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Building Tomorrow TodayOracle's Experience in Adopting OracleFusion Architecture and Building

Service-Oriented ApplicationsCliff Godwin

SVP Applications Development

Oracle Corporation

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The following is intended to outline our general

product direction. It is intended for information

purposes only, and may not be incorporated into anycontract. It is not a commitment to deliver any

material, code, or functionality, and should not be

relied upon in making purchasing decisions.The development, release, and timing of any

features or functionality described for Oracles

products remains at the sole discretion of Oracle.

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Agenda

Why Build Tomorrow Today

Case Studies:

PeopleSoft Enterprise HCM Service

Enablement

US Internetworking

Integrating the Oracle Application Suites

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Why Build Tomorrow Today?Because You Have To

Insert YourInsert YourRoadmapRoadmap

HereHere

BusinessStrategy

OrganizationalCulture

ApplicationStrategy

PlatformStrategy

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Oracle Providing Both More Choices Both a Benefit and a Challenge

0 1 2 3 4 5 6 7 8 9 10

Sustaining

Support

Extended

Support

Premier

Support

Years of Support

Unlimited

Protecting Customer InvestmentsLifetime Support

0 1 2 3 4 5 6 7 8 9 10

SustainingSupport

Extended

Support

Premier

Support

Years of Support

Unlimited


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0 1 2 3 4 5 6 7 8 9 10

Sustaining

Support

Extended

Support

Premier

Support

Years of Support

Unlimited


0 1 2 3 4 5 6 7 8 9 10

SustainingSupport

Extended

Support

Premier

Support

Years of Support

Unlimited


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0 1 2 3 4 5 6 7 8 9 10

Sustaining

Support

Extended

Support

Premier

Support

Years of Support

Unlimited


0 1 2 3 4 5 6 7 8 9 10

SustainingSupport

Extended

Support

Premier

Support

Years of Support

Unlimited


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As Well As An ArchitectureAdaptive, Insight-Driven Application Platform

Grid ComputingGrid Computing

Life

cycleMan

agement

Life

cycleMan

agement

A

pplication

Developm

entFram

ework

A

pplication

Developm

entFram

ework

Unified PortalUnified Portal

Business Process OrchestrationBusiness Process Orchestration

Fusion Service BusFusion Service Bus

ActivityActivityMonitoringMonitoring

Fusion Service RegistryFusion Service Registry

BusinessBusinessIntelligenceIntelligence

OracleOracleAppsApps

CustomCustomAppsApps

ISV AppsISV Apps

9Offers insight

into & analysis of

business-critical

information

9Enables business

agility throughrapid adaptation

9Enterprise ITInfrastructure

secure, lowest

cost, highly

available

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Evaluating ChoicesFraming Key Considerations forToday Projects

Question

What are the key considerations

and best practices to plan for

leveraging Fusion Architecture

Today

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Leverage Oracles ExperienceThree Cases, Considerations, Forward Compatibility

Service Enablement

Enabling both support for SOA-based

solutions and our internal developmentproductivity, quality and market agility

Securing the Enterprise

Answering the multi-instance access and

compliance questions with enterprise security

and provisioning

Integrating Oracle

Delivering on Oracles strategy by leveraging

Fusion Middleware To deliver end-to-end

processes and flexible, integrated solutions

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Case: PeopleSoftEnterprise HCM Service

Enablement

Delivering Customer and

Oracle Development

Flexibility, Agility and Re-Use

Updated: 10/21/2006 from10/16 v2

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Situational Overview

Merged Campus Solns to single HCM DB, separate component, SOA soln

HCM 8.9 released with SOA Framework with over 100 services, internal /external services, easy exposing as standards-based web services

Mature HCM development team provisioning and consuming services

BACKGROUND

PeopleSoft Enterprise HCM

Increasing cost and complexity

on maintenance & enhancement Campus Soln (CS) initiative

Objective to maintain leadershipthrough componentization

Minimize maintenance costs Focus on new development

Decrease customer TCO

RESULTS

PROJECT / INITIATIVE

Early 2003 componentizationproject with scope:

Data structure cleanup/abstraction layer around theHCM kernal

CS 8.9 on SOA framework

Central SOA guidance HCM core architecture teamunder VP of Development

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Expose HCM committedand stable interfaces

Implementing businessprocess oriented apps ona monolithic system

Compliance with industrystandards: WS*, UDDI

Lack of UI, Business-logic, and persistenceseparation

More effective utilizationof engineering resources

CHALLENGES

Native application toolsand technology supportfor service enablement

Integration Broker,Portal registry, ISR forpublic interfaces

Remoting support anderror management

Design and runtimeservice repository for

discovery and servicelifecycle mgmt

SOA Suite for process-centric design andmanagement

Development andcustomer IT agility andproductivity

Risk Mitigation

Deliver as low cost

provider to produceand customer reducedproject, maintenance,and future proofed solns

Independence From

Technology

Business-orientedInfrastructure

Evolutionary Approach

CAPABILITIES VALUE

Challenges/Capabilities/ValueService Enabling HRMS Applications

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How We Carried It Off

PROJECT DEFINITION

Executive support needed forstrategic investment

Componentization versusextension of core

Architecture team managingexpanded negotiations

Phased focus:

Framework rollout

Interface delivery

Project Approach

Componentize Evolve for best risk/value

Reuse existing tools

Train / Change behavior

TOOLS / METHODOLOGIES

Key enabling tools leveragingnative platform capabilities

SOA Framework Service Registry

Service interfaces on HR Core

Identify HR Core behavior

needed by service consumer Decompose to components

Define interface specifications

Implement HR Core

Leverage existing EIP, refactoron mod, add only services

Evaluate performance

CS consumes core services

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HCM Approach

Then ... Now ...

Core

HR+Rec

SIM

[...]

LS

GP

Communication

through welldefined

interfaces

Communication

through welldefined

interfaces

HRCore

HR+

Recruiting

GP

[...]

[...]

[...]

[...]

Fuzzy

boundaries

Fuzzy

boundaries

Fuzzy

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SOA Architectural Layering

PeopleTools

Portal Technology

Service Designer

Integration Broker

SOA Framework

Registry, Service Manager, Remote Access Manager, Event Manager

HR Core

Interfaces

Services

Events

Types

CS

Interfaces

Services

Events

Types

ELM

Interfaces

Services

Events

Types

Other

Interfaces

Services

Events

Types

. . . .

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Key Learning

CRITICAL SUCCESS FACTORS

Executive sponsorship"invest now" or "invest later"

Governance, training, buy-into sustain consumer andprovider teams collaboration

Mitigate risk thru evolution

Service enable components,then decouple model frompage with App Classes

Granular App Class servicesand aggregated service

Performance addressed early

FUTURE COMPATIBILITY

Standards adherence: WS*,WSDL, UDDI

Conformance to Oracle publicinterfaces and methodology

Interactive ServicesRepository (ISR)

Published EIPs / co-existence

Pre-delivered integrations,

canonical business objects,and composite framework

Oracle SOA Suite and AppDevelopment Tools

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Case: USInternetworking

Delivering EnterpriseSecurity and Provisioning

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In less than 3 months, achieved initial consolidation of user information, accessmgmt, and provisioning across hosted 11i, PSFT, SEBL and custom applications

Achieved compliance on multiple standards moving payback from 18 to 6 months

Ensured forward compatibility, as well as rapid payback with Fusion apps thruRBAC, provisioning aware wrappers, and embrace of SOA-based approach

BACKGROUND/CHALLENGE

USInternetworking specializes inmanaged enterprise and eBusinesssolutions and on-demand services

for Fortune 1000 companies Provide customers with secure

access and provisioning to variousproduct and service offerings

ERP/CRM increasingly multi-

instance and dynamic security needs Project was a necessity to run

business operation

RESULTS

SOLUTION

Leveraged Oracle Identity

Management and SOA to provide

centralized user management, single

sign-on, and provisioning across

product and service offerings

Streamlined setup and implementation

of security policies using RBAC

capability of Oracle Apps Simplified compliance reporting

across multiple audit standards

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How USInternetworking Carried It Off

PROJECT DEFINITION

Deliver SSO, user admin andprovisioning automation with

customer mgmt of their ownuser directories

High availability andscalability for critical, shared

resource Institutionalize internalchange management bestpractices

Reduce cost of compliancethrough documentation ofprocesses and controls


Externalized RBAC

Consistent with Fusion

Allows SOA approach toIdentity Management

Extend Identity Managementto internal and external users,

and web servicesProvisioning wrappers tosupport external processes

Oracle Internet Directory

Architected for future growth

Federation

Virtual Directory

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Key Learnings


Plan ahead when designingyour directory structure

Bring in the needed expertisein Identity Management

Adopt Service-Orientedapproach to Identity

Management

Organizational buy-in andprocesses managingchange critical

Pick a sophisticated enginefor provisioning


Leverage key standards LDAP

WS-Security WS-Trust

SAML

Externalize your authorization

modelConsider Oraclescomprehensive Identity Mgmtsolution

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Case: Integrating theOracle Application Suites

Using Fusion Middleware to

deliver pre-built integrated

applications

Updated: 10/21/2006 from 10/23 v5


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Delivery of Oracle Application Integration Architecture and Process IntegrationPacks, including these and more to follow:

Siebel CRM integrated w/ E-Business Suite Order Management

Siebel CRM integrated w/ Portal Billing and E-Business Suite Financials

Siebel CRM integrated w/ i-flex FLEXCUBE banking system; . and more

BACKGROUND

Industry-focused acquisitionstrategy

Need for seamless integrationto maximize customer benefit

Key Objectives:

Deliver integrated processes

Deliver Pre-Built SOA

Deliver flexibility withsustainability

RESULTS

PROJECT / INITIATIVE SCOPE

Central team funded and organizedto provide SOA services to Oracle

Application teams

Focus: Pre-Built integrated cross

application industry processes An Architecture that can beextended and ehanced by partners /customers cost effectively

Deliver supported integratedsolutions that are compatible withFusion Applications


One Example: Siebel Order to Oracle Order

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One Example: Siebel Order to Oracle Order

AccountMgmt

Browse & SearchProductsServices

Web/Call Center/Sales Force

IdentifyCustomer

Product/ServiceConfiguration

Product Instances

Pricing

Pricing

Order Capture

PricesOffersDiscountsOrders

Installed Products

Order

Management

Purchasing

Purchase OrderStockReplenishment

Billing

CustomerProduct

Installed Base

Opportunity

Availability, ShippingCredit Check

Pick/Pack/Ship

Siebel CRM

Siebel/Oracle

Oracle EBS Renewal

RMA

One way synchOracle > Siebel

Two way synchOracle Siebel

AR

Support bi-directional synch

Send new customer, address information toEBS only if used to place an order

Support customer merge in EBS, synched toSiebel

EBS as the product mastery Synch product hierarchy to Siebel

y Oracle Price Lists synched to Siebel

y EBS configurator presented from SiebelOrder Capture UI

y Leverages Siebel eligibility, compatibility,and pricing

y Siebel order capture calls EBS for ATP,credit checks, payment authorization,estimated shipping

y Complete order synched to EBS forfulfillment

y Order status synched back to Siebel, atheader and line levels

yInstall Base synched to Siebel as asset

One way synchOracle > Siebel

CUSTOMER

PRODUCT

PRICING

CONFIGURATOR

ORDER

INSTALL BASE

Price Lists

Configurator

Challenges/Capabilities/Value

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Seamless multi-appintegrations

Upward- compatibility

to Fusion applications

Reduce applicationupgrade impact

Enable upgrade-safe

customer extensions

Ensure robustness

and scalability

Avoid replicating logic

in multiple places

CHALLENGES

Extensible set ofobjects and services

Standardized services

across suites

Minimize upgradecosts

Pre-integrated app

functionality

Centralized error

management

Change impact and

layered extensions

End-to-end pre-builtindustry solutions

Increased customeragility and flexibility

Artifact re-use to lowercost to deploy andmaintain

Ability to extend /

leverage investments

Plug & Play vialoosely coupled webservices

Oracle Differentiator

CAPABILITIES VALUE

Challenges/Capabilities/ValueBuilding a Flexible Service-Oriented Integration

Priority Challenges

How We Are Carrying It Off

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How We Are Carrying It Off

PROJECT DEFINITION

Dedicated team to own anddrive planning and execution

Focus on highest priorities:

Problem segmentation Reference architecture

Relevant industry processes

Key re-usable canonical objects

Services needed to execute

Cross functional developmentwith participating apps teams

Build scalable developmentmodel with supporting methodsand guidelines for Oracle eco-system


Tools: FMW SOA Suite

Enterprise Service Bus & BPEL

Security, tranform mapper, adapters

Test harness to automate applicationcertification to canonical objects

Architecture:

Standards-based approach using

canonical objects and services

Methodologies:

Top Down: executive sponsorship;

Proof-of-concept projects to validate Governance for object definitions / use:

Structure and granularity

Standards in format, types, names

Examples of Segmenting the Problem

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Security

Error handling and guaranteeddelivery

Extensibility

Versioning

Internationalization support

Upgrade support

Installation, deployment, management

BY INDUSTRY AND SOLUTION

Telecommunications Order to Billing

Financial Services Loan Origination

Public Sector Case Management

Life Sciences Call to Case

Manufacturing Distributed OrderOrchestration

BY CAPABILITY

BY PATTERN

Scheduled batch

On-demand batch

Synchronous request-reply

Real-time data synchronization

Asynchronous send-and-forget

Composite application

Solution roadmap defined based ontangible business case and metrics

Design patterns based on priority solns

Patterns validated via POCs that includeeach participating app, to reconcilediffering approaches for each pattern

Plan to support all these capabilities, but

will phase in advanced features

Examples of Segmenting the Problem

A li ti I t ti A hit t

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28

Web Services

Native or Virtual Service API

Enterprise Objects Logical Model Industry Overlay Expressed as XSD

Industry Reference Models Activity/Task Process Models Object Class Diagrams (UML) Service Definitions

Process & Task Flows

Process Management Data Transformations Monitor & Control

Application Logic Business Function Service API

Oracle BPA Role based flows Generated Schema BPEL Blueprint export

Oracle BPA and AS-EE BPA for Design Export to AS-EE Schema for Runtime

Service Registry/OWSM

Discover & ProvisionSecure & Manage

Account

Order

Customer

ProductTop

Down

CRM HCM SCM FIN

OMBillingHUBTransport

Fusion Middleware

SOA Suite BPEL- State based flows ESB- Stateless flows BAM- Monitor & Alert

Application Content

Application Integration Architecture

H W C t li d E H dli

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29

How We Centralized Error Handling

We developed a common Error Handling framework that

enables error handling in a consistent way across all our

integration processes

The Error Handling framework covers catch and throw / re-throwsemantics and message formatting of business (process logic)

and system errors

The framework consists of:

Format Message function - Given message code and parameters,

returns formatted message text that can be logged or displayed to a

user

Fault Handler service

Common schema for fault messages

Internationalization design to enable translation of error messages

Ke Learnings SOA req ires a plan

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Key Learnings: SOA requires a plan


Executive sponsorship

Governance to ensure

strategic alignment

Standards to ensure

implementation consistency

Plan integrated solutions with

flexibility and modularity in

mind

Assume future need to addapplications to every

integration design for it now


Oracle canonical objects andservices are designed for

future compatibility withFusion applications

Start service-enabling your

own applications to participatein your future Enterprise SOAinitiatives

Use Oracles framework toloosely-couple yourintegrations to extend yourexisting app investments

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Summing Up

Bringing it All Together ToDeliver Adaptable, Insight-

driven Applications

Highlights From the Case Studies

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Highlights From the Case Studies

Critical Factors

Executive Sponsorship

Governance / Buy-in

Skilled resourcePlanned / architected

framework

Evolutionary approach to

implementation

Future Compatibil ity

Standards Adherence

Service-Oriented

Architecture

Oracle Delivered

Semantics and

Frameworks

Fusion Middleware / Tools

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Documents

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