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U.S. Newspaper Coverage of the Canadian Health System – A Case of Seriously Mistaken Identity? Pauline M. Vaillancourt Rosenau School of Public Health; the University of Texas - Houston P.O. Box 20186; Houston, Texas 77225 USA [email protected] ; Telephone: 713 500 9491 Prepared for Presentation at the World Congress of the International Political Science Association – Fukuoka Japan, 10 July 2006 and To be published in the American Review of Canadian Studies Submitted: 15 December 2005 Revise: 31 May 2006 Abstract This study assesses the fairness, accuracy, and comprehensiveness of U.S. newspaper coverage of the Canadian health system in two influential U.S. newspapers. Quantitative methods, interpretative assessments, and thematic analyses are employed to evaluate coverage of the Canadian health system between 2000 and 2005. Fifty articles from The New York Times and the Wall Street Journal met strict criteria for inclusion. Information from these articles is reviewed for accuracy and compared to published, peer-reviewed research. U.S. newspaper reporting on the topic of the Canadian health system is found to be poor. Points of misinformation are indicated, misrepresentations are specified, and inadequate explanations are denoted. The non-obvious, latent content of newspaper coverage is examined and omissions are identified. Explanations for these surprising results are considered. Overall, ongoing themes and controversial issues regarding the Canadian health system receive almost as much notice in U.S. newspapers as actual news events. Anecdotal information plays nearly as great a role in coverage as facts and evidence. U.S. newspaper reports about the Canadian health system are found to be oversimplified. For example, U.S. journalists presume that the Canadian health system is unitary and federally determined. In fact, the Canadian health system remains a work-in-progress between the federal and provincial governments. Information, all too often, is presented out of context and sources are not always sufficiently identified. Coverage is incomplete: all provinces are underrepresented in the U.S. newspapers studied, except Ontario. The full story about why Canadians go to the U.S. for health services is rarely explained. Some articles are confused and a few were found to contain errors. The Canadian health system is often said to be socialist or left wing in U.S. newspaper articles. This leads to confusion because the Canadian health system is not socialist by any generally accepted dictionary definition of this term. Canadian hospitals are largely private, not-for-profit and doctors are paid a fee-for-service (piece-rate) rather than according to a socialist form of compensation. These inadequacies in newspaper coverage mean that the U.S. public is sadly misinformed with regard to the Canadian health system. 1

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U.S. Newspaper Coverage of the Canadian Health System – A Case of Seriously Mistaken Identity?

Pauline M. Vaillancourt Rosenau

School of Public Health; the University of Texas - Houston P.O. Box 20186; Houston, Texas 77225 USA

[email protected]; Telephone: 713 500 9491

Prepared for Presentation at the World Congress of the International Political Science Association – Fukuoka Japan, 10 July 2006

and To be published in the American Review of Canadian Studies

Submitted: 15 December 2005 Revise: 31 May 2006

Abstract

This study assesses the fairness, accuracy, and comprehensiveness of U.S.

newspaper coverage of the Canadian health system in two influential U.S. newspapers. Quantitative methods, interpretative assessments, and thematic analyses are employed to evaluate coverage of the Canadian health system between 2000 and 2005. Fifty articles from The New York Times and the Wall Street Journal met strict criteria for inclusion. Information from these articles is reviewed for accuracy and compared to published, peer-reviewed research. U.S. newspaper reporting on the topic of the Canadian health system is found to be poor. Points of misinformation are indicated, misrepresentations are specified, and inadequate explanations are denoted. The non-obvious, latent content of newspaper coverage is examined and omissions are identified. Explanations for these surprising results are considered.

Overall, ongoing themes and controversial issues regarding the Canadian health

system receive almost as much notice in U.S. newspapers as actual news events. Anecdotal information plays nearly as great a role in coverage as facts and evidence. U.S. newspaper reports about the Canadian health system are found to be oversimplified. For example, U.S. journalists presume that the Canadian health system is unitary and federally determined. In fact, the Canadian health system remains a work-in-progress between the federal and provincial governments. Information, all too often, is presented out of context and sources are not always sufficiently identified. Coverage is incomplete: all provinces are underrepresented in the U.S. newspapers studied, except Ontario. The full story about why Canadians go to the U.S. for health services is rarely explained. Some articles are confused and a few were found to contain errors. The Canadian health system is often said to be socialist or left wing in U.S. newspaper articles. This leads to confusion because the Canadian health system is not socialist by any generally accepted dictionary definition of this term. Canadian hospitals are largely private, not-for-profit and doctors are paid a fee-for-service (piece-rate) rather than according to a socialist form of compensation. These inadequacies in newspaper coverage mean that the U.S. public is sadly misinformed with regard to the Canadian health system.

1

U.S. Newspaper Coverage of the Canadian Health System – A Case of

Seriously Mistaken Identity?1

Canada’s health system is an important reflection of its values, principles, and its

overall national character. It is said to be a “key distinguishing characteristic” of the

country according to a Canadian Senate report in September 2001 (Crossette 2001). By

most expert and unbiased assessments, Canada’s health system is among the most cost-

effective and high quality in the world today (Anderson and Hussey 2001; Anderson et

al. 2003; Hussey et al. 2004; United Nations Development Programme 2001; Mathers et

al. 2000). Canada pays less and delivers more services per capita than does the U.S.

(Romanow 2002 see for a summary). By almost any criterion employed it is a striking

success. Its citizens live longer and are healthier than those of the U.S. where health care

costs much more (Anderson et al. 2005; Central Intelligence Agency 2005). Experts

suggest that Canada could well serve as an example for the ongoing U.S. health system

reform (Deber 2003). Of course, Canada faces challenges in the organization and

financing of its health system as is the case with all industrialized countries. Many

Canadians are involved in the debates surrounding these issues. While critical of some

aspects of their health system, in general, Canadians remain highly supportive of it. In

2001, 84% of Canadians preferred their own system to that of the U.S. (Mendelsohn

2002).

The part that newspapers play in public opinion formation is complex and

difficult to determine, but it is likely that they influence a country’s national image

1 I would like to thank Tara R. Sklar, MPH candidate, Research Assistant on this project, for her help. Her competence was impressive and her skills much appreciated.

2

(Strouse 1975). There is good reason to believe that, to some extent, the media influences

how individual citizens of other countries, world political elites, decision-makers, and

corporate investing institutions come to view Canada. Those in the general population are

even more likely to be influenced by the press and opinion leaders because they do not

hold strong and stable opinions about the Canadian health system and they have no

personal experience with it (Zaller 1992; Iyengar 1991). There is evidence that

newspapers shape citizens’ perceptions and opinions by cueing the coverage and by their

“choices of language and perspective through which a story is presented to the public”

(Shah et al. 2002; Soderlund et al. 1980). The details journalists select for their articles

subtly construct reality and thereby influence readers.

While it is true that U.S. newspaper readership has declined slightly over the last

several decades, it still remains the case that the better educated are more likely to read a

newspaper than are the less educated (Hagan 2005; Bonfadelli 2005; Tichenor, Donohue,

and Olien 1970). Those with more education are likely to play a disproportionate role in

formulating policy; they are likely to influence others, for example in the “two-step flow”

of public opinion leadership (Strouse 1975).

Historically, U.S. citizens have had a very high and positive opinion of Canada

and its health system, but this may be changing. In 1985 close to 80% of Americans

rated Canada as “highly favorable” (Gallup 1985). There is substantial variation over

time: 83% of Americans had favorable views of Canada in 2002. This fell to 65% in

2003 but moved back up to 76% in 2005 (Pew Global Attitudes Project 2005). In the

early 1990s a substantial majority of Americans preferred the Canadian health system to

their own, but this has declined since that time (Wirthlin Group 1995; Blendon 1988).

3

The goal here is to examine how U.S. newspapers portray the Canadian health

system. Research suggests that the Canadian health system constitutes about 10% of the

Canada-related stories in four U.S. newspapers sampled in mid-2004 (Belch 2004). But

is this news coverage fair, accurate, and complete? Are U.S. citizens fully and fairly

informed about the strengths and weaknesses of the Canadian health system? These are

important questions, particularly if Canada’s national image in the U.S. is related – even

in some small part – to the U.S. newspaper coverage of the Canadian health system.

Methods

To assess U.S. newspaper coverage of the Canadian health system a computerized

bibliographic search of The New York Times (NYT) and the Wall Street Journal (WSJ)

was undertaken for the period of January 1, 2000 through mid-June 2005. These two

major national newspapers were chosen because they are among the top three in the U.S.

in terms of circulation, and because both have a reputation for reliable, accurate

journalism.2 Together these two newspapers offer political balance: The New York Times

is viewed as more supportive of liberal views and of the Democratic Party; while the

Wall Street Journal is more conservative3. LexisNexis Academic Universe’s online

archives of the Wall Street Journal and the New York Times was used to obtain full-text

articles employing the below-mentioned indexed terms in combination with the word

“Canada:” health care, health system, health policy, medicare, hospital, doctor, and

physician. The time period was chosen to assure a fair and unbiased assessment of recent

news coverage of the Canadian health system in these two newspapers.

2 USA Today has the largest circulation but many of its copies are given away rather than purchased. 3 In fact this is largely true of only the editorial pages (Groseclose and Milyo 2005).

4

Only articles with a minimum of 500 words were retained for a complete reading

and assessment. The rationale for the 500 word minimum was that an article would have

to be of substantial depth and length to be significant in forming public opinion.

Furthermore, if the Canadian health system did not play an important role in an article,

then it was not retained for analysis. For example, an article entitled “Spending Doesn’t

Give U.S. Edge on Health Care” had only a few lines about Canada because Australia,

England, and New Zealand were also considered (5/5/2004 WSJ). In another case an

article entitled “Private Doctors in Frantic Quest for Flu Vaccine” (10/21/2004 NYT),

was excluded because it was largely about the U.S. health system. Articles about U.S. re-

importation of pharmaceuticals from Canada were excluded if they did not, at least

indirectly, make reference to the Canadian health system. A few articles about Canadian

elections were also excluded as they referred to the Canadian health system as an election

issue only in passing, without any substantive discussion of these issues. However an

article entitled “Health Care Leads Other Issues on Canada Vote” (5/17/2004 NYT) was

included because it gave considerable details of the candidates’ views of the health

system. Because the goal of this research was to determine if U.S. news reporting was

fair, letters to the editor, opinion essays, commentaries, and obituaries were excluded4 .

Much of the research for this article is quantitative, based on a simple count of

characteristics of the articles. Qualitative methodologies were also utilized, such as those

proposed by Peter Goldschmidt’s “Information Synthesis,” to guide the analysis of these

4 Wall Street Journal editorials and opinion pieces about the Canadian health system were largely negative McArthur, “ Canadian Medicine Isn’t Cheap or Effective” 1/28/2000; Matthews, “On a Bus to Bangor, Canadians Seeking Health Care” 7/5/2002; and Lemieux, “Canada’s ‘Free’ Health Care Has Hidden Costs” 4/23/2004, are examples. The New York Times editorials and opinion pieces were more mixed with Krugman’s “The Medical Money Pit” 4/15/2005 not atypical in its criticism of the U.S. health system and its underperformance compared to that of Canada.

5

newspaper articles. Goldschmidt includes specific research steps to define the topic, to

gather relevant information for studying the topic, to assess the validity of the

information, and to present the results (Goldschmidt 1986). This research project follows

these guidelines: a thorough database search of the two newspapers, comparison of the

newspaper coverage with the information about the Canadian health system in peer

reviewed journals, and the presentation of findings. In addition, efforts were made to

uncover what was left out of newspaper coverage as well as to characterize what was

actually published (Dixon-Woods et al. 2005).

The qualitative methodology used here is also interpretive (Noblit and Hare

1988). The articles in the database were obtained, chronicled, and appraised to produce

narrative summaries and thematic analyses. Prominent or recurrent themes were

identified. Accuracy and adequacy of U.S. newspaper coverage is based on how closely a

newspaper article about the Canadian health systems aligns with established knowledge

as evidenced in published, peer-reviewed journals.

Automatic, computerized content analysis was considered as a methodology but it

was set aside.5 The diversity of topics covered in the newspaper articles would make the

“systematic application of rules,” required by this technique, almost impossible. In

addition, the coding strategies that computerized systems of automatic content analysis

employ often miss topics or themes (Shah et al. 2002). They cannot be programmed to

reveal the “nonevents” or “news selectivity” aspects of coverage that constitute a

dimension of this study (Fishman 1980, pp. 76-77).

5 Hamlet, Intext/TexQuest, TextSmart and NUS*IST are examples.

6

Characterizing U.S. Coverage of the Canadian Health System

Examining five and one-half years of newspaper coverage yielded 38 New York

Times articles and 12 Wall Street Journal articles that met the above outlined criteria for

inclusion – i.e. substantive consideration of information about the Canadian health

system. U.S. newspaper coverage of the Canadian health system can be described on

several dimensions including: i) the proportion of news events versus ongoing theme

stories, ii) the role of evidence versus anecdote, iii) the incidence of

oversimplification/omission, iv) the appearance of material taken out-of-context, v) the

presence of incomplete information due to the exclusion of essential details, vi) the

degree to which reporting leads to confusion or factual errors.

News Events or Ongoing Themes in U.S. Newspaper Coverage

Newspaper articles published during any time period depend, to a certain degree,

on the editor and individual journalist’s judgment as to what is important and

newsworthy (Brindle 1999, p. 40). The stages involved in the news production process

have been described as follows: detect occurrences, interpret the event, investigate the

factual circumstances, and assemble the story (Fishman 1980). Whether a news story is

covered or not also depends on whether an event is judged to be of interest to the

newspapers’ readers. But in addition, editors and journalists have considerable discretion

and may choose to cover non-event-related topics that are controversial in nature.

A descriptive timeline of newspaper coverage of the Canadian health system

points to real world events that The New York Times and the Wall Street Journal covered:

demonstrations protesting the privatization in Alberta (May 9, 2000), the E. coli

contamination of the public water supply in Walkerton, Ontario (May 30), patent

7

problems about antibiotics to treat Anthrax in case of a terrorist attack (Oct, 19,2001), the

Romanow Commission’s report (November 29, 2002), the SARS outbreak (April -June

2003), increased federal funding of health services (September 17, 2004), health care as

an issue in a specific election (May 2004), suspension of the sale of a medication that was

linked to serious side effects (February 12, 2005), lab mistakes (April 14, 2005), and the

Supreme Court of Canada’s decision to permit the sale of private health insurance

policies to cover services provided by the public system (June 13, 2005).

There are articles published about the Canadian health system in U.S. newspapers

that are not actually news. News is usually defined as event-relevant or episodic (about

an episode that has recently occurred or an event that is currently taking place). News

“events” are assumed to be self-evident and to “exist independently of their knower”

(Fishman 1980, p. 31). These “political or disaster news” beats are considered harder

work by most journalists (Gans 2003, p. 23). Fifty-four percent of the articles in this

database were event-related. But forty-six percent of these articles, all of substantial

length published about the Canadian health system between 2000 and 2005, were “soft

news” -- discretionary, about ongoing themes or controversial issues (Williams 1999;

Gans 2003). This type of newspaper coverage plays an unexpectedly important role in

what is published in U.S. newspapers about the Canadian health system.

(Table 1 about here).

For unspecified reasons, editors or journalists sometimes choose theme-related

and controversial issues for their articles. Perhaps they believe the themes will interest

the public and are likely to sell newspapers (Rossides 2003; Hamilton 2004). Such topics

also conveniently provide stories that can be used to fill newspaper column space during

8

periods when there are no news events (Tuchman 1978). Often these types of stories

come “through established ‘news nets’ or ‘beat rounds’ that connect journalists to sources

who are affiliated with business, government, bureaucracies, or other social groups that

subsidize the preparation of news” (Sumpter and Braddock 2002, p. 541; Fishman 1980;

Berkowitz and Beach 1993). These relationships seem to be a mix of trust and distrust,

cooperation and manipulation (Schudson 2003, Chapter 7). If affiliated sources prove to

be dependable dispensers of information, reporters pick them more frequently while

winnowing out those who are less dependable. “Sources that survive this elimination

process thus accumulate more power to determine what will be news”(Sumpter and

Braddock 2002 p.541; see also: Soloski 1989; Berkowitz and Beach 1993; Grabe, Zhou,

and Barnett 1999; Gans 1979; Sacco 1995; Hansen et al. 1994; Ramsey 1999; Ericson

1998; Brown et al. 1987). Institutional sources, “trade press, the specialist weeklies or

monthlies, and tip-offs from readers” are also sources used by journalists to gather

information (Brindle 1999, p. 42).

How and why a journalist chooses a specific controversial topic for reporting has

received little attention. A topic may be chosen because the journalist’s editor is known

to be very interested in it (Johnson 1998, p. 89). Economic incentives are important too

(Hamilton 2004). The need for a newspaper to make a profit means that a news

operation is vulnerable to influence by advertisers (Schudson 2003) (McManus 1994).

Certainly the general commercialization of medical research has an impact on why some

topics are chosen for coverage (Winsten 1985). This type of topic provides an

opportunity to leak negative information about one’s competitors or overly positive

information about one’s own product, research, or procedure.

9

Choice of a specific topic for a news story is sometimes the result of what

journalists identify as a bias toward passive news rather than active news. Passive news

is defined as “news that is brought to the journalists,” by public relations departments of

private companies, government departments, universities, etc. It depends entirely on

what the sources want to make public. The risk with passive news is that the newspapers

end up as a mere publicist for their sources (Gans 2003).

Research in Britain found that some journalists see themselves as watchdogs for

the public and this is another incentive for choosing discretionary topics for newspaper

articles. The same may be true in the U.S. where motivation for writing about a thematic

topic include the journalist’s desire to “scrutinize the activities of health-care providers

and to report on the availability and effects of treatments.” Some journalists develop a

sense of “ownership” about a specific theme and end up campaigning for it. Examples

include more services in a geographical area or more funds for a local hospital. A

journalist’s values shape the choices he or she makes regarding which theme topics to

cover and which to avoid. It is these values that influence whom they consult as a source

and what they write in their article. “Their perceptions of the motives, credibility, and

public authority of information sources are likely to favour some over others” (Entwistle

and Sheldon 1999, p. 124).

In the case of the Canadian health care system, such thematic topics covered in

U.S. newspapers included: waiting lines for treatment, jumping cues for care,

privatization of health care, doctor shortages, Canadian doctors moving to the U.S.,

Canada encouraging doctors from developing countries to move to Canada, patients

traveling from Canada to the U.S. for health services, easing medical marijuana use,

10

ongoing problems with paying for universal health care coverage, importing prescription

drugs from Canada to the U.S., etc. (see Table 1).

Sources of inspiration for such stories could well be in line with those indicated in

the literature and reviewed above. Almost all the discretionary themes covered in this

study reflect what one journalist describes as “the constant stream of people dissatisfied,

and very often angry, with the treatment they have received from public services”

(Brindle 1999, p. 43). This fact may leave newspaper readers with the mistaken

impression that the majority of Canadians are fundamentally dissatisfied with their health

system; however this is not the case (McMurray 2004).

The Role of Anecdotal Information

Anecdotal information plays a large role in U.S. coverage of the Canadian health

system. U.S. newspaper reports of public debates and policy decisions concerning the

health system in Canada are heavily dependent on anecdotal information rather than

studies with verified findings. Approximately 42% of the articles in The New York Times

and 50% of those in the Wall Street Journal included anecdotal information about the

Canadian health system.

Anecdotal stories about individuals and their real world experiences attract the

public’s interest and are included in many newspaper articles. Readers enjoy these

articles because human interest stories present a person with whom we can identify and

something concrete to which we can relate (Tuchman 1978 p. 47-48). Newspapers are

said to be “better at telling an individual story rather than providing meaningful social

analysis” and this accounts, in part, for the prevalence of anecdotal material in the

newspaper coverage. Journalists believe that anecdotes improve the publics

11

understanding and the readability of news articles. When presenting these stories, as Platt

suggests, there seems to be a “compelling need to keep things simple, to keep the story

line straight, if for no other reasons than that this is what the reader wants. For those who

deal in straightforward heroes and villains – the deserving and undeserving – there is no

dilemma here. For those who would try to represent nuance and complexity, it is much

more of a problem” (1999, p. 116).

In coverage of any health system there is always a danger that exceptions -- those

who fall through the cracks or those who are miraculously cured -- will receive

disproportionate attention in the press. Where anecdotal information is merely

illustrative and where its purpose is to increase reader interest, then scientific accuracy

and ethical standards are not compromised. However, when proof-of-point rests solely

on anecdotal information, there is a risk of bias and serious error. The methodological

flaw results from the possibility that the case presented is not typical.

Anecdotal interviews with Canadian citizens who are unhappy with the Canadian

health system play an important role in The New York Times and the Wall Street

Journal’s coverage. Sometimes isolated cases of medical error are presented as routine in

U.S. newspaper stories, and the reader is left with the impression that such errors are

widely tolerated in Canada. Of the non-SARS related newspaper articles that used

anecdotal information in our study (17 articles), about half employed this type of

coverage. The plight of those who fall through the cracks is clearly a tragedy. While such

cases should not be excused, it seems odd that such injustices should be presented as

frequent, typical, and widely tolerated.

It may be the nature of news media to conclude that if Canada’s health system is

12

working well and routinely delivers care to the vast majority of that country’s population,

it is not a “news story.” Ted Marmor’s study of how U.S. newspapers covered

emergency room congestion in U.S. and Canadian hospitals during the flu epidemic in

1999 illustrates this point. He suggests that standards were not fairly applied to both the

U.S. and Canada. He points out that while emergency room overcrowding was

mentioned in reports about both the U.S. and Canada, only in the case of Canada did

newspapers indicate that the health system was collapsing. He concludes that U.S.

journalists tend to look for a shocking anecdote and then assume that it is a general

principle (Marmor 2000a).

In the end, while anecdotal information plays an exaggerated role relative to

evidence, facts, and scholarly knowledge in many U.S. newspaper articles about the

Canadian health system, this does not mean that evidence is entirely ignored. Of the 22

articles that mentioned an anecdote, only eight made no reference at all to sound

evidence. Many articles, then, are a mix of the two.

Historically the function of news media has been to educate and inform. Where

this function is based on anecdote rather than evidence, as is often the case with thematic

articles about the Canadian health system, U.S. newspapers are doing a poor job of

educating their readers. Their coverage is not of the typical or representative case or

about routine problems; rather it functions to make the exception appear to be the rule.

Oversimplification and Omission

There is broad oversimplification involved in U.S. news coverage to the effect

that the Canadian health system is portrayed as a national single payer system, dominated

by the Canadian Federal government. It is generally presented by U.S. newspapers as a

13

unified system without much province-to-province variation. The importance of local

and provincial input is scarcely mentioned. The differences between various provinces,

especially as regards their relationship with the federal government, are almost never

discussed (Krauss 2004a). Or, the provinces are viewed as simply administering the

federally organized health system (see for an example, Krauss 2004b), much like the

relationship between the U.S. federal government and the states.

Scholars generally acknowledge that the Canadian provincial governments are

much more powerful than the U.S. states vis-à-vis the U.S. federal government (Cameron

and Simeon 2002; Bakvis and Skogstad 2003; Rocher and Smith 2003), but only a few

journalists covering the Canadian health system appear to know that this is the case

(Wessel 2004; Crossette 2001 are examples). Those U.S. journalists who are aware of

the enormous power of Canadian provinces are in the minority. Scholars, however,

agree: “By constitutional dictate, Canadian provinces are dominant in the administration

of social policies, including health insurance” (Marmor 2004, p. 53). At present,

Canadian federalism in the health sector is an amalgam of 10 health systems with

substantial variations between the provinces and territories. As testimony to this point,

Canadian provinces can be observed to regularly defy the authority of the Canadian

federal government in the health insurance sector (Derfel 2005). In the end Canada’s

health system is complex; federal and provincial government relationships are constantly

changing.

The medicare agreement signed in Ottawa at the September 15th, 2004 First

Ministers’ Conference between the provinces and the federal government in Canada

illustrates the power of the provinces. It included special separate arrangements for

14

Quebec. The possibility of individual provincial-federal arrangements is thus, formally

recognized, and may be extended in the future to other provinces (Globe and Mail 9-17-

2004). While The New York Times covered this conference, no mention was made in its

coverage of the precedent-creating nature of the agreement, “Asymetrical Federalism that

Respects Quebec’s Jurisdiction,” or the importance of this aspect (First Ministers of

Canada 2005). U.S. newspaper readers should have been informed of this agreement

because federal-provincial flexibility makes the Canadian example more relevant to

successful U.S. health system reform. Canada’s achievements in federal-provincial

health sector relations are not fully recognized and communicated in U.S. newspapers.

The Canadian health system is complex and a legal maze even for Canadians;

therefore it is no surprise if U.S. news reports are sometimes oversimplified. Recent

polls suggest that many Canadians (70%) believe that they should be able to buy services

outside the public health system. The fact is that they can already do so in many

provinces. Canadian federal law does not prohibit purchase of services from doctors who

opt-out of the public system. The same poll, however, indicated that 57% of Canadians

would be happy to see a ban on private health insurance (Ipsos-Reid 2005; Kennedy

2005). The contradiction is indicative of the confusion and complexity of the health

system itself.

One of the problems with U.S. newspaper coverage is that the health system in

Canada is not only complicated, it is also very different from that of the U.S. Too often

U.S. journalists appear to interpret what they observe in the Canadian health system

based on what they know best and are familiar with –their own U.S. health system. This

leads to oversimplification and to misunderstanding.

15

It is certainly unrealistic to expect that journalists can be experts in all the fields

they have to cover, however, such expertise is exactly what is commonly assumed

(Hargreaves 2003). In reality, “journalists have a very difficult time evaluating complex,

major programs (such as Canada’s medicare) through particular stories” (Marmor 2000b,

p.85). Marmor proposes that newspaper journalists covering Canada are stretched too

far. They try to cover too broad a spectrum of topics because they must cover everything

that happens in Canada from immigrants to gun control to beer production. As a result,

they do not have the requisite knowledge or background experience necessary to probe

beneath the surface of events and provide fair coverage of the health system in all its

complexity (Marmor 2000a).

Out of Context

U.S. newspaper coverage is often incomplete because information about the

Canadian health system is not presented in the context of other Western industrialized

countries. Coverage is isolated from context and, because of this, reports are often

misinterpreted. For example, while, wait times in Canada may be an enormous problem,

the fact that they are much the same throughout Europe is not mentioned (Hurst and

Siciliani 2003). The U.S. press also fails to indicate that patients with life-threatening

conditions receive treatment immediately and are not put on wait lists

(www.health.gov.on.ca.). This is not to say that medical errors do not occur and that

patients do not die while waiting for care. Such tragedies occur in Canada as they do in

the U.S. and other countries.6

6 Between 5,000 and 18,000 deaths of U.S. residents between the ages of 25 and 64 are attributable to a lack of health insurance annually (Institute of Medicine 2004; Hadley 2003).

16

Another example of providing information about the Canadian health system out

of context involves privatization as a solution to waiting lists. There is an implied

assumption in several newspaper articles (Beltrame 2000; Brooke 2000) that if Canada

permitted more private sector participation in its health system, then waiting for care

would be reduced. In the U.S., wait times for service for insured patients or those who

pay privately are lower than in Canada.7 However, U.S. newspapers fail to discuss how

the introduction of a private sector negatively affects hospital wait times, even though

such effects are well-documented. Experiments in Canada, New Zealand, Belgium,

Australia, and the Netherlands indicate that introducing a private sector increases the

waiting time for those who remain in the public sector (Sanmartin et al. 2000). If

Canadian policy makers hesitate to introduce a private sector, it may be because they are

aware of the results of this research (Fishman 1980; Besley and al 1998; Duckett 2005;

Hughes and al 2004).

U.S. newspaper coverage is taken out of context, as well, when Canadian-based

information sources -- Think Tanks for example -- are not adequately identified and their

intellectual orientation is not provided. U.S. readers have a difficult time assessing the

fairness and objectivity of the data reported and the analysis provided without some

description of Canadian-based information sources. For example, several articles quote

representatives and studies undertaken by the Vancouver-based “Fraser Institute” which

favors market solutions to health system problems, privatization, and the establishment of

a U.S. type health system in Canada. The Fraser Institute is a source for the conclusion in

many U.S. newspaper articles that the Canadian health system is in “decay” (Beltrame

2000), and that the crisis is deepening (Krauss 2004b). The Fraser Institute’s board of 7 This is not the case for those without health insurance in the U.S. or those who are unable to pay.

17

directors is largely private sector and includes representation from the Canadian branches

of large U.S. companies including the U.S. pharmaceutical industry studies.8 Its research

reports argue that the Canadian health system is “breaking down badly” and that its

performance is inferior to that of most other OECD countries (O'Grady 2004). However,

a wide range of independent health policy researchers and peer reviewed journal articles

disagree with these conclusions, but this research is seldom consulted or quoted by the

Fraser Institute.9 Therefore when newspapers consult a source, it is important for readers

to understand the context of that source. Otherwise the information provided will be

taken-out of context and likely misinterpreted.

Incomplete: Essential Information Is Left Out

In the newspaper articles examined here, it was apparent that U.S. coverage

favored certain geographical areas of Canada and neglected others. U.S. press coverage is

incomplete because French-speaking Quebec and several other provinces are often left

out. Ontario received much more coverage in U.S. newspapers than all the other

provinces put together. In the five-year period studied, 38% percent of all of the

newspaper articles published focused on the Ontario health system (19 articles). Alberta,

British Columbia, and Quebec were each the focus of one article. But the remaining

provinces and territories were not the central topic of any article. The majority of the

articles (28) had a national focus.

8 In 1999, the Fraser Institute was attacked by health professionals and scientists for sponsoring two conferences on the tobacco industry entitled "Junk Science, Junk Policy? Managing Risk and Regulation" and "Should government butt out? The pros and cons of tobacco regulation.” Critics argued that the Institute was associating itself with the tobacco industry's many attempts to discredit authentic scientific work. 9 Up-to-date information about health outcomes is widely available to journalists and Think Tanks by the Treasury Board of Canada in its Annual report to Parliament (Treasury Board of Canada: Secretariat 2005).

18

The reason for the incomplete coverage of so many provinces was not entirely the

responsibility of the U.S. newspapers. In fact, the majority of the event-related articles

focused on Ontario simply because it was the geographical location of the breaking news

that had to be reported: the Walkerton, Ontario water supply contamination and the

SARS outbreak that hit Toronto harder than any other city in Canada. However, this

said, Ontario was also the focus selected for many discretionary articles about thematic

topics and responsibility for this lies with newspaper editors and journalists who cover

the Canadian health system.

The incomplete coverage of Quebec in U.S. newspapers is an especially serious

problem. Only one article was primarily about Quebec in the five and one-half years of

newspaper coverage analyzed here. It did receive passing mention in 18% of the 50

articles that qualified for inclusion in this study. However, it is surprising that this

percentage was not greater because Quebec’s health system is quite different from that of

the other provinces. It has its own public drug plan and a comprehensive childcare

program while other provinces are less generous in these areas. Quebec’s success in

controlling costs contributes to the overall high performance of the Canadian health

system compared to other countries as regards cost (Barer, Lomas, and Sanmartin 1996;

Armstrong and Armstrong 1999). An article in the Wall Street Journal suggested that

Alberta was the leader in Canada regarding privatization and the integration of a private

sector into the provincial health system, despite federal government opposition (Beltrame

2000). In fact, privatization in Quebec has gone much further than in Alberta or any of

the other provinces. Quebec’s provincial government publicly supports privatization.

Ninety-one doctors in Quebec have opted out of medicare and practice exclusively in the

19

private sector. Only two more provinces have done this in all the rest of Canada (Derfel

2005). Quebec had the first private emergency clinic in Canada (Krauss 2004a; Yaffe

2005). There are 15 private radiation clinics in Quebec (Derfel 2005). But most of this

information about Quebec escaped notice in The New York Times and the Wall Street

Journal.

Adding content about Quebec back in to newspaper coverage contributes to

making the picture of the Canadian health system more complex, but it also makes the

picture more complete. So why is coverage of Quebec neglected by U.S. newspapers?

First, little is available in English about Quebec which is Canada’s only French province.

U.S. journalists may have a hard time building up a network of long term contacts and

trusted sources in English Canada but the task is even greater for them when it comes to

Quebec, where both language and cultural differences come into play. Second, many

U.S. newspaper reporters covering Canada may not be fluent enough to undertake

interviews or read what is published about the Quebec health system in French.10

Newspaper coverage of waiting times in Canada is another topic that is often

misunderstood because it is presented in an incomplete manner and essential information

is simply left out. Almost all newspaper articles included in this study failed to mention

important facts required for an adequate understanding of Canada’s waiting lists. For

example, “one way hospitals restrain costs is by trying to always run at capacity. It’s

more efficient to run a hospital that way just as its more efficient to fly an airplane with

every seat filled” (Cherney 2003). Only one article described the efforts in any of the

Canadian provinces to co-ordinate or centralize waiting times and treat patients in nearby

10 Even in English speaking Canada, geographical coverage presents a challenge, especially for smaller U.S. newspapers. Few of even the larger newspapers have bureaus outside of Toronto and Ottawa.

20

geographical areas where there are no waiting list for services (Cherney 2003). No article

discussed the Western Canada Waiting List Project that produces quantifiable criteria for

establishing the optimal time for treatment for cataract surgery, general surgery, hip/knee

joint replacement, and MRI scanning (www.wcwl.ca/tools/). Nor have these newspapers

reported on the efforts by the Health Council of Canada to establish benchmarks for

waiting times, to require clear case prioritization, to encourage inter-provincial

management of waiting lists, or to implement ongoing audits of waiting lists (Health

Council of Canada 2005, 2005). Additionally, the efforts of the Canadian Medical

Association’s “Wait Time Alliance” (www.cma.ca) have never been the subject of a

report in these two major newspapers (Eggertson 2005).

One New York Times article (Krauss 2004a, in this case) presents waiting lists as a

national problem when in fact, they are a provincial responsibility. Waiting times vary

widely by province with some provinces pursuing successful strategies for managing

waiting times and others not (Treasury Board of Canada, 2005). Statistics are kept by

individual treatment facilities and by providers in most cases “so no one can say how

many people in the country—or even in one province – are waiting for a given

procedure” (Canadian Health Services Research Foundation 2005a, p. 1). Each

provincial government has public information about wait times and policies on its web

page. In Ontario, detailed data is published and policies explained: “cardiac procedures

and cancer surgeries take place within days or weeks, while it usually takes months for

elective surgeries such as for cataracts or hip and knee” (Ontario Ministry of Health

2005).

21

Another case where coverage of the Canadian health system in U.S. newspapers is

incomplete involves Canadians going to the U.S. for health services. Without full

information this behavior is commonly misinterpreted. U.S. journalists observe that

Canadians are obtaining treatment for cancer in the U.S.11 This is almost always reported

to be because these services are not available in Canada or waiting lists are too long in

Canada (Brooke 2000). Such is presented as testimony to the fact that Canada cannot

provide health care for its citizens (Beltrame 2000; Krauss 2003).

It is almost always left out of these newspaper articles that health services in the

U.S. are sometimes purchased by Canadian provinces for Canadians under direct

contractual arrangements because it is cost effective. In these cases, Canadian provinces

purchase surplus U.S. health services at hospitals located just across the border for their

citizens. These services come at a lower price than what it would cost the province to set

up and outfit a clinic to provide such services in Canada for such excess, often temporary,

demand. Two articles in the database misunderstood the Canadian provinces’ “make

versus buy” assessments, concluding that healthcare services in the U.S. cost these

provinces more than it would have cost to provide the services in Canada. The journalists

offered a patient-for-patient price comparison as evidence for their point. However, if the

number of patients sent to the U.S. is small, then building a new facility to treat them in

Canada would have been very expensive. Sending the surplus patients to the U.S., after

already-existing Canadian capacity was reached, made good economic sense. The

existence of surplus capacity in U.S. hospitals along the Canada-U.S. border meant the

provinces were in a strong negotiating position vis-à-vis the U.S. providers. The “buy”

11 There is no doubt some Canadians do seek services in the US rather than wait but empirical studies of the phenomenon report that the number is small compared to the number of Americans who seek free health care in the U.S. (Katz et al. 2002).

22

decision was a shrewd choice on the part of Canadian policy makers, yet very few U.S.

journalists understood and explained this to their U.S. readers.

Confusion and Error

U.S. newspaper coverage of the Canadian health system is confused for several

reasons. Most of the time, the articles in the Wall Street Journal and The New York

Times did not make any reference to the political orientation of the Canadian health

system. However, at least one quarter of the U.S. newspaper articles about the Canadian

health system indicated that it is “leftist” or socialist. A socialist system could be

expected to finance the health care of its citizens largely from public funds. Using this

criterion, Canada is quite centrist when viewed in the context of the industrialized

countries. Seventy percent of health spending comes from the public sector in Canada

(Economist 2004). This is a lower percentage than Australia, Denmark, France, Germany,

and Britain (Anderson et al. 2003). The U.S. is the outlier because only 45% of each

health care dollar in the U.S. comes from public money.

If the Canadian health system were to qualify as authentically socialist under the

common definition of the term, health system personnel (including doctors) would have

to be government employees and hospitals would have to be owned by the government.

The Oxford English Online Dictionary defines socialism as “a theory or policy of social

organization which aims at or advocates the ownership and control of the means of

production, capital, land, property, etc., by the community as a whole, and their

administration or distribution in the interests of all.” In the case of the Canadian health

system very few Canadian doctors work for the government. Most doctors in all of the

provinces in 2003 in Canada were paid largely on a fee-for-service basis, as individual

23

entrepreneurs to some extent. This is a form of “piece work” payment. Doctors are paid

according to how much work they do, how many patients they see, and how many

procedures they perform (Naylor 1986). Less than 10% of Canadian doctors are paid a

salary by the government (Martin 2003).

Canadian hospitals are largely private-nonprofit rather than private-for-profit, but

this form of ownership does not qualify as a socialist form of ownership. Ninety-five

percent of acute care hospitals in Canada are in the not-for-profit, private sector. This

means that they are owned by community groups, religious organizations, or lay

organizations (Canadian Health Services Research Foundation 2005b). Historically,

many mental health care hospitals and military hospitals were owned by local and

provincial governments (Tully and Saint-Pierre 1997), but most are being transformed

into independently-governed institutions (Armstrong 2005).

The private sector’s role in the Canadian health system is asserted as unimportant

in many U.S. newspaper articles. In fact, the role of the private sector in the Canadian

health system is substantial and the delivery of medical care is predominantly private

(Bodenheimer and Grumbach 2005, p. 143). The problem is that many U.S. journalists

fail to take into account that the private sector can be non-profit. U.S. journalists often

mistakenly view the private, non-profit hospital sector in Canada as “government” owned

or public because it is nonprofit. Private, non-profit hospitals do not pay dividends to

stockholders or list shares for purchase on the stock exchanges, but they are still a private

form of ownership.

Another inaccuracy in the U.S. press coverage has to do with the assumption that

Canadians would like to trade their health system for the U.S. health system or that they

24

would never recommend the Canadian health system to those in the U.S. (Brooke 2000

and Beltrame 2000, are examples). While Canadians are critical of their own health

system, it would be a mistake to interpret this criticism as an approval of their country

adopting a U.S. style health system (Brooke 2000); there is simply no evidence to support

that claim. In 2000/2001, Statistics Canada found that only 13% of Canadians reported

unmet health care needs (Romanow 2002, p. 20). Sixty-one percent of Canadians are

“‘very’ or ‘somewhat’ satisfied with the availability of affordable healthcare” in their

country while only 27% of U.S. residents answer the same with regard to their health

system (McMurray 2004). If anything, the situation is likely to be the reverse of what

U.S. journalists assume: “substantially more Americans feel very positively about the

Canadian healthcare (49%) system than about the U.S. healthcare system” (34%) (Taylor

2004).

Discussion and Conclusions

This research finds that U.S. newspaper reporting on the topic of the Canadian

health system in The New York Times and the Wall Street Journal is poor. The complex

reality of the Canadian health system would be better understood in the U.S. if coverage

were fairer, more accurate, more complete, and not so often a source of confusion,

oversimplification, omission, and error. Reporting is subjective and issue-oriented as

much as it is event-related, “hard news.” The problem with the observed discretionary

news coverage is that it reinforces preconceived, often mistaken ideas about the Canadian

health system and does little to correct commonly held misconceptions. Heavy reliance

on anecdotal information means that sophisticated social analysis, fine distinctions, and

subtle differences are overlooked. Substantial gaps in knowledge were observed in this

25

sampling of U.S. newspaper coverage adding to the confusion and misrepresentation

surrounding the Canadian health system.

These findings are surprising because the newspapers studied are among the more

highly respected in the U.S. today. The period of time analyzed extended over five years

and the fifty articles assessed were substantial in length and importance. Each article was

signed by the journalist who wrote it, indicating that these journalists were satisfied with

their work and wished to receive credit for it. Opinion pieces and editorials were not

included in the database therefore the articles considered were purportedly objective in

nature.

This study is not the first to find U.S. newspaper coverage inadequate; several

general-level explanations are offered as to why this is the case. Some of these accounts

may apply to this study of coverage of the Canadian health system, though almost all of

them are too general to test directly. Some explanations claim that newspapers, as with

the media in general, are structured to protect the status quo (Tuchman 1978). Others

emphasize that journalists manage public symbols and actually construct events in light

of American values (Gans 1979). Journalists’ values are thought to “influence their

decisions about whether or not to report particular events, who to approach or use as

sources, and how to package different viewpoints.” Their “perceptions of the motives,

credibility and public authority of information sources are likely to favour some over

others” (Entwistle and Sheldon 1999 p. 124). More recently, scholars have pointed out

that the need for newspapers to make a profit and to assure that the stock price increases

may influence coverage and jeopardize objectivity.

26

While no argument is made here that U.S. newspapers consciously distort their

reports of the Canadian health system, it is important to seek more specific explanations

as to why U.S. coverage is inadequate. Journalists depend on expert sources and they

must work with these informants if they are covering a specific topic on an ongoing basis.

They become indebted, to some degree, to those sources they consult (Rossides, 2003

p.170). In the case of Canada’s health system, U.S. journalists may not have the network

they need within Canada to get both sides of each story. For this reason alone they may

be overly dependent on a U.S. based network for information about the Canadian topics

they cover. This means that coverage unconsciously incorporates the previously

preconceived expectations of U.S. sources regarding the Canadian health system.

Marmor argues, “American interest groups provide a spur to critical stories, and

the richest of such groups overwhelmingly want to attack the Canadian model…. To the

extent these North American interest groups bring stories and documentation to the press,

the media’s commitment to evenhandedness actually undermines a balanced view of

/Canadian/ medicare” (2000b, p. 85-6). Highly reputable individuals such as Timothy

Johnson, MD, Medical Editor for ABC for three decades and editor of the Harvard

Medical School Health Letter, supports Marmor’s controversial contention that those in

the field of health and medicine in the U.S. use the media for their own commercial

advantage to the point of “secretiveness and even a cutthroat mentality. They encourage

stories about the faults of their competition…. that prompts blatant attempts to

manipulate the media....” (Johnson 1998. p. 89).

Overall, it would be a serious mistake to dismiss the problematic coverage of the

Canadian health system as unimportant. Public opinion may not blindly follow the press

27

but it is highly likely that the public is influenced by the press. While evidence is not

unequivocal (Golding 1999), several studies indicate that beliefs, attitudes, and

perceptions are shaped by the media (Philo and Secker 1999, Chapter 8). Media sources

are powerful because they sway how people think and behave (Adams 1997; Maclure et

al. 1998; Grilli et al. 1998). Newspapers promote specific policy-related issues that

would otherwise not receive much attention from the public and from policy-makers

(Muncie 1999). They do, in some cases, have a decisive impact on policy, setting policy

agendas (Baumgartner and Jones 1993; Kingdon 1995) and shaping government action

(Jordan 1999). In the case of the Canadian health system, coverage leaves much to be

desired. Newspaper coverage may be misleading the U.S. public as well as policy-

makers. This should be a matter of interest and concern on both sides of the 49th parallel.

This study is not without limitations. Results cannot be generalized to all other

U.S. newspapers; they apply only to those studied for the period of time sampled. No

evidence is presented here that U.S. news paper coverage is better or worse than

Canadian newspaper coverage. Finally, no evidence is presented here about how U.S.

newspapers cover the U.S. health system. These topics are reserved for future study.

28

Table 1: Prevalence of Themes and Controversial Issues12

Waiting Lines for treatment 13 Importing prescription drugs from Canada to the U.S. 6

Privatization of health care 11 Canada’s easing medical marijuana use 2 Ongoing problems paying for universal health care coverage in Canada

14

Luring doctors from developing countries to Canada / recruiting abroad

2

Jumping waiting lines for health care by affluent and connected 3 Canadians traveling to the U.S. for health care treatment 6

Canadians opting out of free government health care & using email w/doctors to save time

1

Overflowing Emergency Rooms 6 Doctor shortages / too few specialists 7 Canadian doctors moving to U.S. 3 Health care funding cuts 4 Medical technology shortages and slow adoption of technology 6 De-listed health services 2 Means testing of Rx benefits 2 U. S. manufacturers are at a disadvantage because they pay for health services

1

Canadian doctors against public health insurance 3 Canadian health system is losing public confidence 5 Canadian family doctors are working shorter hours 2

TOTAL 99

12 Many articles mentioned more than one theme or topic. This accounts for the fact that the counts are greater than the total number of articles.

29

Appendix

Articles from The New York Times and Wall Street Journal that met the criteria for inclusion in this study

Altman, Lawrence K. "The Doctor's World; Behind the Mask, the Fear of Sars." The New York Times, June 24 2003, 1.

Altman, Lawrence K. "The Sars Epidemic: Canada; Health Officials Seek Help from Us to Control Virus." The New York Times, April 23 2003, 6.

Altman, Lawrence K. "The Sars Epidemic: The Scientists; Canadian Strain of Virus Appears to Be Stronger Than the U.S. Variety." The New York Times, April 25 2003, 21.

Altman, Lawrence K. "The Sars Epidemic: The Scientists; More Sars Cases Are Reported; Virus Found to Persist in Patients." The New York Times, May 2 2003, 1.

Altman, Lawrence K., and Marc Santora. "Risk from Deadly Flu Strain Is Called Low." The New York Times, April 14 2005, 16.

Beltrame, Julian. "To Ease Crises in Heath Care, Canadians Eye Private Sector." Wall Street Journal, April 10 2000, 1.

Bradsher, Keith, and Colin Campbell. "New Travel Alert Is Issued for Toronto, but a Glimmer of Success for Hong Kong." The New York Times, May 24 2003, 6.

Brooke, James. "A Crossroads in Canadian Health Care." The New York Times, May 9 2000, 9.

Brooke, James. "Few Left Untouched after Deadly E Coli Flows through an Ontario Town's Water." The New York Times, July 10 2000.

Brooke, James. "Full Hospitals Make Canadians Wait and Look South." The New York Times, January 16 2000, 3.

Carey, Benedict. "Therapists Question Canadian's Move on Drug." The New York Times, February 12 2005, 13.

Carlise, Tamsin. "Synsorb's Experimental E Coli Drug Gains Notice During Canada Outbreak." Wall Street Journal, May 30 2000, 8.

Catto, Susan. "Feel under the Weather in Canada? Log on for an Electronic House Call." The New York Times, October 25 2000.

Cherney, Elena. "For-Profit Center to Treat Cancer Splits Canadians." Wall Street Journal, May 29 2001, 1,4.

Cherney, Elena. "Life Lines: Universal Care Has a Big Price: Patients Wait." Wall Street Journal, November 12 2003, 1.

Cherney, Elena. "New Disease Curbs Visits to Toronto Hospitals." Wall Street Journal 2003, April 3, 3D.

30

Cherney, Elena. "New Virus Caught Toronto Off Guard." Wall Street Journal, April 8 2003, 8.

Cherney, Elena. "Privatization Effort of Ontario Premier Comes under Fire." Walll Street Journal, July 7 2000.

Crossette, Barbara. "Canada's Health Care Shows Strains." The New York Times, October 11 2001, 12.

De Palma, Anthony. "Canadians Lean Towards Easing Marijuana Laws." The New York Times, June 17 2001, 4.

Gross, Daniel. "Economic View; Whose Problem Is Health Care?" The New York Times, February 8 2004, 6.

Harmon, Amy, and Robert Pear. "A Nation Challenged: The Treatment; Canada Overrides Patient for Cipro to Treat Anthrax." The New York Times, October 19 2001, 1.

Heinzl, Mark."In Canada, a Critical Test of Sars." Wall Street Journal, April 2 2003, 12.

Heinzl, Mark, and Chistopher Chipello. "Shock Treatment for Canadian Health Care." Wall Street Journal, June 13 2005, 3.

Krauss, Clifford. "15 New Cases of Pneumonia near Toronto May Be Sars." The New York Times, June 10 2003, 13.

Krauss, Clifford. "Canada's Health Care System Needs More Money, Panel Says." The New York Times, November 29 2002, 27.

Krauss, Clifford. "Canada Agrees to Increase Spending on Its Health Care." The New York Times, September 17 2004, 13.

Krauss, Clifford. "Canada Looks for Ways to Fix Its Health Care System." The New York Times, September 12 2004, 3.

Krauss, Clifford. "Canada to Screen Airline Passengers for Respiratory Ailment." The New York Times, March 29 2003, 6.

Krauss, Clifford. "Disease Has Canada Doubting Its Leaders." The New York Times, April 19 2003, 6.

Krauss, Clifford. "A Doctor-Lawyer-Gadfly V. Canada's Medical System." The New York Times, May 21 2005, 4.

Krauss, Clifford "Going Global at a Small-Town Canadian Drugstore." The New York Times, March 6 2005, 4.

Krauss, Clifford "Health Care Leads Other Issues in Canadian Vote." The New York Times, May 17 2004, 6.

Krauss, Clifford. "Ill Americans Seek Marijuana Relief in Canada." The New York Times, September 8 2002, 4.

Krauss, Clifford. "In Canada, Ottawa Sneezes and the Provinces Catch Cold." The New York Times, April 16 2004, 10.

31

Krauss, Clifford. "Long Lines Mar Canada's Low-Cost Health Care." The New York Times, February 13 2003, 3.

Krauss, Clifford. "The Sars Epidemic: The Overview; Travelers Urged to Avoid Toronto Because of Sars." The New York Times, April 24 2003, 1.

Krauss, Clifford. "The Sars Epidemic: Canada; Toronto Is Stricken from Warning List Issued by W.H.O." The New York Times, May 15 2003, 18.

Krauss, Clifford. "The Sars Epidemic: Canada; Toronto Official Seek End to Travel Advisory." The New York Times, April 29 2003, 12.

Krauss, Clifford. "The Sars Epidemic: Precautions; Toronto, Hard Hit by Mystery Illness, Warily Celebrates Easter." The New York Times, April 21 2003, 9.

Krauss, Clifford. "The Sars Epidemic: Toronto; Now Waning, Illness Takes Political Toll in Canada." The New York Times, May 1 2003, 10.

Krauss, Clifford. "Toronto Again Listed as City with Spreading Sars Cases." The New York Times, May 27 2003, 10.

Krauss, Clifford. "Windsor Journal; Doctors Eying the U.S.: Canada Is Sick About It." The New York Times, October 17 2003, 4.

Medina, Jennifer. "A Canada Connection for Drugs." The New York Times, January 16 2005, 5.

O'Grady, Mary. "In Canadian Health Care Some Are More Equal Than Others." Wall Street Journal, May 21 2004, 11.

Simon, Bernard. "Big Sales of Cut-Rate Drugs from Canada." The New York Times, October 30 2003, 1.

Simon, Bernard. "International Business; Canadian Pharmacy Regulators Seek to Stop Exports." The New York Times, November 15 2003, 4.

Spors, Kelly. "Canadian Drugs Are Getting Cheaper." Wall Street Journal, July 22 2004, 1.

Swarns, Rachel. "West Lures Its Doctors; South Africa Fights Back." The New York Times, February 11 2001, 15.

Wessel, David. "North of the Border: Different Systems, Same Drugs Concerns." Wall Street Journal, August 26, 2004, 2.

32

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