UY BAN NHAN DAN QUAN PHU NHUAN

CONG HOA XA H0I CHU NGHIA VIET NAM Doc lap - Tu* do - Hanh phuc

S6:^/KH-UBND Phu Nhugn, ngay^thdng 3 ndm 2020

KE HOACHThuc hien chiro'ng trinh dot pha cai each hanh chinh nam 2020

(Thuc hien Quyet dinh so 51/QD-UBND ban hanh Ke hoach thuc hien

Chuomg trinh Cai each hanh chinh giai doan 2016 - 2020)

Thirc hien Quyet dinh so 552/QB-UBND ngay 18 thang 02 nam 2020 cua Uy ban nhan dan thanh pho ban hanh Ke hoach thuc hien cong tac cai each hanh chinh nam 2020;

Can cu Ke hoach so 72-KH/QU ngay 27 thang 12 nam 2016 cua Quan uy Phu Nhuan thuc hien Chuong trinh hanh dong cua Thanh uy ve Cai each hanh chinh giai doan 2016 - 2020;

Can cu Quyet dinh so 51/QD-UBND ngay 19 thang 01 nam 2017 cua Uy ban nhan dan quan Phu Nhuan ban hanh Ke hoach thuc hien Chuong trinh Cai each hanh chinh tren dia ban quan giai doan 2016 - 2020;

Can cu Quyet dinh so 1745/QB-UBND ngay 28 thang 18 nam 2018 cua Uy ban nhan dan quan ban hanh Ke hoach thuc hien Chuong trinh Cai each hanh chinh cua quan Phu Nhuan giai doan 2018 - 2020

Uy ban nhan dan quan Phu Nhuan xay dung va ban hanh Ke hoach thuc hien cong tac cai each hanh chinh va ung dung cong nghe thong tin nam 2020 nhu sau:

I. MUC DICH, YEU CAU1. Muc dfch- Ra soat. danh gia lai ket qua thuc hien Chuong trinh cai each hanh chinh;

qua do, xac dinh cu the danh muc cac nhiem vu phai hoan thanh trong nam 2020, phan dinh ro trach nhiem cua thii truong tung co quan, don vi.

- Tang cuong cong tac phoi hop cua cac don vi hanh chinh, su nghiep thuoc quan va Uy ban nhan dan 15 phuong; trach nhiem cua ca nhan, co quan, don vi va ngubi dung dau co quan hanh chinh nha nubc nham tao su dong bo, hieu qua trong boat dong trien khai thuc hien Chuong trinh cai each hanh chinh tren dia

ban quan.2. Yeu cau

r r r n t ^- Bao dam su lanh dao, chi dao thong nhat va xuyen suot cua Quan uy, Uy ban nhan dan quan va su phoi hop chat che cua cac co quan, to chuc, don vj co lien quan trong qua trinh to chuc thuc hien Ke hoach.

- Bao dam tinh thiet thuc, kha thi, dong bo, hieu qua trong trien khai thuc hien cac giai phap, nhiem vu cai each hanh chinh.

f 9 ✓ ✓- Xac dinh ro vai tro, trach nhiem doi vai timg ca quan, to chuc, ca nhan trong qua trinh lanh dao, chi dao va t6 chuc thuc hien nhiem vu; kip thdi khac phuc, giai quyet nhung kho khan, vuong mac.

II. N0I DUNG THUC HIEN1. Muc tieu chungTap trung, thuc hien cac giai phap trong tarn, trong diem de hoan thanh cac

muc tieu cua Chuong trinh cai each hanh chinh; bo sung thuc hien cac giai phap mai phu hap vai yeu cau quan ly, tang cudng trach nhiem cua ca nhan, ca quan, dan vi va ngudi dung dau ca quan hanh chinh nha nuac cac cap trong viec trien khai nhiem vu cai each hanh chinh gan vdi viec day manh xay dung thanh cong chinh quyen dien tu phuc vu ngudi dan va doanh nghiep.

2. Chi tieu nam 2020- Ty le ca quan, dan vi co giai quyet thu tuc hanh chinh cong khai muc do

hai long cua ngudi dan khi su dung dich vu cong true tuyen: Tu 50% ca quan trdlen.

- Ty le giai quyet ho so TTHC dung han tren tung llnh vuc dat 100%.- Moi phdng, ban chuyen mon, don vi true thuoc, Uy ban nhan dan phudng

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co it nhat mot sang kien, giai phap hieu qua ve nang cao van hoa cong vu, cai thien tinh than thai do phuc vu cua cong chuc, vien chuc nham nang cao chat lugng va tien do giai quyet yeu cau vdi ca nhan, to chuc. Phan dau moi cong chuc, vien chuc co tren 20% nhiem vu hoan thanh vugt tien do, co chat lugng va hieu qua so ke hoach dugc giao.

- Day manh sir dung dich vu cong true tuyen muc do 3, muc do 4:+ So lugng TTHC dii yeu cau, dieu kien ma ca nhan, to chuc co nhu cau sir

dung vao cung cap dich vu cong true tuyen muc muc do 4: Tir 30% trd len (12/36 thu tuc).

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+ So lugng ho so dugc xu ly true tuyen tren tong so ho sa giai quyet TTHC: Tir 40% trd len.

+ Ty le ho sa dang ky ho kinh doanh dugc giai quyet true tuyen mire do 3, muc do 4: tir 40% trd len.

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- Phan dau thuc hien tiep nhan hd sa, tra ket qua giai quyet thu tuc hanh chinh qua dich vu buu chinh cong ich.

+ Phan dau ty le ho so TTHC dugc tiep nhan qua dich vu buu chinh congich: 10%.

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+Ty le tra ket qua giai quyet TTHC tra qua dich vu buu chinh cong ich:10%.

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- 100% ca quan hanh chinh co ca cau can bo, cong chuc theo De an vi tri viec lam dugc phe duyet.

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- 100% van ban, tai lieu giai quyet cong viec trao doi giua cac ca quan hanh chinh dugc thuc hien dudi dang dien tu (tru nhung van ban mat).

- 100% can bp, cong chuc lanh dao, quan ly su dung thudng xuyen he thong thu dien tu cong vu trong cong viec.

- To chuc kiem tra djnh ky va dpt xuat tren 30% cac phong, ban chuyen mon, don vi true thupc, Uy ban nhan dan phudng, dac biet kiem tra dpt xuat trach nhiem ngudi dung dau trong chi dao dieu hanh cong tac cai each hanh chinh; kiem tra thuc hien quy tac ung xu; de xu ly nghiem cac hanh vi nhung nhieu, gay kho khan chop ngudi dan va doanh nghiep cua can bp, cong chuc, vien chuc thupc tham quyen quan ly trong thi hanh cong vu.

- Phan dau chi so cai each hanh chinh nam 2020 dat tu loai Tot trd len.3. Nhiem vu va giai phap chu yeu3.1. Cai each the che hanh chinh, nang cao hieu qua cong tac xay dung,

ban hanh van ban quy pham phap luat- Thuc hien dong bp cai each hanh chinh khong chi trong npi bp ma can cai

each moi quan he giua quan vdi cac ca quan, ban nganh Thanh pho va cac quan - huyen khac.

- Doi mdi va nang cao chat lupng cong tac ban hanh van ban quy pham phap luat thupc tham quyen cua Hpi dong nhan dan, Uy ban nhan dan quan, gan vdi cong tac kiem soat thu tuc hanh chinh, kiem tra van ban quy pham phap luat va theo doi thi hanh phap luat. Ban hanh kip thdi cac van ban quy pham phap luat theo tham quyen, chu trong rut ngan thdi gian ban hanh van ban.

- Ra soat cac van ban quy pham phap luat do Trung uang; thanh pho va quan ban hanh, nham sua doi, bo sung, bai bo theo tham quyen hoac trinh cap co tham quyen sua doi, bo sung nhung quy dinh khong con phu hap.

- Nghien cuu, kien nghi sua doi, bo sung cac quy dinh cua phap luat ve xa hpi hoa; khuyen khich cac thanh phan kinh te tham gia cung ung cac dich vu tot nhat cho ngudi dan quan trong moi trudng canh tranh binh dang, lanh manh.

3.2. Cai each thu tuc hanh chinh3.2.1. Chu dong ra soat, kien nghi ca quan co tham quyen dan gian hoa thu

tuc hanh chinh, de xuat giai phap cai each thu tuc hanh chinh trong cac ITnh vuc, nhat la thu tuc lien quan den xay dung, nha dat, cap giay chung nhan dang ky kinh doanh, thue, chinh sach doi vdi ngudi co cong, phi, le phi, hp tich, khieu nai, to cao. Tang cudng kiem tra viec giai quyet thu tuc hanh chinh tai cac ca quan, dan vi va Uy ban nhan dan 15 phudng.

- Tap trung cai each thu tuc hanh chinh trong npi bp tung ca quan, dan vi va giua cac ca quan, don vi d cac cap vdi nhau. Thuc hien nghiem quy che phoi hop cong tac giua Thudng true Hpi dong nhan dan - Uy ban nhan dan va Ban Thudng true Uy ban Mat tran To quoc Viet Nam quan trong thuc hien nhiem vu, giam sat tinh than trach nhiem, thai dp giao tiep, ung xu cua can bp, cong chuc, vien chuc trong qua trinh giai quyet cong viec cho to chuc, ca nhan va khao sat su hai long

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ciia nguai dan, doanh nghiep doi vai ca quan hanh chfnh nha nuac trong giai quyet thu tuc hanh chinh.

- Tang cuong cong tac kiem tra, khao sat, nhat la ITnh vuc y te, giao due, xay dimg, tai nguyen - moi tnrong, thue, bao hiem xa hoi, dang ky cu tru, ho tich.

3.2.2. Be cao trach nhiem ngubi dung dau, co quan dau moi tiep nhan ho so trong quy trinh lien thong, ca quan quan ly nganh, ITnh vuc trong thyc hien ca

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che kiem soat quy trinh giai quyet thu tuc hanh chinh:- Thuc hien co hieu qua cac giai phap chan chinh, tang cuong hieu qua cong

tac kiem soat thu tuc hanh chinh theo Chi thi so 30/2014/CT-UBND ngay 25 thang 12 nam 2014 cua Uy ban nhan dan thanh pho.

- Chi dao xu ly kip thai, dut diem vai phan anh, kien nghi ciia nguai dan, doanh nghiep; huang dan, chi dao xu ly kip thai theo chuc nang, tham quyen doi vai viec giai quyet thu tuc hanh chinh cua dan vi thuoc ITnh vuc quan ly; chu dong va phoi hop vai cac ca quan lien quan thao go kho khan, vudng mac trong

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quy trinh giai quyet thu tuc hanh chinh theo ca che mot cua lien thong; viec thuc9 / > 'I

hien trach nhiem giai thich, huang dan thu tuc; kiem soat so lugng ho so phai bo sung nhieu lan, bo sung ngoai thai gian phap luat quy dinh va nguyen nhan ho so

bi tre han.• * • ^ m y • • r- Thuc hien nghiem tuc quy dinh ve xin loi trong truang hop giai quyet

ho so tre han theo Quyet dinh so 5157/QB-UBND ngay 30 thang 9 nam 2016 ciia Uy ban nhan dan thanh pho; tang cuong kiem tra, thanh tra cong vu va xu ly nghiem truang hop can bo, cong chuc, vien chuc giai quyet ho so tre han khong co ly do chinh dang, dong thai xu ly trach nhiem ciia nguai dung dau ca quan, dan vi do.

3.2.3. Thuc hien viec cap nhat, niem yet cong khai cac thu tuc hanh chinh theo quy dinh va bang nhieu hinh thuc phu hop, de nhan dan biet, thuan lai trong thuc hien va nang cao hieu qua, vai tro giam sat cac ca quan, dan vi trong qua trinh tiep nhan, giai quyet thu tuc hanh chinh:

- Cong khai, minh bach tat ca cac thu tuc hanh chinh bang cac hinh thuc thiet thuc va thich hop; cap nhat day du, kip thai cac thu tuc hanh chinh da dugc Chu tich Uy ban nhan dan thanh pho ban hanh Quyet dinh cong bo tren Cong Dich vu cong quoc gia va Trang thong tin dien tu cua thanh pho; trien khai hieu qua ca sa du’ lieu ve thu tuc hanh chinh tren dia ban quan de viec khai thac dugc hieu qua.

3.2.4. Thuc hien thong nhat va nang cao chat lugng thuc hien ca che mot cua, mot cua lien thong tap trung tai Bo phan tiep nhan va tra ket qua:

- Tiep tuc duy tri va nang cao chat lugng giai quyet thu tuc hanh chinh theo co che mot cua, mot cua lien thong theo Nghi dinh so 61/2018/ND-CP ciia Chinh phii; dam bao 100% Uy ban nhan dan cac phuang dat chuan ve trang thiet bi; bo tri Bo phan tiep nhan va tra ket qua dat chuan ve dien tich; su hai long ciia ca nhan, to chuc doi vai su phuc vu ciia ca quan hanh chinh nha nuac dat tren 95%.

- Mo rong thuc hien ca che mot cua lien thong, mot cua lien thong dien tu giua cac phong ban; giua so, ban, nganh vai Uy ban nhan dan quan, giua Uy ban

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nhan dan quan vai phudng dong thdi md rang lien thong dien tu ap dung tai cac dan vi sir nghiep dich vu cong nhir benh vien, trudng hoc tren dia ban quan.

- Tiep tuc trien khai thirc hien co hieu qua Quyet dinh so 45/2016/QD-TTg ngay 19 thang 10 nam 2016 cua Thu tudng Chlnh phu ve viec tiep nhan ho so, tra ket qua giai quyet thu tuc hanh chinh qua dich vu biru chinh cong ich.

3.2.5. Tiep nhan, xu ly phan anh, kien nghi cua ca nhan, to chtrc ve cac quy dinh hanh chinh de ho trg nang cao chat luong va giam sat viec thirc hien thii tuc hanh chinh cua cac ca quan hanh chinh nha nude cac cap. Giai quyet tot mdi quan he giira cac ca quan hanh chinh vdi to chuc, cong dan va doanh nghiep theo hudng xac dinh ro quy trinh giai quyet cong viec, ca quan chu tri va trach nhiem ca nhan.

3.3. Cai each to chirc bo may nha nirdc3.3.1. Tiep tuc thirc hien co hieu qua Luat To chuc Chinh quyen dia phuong:- Ra soat quy che to chuc va boat dong cua dan vi, hoan thien quy che lam

viec, kien toan va sap xep bo may, ra soat vi tri, chuc nang, nhiem vu, quyen han nham nang cao hieu lire, hieu qua quan ly nha nude phu hop vdi ITnh vuc quan ly, dieu hanh; khac phuc tinh trang chdng cheo, bd trong hoac trung lap ve chuc nang, nhiem vu, quyen han.

- Kip thdi chi dao xay dung va ban hanh Quy che ve to chuc va boat dong cua cac ca quan chuyen mdn thuoc Uy ban nhan dan quan theo Quy che Mau cua Thanh phd.

- Trien khai quy dinh va thirc hien nghiem trach nhiem va ca che giai trinh cua cac ca quan nha nude.

3.3.2. Thirc hien viec sap xep to chuc bo may cac ca quan hanh chinh va dan vi, sir nghiep cong lap tren dia ban quan, day manh phan cap tham quyen giai quyet cong viec va gan ket chat che vdi cac chinh sach tinh gian bien che theo tinh than Nghj quyet Trung uong 6 khda XII va cac van ban sua ddi, bo sung:

- Thirc hien co hieu qua Nghi quyet so 39-NQ/TW ngay 17 thang 4 nam 2015 cua Bo Chinh tri ve tinh gian bien che va ca cau lai doi ngu can bo, cong chuc, vien chuc va Nghi dinh s6 108/2014/ND-CP cua Chinh phu ve chinh sach tinh gian bien che.

3.3.3. Doi mdi ca ban mo hinh to chuc va phuong thuc boat dong cua cac dan vi sir nghiep cong. Tang cudng dau tu va doi mdi ca che quan ly cua Nha nude de cac dan vi sir nghiep cong lap phat trien manh me, co hieu qua, chat lugng dich vu dugc tung bude nang cao nhat la trong llnh vuc giao due, y te:

- Cai each va trien khai tren dien rdng ca che tu chu, tu chiu trach nhiem cua cac dan vi sir nghiep dich vu cong; bao dam sir hai long cua ca nhan doi vdi dich vu do dan vi sir nghiep cong cung cap trong cac ITnh vuc giao due, y te dat muc tren 80%.

3.4. Xay dung va nang cao chat luong doi ngu can bo, cong chuc, vien

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chux.3.4.1. Dpi ngu can bp, cong chuc, vien chuc co so lirgng, ca cau phu hap vai

vi tri viec lam, dap ung yeu cau thirc thi cong vu, phuc vu nhan dan va phuc vu sir nghiep phat trien cua dat nuac; 100% cac ca quan hanh chinh nha nuac co ca cau can bp, cong chuc theo vi tri viec lam:

- Tang cuong ky luat, ky cuong hanh chinh trong qua trinh thirc hien nhiem vu, cong vu cua dpi ngu can bp, cong chuc, vien chuc.

- Tuan thu cac quy dinh ve tuyen dung cong chuc, vien chuc; dam bao 100% ca cau cong chuc, vien chuc theo vi tri viec lam da dupe phe duyet. Phan cong, bo tri cu 100% can bp cong chuc phuang tham gia cac lop dao tao, boi duang do thanh pho to chuc.

- Nang cao chat luong danh gia can bp, cong chuc, vien chuc. Thu truang cac ca quan hanh chinh chju trach nhiem kiem tra viec thirc hien cong vu va chiu trach nhiem ve nhung vi pham trong thirc thi cong vu cua can bp, cong chuc thupc pham vi minh quan ly. Ca quan hanh chinh quan ly true tiep can bp, cong chuc chiu trach nhiem danh gia, phan loai can bp, cong chuc. Viec danh gia, phan loai can bp cong chuc phai can cu vao ket qua thirc hien nhiem vu dupe giao.

3.4.2. Bo tri, sap xep cac chuc danh, tieu chuan cua tung vi tri viec lam cua can bp, cong chuc, vien chuc ke ca can bp, cong chuc lanh dao, quan ly trong tung ca quan, to chuc, tung nganh, tung ITnh vuc phu hpp va hieu qua lam ca sa cho kien toan to chuc va tinh gian bien che. Tang cuong tinh cong khai, minh bach, trach nhiem cua boat dong cong vu.

3.4.3 Thirc hien co hieu qua ke hoach dao tao, boi duang can bp cong chuc vien chuc theo Chuang trinh nang cao chat lupng nguon nhan luc ciia quan giai doan 2016 - 2020 va cac nam tiep theo, trong do tap trung dao tao ky nang nghiep vu theo nganh, ITnh vuc.

3.5. Cai each tai chinh congr y r

3.5.1. Thirc hien che dp tu chu, tu chiu trach nhiem ve sir dung bien che va kinh phi quan ly hanh chinh theo Nghi dinh so 130/2005/NB-CP ngay 17 thang 10 nam 2005 va Nghi dinh so 117/2013/ND-CP ngay 07 thang 10 nam 2013 ciia Chinh phu.

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- Thirc hien ca che tu chu ciia dan vi sir nghiep cong lap theo Nghi dinh so 16/2015/ND-CP ngay 14 thang 02 nam 2015 cua Chinh phii va Nghi so 141/2016/ND-CP ngay 10 thang 10 nam 2016 ciia Chinh phii quy dinh ca che tu chii ciia dan vi sir nghiep cong lap trong ITnh vuc kinh te va sir nghiep khac.

3.5.2. Trien khai De an thirc hien va sir dung nguon thirc hien cai each tien luang; chi thu nhap binh quan tang them cho can bp, cong chuc, vien chuc khu vuc quan ly nha nuac, to chuc chinh tri, to chuc chinh tri - xa hpi va dan vi sir nghiep cong lap quan quan ly theo Nghi quyet so 54/2017/QH14 cua Quoc hpi.

r X y r y r3.6. Hien dai hoa nen hanh chinh nha niro'c

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Tiep tuc trien khai De an Xay dirng thanh pho Ho Chi' Minh tro thanh do thi> r \

thong minh va xay dung chinh quyen dien tu tai thanh pho Ho Chi Minh: xay dung De an do thi thong minh tai quan giai doan 2020 - 2025, trien khai cac hang muc dau tu Trung tarn dieu hanh do thi thong minh, so hoa tai lieu, hoan thien cac phan mem da trien khai dam bao tich hop kho du lieu dung chung, ra soat he thong camara tren dia ban quan.

3.6.1. ling dung cong nghe thong tin phuc vu nguoi dan, doanh nghiep:- Cac thu tuc hanh chinh du dieu kien theo quy dinh phai dugc cung cap dich

vu cong true tuyen a muc dp 3 va muc dp 4 tren Cong Thong tin va Giao tiep dien tu quan. Ket noi, tich hop he thong mot cua, mot cua lien thong; he thong quan ly chat lupng ISO dien tu cua Quan len Cong Dich vu cong quoc gia. Ung dung cong nghe thong tin hieu qua, toan dien tai bp phan mot cua, mot cua lien thong. Mo rpng viec lien thong dien tu thuc hien thu tuc hanh chinh giua cac co quan tren dia ban. Trien khai nhieu hinh thuc da dang, thiet thuc ho trp nguoi dan, doanh nghiep, to chuc su dung hieu qua dich vu cong true tuyen (npp ho so qua mang va nhan ket qua true tuyen hoac qua dich vu chuyen phat cua Buu dien) dap ung nhu cau phuc vu ngudi dan va doanh nghiep dupe phuc vu mpi luc, mpi noi dua tren nhieu phuong tien khac nhau.

- Phan dau vupt tat ca cac chi tieu ung dung cong nghe thong tin phuc vu ngudi dan va doanh nghiep va ung dung cong nghe thong tin trong noi bp co quan nha nude theo Quyet dinh so 1819/QD-TTg cua Thu tudng Chinh phu.

3.6.2. Ung dung cong nghe thong tin trong cac don vi thupc quan, Uy ban nhan dan phudng:

- Tiep tuc hoan thien viec ket noi phan mem quan ly van ban, chi dao dieu hanh vdi true lien thong van ban; nghien cuu, cap nhat bo sung chuc nang tren he thong phan mem Quan ly van ban, Ho so cong viec dam bao dap ung yeu cau cong tac ve viec gui, nhan van ban dien tu giua cac co quan trong he thong hanh chinh nha nude.

- Day manh viec su dung chu ky so trong phat hanh van ban dien tu. Nghien cuu cac giai phap bao mat thong tin dien tu va xay dung quy dinh ve chia se, su dung thong tin tai don vi.

- Can bp, cong chuc, vien chuc phai su dung he thong thu dien tu trong cong viec; bao dam du lieu dien tu phuc vu hau het cac boat dong trong cac co quan; hau het cac giao dich cua cac co quan hanh chinh nha nude dupe thuc hien tren moi trudng dien tu, mpi luc, mpi noi, dua tren cac ung dung truyen thong da phuong tien;

- Tiep tuc chuan hoa cac quy trinh giai quyet cong viec (chuyen mon, nghiep vu) trong npi bp co quan nha nude de trien khai tin hoc hoa cac quy trinh xu ly cong viec cua tung co quan hanh chinh nha nude, giua cac co quan hanh chinh nha nude vdi nhau ya trong giao dich vdi to chuc, ca nhan, dac biet la trong boat dong dich vu hanh chinh cong, dich vu cong cua don vi su nghiep cong gan vdi ISO dientu.

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3.6.3. Phat tri6n va hoan thien ha tang cong nghe thong tin va truyen thong, cac co so du lieu dung chung, an toan thong tin, an ninh mang cho he thong thong

tin quan:<> \ > >

- Xay dung va phat then ha tang thong tin va truyen thong dap img yeu cautrao doi thong tin cua toan quan voi cong nghe hien dai, dam bao an toan an ninh thong tin. Ddu tir xay dung, sua chua, nang cap try so lam viec cua Uy ban nhan

dan cac phuong theo huong hien dai hoa.- Khai thac co hieu qua co so du lieu dung chung va He sinh thai du lieu mo

cua thanh pho.3.7. Cong tac chi dao, dieu hanh cai each hanh chinh3.7.1. Tang cubng nang lire chi dao, dieu hanh, trien khai thuc hien cac noi

dung, nhiem vu ve cong tac cai each hanh chinh cua Uy ban nhan dan quan:

- Doi moi cong tac chi dao, dieu hanh cai each hanh chinh cua quan; de cao trach nhiem nghien cuu, de xuat sang kien cai each hanh chinh doi voi cac thanh vien dupe giao chu tri chuong trinh cai each hanh chinh theo phan cong cua Chu tich Uy ban nhan dan quan; dinh ky 3 thang/lan, hop danh gia ket qua thuc hien

cong tac cai each hanh chinh.- Tang cubng cong tac kiem tra, theo doi tinh hinh thuc hien nhiem vu dirge

Uy ban nhan dan quan, Chu tich Uy ban nhan dan quan giao tai cac don vi thuoc quan, Uy ban nhan dan 15 phuong.

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3.7.2. Theo ddi, danh gia, lay y kien cua ngubi dan, to chuc ve ket qua cai each hanh chinh. Trien khai xac dinh Chi so cai each hanh chinh hang nam cua quan, dat loai xuat sac.

3.7.3. Bbi dubng, nang cao trinh do, nang luc cho dpi ngu lam cong tac cai each hanh chinh.

3.8. Khao sat sir hai long cua ngubi dan va to chuc3.8.1. Ngubi dung dau co quan, don vi phai chu dong lang nghe, tiep thu y

kien dong gbp cua ngubi dan, to chuc va doanh nghiep de de ra cac giai phap kha thi thuc hien co hieu qua, hieu luc trong cong tac cai each hanh chinh, su dung hieu qua cac chi so hai long ciia ngubi dan, to chuc de nang cao chat lupng, hieu qua cai each hanh chinh, dap ung yeu cau xay dung nen hanh chinh phuc vu.

3.8.2. Tang cubng khao sat su hai long cua ngubi dan va to chuc doi vbi su phuc vu cua co quan hanh chinh nha nubc, don vi su nghiep cong lap trong cac llnh vuc, nhdt la ITnh vuc y te, giao due, xay dung, tai nguyen, moi trubng, thue, dang ky cu tru, hp tich.

3.8.3. Phbi hop Ban Thubng true Mat tran To qubc Viet Nam quan trien khai thuc hien Chuong trinh giam sat tinh than trach nhiem, thai dp giao tiep, ung xu cua can bp, cong chuc, vien chuc trong qua trinh giai quyet cong viec cho to chuc, ca nhan va khao sat su hai long cua ngubi dan va doanh nghiep doi vbi co quan hanh chinh nha nubc cac cap tren dia ban quan.

3.9. Cong tac kiem tra, tuyen truyen cai each hanh chinh

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3.9.1. Tang cirong cong tac thong tin, tuyen truyen cai each hanh chinh, cai> *>each thu tuc hanh chinh; tuyen truyen, van dong ca nhan, to chuc va doanh nghiep nop ho so thuc hien thu tuc hanh chinh qua mang, nhat la doi voi ITnh vuc dang ky thanh lap hp kinh doanh.

3.9.2. Duy tri thudng xuyen cong tac kiem tra, thanh tra cong vu va xir ly sau kiem tra, thanh tra: kiem tra viec bo sung ho so, tra ho so thu tuc hanh chinh cua ngudi dan tu hai (2) lan trd len; kiem tra cong tac cai each hanh chinh, viec chap hanh Quy dinh ve Quy tac ung xu cua can bo, cong chuc, vien chuc va ngudi lao dong lam viec trong cac ca quan hanh chinh, don vi sir nghiep cong lap tren dia ban quan theo Quyet dinh so 67/2017/QD-UBND cua Uy ban nhan dan thanh pho.

III. TO CHlTC THUC HIEN1. Thu trirdng cac dan vj hanh chinh, sir nghiep thuoc quan va Chu tich•>

Uy ban nhan dan phudng.- Trien khai, cu the hda cac chi tieu, nhiem vu dupe giao tai Ke hoach nay

vao Ke hoach cai each hanh chinh cua ca quan, don vi; thudng xuyen theo ddi, don doc, kiem tra viec thuc hien; danh gia tien dp, ket qua thuc hien de kip thdi co cac giai phap nham dam bao chat lupng, tien dp, muc tieu nhiem vu de ra.

- Chiu trach nhiem ca nhan trude cac cap uy Dang, Uy ban nhan dan quan ve ket qua thuc hien cai each hanh chinh trong pham vi quan ly cua minh. Danh gia va lay hieu qua, sang tao trong cong tac each hanh chinh de lam can cu, dieu kien de xet dupe hudng thu nhap binh quan tang them cho can bp, cong chuc, vien chuc theo quy dinh cua Nghi quyet so 54/2017/QH14.

- Tham muu Uy ban nhan dan quan trien khai, dam bao thuc hien co hieu qua cac tieu chi, tieu chi thanh phan cua PAR Index theo nganh, ITnh vuc dupe giao; chu dong bao cao cac vudng mac, khd khan anh hudng den tien dp, ket qua thuc hien cac tieu chi, tieu chi thanh phan cua PAR Index.

- Bao cao ket qua, tien dp thuc hien cac nhiem vu dupe giao theo che dp bao cao cai each hanh chinh dinh ky, dpt xuat.

2. Phong Noi vu- Tham muu Uy ban nhan dan quan to chuc trien khai thuc hien Ke hoach;

don doc, kiem tra cac dan vi thupc quan, Uy ban nhan dan phudng thuc hien Ke hoach; kip thdi bao cao Uy ban nhan dan quan thao gd khd khan, vudng mac (neu

co) trong qua trinh to chuc thuc hien.- Tong hpp bao cao, tham muu Uy ban nhan dan quan: to chuc sa ket hang

quy tinh hinh thuc hien Chuong trinh cai each hanh chinh theo tung chuyen de; tong ket thuc hien Chuang trinh cai each hanh chinh.

- Tham muu Uy ban nhan dan quan trien khai cac npi dung cai each to chuc bp may hanh chinh, xay dung va nang cao chat lupng dpi ngu cong chuc, vien chuc.

- Tham muu Uy ban nhan dan quan quan triet, hudng dan cac don vi thupc

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quan, Uy ban nhan dan phirang thirc hien cong tac cai each hanh chinh; hnang dan vice tri6n khai thirc hien PAR Index tai cac ca quan thuoc Uy ban nhan dan quan, Uy ban nhan dan phuang.

3. Van phong Hoi dong nhan dan va Uy ban nhan dan quan- Tham muu Uy ban nhan dan quan trien khai cac noi dung ve kiem soat thu

tuc hanh chinh, ISO.•> ' 7 •

- Tham muu Uy ban nhan dan quan thirc hien Ke hoach trien khai thirc hienNghi dinh s6 61/2018/NB-CP ngay 23 thang 4 nam 2018 cua Chinh phu ve thirc hien ca ch<§ mot cua, mot cua lien thong trong giai quyet thu tuc hanh chinh.

- Danh gia sir phu hop cua thu tuc hanh chinh va cac quy dinh co lien quan den thu tuc hanh chinh voi trien khai dich vu cong true tuyen tren dia ban quan.

- Tham muu Uy ban nhan dan quan trien khai xay dung chinh quyen dien hi, ling dung cong nghe thong tin va ISO dien tii trong quan ly hanh chinh nha nuac.

- Phoi hap vai Trung tarn Van hoa xay dung chuyen muc, chuyen trang ve cai each hanh chinh de tuyen truyen va phan hoi y kien ciia nguai dan, doanh nghiep, cac ca quan, to chiic ve cong tac cai each hanh chinh ciia quan

4. Phong Tit phap- Theo doi, tong hop, tham muu Uy ban nhan dan quan viec trien khai thirc

hien nhiem vu cai each the che.- Tham muu Uy ban nhan dan quan trien khai nhiem vu doi mai va nang cao

chat luong cong tac xay dung, ban hanh van ban quy pham phap luat.

- Chii tri, phoi hop vai cac don vi lien quan thirc hien cong tac thong tin, tuyen truyen ve cong tac cai each hanh chinh, hien dai hoa nen hanh chinh.

5. Phong Tai chinh - Ke hoach- Chu tri, phoi hop vai cac ca quan co lien quan trien khai cac noi dung cai

each tai chinh cong. Dam bao can doi ngan sach, dieu hanh chi ngan sach quan hop ly, hieu qua.

+ Phoi hop vai Chi Cue Thue quan quan ly va boi duong nguon thu.

+ Can doi ngan sach, cai each quan ly tai chinh cua ca quan hanh chinh, don vi sir nghiep cong lap.

- Can cu chu truang ciia Chinh phu, chu tri doi mai ca che tu chu, tu chiu trach nhiem cua cac dan vi sir nghiep dich vu cong.

6. Phong Y teChii tri, phoi hop vai Van phong Hoi dong nhan dan va Uy ban nhan dan

quan viec thirc hien phuang phap do luang muc do hai long cua nguai dan doi vai dich vu y te cong theo huang dan ciia Bo Y te.

7. Phong Giao due va Dao taoChii tri phoi hap vai Van phong Hoi dong nhan dan va Uy ban nhan dan

quan thirc hien phuang phap do luang muc do hai long cua nguai dan doi vai

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dich vu giao due cong theo huang dan cua Bp Giao due va Dao tao.8. Thanh tra quanChu tri, phoi hap vai cac co quan co lien quan huang dan thuc hien quy dinh

ve trach nhiem giai trinh cua co quan Nha nuac theo quy djnh.Trong qua trinh to chuc thuc hien Ke hoach nay, neu thay can sua doi, bo

sung nhung npi dung cu the cua Ke hoach, cac dan vi thupc quan, Uy ban nhan dan 15 phuong chii dong bao cao trinh Chu tich Uy ban nhan dan quan xem xet, quyet dinh.//^

Nm nhan:-Sa Npi vu (Phong CCHC);- TT/QU (BT, PBT/TT);- TT/HDND quan (cac PCT, 2 ban);- UBND quan (CT, cac PCT);- UBMTTQVN quan;- Cac ca quan, don vj thupc quan;- UBND 15 phirdng;- Luu: VT, NV.

TICH

;uyeh Thj Anh Nguyet

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