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Sharpening Your Customer Service Skills Round-table
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- 1. speaktme.com
- 2. speaktme.com Sharpening Your Customer Service Skills with
Irena Mena
- 3. speaktme.com Irena Mena Senior Education Specialist
Millennium Systems International YOUR PRESENTER
- 4. speaktme.com
- 5. speaktme.com
- 6. speaktme.com EACH ROUND TABLE HAS 4 TOPICS
- 7. speaktme.com 7 MINUTES MAX ARE TO BE SPENT ON EACH
TOPIC
- 8. speaktme.com EACH TABLE WILL ELECT A SCRIBE TO WRITE ALL
IDEAS, AND A SPOKESPERSON TO CONVEY THEM INFRONT OF THE CLASS
- 9. speaktme.com EACH GROUPS SPOKESPERSON WILL SUMMARIZE THEIR
KEY POINTS FROM EACH TOPIC IN 5 MINUTES
- 10. speaktme.com FOR A SUMMARY OF TOPICS COVERED IN THIS
DISCUSSION, PLEASE VISIT:
Slideshare.net/TheMillenniumExperience2015
- 11. speaktme.com LETS GET STARTED: OPEN YOUR ENVELOPES
- 12. speaktme.com HANDLING FACE- TO-FACE COMMUNICATION Topic
One
- 13. speaktme.com HANDLING PHONE COMMUNICATION Topic Two
- 14. speaktme.com DEALING WITH DIFFICULT CLIENTS Topic
Three
- 15. speaktme.com GENERATING SALES THROUGH CUSTOMER SERVICE
Topic Four
- 16. speaktme.com SPOKESPEOPLE PLEASE SHARE YOUR GROUPS
KNOWLEDGE
- 17. speaktme.com FOR A SUMMARY OF TOPICS COVERED IN THIS
DISCUSSION, PLEASE VISIT:
Slideshare.net/TheMillenniumExperience2015
- 18. speaktme.com
- 19. speaktme.com