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Lean Startup 101 Phil Dillard November 16 th , 2015 2015 Lean Startup Conference Sponsored by:

Lean Startup 101

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  • Lean Startup 101

    Phil Dillard

    November 16 th, 2015

    2015 Lean Startup Conference

    Sponsored by:

  • Agenda

    1. Who is in the room?

    2. How will this be valuable?

    3. What is the Lean Startup & where did it

    come from?

    4. How and why does it work?

    5. What should I do next?

  • Who is in the room?You

    Founders 1st Time Entrepreneurs Serial Entrepreneurs Employees Designers Developers Newbies Book Readers

    Lean Startup Company

  • How will this be valuable?

    This Session Is

    Practical Clear Direct Simple Introductory Wisdom sharing

  • How will this be valuable?

    This Session Is

    Practical Clear Direct Simple Introductory Wisdom sharing Hands-on

    This Session Is Not Book review Brainstorming

    session Workshop Full of jargon

  • How will this be valuable?

    Addressing the Main Questions

    What is it? Why does it work? How does it work? Why does it matter? How can I get started?

  • What is the Lean Startup?

  • Whats a startup? A human institution designed to create a new product or service under conditions of extreme uncertainty.

    - Eric Riesauthor, The Lean Startup

  • What is Lean Startup? A method to systematically address uncertainty through rapid iteration and market learning

  • What is the Lean Startup?

    Helps us Answer Two Critical Questions

    1. Should we build this new product or service?

    2. How can we increase our odds of success?

  • Introductory Example

    Webvan vs. InstaCart

    1. Should we build this new product or service?

    2. How can we increase our odds of success?

  • Lean Startup is EverywhereEnterprises New opportunities for innovation and productivity Starved for organic growth Technology has changed the game

    Startups Seek to disrupt enterprises

    Customers / Consumers Trained to remove friction

  • Why are we here? We share a common purpose:- A shared vision for the kind of company we want

    to create

    Which leads to- A company that continuously creates new sources

    of growth

    And requires- A new growth operating system for modern

    management practices

  • What is the Lean Startup?

    Three Key Areas to Discuss

    1. History

    2. Terminology / Definitions

    3. Application / Applicability

  • What is the Lean Startup?

    History

    Robert Deming Toyota Lean Manufacturing

    Agile Software Development Lean Startup

    Steve Blank Eric Ries

    Alexander Osterwalder Lean Startup Community

  • Exercise

    1. What is your organization about?

    2. What do you hope to get from the organization by applying the Lean Startup approach?

  • What is the Lean Startup?

    Three Key Areas to Discuss

    1. History

    2. Terminology / Definitions

    3. Application / Applicability

  • What is The Lean Startup?

    Terminology / Definitions Entrepreneurs Startups Uncertainty (Product / Market / Model) Assumptions Hypotheses Validated Learning Experiments Minimum Viable Product Customer Development Pivots

  • Exercise

    1. What is an entrepreneur (or

    intrapraneur)?

  • Whats a startup? A human institution designed to create a new product or service under conditions of extreme uncertainty.

    - Eric Riesauthor, The Lean Startup

  • What kinds of uncertainty?

    Technical / product risk Can we build this?

    Customer / market risk If we build this, will people use/buy it?

    Business model riskOnce we build this, can we find a way to make money from it?

  • What is an assumption?

    Starts with I believe that statements

    Clarifies your current understanding of what you dont know with certainty

    Some are more important than others

    Identify and isolate critical assumptions

  • Assumptions ExampleEarly Assumption

    In a city where space is extremely limited, people will pay a small amount of money, for a small amount of space...they dont need a hotel.

  • Exercise

    1. Write a list of assumptions for your

    product / business innovation?

  • How to prioritize assumptions

    Once you list assumptions, prioritize them using a grid like this:

    Impact

    Time horizon

    Will kill

    Wont kill

    OR

  • 1. Identify your most important assumptions using the simple prioritization from the previous page?

    Exercise

  • What is a hypothesis?If then statement that helps design tests for an assumption

    Clarifies your current understanding of what uncertainty you seek to resolve

    Is specific in the action, timing and value / amount of impact

    Helps to design and build an MVP

  • For your most important assumption, write some hypotheses you might want to test?

    Exercise

  • Critical Hypothesis ExampleCritical Hypothesis

    Professional photographed listings get 2-3 times more business (and host dont turn down free professional photography.

  • A scientific procedure undertaken to make a discovery, test a hypothesis, or demonstrate a known fact

    Or

    A scientific test in which you perform a series of actions and carefully observe their effects in order to learn about something

    What is an Experiment?

  • Minimum Viable Product (MVP)

    Experiment that helps you validate (or invalidate) hypotheses about the value or growth potential for a new product

    An MVP helps you answer a specific question about one of your assumptions

    Building an MVP is not a 1-time event

  • For the key assumption / hypothesis, design the most simple MVP you can think.

    Exercise

    Perfection is not when there is nothing left to add but nothing left to take away

  • Minimum Viable Product

    Translate your critical assumptions into an experiment:

    1. Isolate critical assumptions for testing2. Draft your hypothesis to be tested3. Build an experiment4. Measure the results5. Collect the data and learning in a systematic

    Validated Learning

  • Customer Development

    = Talking to people

    Get out of the building

    Qualitative interviews to learn more about customer needs and behaviors

    May start with the first test you run after you build an MVP

  • Fears

    Change in direction without a change in vision

    OR

    Persevere: A teams decision to test the next most important hypothesis

    Pivot

  • How does it work?

    Three Key Areas to Discuss

    1. History

    2. Terminology / Definitions

    3. Application / Applicability

  • What is the Lean Startup?

    3. Application / Applicability

    A. Experimentation

    B. Testing

    C. Measure Results

  • A. Experimentation

    Process of rapidly learning what customers want and will pay for

    Test assumptions so that you dont waste time and money building the wrong thing

  • B. Testing process Build-Measure-Learn loop Identify your assumptions Prioritize assumptions Focus on assumption with biggest risk Figure out how to test assumption quickly Figure out your hypothesis about that test Run experiment Review results Iterate

  • Build, Measure, Learn Loop

  • Culture of Testing1. Experiment design is important2. But, recording and evaluating the learning is more

    important3. Establish an organization that learns together4. Step up the sophistication of the experiment when

    you are ready to do so as a team5. Team learning is the most important outcome

  • C. Measure Results

    What knowledge are you looking to gain?The What

    What you are going to do with the knowledge when you get it? The So What

  • What if every hypothesis is invalidated?

    Pivot.

  • Top 10 types of pivots

    1. Zoom-in pivot2. Zoom-out pivot3. Customer segment pivot4. Customer need pivot5. Platform pivot6. Business architecture pivot7. Value capture pivot8. Engine of growth pivot9. Channel pivot

    10. Technology pivot

  • Path to Success

  • Why does it work?

    Likely Explanations

    1. Experience, analysis, evolution

    2. Basis in Scientific Method

    3. Reality Who cares?! It works!

  • Recap - How do you win?Build products more quickly by:

    Recognize your assumptions

    Test assumptions early and often

    Dont spend time and money building the wrong things

  • How do you get into trouble?

    Go off assuming that you know things that you actually dont know

  • Recap

    1. Who is in the room?

    2. How will this be valuable?

    3. What is the Lean Startup & where did it

    come from?

    4. How and why does it work?

    5. What should I do next?

  • Call to Action

    Engage Community

    LS 201 - Focus on assumptions

    LS 301 Focus on experiments

    Mentoring, Coaching, Additional Training Explore with the Lean Startup Co

    What should I do next?

  • Questions?

    Phil DillardLean Startup Trainer

    [email protected]

    Heather McGoughCo-Founder, Lean Startup Company(415) [email protected]

    mailto:[email protected]:[email protected]:[email protected]:[email protected]