Proposal Meeting

  • View
    3

  • Download
    1

Embed Size (px)

DESCRIPTION

 

Text of Proposal Meeting

  • 1. Department of Applied Foreign LanguagesChaoyang University of Technology Proposal for the Degree of MasterStudy on Students Perceptions of Motivation,Satisfaction and Anxiety of Learning CollegeTourism English and the Needs Analysis ofEnglish for Tourism Industry : (Dr. Wen-Chi Wu) : (Wei-Ting Chien) 98 6 1 June 1, 2009

2. TABLE OF CONTENTS

  • CHAPTER ONE INTRODUCTION
    • Background and Motivation
    • Statement of the Problems
    • Purposes of the Study
    • Research Questions
    • Definition of Terms (ESP) (TE)
  • CHAPTER TWO LITERATURE REVIEW
  • Introduction
    • Importance of Tourism English in Taiwan
    • Satisfactions with Tourism English Acquired English competency for Future Job
    • Motivation for Learning Tourism English
    • Anxiety of Learning Foreign Language

CHAPTER THREE METHODOLOGY Research Design Survey Independent & Dependent Variables Participants Instrumentation Procedure of the Study Data Analysis 3. Background International travel is a rapidly growing activity entailing cross-cultural communication between hosts and guests from different linguistic background. ( Blue & Harum, 2003) 4. Background Fluent use of English is the key to assuring the success the hotel service to international visitors. (Shieh, 2009) 5. Motivation English Curriculum of Tourism Departments of Colleges in Taichung6 required4 optionalNational Taichung 7 required4 required Hungkuang 8 required6 optional Chaoyang 6 required4 requiredNational Chin-Yi 8 required2 requiredProvidence 6 required4 requiredTunghai General English (credit hour) Professional English for tourism (credit hour) School name 6. Statement of the Problems Students had been trained their tourism English at colleges, however, they do not perform well as expected. 7. Purposes of the Study 1. to investigate whether college studentsEnglish skills are prepared to meetindustrial needs and well prepared for thefuture jobs. 2. to investigate whether industrial employersare satisfied with college students English competence and knowledge toward tourism. 8.

  • What is the required English competence and knowledge to serve hotel tourism?
  • How do college students perceive their tourism English learning?
  • How do college students perceive their satisfaction with tourism English learned from their programs?
  • What factors motivate college students to learn tourism English?

Research Questions 9.

    • Definition of Terms

Tourism English Tourism English refers to language and communication for hotels, restaurants and catering transportation, tours, ticketing and itineraries, report facilities, and various support retail services as well as handing money, giving or dealing with complaints. (Kiyomi, Masao, & Karthryn, 2006) 10.

    • Definition of Terms

ESP

  • ESP may be related to or designed for specificdisciplines
  • 2. ESP may use, in specific teaching situations, a different methodology from that of General English
  • (Dudley-Evans, 1997)

11. LITERATURE REVIEW Introduction Importance of Tourism English in Taiwan Satisfactions with Tourism English Acquired English Competency for Future Job Motivation for Learning Tourism English Anxiety of Learning Foreign Language 12. English was ranked as the most important,clearly ahead of the other languages. (Leslie & Russell, 2006) Importance of Tourism English in Taiwan English & Tourism 13. English is an important language toconstantly be used in hotels and leisureclubs. (Ministry of Culture, Arts and Tourism, 1995) English & Tourism Importance of Tourism English in Taiwan 14. Relationship between employees English capability & business of hotel industryCompetency in English brings a range of benefits to the organization as well as the tourism sector.(Kennett, 2002) Importance of Tourism English in Taiwan 15.

    • Clients are more likely to rebook the hotel if they have no problems to communicate with
    • their languages.
    • (Leslie et al., 2004)

Relationship between employees English capability & business of hotel industryImportance of Tourism English in Taiwan 16. ESP & Tourism EnglishOne of the fundamental academic subject taught is English for Tourism, an English for occupational purpose (EOP) course of study whichis one of many types of (ESP). (Robinson, 1991) Importance of Tourism English in Taiwan 17. TE Courses needs for the job A couple of students mentioned that the real situation on site did not allow them to fully display their knowledge and skills to the visitor.(Lo & Sheu, 2008) Satisfactions with Tourism English 18. A student of a tourism management degree should graduate with FL skills in order to enhance employment opportunities within tourism industries. (Leslie & Russell, 2006) Acquired English competency for Future Job 19. A workplace that regards foreign language skills as a basic requirement and sets high demands for students on language skills.(Lehtonen & Karjalainen, 2008)Motivation for Learning Tourism English 20. Foreign language anxiety happened frequently in listening and speaking classrooms. (Horwitz, et al.1991) Anxiety of Learning Foreign Language Title Add your text communication apprehension test anxiety fear of negative evaluation 21.

  • Research Design
  • Participants
  • Instrument
  • Procedure
  • Data Analysis

Methodology 22. 1. Gender 2. Age3. Years of studying English4. Experiences of taking tourism-related English courses5. Experiences of internship Independent Variables Dependent Variables

  • Importance of tourism English
  • Satisfaction with tourism English
  • learning at school
  • 3.Acquired English competency for
  • future job
  • 4. Satisfaction with the environment
  • support
  • 5. Motivation for learning tourism
  • English
  • 6. Anxiety of learning tourism English

Research Design 23. 300senior students in Tourism Department Participants PU THU NCUTHKUT NTIT50senior students in Tourism Department Pilot Study Formal Study CYUT 24. Instrument 1 2 3 4 5 6 7 7-Point Likert Scale corresponds not all corresponds exactly Consent Form Questionnaire:15 Consent form:5 Time Permission Questionnaire 25. Instrument Demographic information

  • gender
  • age
  • years of studying English
  • experiences of taking tourism-related English courses
  • experiences of internship

26. Instrument

  • importance of tourism English
  • satisfaction with tourism English learning at school
  • acquired English competency for future job
  • satisfaction with the environment support
  • motivation for learning tourism English
  • anxiety of learning tourism English (Horwitz et al., 1986)

Students perceptionsof their tourism-related English courses 27. Instrument Cronbachs alpha Confirmatory Factor Analysis (CFA)

  • . 825
  • .924
  • .92
  • .834
  • .907
  • .929

Structural Equation modeling Validity Reliability 28. Procedure RevisingQuestionnaire Adapting Questionnaire Conducting Pilot Study Collecting Data Analyzing Data 2 3 4 1 5 1 1 29. Data Analysis Descriptive Analysis Perceptions of tourism English

  • Mean
  • SD
  • importance of TE
  • satisfaction with TE learning at school
  • acquired English competency for future job
  • satisfaction with the environment support
  • motivation for learning TE
  • anxiety of learning TE

30. METHODOLOGY -Data Analysis

  • Years of Studying English
  • Age

One-way ANOVA Perceptions of tourism English based on 31. METHODOLOGY -Data Analysis t-Test

  • Experience of Internship
  • Gender
  • Experience of taking tourism-related English

Perceptions of tourism English based on 32. Thank You!