• Present in 24 countries (HQ in Spain)

• 130,000 employees• Revenues of € 62,8 billions• 317,3 millions customers

Worldwide

Worldwide

Brazil

• Present in 3,7 thousands cities • 29,1% Market Share (mobile)• Revenues of R$ 33,9 billions • 91,1 millions customers

• BPO company: Logistics, Finance, HR, Real Estate and IT

• 1.600 employees• Revenues of R$ 240 millions

• Present in 6 countries: Brazil, Spain, Argentina, Chile, Peru and Colombia

• 6.000 employees• Revenues of R$ 1 billion

670 in Brazil

R$ 127 MM in BrazilBrazil, Spain, Colombia,

Argentina and Peru

Employees

Revenues (2012) Worldwide

SP PR RS PE

Distributions Centers

Logistics services for companies that want efficiency, low costs, security and experience provided by a solid overseas corporation like Telefonica

TGestiona Logística

TGestiona LogísticaCoverage

6 Distribution Centers in Brazil São Paulo: Mauá, Raposo Tavares e Barueri

Paraná

Rio Grande do Sul

Pernambuco

Our solutions

2,7 MillionsDeliveries

Door to Door / Year

1 MillionReturned

Equipment / Year

40Millions

Internal movements and storage / Year

16 Millions

Deliveries/year

WarehousingE-commerceReverse LogisticsDistribution

Distribution

Severe Risk Management

More than 150 KPIs monitored

Web-Tracking and Online Reports

Full delivery management: door-to-door, groupage services or full truck load.

Intensive technology and security: tracking, convoying, CCTV, fleet tracking.

• 2,7 millions Deliveries Door to Door / Year.

E-commerce

Warehouse Management Experts in door to door Post-sales Reverse Logistics Management Reports, Integrated BI B2B & B2C e-commerce platform Complete O2D processes, including

collection Fast set-up, minimum start-up costs

Reaching your customers through one click.

Fulfill your logistics needs with our door-to-door expertise. Our aggressive SLAs, tracking order and reverse logistics are the experience your client is waiting for.

Warehousing & D2D Distribution

IT Infrastructure Included

Aggressive SLA standards

Warehousing Distribution centers placed in strategic locations, close to the most important consumer centers in Brazil.

Our experience is also available to attend in house management.

• 99,9% accuracy

Reverse Logistics

100.000 items returned per month Governance: integrated Supply Chain

control Standardized Processes Specific Indicators Recycling Included (through partnerships) Best Practices in Brazil Social and Environmental Benefits

Scheduled Pickup

Classification

Correct Destination

Reuse, repair, recycle: the correct destination for discarded products is the key to bring profitability and improve sustainability indicators

A pioneer in Brazil, TGestiona Logistics works with this operation since 2006 and its Reverse Logistics Central was awarded, by FGV (respected institute in Brazil), as Innovative Project of the Year

ExpertiseClients

TítuloOur Structure

Barueri - SP

DescriptionGround: 9.026,70 m² Built Up Area: 6.504 m² Courtyard Area: 2.523 m² Capacity: 3.650 pallets

Mauá - SP

DescriptionGround: 70.000 m² Built Up Area: 12.885m² Courtyard Area: 29.000m² Capacity: 7.550 pallets

Raposo Tavares - SP

DescriptionBuilt Up Area: 1.000 m²Docks: 6

Nova Santa Rita - RS

DescriptionBuilt Up Area: 2.343 m²Courtyard Area: 4.224 pallets

São José dos Pinhais - PR

DescriptionGround: 11.000 m2Built Up Area: 4.526 m2Courtyard Area: 6.450 m2Capacity: 2.215 pallets

Great location, safest conditions.

The DC is close to BR 101 (main access road to NE states).

Address: Jaboatão dos Guararapes, near the airport and with easy access to Suape Port.

Jaboatão dos Guararapes - PE

DescriptionGround: 7.276,35 m²Built Up Area: 4.542 m²Courtyard Area: 1.714 m²Capacity: 2.500 palletsDocks: 12 docks

Security

Warehouse

Distribution

24/7 armed surveillance

CCTV room with steerable cameras

Fire Detection

Set Eletronic Tracker – Hybrid – HEO (High Earth Orbit)

GPS and Anti Jammer

Telemetry Support- embedded intelligence

Communication Channel: Dual Communication Network (GSM / GPRS) + Satellite

Vehicle equipped with a tracking system and locator

IT CompetencesIn

teg

rati

on

L

ayer

EAI

Relationship Systems LayerWWW BI WorkfloweCommerce

Logistics Basic Systems Layer

WMS TMS

ERP

Infrastructure Layer

Infrastructure

Clients and Suppliers

System platform

IT Competences Data center infrastructure

We are hosted in one of the Telefonica data center which is equipped with a modern infrastructure in terms of:• Energy supply (with diesel generators and UPS systems)

• Climate control (with external water coolers and chillers)

• Fire Detection & Suppression (with Inergen gas system)

• Security (with monitoring system and physical access control)

Our Data Center offer a state-of-the-art environment to keep

our servers up and running 24 hours a day with the highest

level of connectivity and internetworking capabilities

IT Competences Hardware infrastructure

Our storage and processing infrastructure is totally based on HP technology:

• DL580/380/360 Servers

• EVA4400/P4000 Storages

• MSL6000 Tape Library

Servers (=184 cores)

HPStorageWorks

MSL4048Tape

Library

Ready Clean Attention Error

OK

Storage (=45Tb)

Tape Library/D2D (=158Tb)

As a strategy of reach high availability and redundancy, we

use server virtualization technology extensively in our IT

environment. This type of solution permit the hardware

resources effectiveness as well as the decrease of downtimes.

IT Competences Network topology

MPLS

S.J.Pinhais

Data Center

N.S.Rita Jaboatão

Barueri Mauá Raposo

10Mbps10Mbps

10Mbps

30Mbps

L2L: 10Mbps

L2L: 100MbpsL2L: 100Mbps

São Paulo HQ

L2L: 100Mbps

Internet

Clients & Partners

Clients & Partners

Clients & Partners

20Mbps

L2L

IT Competences Our IT team

We have more than 40 highly experienced

professionals working on Logistic Systems, ERP

solutions, IT infrastructure, Business Intelligence,

Integration and Web Development Platforms.

IT Competences Our IT main partners

Título

Awards & Certifications