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PC & Internet Monitoring Software
www.spector360.com
The Worldwide Leader
BUSINESS EDUCATION GOVERNMENT HOME
Worldwide LeaderPC & Internet Monitoring and Surveillance Software
20092008200720052004
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PC & Internet Monitoring Software
www.spector360.com
• Established 1998 • Strong Growth Year after Year• Inc. 500/5000 List – 5 times• Over 500,000 Customers• Over 50,000 Businesses• 24/7 U.S. Based Customer Support
GOLD AWARD!
Rated #1 Product2007 MonitoringSoftware Report
EDITORS’ CHOICE
PC MagazineTHREE Time
Award Winner!
1ST PLACE“The Best of the Best”2005 & 2008 Monitoring
Software Review
FIVE 5-STAR AWARDS
Gold Star Partner Program
BEST INSURVEILLANCE
Featured In:About SpectorSoft
2009 AWARD OFEXCELLENCE
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PC & Internet Monitoring Software
www.spector360.com
Our Customers
Corporate / Government / Education
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PC & Internet Monitoring Software
www.spector360.com
• Established 1999 • SMB Specialist• First Certified Microsoft Small
Business Specialist in Michigan• 4 offices: Grosse Pointe Park, Royal
Oak, Livonia, Pinckney• Provide full IT services, projects, or
supplement in-house IT• MVP Award in ISA and EBS
About Harbor Computer Services
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PC & Internet Monitoring Software
www.spector360.com
Computer Activity Monitoring & Archive Solutions
Spector CNE Investigator• Conduct focused employee investigations• Prove or disprove claims – gather evidence
Spector 360• Dashboard aggregates and reports on the entire organization• Discover Trends & Patterns• Easily drill down to investigate specific employees
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PC & Internet Monitoring Software
www.spector360.com
Malicious fraud, theft and sabotage are often complex and use insider knowledge to circumvent existing security
Every employee presents an insider threat due to, carelessness, ignorance and users taking shortcuts
Insider Threats are REAL
Financial & Legal Costs of Internet Abuse30 to 40% of internet access is spent on non-work related browsing,
60% of all online purchases are made during working hours.
Law Violations – Copyright, Illegal software & music downloads;
Sexual Harassment - Porn Downloads & Inappropriate personal emails
Just 10 Minutes Wasted a Day = 1 FULL Week a Year of Lost Productivity!
Social “Not-Working”Facebook has over 97 million users; Adults spend, on average, over of three hours a day on Facebook. Nearly half of all online workers use Facebook at the office.
But tools like Facebook & Twitter can be useful for business and for employees to have a better Work / Life Balance. So what are you to do?
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PC & Internet Monitoring Software
www.spector360.com
Records Everything
Chat & IM Conversation including MySpace
Websites Visited and How Long they Stayed
Keystrokes Typed with or without Passwords
Applications Launched & Time Spent
Files Transferred and To Where
Documents Edited, Deleted or Printed
User Activity When users log in, log off, or not at PC
Drives accessed and other Network Activity
Online Searches What They Search For on the Internet
Screen Snap Shots show exactly what they were doing
Keyword Alerts to Warn of Important Words & Phrases
What Can You Do?
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PC & Internet Monitoring Software
www.spector360.com
Discover Where your Problems Areas are
Ensure adherence to Acceptable Use Policies
Deter Waste – Increase Productivity
Conduct Investigations and Document Violations
Provide “Insider” Theft Detection & Protection
Reduce Bandwidth, Printer Usage, Storage, Malware and Support Calls
Meet Compliance Requirements
Archive Communications and All Activities
How Spector 360 Can Help
“Spector 360 is the most mature surveillance
offering for business use.”
-PC Magazine
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PC & Internet Monitoring Software
www.spector360.com
Add value and “fill gaps” left by other solutions
CORE VALUE
omputer Monitoring Quantifiable productivity and cost savings
ata Loss Detection Detect and prevent data leaks
pplication Control Find out which applications are used and which
are most productive
rchive & Compliance Track all activity and communications including:
Webmail & IM
eb Filtering Monitor all computer usage, not just what goes
through the filter
esktop Management Easily discover what caused IT Issues
etwork Monitoring Save on bandwidth and storage
ecurity Event Management Logs all activity on computers
ADDITIONAL VALUE – Fills the Gaps
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PC & Internet Monitoring Software
www.spector360.com
Spector 360 – Components Fast & easy installation
Scales with network servers & computers
Control Center enables remote configuration, installation
Centralized data archiving to included SQL Server
Supports Citrix XenDesktop / Server
Will record and report on remote offices and tele-workers
Create multiple Dashboards for different stakeholders with policy-based controls
Stealth Mode completely hides recorder from employees & users
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PC & Internet Monitoring Software
www.spector360.com
Contact SpectorSoft 24-Hours a Day
Spector 360Demo
Contact SpectorSoft
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PC & Internet Monitoring Software
www.spector360.com
SpectorSoft surveyed over 300 organizations that use Spector 360 and found out some very interesting information…
Results of a 2009 Customer Survey
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PC & Internet Monitoring Software
www.spector360.com
46%
38%
12%
4%
Monitoring and filtering are equally valuable
Monitoring is MORE valuable
N/A – I don’t use Web Filtering
Filtering is more valuable
Filtering is NOT Enough
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PC & Internet Monitoring Software
www.spector360.com
YES!Nearly ALL of the companies
surveyed confirmed their suspicions of INTERNET
ABUSE, lost productivity, and compliance violations
NO 4%
96%
Did Spector 360 Support Your Suspicions?
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PC & Internet Monitoring Software
www.spector360.com
31%
30%
28%
11%
Detected about as muchas we expected
Detected slightly more abusethan expected
Detected FAR MORE abuse than expected
Detected less abuse than expected
Did You Detect More Abuse Than Expected?
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PC & Internet Monitoring Software
www.spector360.com
89% Internet Abuse and Wasting Time:
50% Employees Using Too Much Bandwidth
48% Downloading Illegal or Inappropriate Material (porn, pirated music, software etc…)
24% Workers Arriving Late, Leaving Early or Taking Long Breaks
11% Stealing Confidential Files
8% Applications We Pay For That Are Not Being Used
6% Other
Other Findings
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PC & Internet Monitoring Software
www.spector360.com
Contact SpectorSoft 24-Hours a Day
Contact SpectorSoft:
Contact SpectorSoft
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PC & Internet Monitoring Software
www.spector360.com
YES!Some employees have attempted to use the Fourth Amendment of the United States Constitution to argue against monitoring, but the courts have sided with employers, stating that theemployer owns the equipment and resources beingused and they have a right to monitor both for employee productivity and to guard against theft and fraud.(Adams, Scheuing, & Feeley, 2000).
Courts have ruled that if an employee is using anemployer's equipment (even at home, after work hours)or computer network (even on their own personal computer),an employer's freedom to monitor electronic communicationsis not limited by any reasonable expectation of privacy.
Is Monitoring Legal?
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PC & Internet Monitoring Software
www.spector360.com
Spector 360 Identifies and Ends Widespread Abuse at F&B Communications
“One employee showed no abuse at all, starting work on time and working all day long,” said Laursen. “Another logged very little non-work activity at all. But with the exception of those two, EVERYONE was abusing.”
-- Ken LaursenGeneral Manager,
F&B Communications
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PC & Internet Monitoring Software
www.spector360.com
Tracking Secure Data
– Problem
• Client is a defense contractor
• Data must not leave the building
• Data must not be accessed by non-USA citizens
Harbor Computer Services
- Solution• Secure access to files
using BitLocker and NTFS permissions
• Monitoring with Spectorsoft we can show chain of custody and prove if necessary that the files are handled correctly by staff
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PC & Internet Monitoring Software
www.spector360.com
Self Directed Productivity – What happens if we show them?
- Problem• Employees spending time on
personal activities• Peer complaints• Potential sexual harassment
Harbor Computer Services
Advocate for job appropriate use on IT resourcesEliminate time and effort trying to chase down problemsEmployee behavior changes
- Solution• Send every employee a
report of previous day activities
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PC & Internet Monitoring Software
www.spector360.com
Protecting Corporate Information
- Problem• Competitors were under
bidding• Suspect employee sabotage• Employees sending quote
information to competitors
Harbor Computer Services
- Solution• Implement monitoring of
email messages and attachments whether on corporate or personal email accounts
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PC & Internet Monitoring Software
www.spector360.com
Contact SpectorSoft 24-Hours a Day
Contact SpectorSoft:[email protected]
Contact Harbor Computer Services:Harborcomputerservices.net(248) [email protected]
Contact SpectorSoft and Harbor Computer Services
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