192
-1- 연구보고 01-24 사이버공간에서의 여론형성과 집합행동 2001. 12 조동기 오영석 조희경 / /

연구보고01-24 - ITFIND - IT 지식포털 œ장사이버공간에서의여론과집합행동5 제절사이버공간여론의유형과특성1 1.사이버공간여론의유형과실태

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  • - 1 -

    01-24

    2001. 12

    / /

  • - 2 -

    .

    .

    .

    TV, ,

    ,

    .

    ,

    . TV

    ,

    .

    ,

    .

    .

    ,

    .

    .

    .

    ,

    .

  • - 3 -

    .

    . , , ,

    .

    .

    .

    .

    ,

    . .

    .

    .

    2001 12

  • - 4 -

    1

    1

    1.

    2.

    2

    1.

    2.

    3

    1.

    2.

    2

    1

    1.

    2.

    3.

    2

    1.

    2.

    3

    1.

    2.

    3.

  • - 5 -

    3

    1

    1.

    2.

    3.

    4.

    2

    1.

    2.

    3.

    3

    1.

    2.

    4

    1.

    2.

    4

    1

    1.

    2.

    3.

    2

    1.

    2.

    3.

    4.

  • - 6 -

    5

    1

    1.

    2.

    2

    1.

    2.

    3

    1.

    2.

    6

    1

    1.

    2.

    2

  • - 7 -

    < 2-1>

    < 2-2>

    < 2-3>

    < 2-4>

    < 2-5>

    < 2-6>

    < 2-7>

    < 2-8>

    < 2-9>

    < 3-1>

    < 3-2>

    < 3-3>

    < 4-1>

    < 4-2>

    < 4-3>

    < 4-4>

    < 4-5>

    < 4-6>

    < 4-7>

    < 4-8>

    < 4-9>

    < 4-10>

  • - 8 -

    < 4-11>

    < 4-12>

    < 4-13>

    < 4-14>

    < 4-15>

    < 4-16>

    < 4-17>

    < 4-18>

    < 4-19>

    < 4-20> ( )

    < 4-21> ( )

    < 4-22> 1

    < 5-1>

    < 5-2>

    < 5-3>

    < 5-4>

    < 5-5>

  • - 9 -

    [ 2-1]

    [ 2-2]

    [ 3-1]

    [ 3-2]

    [ 3-3]

    [ 3-4]

    [ 3-5]

    [ 3-6]

    [ 4-1]

    [ 4-2]

    [ 4-3]

    [ 4-4]

    [ 4-5]

    [ 4-6]

    [ 4-7]

    [ 4-8]

    [ 4-9]

    [ 4-10]

    [ 4-11] ( )

    [ 5-1]

    [ 5-2]

    [ 5-3]

  • - 10 -

    [ 5-4]

    [ 5-5]

    [ 5-6]

  • - 11 -

    1

    1

    TV, ,

    ,

    .

    . , ,

    ,

    .

    2

    ,

    , .

    ,

    .

    , ,

    ,

    .

  • - 12 -

    .

    , ,

    , 1,000 .

    .

    2

    1

    . (cyberscape)

    ,

    . , , ,

    , / , / ,

    . (push)

    , (pull) .

    2

    1998 2001 9

    2,400 , 56% 44% . 7

    56% 63%, 49%

    . 7~19

    , 30~40

    . 93%

    .

  • - 13 -

    11 ,

    60% 2 95% .

    8 6 (42.7%) 6

    (31.6%) .

    ,

    .

    .

    3

    1

    .

    SMCR(source-message-channel-receiver)

    (source) (message)

    . (channel)

    (receiver) .

    , , .

    .

    . , ,

    ,

    . ,

    (involvement)

    (immunity) .

    ,

    .

    .

  • - 14 -

    ,

    , , , .

    (interpersonal)

    , (interpersonal)

    . (group)

    ,

    (mass)

    .

    . , , ,

    .

    .

    2

    . (disembodiment)

    .

    .

    .

    .

  • - 15 -

    ,

    . , ,

    .

    .

    (reputation)

    .

    .

    . , , ,

    . .

    .

    .

    (cyber claim-maker) .

    .

    3

    , ,

    , , , .

    (riots)

    , (panic)

    .

    , , . (mass hysteria)

    ,

    . (fashion)

    , (fads)

    , .

  • - 16 -

    ,

    (public opinion) .

    . (rumors)

    ,

    . (urban

    legends) ,

    .

    .

    . (resistance movements)

    ,

    (reformative movements)

    . (revolutionary movements)

    , (alternative movements)

    , .

  • - 17 -

    4

    1

    2000~2001

    .

    , , , ,

    , .

    , , , 4

    .

    ,

    91.4% .

    , .

    , ,

    , , , . ,

    ,

    . ,

    , .

    ,

    .

    . ,

    56.5% .

    .

    .

    .

    . ,

    .

    , ,

    , ,

    .

  • - 18 -

    2

    . ,

    . ,

    . , ,

    .

    ,

    . .

    .

    .

    , , ,

    . , , ,

    , .

    ( , ,

    ),

    . , , ,

    ( , ) , .

    ,

    . ,

    .

  • - 19 -

    , (

    ) .

    ,

    .

    . (

    ) .

    ,

    .

    ,

    .

    .

  • - 20 -

    5

    1

    .

    .

    .

    (identification)

    .

    .

    , ,

    .

    .

    ,

    .

    .

    .

    .

    .

  • - 21 -

    2

    .

    (lynch)

    (hooligan) .

    , .

    , , .

    ,

    .

    .

    .

    .

    3

    . , ,

    , .

    ,

    , , , ,

    .

    , , . , ,

    (gatekeeper)

    .

  • - 22 -

    .

    . ,

    .

    6

    1

    . ,

    .

    ,

    .

    .

    .

    .

    ,

    .

    .

    .

    . .

    .

    ,

    .

  • - 23 -

    ,

    .

    ,

    .

    .

    .

    .

    2

    .

    , .

    . ,

    ,

    .

    .

  • - 24 -

    , .

    .

    ,

    .

    .

    , .

    .

    .

    .

    .

    ,

    .

    .

    .

  • - 25 -

    1

    1

    1.

    . 2001 9

    2,400 xDSL(ADSL, HDSL )

    600 ( 2001.10).

    . , ,

    , , ,

    , 20 30

    .

    ,

    .

    , , ,

    , , ,

    , .

    , , ,

    , .

    (synchronous) ,

    .

  • - 26 -

    . ,

    , ,

    .

    . ,

    ,

    .

    .

    ,

    .

    2.

    TV, ,

    ,

    .

    ,

    . TV

    ,

    .

    ,

    .

    .

  • - 27 -

    . , ,

    ,

    .

    ,

    , .

    ,

    .

    .

    2

    1.

    ,

    , ,

    .

  • - 28 -

    .

    .

    .

    .

    , ,

    .

    , , , , , .

    .

    , , .

    .

    .

    .

    .

    ,

    ,

    , .

    .

  • - 29 -

    .

    .

    .

    (survey) ,

    .

    .

    .

    , , , ,

    , ,

    . , , ,

    , .

    .

    , , ,

    .

    ,

    , .

    .

  • - 30 -

    2.

    .

    ,

    .

    .1)

    .

    ,

    , .

    ,

    .

    .

    ,

    .

    1)

    .

    .

    ( 2000).

  • - 31 -

    .

    1,000 .

    , ,

    . 7

    1 .

    1

    .2)

    .

    , (correspondence analysis) (logit)

    .

    .

    . ,

    .

    ,

    .

    1

    .

    3

    .

    .

    . ,

    .

    .

    .

    2) 3

  • - 32 -

    , , . ,

    , , ,

    , , ,

    . , ,

    .

    ,

    .

    1.

    (1999) , ,

    ,

    . , ,

    i-MBC,

    . ,

    ,

    . ,

    .

  • - 33 -

    .

    ,

    .

    (wave effect) .

    (2000) ( )

    . ,

    , .

    , ,

    .

    ,

    .

    .

    .

    2.

    . .

    .

  • - 34 -

    16 ,

    . 40

    , 2 5,000 .

    2 .

    . 1999

    ,

    . .

    (2000)

    .

    ,

    .

  • - 35 -

    2

    1

    ,

    .

    (Jones 1994, 1998;

    Rheingold, 1993). ,

    PC (on-line service) .

    .

    .

    (Kitchin, 1998).

    , (bandwidth), (protocol),

    (interface) ,

    , (boundary) , ,

    .

    (cyberscape) ,

    . , , / ,

    / , / , .

  • - 36 -

    1.

    . ( )

    .

    ,

    (IRC)

    .

    .

    (nickname)

    .

    . .

    .

    ,

    .

    .

    .

    ,

    .

    (avatar)

    .

  • - 37 -

    . .

    ,

    .

    . ,

    .

    .

    , .

    ,

    , PC ,

    .3)

    .

    .

    (MU* ) .

    ,

    (MUD) .4)

    .

    3) PC

    ,

    16 .

    .

    4) (MUD: Multi-User Dungeon Multi-User Dimension)

    (Raymond 1993:287). (MU* ) ,

    (MUSH), (MUCK), (MUSE) .

  • - 38 -

    , 3

    . ,

    . ,

    .

    .

    ,

    . ,

    .

    .

    .

    P2P(peer to peer) .

    P2P

    . P2P PC

    , PC

    . P2P

    . 1970 CPU

    .

  • - 39 -

    (IM)

    . P2P

    . , .

    ,

    .

    ,

    .

    , .

    ICQ, , MSN PC PC, PC

    , , .5)

    . ,

    . ,

    . 2000 P

    .

    P2P . PC MP3

    . P2P

    .

    ,

    .

    5) (NetValue) 2001 5 31 4

    , 14.5%( )

    . MSN (11.7%), (4.9%)

    . 60%

    1,250 . DOT21 MSN 2001 4 1,033

    , 40% .

    , 1 43%(179 ) , 6 ~1

    23% . 30

    ~1 33% , 1 40% .

    .

  • - 40 -

    2.

    .

    (e-mail)

    ,

    . ,

    . (push) .

    .

    .

    (mailing list)

    ,

    . ,

    .

    .6)

    ,

    .

    6)

    (benign dictatorship) (Kollock and Smith, 1998).

  • - 41 -

    .

    ID@host .domain ,

    (ISP)

    .

    ( )

    .

    . /

    (BBS)

    . (Usenet)

    , .

    ,

    .

    ,

    (pull) .

    .

    , .7)

    (newsgroup) .

    .8)

    (threads) , (crossposting)

    .

    .

    7)

    (Kollock and Smith 1998).

    8) alt( ), biz( ), comp( ), misc( ), news( ),

    rec( / ), sci( / ), soc( / ), talk( )

    (Salzenberg 1992).

  • - 42 -

    han , 2001 11 140

    .9) (comp) 50 , (art),

    (rec) 20 .

    .

    .

    (Web)

    .

    ,

    .

    .10)

    (hyperlink)

    .

    . ,

    .

    9) (news.nuri.net) . 2001 11 1 .

    10) HTML

    .

  • - 43 -

    ,

    .

    , ,

    ,

    .

    .

    .

    3.

    , , ,

    < 2-1> ( 2000; Smith and

    Kollock 1998). (push)

    (pull) . , ,

    .

    .

    ,

    .

    .

    (anonymity)

    .

    (publicity) .

    .

    .

  • - 44 -

    < 2-1>

    1) 2) 3)

    : 1) (synchonicity)

    2) (anonymity)

    3) (publicity)

    2

    1.

    ,

    .

    , ,

    , .

  • - 45 -

    1998 2001 9

    2,400 , 56%

    44% . 7 56% ,

    63%, 49% ( ,

    2001).

    [ 2-1]

    7~19 ,

    30~40

    . 50 .

    100%

    , , .

    ,

    .

  • - 46 -

    1999

    .

    < 2-2>

    93%

    .

    [ 2-2]

  • - 47 -

    , , ,

    , ,

    .

    .

    2.

    11 ,

    60% 2 95% .

    < 2-3> (2001 11 )

  • - 48 -

    8 6 (42.7%) 6

    (31.6%) .

    49.7% , 2000

    , (16.0%) .

    (70.5%), (15.9%), PC (6.9%), (4.5%) , 2000

    PC ( 2001).

    xDSL(ADSL, HDSL )

    52% .

    < 2-3> 2001 11

    (daum.net) ,

    (kr.yahoo.com), (naver.com), (netian.com),

    (dreamwiz.com) ( , 2001).

    3

    1.

    .

    ,

    .

    .

    Netcaster (startup page) AOL

    , , (push)

    (push vendor) .

    .

  • - 49 -

    < 2-4>

    (Startup Page)

    - Netscape Microsoft

    -

    - Excite Netscape 7

    (Consumer

    Online

    Service)

    -

    - ISP

    - AOL, MSN, AT&T WorldNet

    (Search Sites)

    - Yahoo!, Excite, Lycos, Infoseek ,

    (Push Vendor)

    - Push PointCast, Netscape, Netcaster,

    Microsoft Active Desktop

    (HUB) -

    (Home Base)

    - ,

    : (1999),

    < 2-4> .

    . ,

    (HUB) .

    , . ,

    .

  • - 50 -

    < 2-5>

    (Directory)

    , ,

    ,

    -

    -

    PC

    , ,

    , ,

    ,

    - X.25 PC

    -

    (HUB)

    - Hub Hub

    -

    ,

    ,

    -

    : (2000)

    . ,

    , , , PC

    .

    .

    2001 11 10

    . .

    ,

    . < 2-3>

    10

    .

    .

  • - 51 -

    2.

    ,

    .

    ,

    , , .

    , ,

    ,

    . , ,

    ,

    .

    .

    < 2-6>

    ( )

    (yavis.com), (shopbinder.com),

    (omi.co.kr),

    (bestbuyer.co.kr), (mymargin.com),

    (eprice.co.kr), (clickprice.co.kr)

    ( )

    (enuri.com), (libero.co.kr),

    (wedis.com), (travelportal.co.kr)

    : (2001)

    2000

    40 , , , , , ,

    , .

    , , , , ,

    . 2001

    < 2-7> .

  • - 52 -

    < 2-7> (2001 11 )

    .

    , .

    ,

    .

    .

    2000 10% 11)

    . 2000 150

    . , , , ,

    , .

    2001

    11) (KISDI) 2000 11 20 12 8

    3 , 3 15 59 1

    .

  • - 53 -

    < 2-8> (2001 11 )

    3.

    ,

    .

    ,

    ,

    .

    ,

    .

    .

    ,

    , (Waskul and

    Douglass 1997).

    ,

    .

    ,

    .

    .

  • - 54 -

    .

    ,

    .

    ,

    .

    < 2-9>

  • - 55 -

    .

    , 21(www.anti21c.com),

    (http://www.antinetwork.net/) .

    520

    , < 2-9> .

    .

    ,

    .

    .

  • - 56 -

    3

    1

    1.

    (capacity) .

    (communications media) , , ,

    TV, , , ,

    (Straubharr and LaRose 1997).

    .

    .

    (Schramm 1982: [ 3-1] ).

    [ 3-1]

  • - 57 -

    SMCR(source-message-channel-receiver) ,

    (source) (message)

    . (encoder)

    (decoder) . (channel)

    . (receiver)

    , (feedback)

    . (noise)

    . < 3-1>

    < 3-1>

    ,

    ,

    TV,

    , ,

    TV

    ,

    SMCR

    .

    ,

    .

    .

    .

    (Straubharr ana LaRose 1997).

  • - 58 -

    2.

    .

    .

    .

    .

    ,

    .

    [ 3-2]

    .

    , , .

    (Michener and DeLamater 1999).

    .

    .

    .

    , .

    , ,

    . ,

    , .

  • - 59 -

    .

    . , ,

    ,

    . (degree of message discrepancy)

    . [ 3-3]

    .

    .

    .

    ,

    .

    [ 3-3]

  • - 60 -

    .

    .

    .

    ,

    .

    .

    ,

    .

    .

    .

    .

    ,

    (involvement) (immunity) .

    .

    , .

    .

    .

    .

    .

    .

    (Michener and DeLamater 1999).

    ( )

    , ( )

    .

  • - 61 -

    .

    (ethos)

    , (logos)

    , (pathos)

    .

    , .

    ,

    .

    3.

    .

    , , ,

    , .

    (interpersonal)

    .

    . (interpersonal)

    ,

    .

    .

    (point-to-point) .

  • - 62 -

    (group)

    .

    .

    . .

    . (mass)

    . , , .

    < 3-2>

    ,

    -

    ,

    -

    -

    -

    ,

    ,

    .

    . , , ,

    ,

    .

    . ,

    .

    .

  • - 63 -

    < 3-3>

    - -

    -

    ( )

    ( )

    ( )

    -

    , ,

    . (synchronicity)

    ,

    .

    . ,

    .

    (directionality) ,

    (on-way)

    , (two-way) .

    .

    . (interactivity)

    ,

    .

    .

  • - 64 -

    4.

    .

    (CMC)

    (impersonal)

    . (social presence theory Short, Williams, and Christie,

    1976) .

    .

    (Wood and Smith 2001: 72).

    .

    .

    .

    .

    ,

    .

    .

    .

    .

    (Sproul and

    Kiesler 1986), . , ,

    , .

    .

    .

  • - 65 -

    (disinhibition) .

    .

    ,

    .

    .

    .

    . (emoticons)

    (Metz 1994).

    .

    .

    (Walther 1992).

    ,

    .

    . SIDE

    .

    .

    .

  • - 66 -

    SIDE(Social Identification/DEindividuation)

    .

    (Postumes, Spears, and Lea, 1998).

    .

    , .

    (social identity) (personal identity)

    (deindividuation) .

    .

    . SIDE

    .

    ,

    (self-categorization) (Postumes et al. 1998).

  • - 67 -

    .

    . (hyper-personal

    communication)

    . , , ,

    (Walther 1996).

    .

    ,

    . SIDE

    .

    .

    . .

    (CMC)

    (intensification of loop)(Walther 1996) .

    .

    . ,

    ,

    ,

    (Wood and Smith 2001: 81).

    2

    1.

    ,

    .

  • - 68 -

    .

    . (body) . (disembodiment)

    .

    .

    .

    .

    .

    . ,

    (trolling),

    (impersonation) .12)

    (anonymity) .

    , , , ,

    .

    .

    .

    (pseudonymity) .

    (disinhibition) . , ,

    .

    , , .13)

    .

    12)

    .

    .

    13)

    (Smith and Kollock 1998 ).

  • - 69 -

    . , ,

    .

    . ,

    .

    .

    .

    .

    ,

    .

    .

    .

    .

    .

    .

    .

  • - 70 -

    .

    .

    .

    . .

    (support group) ,

    .

    .

    (synchronous)

    , .

    (asynchronous)

    . .

    ,

    ( ),

    , .

    .

    (zone of reflection) .

    .

  • - 71 -

    . (

    ) 6 .

    .

    , .

    . , ,

    .

    .

    .

    (directionality) ,

    (interactivity) ,

    ,

    .

    (on-way) (two-way) .

    . ,

    .

    , , .

    .

    .

    .

    .

    ,

    . . (avatar)

    .

    .

  • - 72 -

    .

    .

    .

    (reputation)

    .

    .

    .

    .

    , ,

    .

    .

    , ,

    .

    .

    . .

    ,

    .

    .

  • - 73 -

    2.

    .

    (gatekeeper)

    (agenda setting)

    .

    . ( :

    , ),

    .

    .

    .

    (narrow casting)

    (market segmentation) .

    .

    TV .

    .

    .

    .

    .

    .

    , , , TV, ,

    .

    .

  • - 74 -

    .

    ,

    .

    , .

    .

    .

    .

    . , , ,

    . (moderated)

    .

    .

    .

    .

    .

    .

    .

  • - 75 -

    .

    , . , , , ,

    .

    .14)

    . .

    , .

    .

    3.

    .

    (agenda setting) ,

    .

    (gatekeeper) , .

    ,

    . (frame theory)

    (Straubhaar and LaRose 1997).

    14)

    .

  • - 76 -

    .

    .

    . (interest group)

    . (non-government organizations)

    .

    .

    , , .

    (interests) ,

    . (resource)

    , (ownership) (public)

    .

    .

    (insides)

    , (outsiders) . [ 3-4]

    , ,

    .

    ,

    (carrying capacity)

    .

    , ,

    , .

    (urban legends) .

  • - 77 -

    [ 3-4]

    ( )

    ( )

    .

    .

    (cyber claim-maker) .

    .

    (secondary claim-maker) .

    .

    .

    ,

    .

  • - 78 -

    [ 3-5]

    3

    1.

    .

    (collectivity) . , ,

    (Blumer 1951; Tumer and Killian 1972). (crowd)

    .

    , , , , ,

    , . (casual crowd)

    .

    . (conventional crowd)

    .

    . (expressive crowd)

    . . (active

    crowd) . (lynch), ,

    . (solidaristic crowd)

    .

    .

  • - 79 -

    (mass)

    , .

    , .

    (public) ,

    .

    , (collective action) , ,

    . (spacial frame)

    ,

    . , ,

    . (scale of activity)

    . , , ,

    .

    . (collective behavior)

    ,

    . ,

    .

    (social movement)

    . .

  • - 80 -

    .

    , , , ,

    ([ 3-6] ). (riots)

    .

    (panic) .

    . .

    .

    , .

    [ 3-6]

    (mass)

    . , ,

    . (mass hysteria)

    , .

    .

  • - 81 -

    . (fashion)

    .

    . (fads)

    , .

    .

    .

    .

    .

    .

    (public opinion) .

    .

    , (reference group)

    (opinion leaders) . ,

    (significant others) .

    .

    ,

    . , ,

    .

    . , , TV

    .

    (Knopf 1975).

    (immediacy) ,

    .

    .

  • - 82 -

    (rumors)

    .

    . (Allport and Postman 1947)

    .

    (leveling) . (sharpening) ,

    .

    . (facts)

    .

    .

    .

    (urban legends) .

    .

    (alt.folklore.urban) ,

    , , (

    ), , , ,

    ( ) .

    .

    .

    .

    ,

    .

  • - 83 -

    2.

    .

    , (contagion theory) 19 (Gustave

    LeBon) (collective mind)

    . , , .

    (suggestion)

    .

    .

    .

    (convergence theory)

    .

    .

    .

    (emergent-norm theory)

    .

    . .

    .

    ,

    .

  • - 84 -

    (value-added theory)

    . , , , ,

    , .

    (structural conduciveness) ,

    (structural strains)

    . , , .

    (generalized belief)

    , (precipitating factors)

    . (mobilization for action)

    . (social control)

    . , ,

    .

    4

    1.

    .

    ,

    .

    .

    .

  • - 85 -

    ,

    , , (Aberle 1966; Tumer and Killian

    1975; Giddens 1998; [ 3 -6] ). (resistance movements)

    .

    . (reformative movements)

    .

    . .

    (revolutionary movements)

    .

    ,

    4 19 5 16 . (alternative

    movements) ,

    .

    .

    .

    , .

    .

  • - 86 -

    2.

    .

    (relative deprivation theory)

    .

    ,

    .

    (resource mobilization theory)

    , ,

    .

    ,

    ,

    .

    (social construction theory)

    .

    .

    (rational choice theory)

    .

    ,

    (free-riders) .

    . .

    .

  • - 87 -

    (network theory)

    .

    ,

    .

    .

    .

  • - 88 -

    4

    1

    1.

    2000~2001

    . , , , ,

    (involvement) ,

    .

    14 60 1,070

    . ( )

    .15)

    .16)

    .

    386 2000 5

    20 . 5 18

    386 5 27

    . OOO 3

    , .

    15) 2 (WPPS) 10,000

    . 7

    1 .

    16)

    ,

    .

  • - 89 -

    .

    2000 ,

    .

    ,

    .

    .

    2000 7 ( )

    .

    . ,

    .

    .

    2000 11 P

    .

    ,

    .

  • - 90 -

    2.

    .

    . [ 4-1]

    91.4% ,

    , .

    [ 4-1]

    2000 11

    .

    .

    .

    60.9% 48.3% ,

    53.0% .

    .

  • - 91 -

    < 4-1>

    30

    80.1% . 10 (13~19 )

    27.7% . 30 40

    10 20 .

    .

    . 40 64% 30

    30 58.1% 57.0% .

    10 .

  • - 92 -

    < 4-2>

    .

    .

    , ,

    , , .

    .

    ,

    .

  • - 93 -

    < 4-3>

    . [ 4-2]

    , .

    .

    [ 4-2]

  • - 94 -

    < 4-4>

    .

    , .

    < 4-4>

    , 10 , 20 , 40

    , 30 TV

    . 30

    , 10 20

    .

    . 30

    , 40

    .

  • - 95 -

    < 4-5>

    .

    ,

    .

    .

    .

    ,

    .

  • - 96 -

    < 4-6>

    . [ 4-3]

    ,

    .

    . ,

    , , .

    .

    , .

  • - 97 -

    [ 4-3]

    < 4-7>

    .

  • - 98 -

    < 4-8>

    20 30

    , 20 .

    , .

    40

    . 30

    , 10 20

    .

  • - 99 -

    .

    77% , 63%

    .

    70% . 1 ( ) 5 (

    ) 5

    .

    .

    < 4-9>

    < 4-10>

    .

    .

  • - 100 -

    < 4-10>

    . ,

    30 , 10

    .

    < 4-11>

  • - 101 -

    .

    56.5% .

    .

  • - 102 -

    < 4-12>

    .

    .

    < 4-13>

    . 30

    , 10 20

    . 20

    10 40 .

  • - 103 -

    < 4-14>

  • - 104 -

    3.

    .

    . 35%

    , 17% .

    .

    [ 4-4]

    . 20

    40 . 10 20

    30 40 .

  • - 105 -

    < 4-15>

    < 4-16>

  • - 106 -

    .

    . ,

    .

    ,

    .

    < 4-17>

    . [

    4-5]

    , , ,

    .

    .

  • - 107 -

    [ 4-5]

    .

    .

    .

    .

  • - 108 -

    < 4-18>

    < 4-19>

  • - 109 -

    20 20

    . 10

    , 30

    . 40 .

    30 ,

    10 20 .

    .

    ( ), ( ), ,

    (logit) . < 4-20>

    ,

    .

    .

    .

    ,

    , ,

    .

  • - 110 -

    < 4-20> ( )

    [ 4-6]

    ,

    . [ 4-6]

    .

    ,

    ( ) ([ 4-7] ).

  • - 111 -

    [ 4-7]

    2

    1.

    1979 ARPANET

    ,

    (Harrison 1995).

    .

    1979 15 20,000

    . .

    .

    (From:) .

    .

    .

    .

  • - 112 -

    [ 4-8]

    ,

    .

    .

    (Terveen et

    al. 1997). 20 ,

    2 .

  • - 113 -

    . [ 4-8]

    ,

    . 143 8 (alt,

    comp, misc, news, rec, sci, soc, talk) (Salzenberg

    1992), (han) 130 .

    . han.comp.lang.perl,

    han.rec.baduk, han.soc.religion.buddhism

    .

    (threads)

    . ,

    .17)

    , , , ,

    , , ,

    .

    , ,

    . .

    , , , ,

    , , , .

    ,

    , (commons) .

    .

    17) .

    . .

    .

  • - 114 -

    [ 4-9]

    ,

    , . , ,

    .

    300,000

    .

    ,

    . (feeds) -

    (hosts) -

    . [ 4-9] (bucket brigade)

    .

    .

    .

    .

  • - 115 -

    -

    - .

    .

    . ,

    , .

    han.comp.lang.c++ , han.rec.games

    . ,

    ,

    .

    . (Mancur Olson 1965) ,

    .

    ,

    .

    .

  • - 116 -

    ,

    .

    . ( ,

    , ) .

    ,

    .

    .18)

    .

    .19)

    .

    .

    (Kollock and Smith 1996).

    18) ,

    . 1,544 (10%)

    .

    .

    19) (killfiles) ,

    .

    .

  • - 117 -

    .

    .

    . , ,

    , .

    .

    (Raymond 1993) .

    17 ,

    .

    20) , 21) 22)

    ( ) .

    .23)

    .

    20) ,

    .

    (Gopher) . , , IRC,

    WWW

    21) ,

    ,

    .

    .

    22) (spam) (cancelbots),

    .

    .

    .

    .

    .

    .

    .

    23)

    .

    (Hill and Terveen 1996).

    ,

    .

  • - 118 -

    2.

    . -

    (www.sayclub.com) 1999 7

    , , ,

    , 2001 9 1,190 . 2000 7

    .

    , , , ,

    .

    ( , , ),

    .

    , , , ( , ) ,

    .

    ,

    .

    . .

  • - 119 -

    .

    (avatar) .

    .

    .

    [ 4-10]

    .

    2,000 , , , ,

    .

    ( ),

    ( ), ( ),

    , , ( )

    24) .

    , .

    24) 100 5,000 .

  • - 120 -

    .

    .

    .

    ,

    .

    .

    , .

    ,

    .

    .

    ,25)

    30% ( 2001).

    1999

    2000 . 2001 9 1,000 ,

    3,000 .

    .26)

    , (cyber jockey: CJ)

    .

    25) (Winamp) ,

    . ,

    .

    MSN, .

    .

    26) 156,000 (

    2001).

  • - 121 -

    < 4-21> ( )

    1

    2

    3

    4

    5

    6

    7

    8

    9

    10

    -

    -

    - /

    - /

    : (2001. 9. 4 )

    CJ DJ

    . CJ 2000

    ,

    . CJ

    , .

    CJ , ,

    . CJ

    .

    CJ .

    CJ DJ

    ,

    .

  • - 122 -

    CJ

    CJ .

    CJ

    .27)

    [ 4-11] ( )

    27) . CJ

    CJ . CJ

    CJ

    . CJ .

    1~2 CJ .

    6 12 12 12

    CJ ( 2001).

  • - 123 -

    , 30~40

    . [ 4-11] 30 52%,

    40 42% .

    .

    , ,

    , . (tag) HTML

    . 10 ~20

    .

    .

    .

    , .

    ,

    VOD(Video on Demand) ,

    .

    . , ,

    .

    28)

    .

    28) 20 ~200

    .

  • - 124 -

    3.

    . ( )

    ,

    ( ) .

    .

    , 1995

    .

    ,

    . ( ,

    , 100m 100m

    ) .

    ( )

    .

    .

    ,

    (Refresh) F5 ( )

    .

    .

    .

    .

    .

  • - 125 -

    .

    .

    .

    ,

    . 2001 3 31 9

    3 31 (www.mext.go.jp),

    (www.sankei.co.jp), (www.jimin.or.jp),

    (www.tsukurukai.com), (www.fusosha.co.jp)

    (www.gikai.pref.hokkaido.jp) .

    5 .

    9 , , 3 , 6 , 9 30

    , , ,

    31

    . 1

    9

    .

    .

  • - 126 -

    6

    1 49

    .

    .

    4 IP IP

    . 9 5

    3 31 .

    31 12 25 ,

    31

    .

    24 .

    9 1

    , 5 2 ,

    30 1~2 1 5 .

    .

    ., .

    .

    .

  • - 127 -

    .

    .

    .

    .

    .

    .

    .

    .

    . (www.freeonline.or.kr) 2001

    6 29 , ,

    290 .

    ,

    .

    .

    . .

  • - 128 -

    .

    3 100

    (http://myhandphone.net) .

    3 2001 6 21 20

    . 2001 5 3

    .

    , .

    , ,

    .

    4.

    .

    (anti)

    .

    .

    (CMC) - , , - .

    ,

    , .

  • - 129 -

    .

    .

    , .

    (anonymity)

    .

    ,

    .

    .

    ,

    .

    1998

    .

    ,

    . 2001 50

    1 .

    .

    , ,

    .

    ,

    (http://www.antinet.net) (

    2 < 2-1> ). .

  • - 130 -

    < 4-22> 1

    DJ

    3

    www.urimodu.com

    myhome.dreamx.net/freenet200

    0

    www.ngokorea.org

    krmusic.tripod.com

    www.antipyramid.org

    226 1,403

    161 8,373

    133 4,664

    112 9,597

    108 3,263

    : , 2001 8 6

    .

    (anti) .

    , ,

    .

    .

    . (CMC)

    .

    .

  • - 131 -

    .

    . , ,

    .

    , ,

    .

    .

    .

    ( , )

    ( ) ,

    .

    . , HOT

    .

    (http://www.antimisskorea.org)

    .

    .

  • - 132 -

    .

    .

  • - 133 -

    5

    1

    1.

    .

    [ 5-1] .

    .

    .

    . ,

    .

    ,

    .

    .

    (identification) .

    .

  • - 134 -

    [ 5-1]

    . ,

    , [ 5-2]

    .

    , , ,

    .

    (Metcalfe's law)

    , (Metcalfe).

    29)

    .

    29)

    20% ( 4 ).

  • - 135 -

    [ 5-2]

    2.

    .

    ,

    . < 5-1>

    .

    < 5-1>

    ,

    ( )

    ,

    .

    .

    .

  • - 136 -

    < 5-2>

    (chain letter)

    (mailbot)

    . ,

    .

    ,

    .

    (caption) ,

    .

    (reply)

    , .

    ,

    .

  • - 137 -

    .

    .

    , .

    ( )

    (cross-posting) .

    (flooding) .

    ,

    .

    (spam) , (chain letter), (mailbot) .

    ,

    .

    (mailbot)

    (agent)

    .

    .

    ,

    (logos) .

    (pathos)

    .

    .

  • - 138 -

    .

    .

    .

    . (network density)

    . (homogeneity)

    .

    [ 5-3]

  • - 139 -

    , .

    ,

    .

    .

    .

    .

    [ 5-4]

    ,

    .

  • - 140 -

    . ,

    .

    ,

    .

    .

    .

    .

    10

    .

    2

    1.

    , , , , ,

    .

    .

    .

    ,

    .

    , ,

    ,

    . [ 5-5]

    (lynch) (hooligan) .

    . ,

    , .

  • - 141 -

    [ 5-5]

    (rumors) ,

    .

    , .

    (virus hoax) .

    ,

    .

    2001 5 SULFNBK.EXE

    .30)

    30) (SUNFNBK.EXE)

    ,

    .

  • - 142 -

    ,

    .

    ,

    .

    (urban legends) .

    ,

    .

    ,

    .

    .

    ,

    . 1990

    (modem tax)

    .31) , 2000

    .32)

    31) (FCC)

    FCC

    (The AFU & Urban Legends Archive,

    http://www.urbanlegends.com).

    32) han.soc.culture.seoul

    , , ,

    .

  • - 143 -

    .

    ,

    ,

    .

    .

    .

    .

    .

    ,

    .

    , , , .

    .

    ,

    , < 100

    > .

  • - 144 -

    ,

    . ,

    .

    ,

    .

    ,

    .

    , ,

    .

    ,

    .

    .

    2.

    ,

    .

    .

    .

    .

    .

    ,

    .

  • - 145 -

    .

    (public goods) .

    .

    (critical mass) . , ,

    .

    (Smith and Kollock/ 2001).

    .

    .

    .

    .

    .

    .

    .

    ,

    .

    .

    .

  • - 146 -

    < 5-3>

    ,

    ,

    ,

    ,

    .

    .

    3

    1.

    (cyber crime) .

    ( ) , .

    (2000)

    , .

  • - 147 -

    ,

    , ,

    .

    ,

    , ,

    .

    . , , ,

    .

    , , , ,

    .

    , , ,

    , , . (2000)

    ,

    .

  • - 148 -

    , . ID

    , . ,

    .

    , . ,

    .

    . , .

    . , . , ID ,

    , ,

    . , , ,

    , . ,

    . ,

    .

    .

    , .

    < 5-4>

    ( , / , , /

    , )

    ( , )

    ( , )

    ( ) ( , , , )

    :

  • - 149 -

    (2000)

    . < 5-4>

    .

    .

    , ,

    .

    .

    .

    12 , 11

    ( 2000).

    .

    .

    , , , ,

    .

    .

    , .

    .

    2.

    ( )

    .

    ,

    . ,

    .

  • - 150 -

    . , ,

    , .

    .

    ,

    , .

    ,

    .

    ,

    . [ 5-6] 20

    .

    . ,

    .

    . (redirection)

    .

    ,

    7 , 5000

    .

    2001 7 .

    .

    , 30~40

    .

    .

  • - 151 -

    [ 5-6]

    ( )

    ( )

    ,

    .

    . , ,

    , , (gatekeeper)

    , .

    , , .

  • - 152 -

    O , P

    . ,

    ,

    .

    , .

    ,

    .

    .

    PC

    , ,

    . ..., ,

    ,

    , , ,

    ,

    .

    .

    PC

    ,

    .

    ,

    .

    . < 5-5> .

    , ,

    .

  • - 153 -

    < 5-5>

    www

    -

    -

    FTP - FTP PC

    (BBS) - , ,

    ,

    USENET - ,

    ,

    - , ,

    ,

    : (2000)

    .

    . PC

    , .

    ,

    .

    . (newsletter),

    , . 2000 1

    . ID 1 21

    , 21 10 1 2

    .

    .

  • - 154 -

    .

    ,

    ,

    .

    , ,

    .

    . 2000

    20 2 ,

    .

    . 2001 2

    .

    .

  • - 155 -

    6

    1

    1.

    .

    .

    .

    (identification)

    .

    .

    , ,

    .

    .

    ,

    .

    .

    .

    .

    .

  • - 156 -

    .

    (lynch)

    (hooligan) .

    .

    , , .

    ,

    .

    .

    .

    .

    . ,

    ,

    .

    , , , , ,

    .

    , , . , ,

    (gatekeeper)

    .

    .

    .

    , .

  • - 157 -

    2.

    . ,

    .

    ,

    .

    .

    .

    .

    ,

    .

    .

    .

    . .

    .

    ,

    .

  • - 158 -

    ,

    .

    ,

    .

    .

    .

    .

    .

    .

    10

    .

    2

    .

    ,

    . , , ,

    , .

  • - 159 -

    .

    , .

    .

    ,

    .

    .

    .

    .

    .

    , .

    .

    ,

    .

    . ,

    .

    .

    .

    , .

    .

    .

    .

  • - 160 -

    ,

    .

    ,

    .

    .

    ,

    .

    .

    .

    ,

    . ,

    ,

    .

  • - 161 -

    . 2001, , < 3

    >, .

    . 2001, , < >,

    .

    . 2000, < >, .

    . 2000, , < >,

    .

    . 2000, , < >, .

    . 2001, , < >, .

    . 2000, , < >, .

    . 1999, , < >,

    .

    . 2000, / , < >, .

    . 2000, / , < >, .

    . 2001, : , < >, .

    . 1999, , < >, .

    . 2001, , < >,

    .

    . 2000, , < > 1 1 , .

  • - 162 -

    . 2000, / , < >, .

    . 2000, < >, .

    . 1999, , < >,

    .

    . 2001, , .

    (KRNIC). 2001, , http://stat.nic.or.kr.

    (KRNIC). 2001, , http://stat.nic.or.kr.

    (KISA). 2000, , .

    . 2001, , No.47, .

    . 2000, / , < >, .

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  • - 168 -

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  • - 169 -

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  • - 171 -

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  • - 185 -

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  • - 192 -

    University of Iowa

    1 1 1. 2.

    2 1. 2.

    3 1. 2.

    2 1 1. 2. 3.

    2 1. 2.

    3 1. 2. 3.

    3 1 1. 2. 3. 4.

    2 1. 2. 3.

    3 1. 2.

    4 1. 2.

    4 1 1. 2. 3.

    2 1. 2. 3. 4.

    5 1 1. 2.

    2 1. 2.

    3 1. 2.

    6 1 1. 2.

    2