projects, managed teams maintaining products like PeopleSoft/Pega/IBPM.

Program managed some sections of the one of the biggest Integration program for the bank. Expertise in conducting Portfolio Analysis for the client and suggesting alternatives for achieving

the organizational objective Practiced ISO 9001:2000 standards and guidelines, CMM assessment and practice areas. Good

understanding of SEI-CMM software quality practices, processes, team management in onsite/offshore model, good experience in working with team members from different cultures. Soft skills include communication, project stakeholder management, team building and multi tasking abilities.

A strategic thinker with a flair for charting out strategies for business development, account growth path / penetration, and contributing towards operational excellence , enhancing business volumes and growth and achieving profitability norms

Well versed with Global Delivery Model. Managed several large teams working in multiple technologies, across many locations and projects in US/Europe/APAC and India.

Specialties: PeopleSoft Solutions ,PeopleSoft COE , Business growth strategies, managing, building competency centers , Program management, delivery management and project management for multiple clients with multiple projects, Business development, pre-sales, client meetings/presentations, contract negotiations, Resource Management and Process improvement brining in operational efficiency and passing on year on year benefits to customers, Transition Management, , Infrastructure Services Management, Software Testing & Quality, Supply Chain Management, IT Industry

Client Served : Lloyds banking Group, Standard charted Bank, AstraZeneca, Pfizer, Bank of America , Boston science corporation, WCs, Bank of Africa, Amex, M&M, HSBC, BCBS (Blue Cross and Blue Shield of Minnesota),Hays Plc.

In addition, I am very passionate about and provide leadership towards workforce diversity and inclusiveness and corporate social responsibility (CSR) initiatives.

Holds, Masters Degree in Computer Science from University of Bhopal, India and also completed PMP ,Scrum master and ITILV3 From cognizant.

TTRAININGRAINING P PROGRAMSROGRAMS::

Risks & Issues management, Dependency Management, Project Reporting, MS Project 2003 Oracle PeopleSoft 8 - Functional, Technical and Admin Training by Cedar. Pega and Global Case 360 BPM tool from Pegasystem, IBM-BPM Six Sigma, CMMi, ITIL V3 certified.

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Certification for PMP from Cognizant Academy Chennai.

PROFESSIONAL EXPERIENCEPROFESSIONAL EXPERIENCE

1. HAYS BUSINESS SOLUTIONS Duration: June 2014 to till date

Project #1 : 4M(GBP)Company : HAYS BUSINESS SOLUTIONS/Hays Plc UK.Designation/Role : SPM/Vertical HeadPeriod : June 2014 to till date

Accountable for HBS IT with an objective to grow In house IT team: Growth from 50 to 130+ in 2 months, successful transition, reduced tickets, end to end solution from HBS, driving innovation.

Cost reduction: Creation and management of budget (Capex and Opex), reduced TCO, saving of more than GBP 100K in a FY, mixed skill set resources, reduction of consultants and dependencies, improved quality, agile solutions, phased implementation in 33 countries, use of open source.

People management: Career planning, development, target setting and evaluation, metric management and SLA compliance. Minimal attrition across functions.

Strategic projects: Linked In integration, UCM upgrade, GSA, Wordpress and UI solutions, microsites, Google analytics, SSIS/AS cubes optimization, OT upgrade, 3SS, PS 92 upgrade, enhance customer experience, SSO implementation, SharePoint cloud portals.

Technologies managed: PeopleSoft ERP, SharePoint, Informatica, OBIEE, IP, Java, .Net, SSIS/AS, testing, UI, web technology, Oracle Apex, UCM, mobile development, legacy systems and a number of open source tools and technologies

Other responsibilities: Account & stakeholder mgmt, transition, risk mgmt, people mgmt, staff mentoring & leadership, arranging technical training, delivery and support, ISO audit, BCP creation and implementation, CSR Lead, Vendor committee, co-ordination with support groups

Participation in Ops board, vendor selection, organizing events, procurement. Delivery to 33 countries from HBSS showing adherence to Quality norms across the development

and implementation process Explaining Process Definition & implementation methodology and applying plans within pre-set

budgets and deadlines Carrying out project planning, scoping, effort estimation, tracking client communication &

presentation Interacting with and guiding team members to ensure smooth progress of project work Meeting deadlines without compromising quality norms and adhering to SLA including post

implementation support Understanding & co-ordination client’s needs / enhancements, customization, software-related

issues, provide solutions in adherence to delivery schedules Achieving customer satisfaction by ensuring service quality norms and build the brand image by

exceeding customer expectations. Showing interest in business process improvement programs to create Innovative solutions and

provide strategy for ERP integrations to customers and manage operations for regional center. Solution PeopleSoft in the domains of Core Human resources, recruiting solutions, performance

management and compensation Management, Base Benefits, Payroll Interface, Succession Planning, HR Help desk and Application Portal.

2. Standared Chartered Bank Limited Duration: Oct 2013 to June 2014

Project #1 : 5M(USD)Company : Standared Chartered Bank Limited (Scope International )Designation/Role : Senior Project Manager/ Delivery Manager

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Period : Oct 2013 to June 14

Leading the PeopleSoft 9.1/9.2 (Portal/HCM/CRM) Upgrade (functional /infrastructure) project as a Senior

Technical Manager

Interacting with SME/Vendor as well as team for requirement gathering, risk assessment, finalization of technical specifications

Showing adherence to Explaining Process Definition & implementation methodology and

applying plans within pre-set budgets and deadlines with Quality norms across the development

and implementation projects.

Carrying out project planning, scoping, effort estimation, tracking client communication &

presentation.Interacting with and guiding team members to ensure smooth progress of project

work.Meeting deadlines without compromising quality norms and adhering to SLA including post

implementation support

Understanding & co-ordination client’s needs / enhancements, customization, software-related

issues, provide solutions in adherence to delivery schedules

Achieving customer satisfaction by ensuring service quality norms and build the brand image by

exceeding customer expectations.

Showing interest in business process improvement programs to create Innovative solutions and

provide strategy for ERP integrations to customers and manage operations for regional center.

Solution PeopleSoft in the domains of Core Human resources, recruiting solutions, performance

management and compensation Management, Base Benefits, Payroll Interface, Succession

Planning, HR Help desk and Application Portal.

3 : Cognizant Technology Solutions Duration: Aug 2008 to Oct 2013 Designation/Role : Project Manager/ Delivery Manager/Account Manger/Globle Defect manager/Globle problem manager. Period : Aug 2008 to Oct 2013

Client: Compass ,Lloyds Banking Group(LBG), AMEX,HSBC, BCBS (Blue Cross and Blue Shield of Minnesota) and AstraZeneca : 15M(USD))

Team size: 100 Plus

Application: Oracle PeopleSoft FSCM 8.0, Oracle PeopleSoft HRMS 8.0, Oracle PeopleSoft HCM 8.9, Oracle

PeopleSoft ESA 8.9 and Oracle PeopleSoft ELA 9.0 , Pega and Global Case 360(BPM tool) .

Databases and Tools Microsoft SQL Server 2000, IBM DB2 UDB 8.2 & Oracle10g

Operating System: Windows: XP, 2000, 2003 Server Edition & IBM AIX 5.3

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Performance Monitoring Tools: Quest Central for SQL Server and DB2 UDB

Working as a Project Manager /Delivery Manager, leading team of 100 members which include Technical,Admin and functional consultants in Onsite & Offshore model and responsible for all the Delivery for multiple client.

Managed multiple concurrent projects providing administration, issue resolution, monitoring project progress, obtaining and distributing project status to stakeholders

Identify pain areas that lead to incorrect information and to improvise the process to capture accurate information into the system and responsible for Payroll processing and handling payroll related issues and compliances.

Shouldering overall responsibilities to understand Client Processes and to work efficiently to meet targets and deliver solutions in accordance with quality control standards and business practices and procedures.

Lead and manage the activities and services provided by IS to ensure effective and full utilization of information technology (including business process change) to meet the business strategy and cost objective.

4. Triedent Consulting Limited, Duration: Feb 2008 to Aug 2008United Bank Of Africa (UBA) Lagos (Onsite) Lagos, Nigeria (http://triedentconsult.com) 1M(USD)Role: PeopleSoft Administrator and Technical Project MangerDatabase: Oracle 10gWeblogic :8.1Implementation of Oracle People Soft HRMS 8.9

Team size: 13

United Bank for Africa is the biggest bank in Africa region. Previously UBA has different application running for maintaining their day to day transactions related to HR and payroll. UBA management had decided long back to implement ERP application and then they have decided to implement PeopleSoft for their HR & Payroll activities.

Roles & Responsibilities: Presented the strategy in order to design Business Units and SETID for their additional companies. Developed and designed Person Model after the requirement gathering phase. Responsible for mapping the customized functionality with the delivered functionality in 8.9. Presentations to the client for the customizations and new features in 8.9 as a part of Fit/Gap. Responsible for interaction with the client for any issues and action items captured during Fit/Gap workshops. Configuration setup for Workforce Administration, Core HR (Company,Business units, Set ID, Pay Group). Prepared AS/IS document and design document after Fit/Gap analysis. Create use cases & UAT scenarios for client. Perform data validation in control table of HCM, Benefit Administration Module as per req. Led System/ Functionality Testing team and performed regression testing.

5.Perot Systems TSI Noida. Duration: Nov 2007 to Feb 2008

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Wolters Kluwer .USA (2M(USD))(Fin(8.4.6, 8.8 Sp1) for CCH and CRM(8.4.2,8.4) for BSI)Role: PeopleSoft Administrator Database: Oracle 9.2.0.5, Ms Sql 2000Weblogic :8.1Team size: 5

Setup PeopleSoft Application Servers and Process Scheduler. Extensively involved in Administering PS-Admin Tool and setting up and correcting the

configuration settings of Tuxedo, Process Scheduler, Web Server and Jolt. Identified, applied and tested patches/ bundles of PeopleSoft 8 SP1. Attending, analyzing and resolving the day today discrepancies which are routed from end

users

6.Convergys IMG India Pvt Ltd. Hyderabad Duration: Jan 2007 to July 2007Boston Scientific Corporation .USA 1M(USD) System AnlysistRole: PeopleSoft Administrator/Team leadDatabase: Oracle 10g, HRMS 8.9/People Tools: 8.46Roll: Install, Configure, Upgrade, Migrations, Tax Updates, Team size: 15

Setup PeopleSoft Application Servers and Process Scheduler. Extensively involved in Administering PS-Admin Tool and setting up and correcting the

configuration settings of Tuxedo, Process Scheduler, Web Server and Jolt. Identified, applied and tested patches/ bundles of PeopleSoft 8 SP1. Attending, analyzing and resolving the day today discrepancies which are routed from end

users

7.Countrywide Financial Corporation Mumbai Duration: June 2006 –Dec 2006Software EngineerRole: PeopleSoft Administrator/Team leadDatabase: Oracle 9i, FSCM 8.4/8.8/8.9, EPM 8.9, HCM 8.8.People Tools 8.19/8.20/8.40/8.41/8.42/8.46/8.47Role: Install, Configure, Upgrade and Production Support of PeopleSoft Databases Team size: 20

8.Zaim Technologies , New Delhi Duration: June 2003 To June2006Client : CFCI-US.

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Database: Sql Server 2000Role: PeopleSoft Administrator/ People Soft Technical ConsultantEnvironment: HRMS 8.4People Tool : 8.12Project: Implementation of People Soft HRMS and Support.

The project was meant to maintain the Employee Information and Benefit Administration using the HRMS and Benefit Administration modules. Worked as technical consultant in the project, project was about customization of the People Soft 8.1 software to suit the business requirements of the client. Setting up of the module control tables such as benefit plan table, coverage group table, leave plan table, salary rate table, retirement plan table, include field for employee deduction and company contributions. Load employee data from the existing Legacy system to People Soft tables.

Infrastructure design and maintaining the environments of PeopleSoft for DEMO, DEV, TEST, CONVERSION and Production Databases

Experienced in the full life cycle Implementation and Production Support of PeopleSoft Applications & Databases.

Installed PeopleSoft Database and Applications on NT and Unix Operating Systems Installed and configured MS-SQL Server Updated databases by applying Updates/Fixes/Patches after backup on timely basis and

kept the record of the updates/fixes/Patches Configured Application Server, Web Server & Batch (Process Scheduler) Server. Configured Windows development clients to connect 2-tier or 3-tier to the database for

development and administration purposes. Installed BEA Tuxedo AppServer, WebLogic WebServer with database Oracle and created

PeopleSoft DEMO and System Databases and Applied related Database patches and application Patches

Configured Tuxedo services for windows and UNIX operating systems. Extensively used PSADMIN utility to Administer, Create & Delete Application Server and

Process Scheduler Server. Monitored the Server and Client queue status at several tuxedo domains Installed People Books and configured the Web Server to access People Books. Identified the team roles and responsibilities for the technical upgrade process Prepared copy of production database, tasks involved were to run audit reports DDDAUDIT,

SYSAUDIT and Alter Audit, Apply Upgrade Options (UPGOPT) project, update statistics and freeze People Tools.

The implementation process involved modifications/additions to the PeopleSoft delivered software packages. Record definitions, Pages, Menus and People Code needed to change to meet the business needs of the client.

9.Software Systems & Solutions (SOSYS) Delhi June 1999 To May 2001 Programmer Role: ProgrammerDatabase: oracle/Developer 2000(Forms 5.0 ,Reports 3.0) Development of ERP system for Sugandhi Appliances, with Developer 2000(Forms 5.0 ,Reports 3.0) and Oracle. The project includes designing, development and implantation.Development of Various Report , Testing , Debugging , Implementation

Academic Professional Education

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M.Sc. (Computer Science) From SATI (Govt. Engg.College), VIDISHA-464001Affiliated Barkatullah University, Bhopal.2003

Marks obtained 61.5%.

Academic Education

SSC from BSEB, PATNA with 69%. 1990HSSC from BIEC, PATNA With 70.4% 1993B.Sc. (Math.Hons), from V B University, Hazaribagh form St.Coulmbas College 1999B.Sc. Math. Hons 1 Year: 85%B.Sc. Math. Hons 2 Year: 73.5%B.Sc. Math. Hons 3 Year: 60.2%

Aggregate: 69%.