SBI market segmentation by kotler By Shashank Karkera (Sibm), Njoy
Text of SBI Segmentation
1. Introduction Established In 1806 at Calcutta as Bank Of
Calcutta It is the oldest bank of Indian sub-continent Head
Quarter- Corporate Center, Madam Cama Road, Mumbai. Largest bank
network in India with 16,000 branches Over 8,500 ATMs
2. Deposits- $195 Billion Revenues - $12 Billion SBI accounts
for 1/5 of the nations loans SBI is 29th amongst most reputable
companies in the world according to Forbes Listed in B.S.E &
N.S.E.
3. History Started as Bank Of Calcutta on 2nd June 1806 Later
Renamed as Bank Of Bengal Later Bank Of Madras, Bank Of Bombay
& Bank Of Bengal were merged to form Imperial Bank Of India
(1921). It was nationalised on 1955 & renamed State Bank Of
India
6. Stage Financial Situation Banking Needs Few Financial
Burdens;10-26 recreation oriented Low-cost checking; auto loan;
credit card Home purchasing peak; Mortgage; Credit card;27-40
Liquid assets low; Revolving Credit Line; Bill Consolidation Loan
Home Improvement Loans;41-59 Good Financial Position; Equity Credit
Lines; Money Mkt Deposit accounts Investment services60 and above
Significantly Monthly Income Checks on CDs; reduced Income Direct
Deposit of Social Security
7. Income Low- Fixed Deposits, Personal Loans, Agricultue Loans
Middle- Mutual Funds, Home Loan, Consumer Durable Loans, Education
Loans, High- Offers car loan, Credit card Services, Home
improvement loans, Insurance.
8. Occupation Unskilled Workers- Insurance Policies, Saving
account, Investment Schemes. Skilled workers- Loan for home,
education, Consumer durables, Car Loans, Shop Owners- Cash Credits,
Insurance, Loan against bonds. Businessmen- Medium Term Loans, Loan
against property , loan against gold.
9. PRODUCTS/SERVICES OFFERED Personal Banking NRI Banking
Current Accounts Corporate Banking Term Deposits Small Scale
Industries Reinvestment Plan Small Business Finance Public
Provident Fund Agriculture Finance Scheme Housing Government
Business Loans Car Loans Other Services Education Loans Consumer
Durables Loans Personal Loans Loans against Shares & Debentures
Gold Loans
10. Fastest Growing SegmentBusiness Banking Current Account
& Services Business Loans Trade services Advisory Services
Microfinancing In Rural & Semi Urban Areas.
11. Rural & SemiUrban Areas 70 % of population lives in
Rural areas. Rural Banking & Micro Finance Rural
economy(Agriculture+ onagriculture) Consists of 50% of GDP Current
Demand For Credit In Rural India Is about 1,33,000. crs Commercial
Banks Cover Only 7% of rural sector &large market is still
untapped
12. Possible Rural FinancalInclusions
13. Criteria Considered forrural areas Tie Up With Indian
Postal Services To Penetrate The Rural Market Partner With NGO To
act as Business Facilators Low Cost ATM for wage distribution
having local language interface. Increasing Rural Penetration by
using methods such as Bank On Wheels Using the ATM as mediators for
loan Leads