Audiência Pública Comissão de Defesa do Consumidor da Câmara dos Deputados

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Audiência Pública Comissão de Defesa do Consumidor da Câmara dos Deputados Agência Nacional de Telecomunicações - Anatel. Marconi Thomaz de Souza Maya Superintendência de Serviços de Comunicação de Massa. 16 de abril de 2008. Número de Assinantes do Setor de TV por Assinatura. - PowerPoint PPT Presentation

Text of Audiência Pública Comissão de Defesa do Consumidor da Câmara dos Deputados

  • Audincia Pblica

    Comisso de Defesa do Consumidor da Cmara dos Deputados

    Agncia Nacional de Telecomunicaes - AnatelMarconi Thomaz de Souza MayaSuperintendncia de Servios de Comunicao de Massa16 de abril de 2008

  • Nmero de Assinantes do Setor de TV por AssinaturaDemonstrativo Geral(mil assinaturas)Superintendncia de Servios de Comunicao de MassaFonte: Prestadoras de TV por Assinatura (SATVA)

  • Resultado por Tecnologia(mil assinaturas)Nmero de Assinantes do Setor de TV por AssinaturaSuperintendncia de Servios de Comunicao de MassaFonte: Prestadoras de TV por Assinatura (SATVA)* Acompanhamento a partir de janeiro de 2007.

  • Meta para o IRS do PGMQRelao Reclamaes por Mil Assinantes Dez maiores NETs- O nmero de reclamaes considerado aquele recebido pelas prestadoras em seus centros de atendimento e informado no Sistema de Acompanhamento das Obrigaes das Prestadoras de TV por Assinatura (SATVA), conforme estabelecido no PGMQ-TV por Assinatura.

    Grf1

    8.26623469447.79558804258.04960992212.19764645937.060312926118.67084741628.489774853213.766381048419.636481661810.0447943532

    8.86032315197.66834411697.873021883512.30006547566.822328795918.38405374428.331343696213.548658371418.64254825449.6187525259

    6.47212078438.47606279687.701944044911.80159980616.559289830713.98240282837.791986774311.210693747713.66223908927.4243593496

    7.04278021549.00081032237.865315111412.01819130696.611274208214.91140752547.780934911110.59892328411.52331404686.7007019783

    7.250845785210.01754626128.098602179813.13266314146.594691927113.57466063357.74116948659.93251173719.6837284746.151142355

    5.741040654513.040959459611.028973411219.00994607215.83684202539.27131722688.22714842616.08411066743.21995897534.0913740198

    4.189393218112.96930193576.281903146115.98849386993.39697962577.88002518566.13785507785.45470041760.76111775583.7571733704

    6.142062770714.626983338911.391116661520.59871411614.832893416113.19708909926.46009347475.40464855781.82466442953.6592395799

    1.40056482332.89297493261.83854968363.06707382411.23528933141.91859923631.3345937831.09114514990.18313154951.0148514851

    0.39097841540.57918054910.92664743170.57710972950.19042317890.33064530940.25198299660.24562983580.05885122410.3164094825

    7.830790733411.73563560589.610429405113.210227272710.08451156118.166471791910.78888973918.129091597711.60770537819.141551207

    7.545744595110.743024720210.439073334714.82618235329.47867298587.143241739510.64892577598.356323217811.008176430910.9086689103

    8.192404745912.091973081911.833218470.461726607911.57651787089.564982437211.344645841410.26748453250.480973786910.2668465461

    11.163433786715.888283490612.777166754916.995307447316.114935388611.059245960513.039201322812.12247611352.180848187719.0257207908

    Net So Paulo Ltda. (So Paulo)

    Net Rio Ltda

    Net Belo Horizonte Ltda.

    Net Brasilia Ltda.

    Net Sul Com. Ltda.

    Net So Paulo Ltda. (Santos)

    Net Curitiba Ltda.

    Net Campinas Ltda.

    Net Goinia Ltda.

    Net Florianpolis Ltda.

    Reclamaes por Mil Assinantes

    Dez Maiores NETs

    Plan1

    1Anpolis

    Jan-07Feb-07Mar-07Apr-07May-07Jun-07Jul-07Aug-07Sep-07Oct-07Nov-07Dec-07Total

    Assinantes513152185385557458045938609063206592683758889

    Reclamaes1009569595001000374

    Reclam. / Mil Assinantes19.4918.2112.8110.588.610.000.160.000.000.006.35

    2Arapongas

    Jan-07Feb-07Mar-07Apr-07May-07Jun-07Jul-07Aug-07Sep-07Oct-07Nov-07Dec-07Total

    Assinantes190218891913193019611994201020252062209019776

    Reclamaes433928231800001152

    Reclam. / Mil Assinantes22.6120.6514.6411.929.180.000.000.000.000.487.69

    3Bauru

    Jan-07Feb-07Mar-07Apr-07May-07Jun-07Jul-07Aug-07Sep-07Oct-07Nov-07Dec-07Total

    Assinantes12765127921288712883129151293613085132611337613446130346

    Reclamaes25025417113711411500933

    Reclam. / Mil Assinantes19.5819.8613.2710.638.830.080.080.380.000.007.16

    4NET BELO HORIZONTE

    Jan-07Feb-07Mar-07Apr-07May-07Jun-07Jul-07Aug-07Sep-07Oct-07Nov-07Dec-07TotalJan-08Feb-08

    Assinantes1249751267621293181303191324921341921367421385291403281424491435941455111625211145100147294

    Reclamaes10069989961025107314808591578258132138015191230417171882

    Reclam. / Mil Assinantes8.057.877.707.878.1011.036.2811.391.840.939.6110.447.5711.8312.78

    5NET BRASLIA

    Jan-07Feb-07Mar-07Apr-07May-07Jun-07Jul-07Aug-07Sep-07Oct-07Nov-07Dec-07TotalJan-08Feb-08

    Assinantes6279964146660086706568836702797161473257746647624277440788478511978013482258

    Reclamaes766789779806904133611451509229441023116910499371398

    Reclam. / Mil Assinantes12.2012.3011.8012.0213.1319.0115.9920.603.070.5813.2114.8312.330.4617.00

    6Campinas

    Jan-07Feb-07Mar-07Apr-07May-07Jun-07Jul-07Aug-07Sep-07Oct-07Nov-07Dec-07TotalJan-08Feb-08

    Assinantes6348864213653846538468160693617039871420724017328173932750338324557548176717

    Reclamaes87487073369367742238438679186016276364775930

    Reclam. / Mil Assinantes13.7713.5511.2110.609.936.085.455.401.090.258.138.367.6410.2712.12

    7Campo Grande

    Jan-07Feb-07Mar-07Apr-07May-07Jun-07Jul-07Aug-07Sep-07Oct-07Nov-07Dec-07Total

    Assinantes19146190281942719653203612046120627211062127621628202713

    Reclamaes19618913511310029201342801

    Reclam. / Mil Assinantes10.249.936.955.754.911.420.970.620.190.093.95

    8Curitiba

    Jan-07Feb-07Mar-07Apr-07May-07Jun-07Jul-07Aug-07Sep-07Oct-07Nov-07Dec-07TotalJan-08Feb-08

    Assinantes77505795798226483409842258593587164890088991591276914839108910328529334895558

    Reclamaes65866364164965270753557512023987970718010591246

    Reclam. / Mil Assinantes8.498.337.797.787.748.236.146.461.330.2510.7910.656.9511.3413.04

    9Florianpolis

    Jan-07Feb-07Mar-07Apr-07May-07Jun-07Jul-07Aug-07Sep-07Oct-07Nov-07Dec-07TotalJan-08Feb-08

    Assinantes3683537115375793760837554381293885939899404004108642006430854701554373344361

    Reclamaes37035727925223115614614641133844702845449844

    Reclam. / Mil Assinantes10.049.627.426.706.154.093.763.661.010.329.1410.916.0510.2719.03

    10Franca

    Jan-07Feb-07Mar-07Apr-07May-07Jun-07Jul-07Aug-07Sep-07Oct-07Nov-07Dec-07Total

    Assinantes802881268343847185518799884687838972910486023

    Reclamaes176171120988110000647

    Reclam. / Mil Assinantes21.9221.0414.3811.579.470.110.000.000.000.007.52

    11Goinia

    Jan-07Feb-07Mar-07Apr-07May-07Jun-07Jul-07Aug-07Sep-07Oct-07Nov-07Dec-07TotalJan-08Feb-08

    Assinantes3697237924395254113441926419264598547680491455097652379533245388965405755483

    Reclamaes726707540474406135358793608587431726121

    Reclam. / Mil Assinantes19.6418.6413.6611.529.683.220.761.820.180.0611.6111.018.010.482.18

    12Indaiatuba

    Jan-07Feb-07Mar-07Apr-07May-07Jun-07Jul-07Aug-07Sep-07Oct-07Nov-07Dec-07Total

    Assinantes212721502190221022312334241825192583265123413

    Reclamaes333126232216102510187

    13Joinvile

    Jan-07Feb-07Mar-07Apr-07May-07Jun-07Jul-07Aug-07Sep-07Oct-07Nov-07Dec-07Total

    Assinantes11570115731164811730118871197612173122901231812440119605

    Reclamaes158153109908039185180706

    14Londrina

    Jan-07Feb-07Mar-07Apr-07May-07Jun-07Jul-07Aug-07Sep-07Oct-07Nov-07Dec-07Total

    Assinantes18460185221961019972207932107820776209482090421335202398

    Reclamaes27026619816614449511211121

    15Maring

    Jan-07Feb-07Mar-07Apr-07May-07Jun-07Jul-07Aug-07Sep-07Oct-07Nov-07Dec-07Total

    Assinantes10516105991094811233115121170911545119101207411997114043

    Reclamaes236222158130108000100864

    16Curitiba/MMDS

    Jan-07Feb-07Mar-07Apr-07May-07Jun-07Jul-07Aug-07Sep-07Oct-07Nov-07Dec-07Total

    Assinantes124712361230121812041227126712561161116412210

    Reclamaes22201411111100080

    17Piracicaba

    Jan-07Feb-07Mar-07Apr-07May-07Jun-07Jul-07Aug-07Sep-07Oct-07Nov-07Dec-07Total

    Assinantes17720180311815018312185661886319003192901949919623187057

    Reclamaes29127419315613016612901087

    18Recife/MMDS

    Jan-07Feb-07Mar-07Apr-07May-07Jun-07Jul-07Aug-07Sep-07Oct-07Nov-07Dec-07Total

    Assinantes26129261212635126510267332724827791280572854729030272517

    Reclamaes505494336271224000001830

    19Ribeiro Preto

    Jan-07Feb-07Mar-07Apr-07May-07Jun-07Jul-07Aug-07Sep-07Oct-07Nov-07Dec-07Total

    Assinantes269612743428144287552960113027831050320853321134424401943

    Reclamaes36033324019616446172841352

    20NET RIO

    Jan-07Feb-07Mar-07Apr-07May-07Jun-07Jul-07Aug-07Sep-07Oct-07Nov-07Dec-07TotalJan-08Feb-08

    Assinantes3127413171483192523208603214363245163292393323313332213349563359003382663919866340143341006

    Reclamaes24382432270628883220423242704861964194394236343578141135418

    Reclam. / Mil Assinantes7.807.678.489.0010.0213.0412.9714.632.890.5811.7410.749.1312.0915.89

    21Net So Carlos

    Jan-07Feb-07Mar-07Apr-07May-07Jun-07Jul-07Aug-07Sep-07Oct-07Nov-07Dec-07Total

    991099621013810277104331063810517107261068710941104229

    1971791281068711000699

    22S. J. Rio Preto

    Jan-07Feb-07Mar-07Apr-07May-07Jun-07Jul-07Aug-07Sep-07Oct-07Nov-07Dec-07Total

    Assinantes15965160601654916766173431773518109184791859918892174497

    Reclamaes2101921391129400000747

    23NET SO PAULO

    Jan-07Feb-07Mar-07Apr-07May-07Jun-07Jul-07Aug-07Sep-07Oct-07Nov-07Dec-07TotalJan-08Feb-08

    Assinantes5457145482875580865615685675205779445881525984966090406189606231816328077029755638030645142

    Reclamaes45114858361239554115331824643676853242488047754125952277202

    Reclam. / Mil Assinantes8.278.866.477.047.255.744.196.141.400.397.837.555.878.1911.16

    24Santos

    Jan-07Feb-07Mar-07Apr-07May-07Jun-07Jul-07Aug-07Sep-07Oct-07Nov-07Dec-07TotalJan-08Feb-08

    Assinantes4911449717503495023050830514495241153042536855443954736557176257195551555700

    Reclamaes917914704749690477413700103184473986530531616

    R