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Introduction to the Nursing Department1. Nursing tenet and convictions
Tenet
To treat patients like family, innovate withprofessionalism and care for the community
Conviction ◎ To develop the potential of nursing personnel and
nurture their skills and ethics.◎To provide patient focused holistic nursing care
2. Organization Chart of the Nursing Department
Nursing chief of staff
Chang Shu-Fen
Nursing deputy chief Yeh Jing-Yi
Head nurseHuang Huei-Mei
Emergency outpatient services
Head nurse
Xu Mei-Jian
I.C.U., operating room, supply center, nursery room
Head nurse
Chen Xiu-Xia
The first ward of the medical and surgical gynecology department
Head nurse
1
急
門
診
第二
、九自費護理之家
內外科第五病房
內外
科第六病房
內外
科第七病房
精神
科第八病房
精神
科十一病房
精神
科十
病
房
精神
科十二病房
呼吸
加護病房
內外
科第三病房
加護
病房
開刀
房、供應中心、
嬰兒
室
護理長黃秀
書記
工友
照護服務員內
外
婦科第一病房
護理長吳霞
護理長施耀
護理長林素
護理長吳色
護理長李麗
護理長曾徵
護理長諶秀
護理長許美珍
護理長黃惠
各單位護理人員護理長游曼玲
市區門診
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Zeng Zheng-Shu
The 2nd and 9th private nursing home
Head nurseHuang Xiu-Lan
Respiration ICUThe 3rd ward of the medical and surgical department
Head nurseLee Li-Chu
The 5th ward of the medical and surgical department
Head nurseWu Se-Chu
The 6th ward of the medical and surgical department
The 7th ward of the medical and surgical department
Head nurseLin Su-Chu
The 8th ward of the psychiatry department
Head nurseShi Yao-Ping
The 11th ward of the psychiatry departmentThe 10th ward of the psychiatry department
Head nurseWu Xia-Ling
The 12th ward of the psychiatry department
Head nurseYou Man-Ling
Downtown outpatient services
Nursing attendants at each unit
Caretaker
Janitor
Associate clerk
(1) Current staff: 221 members including the chief, the
deputy chief,12 head nurses, 87 registered nurses, 25
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nurses, associate clerks, janitors and assistant
personnel.
(1)Working seniority As of 12/31, 2006
Seniority Number Percentage RemarksLess than 1 year 26 20.6﹪
1-5 years 42 33.3﹪5-10 years 27 21.4﹪10-15 years 19 15.1﹪15-20 years 3 2.4﹪
More than 20
years
9 7.2﹪
Total 126 100﹪
(3)Education
Graduate
school
University College Occupational
school
Total
Nursingadministrativ
e staff
3 3 10 0 16
Registered
nurse
1 3 30 1 35
Nurse 0 0 0 9 9Contracted
employee
0 6 43 7 56
Hour based
employee
0 2 6 2 10
Sub-total 4 14 89 19 126Percentage 3.2% 11.1% 70.6% 15.1% 100%
*2 Budding Grade instructors
3.Management and Responsibilities of the
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Nursing department(1 ) Major responsibilitiesCat. Management and major responsibilities
Nursing
ad
min
istr
atio
n
Person
nel
ma
nag
em
ent
1.Employment of nursing personnel:
2.Nursing type:: Taking nursing workforce and
patient specific needs into account, the hospitaluses the participation nursing approach toattentively take care of patients according tonursing principles of persistence and continuity.
。 .
3.Nursing personnel promotion:
4.Shift arrangement: Shift arrangement is madeaccording to a decentralized or volunteermethod in order to ensure fairness.
5.Performance evaluation:: Based on personnel
management regulations, a system has beenestablished for objective and fair promotion,including working performance, seniority and
an advancement system.6.Tranfer and task allocation:7.Welfare activities:
To periodically hold various communal activitiesincluding local or overseas travel once or twice ayear, to relieve working pressure.
N u
r s i n g Q . C .
Four sections: “administrative training”, “qualityauditing”, “community nursing” and “nursingstandards”. Led by head nurses as section chiefs anddeputy chiefs, meetings are routinely called to proceedwith quality control. The organization structure andresponsibilities are stated in the attached chart 2.
Cli
nic
nur
1. Nursing clinic responsibilities: conduct ward clinicnursing activities
To engage in hospital discharge preparation::
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sing Started at the general 1st ward in February, 2002 andextending to the whole hospital as of 2005.
Ed
uca
tion
Pre- job
training
Pre-job training: Depending on the number of newrecruits, new recruit training is held at least twice a
year.
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al
trai
nin
g
On- t h
e - j o b t r ai ni n g
Each nursing staff member shall accumulate at least30 class hours every year.
1.Academic studies: A. The hospital has laid down an annual
educational training plan, which includes casestudies and short term training classes.
B. Monthly study reports or case studies arescheduled by each ward.
C. Employees must attend related academicdiscourses and disquisitions outside the hospital.
D. To non-periodically view nursing operations
demonstrated by the related medical units2. Skill training: A. Regular conduct of CPR and firefighting tests on
nursing colleagues.B. Regular conduct of a variety of nursing skillsauditing.
3. Nursing personnel training held for each specificfield: including training of intensive care nurses,
hemodialysis technology, anesthetic nursingtechnology, respiration treatment technology,operating room nursing technology, psychiatrynursing, infection control nursing workshops andinformation workshop. According to the numberrequired by each unit, the nursing personnel are to
be sent for training in groups. 。
Nurseinter nshi p
Nursing Internship:
Reserac
h
To work on projects and conduct research training
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2.Home nursing taskforce
4. Welfare and Night Shift Allowance
1 Night shiftallowance
Midnightshift
Contracted employees: $500/day in the beginning, and$700/day after 15 working days
Regular employees: $300/day in the beginning, and
$500/day after 15 working days.
Night
shift
Contracted employees: $300/day in the beginning, and
$500/day after 15 working days
Regular employees: $200/day in the beginning, and
$300/day after 15 working days
2 Professionadvancement
allowance
A raise is to be given to contracted employees who pass thesecond year advancement: N1:$500/month
N2:$1000/month
N3:$1500/month
N4:$2000/month
3 Allowance
for special
units
$1000/month allowance for contracted employees stationed in
critical disease wards.
4 Allowance
for staff with
special
certification
$500/month allowance for each certificate is to be given to
contracted ward service employees who have ACLS and ETTC
certificates, but the allowance shall be no more than
$1,000/month in total for each employee.
5 Seniority
advancement
allowance
Contracted registered nurses or nurses, will be promoted one
grade each year according to their seniority at the medical center
with respect to salary at regional grade hospitals and regional
hospitals. In the medical center, the maximum seniority is five
years and three years at regional grade hospitals. The maximum
seniority at regional hospitals is two years, and four years for
personnel grouped in public posts.
6 Others 1. To provide accommodations to nursing employees working
away from home
2. Each unit provides a duty dormitory
3. A working outfit and a pair of shoes are provided each year for
each employee.
Nursing department recreation activities are held every year,which are subsidized from the nursing fund and by the hospital.
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4. Employees are encouraged to join the employee’s corporative
shop and bonuses are to be distributed with year end earnings.利
5. Table of Profession Advancements
27
10
2
88
0
7
2
0
12
6
1
9
7
1
8
20
7
0
2
4
6
8
10
12
14
16
18
20
人次
90 91 92 93 94 95
N1晉升
N2晉升
N3晉升
N4晉升
number of employees
promotions
6. Awarded Work
(1)The Q.C. circle
Earned awards in the first Medical Quality Circle Competition◎
sponsored by Yilan County Nurses Association in 2004.Unit Circle name Topic Key speaker Prize
Nursingdepartment
e- bliss babycircle
To lower the incompletion rate of nursingguidance for knee joint replacement
surgery.
Huang Xiu-Lanand one ward participating
member
Silver medal
Nursing
department
Sound-speed
circle
To lower the incompletion rate of the
nursing guidance for the patients
discharged from emergency treatment
Yang Wen-Hua,
Sun Jie-Fen and
emergency ward
participating
members
Bronze
medal
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◎ 2005
1. Earned a medial bronze medal in the 6 th Medical Quality CircleDemonstration and competitionUnit Circle name Topic Circle leader
and circlemembers
Prize
Nursingdepartment
E- bliss babycircle
To lower the incompletionrate of the nursingguidance for knee jointreplacement surgery
Huang Xiu-Lanand one ward participating
member
Medical bronzemedal
2. Earned awards in the second Medical Quality Circle Competitionsponsored by the Yilan County Nurses Association
Unit Circle Topic Key speaker Prize
Psychiatry
department
Q&A circle To lower the medicine taking irregularity
rate of bipolar disorder patients after
discharge from hospital
Lieu Jing-Yi Gold medal
Nursing
department
Sound-speed
circle
To enhance emergency patient satisfaction
toward nursing staff
Shen Jia-Yi, Lin
Wei-Jin
Bronze
medal Nursing
department
Blue angel
circle
To lower the loss rate of articles taken
care of for patients in the chronic disease
wards of the psychiatry department
Xu Qiu-Yen,
Chang Zhao-Ci
Bronze
medal
Earned awards in the third Medical Quality Circle Competition◎ sponsored by the Yilan County Nurses Association in 2006
Circle name Topic Circleleader
Key speaker Prize
Integrated 3C
circle
To lower the turnover rate of
new nursing employees
Huang
Qian-Yi
Shi Yao-Ping, Jin
Shu-Ping
Gold star
medal
YY circle To lower a veteran hospital
pressure sore rate
Pan Jia-
Yun
Pan Jia-Yun, Lin
Jin-Yi
Silver star
medalFall
prevention
circle
To lower patient fall rate Chou
Jin-Hua
Lu Shu-Hua, Lin
Wan-Yi
Bronze
star medal
This year was a victory for the hospital as it won the top three prizes in the※
county!!
(2)Innovation of nursing supplies
○ The colonscopy inspection trousers developed at the downtownoutpatient clinic were selected as excellent work in the demonstration
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and competition of innovative nursing supplies sponsored by the
Yilan County Nurses Association in 2004, and it also won third place
in the demonstration and competition of innovative nursing supplies
sponsored by the National Union of nurses associations, R.O.C.
○ The downtown outpatient clinic won second place in thedemonstration and competition of innovative nursing supplies
sponsored by the Nurses Association in 2005.
Unit Works Invented by PrizeDowntownoutpatient
clinic
Thoughtful trousers with palpation inspection
Chen Ren-Wen,Lee Ching-Yen,
Mou Show-
Feng, Zeng Li-Yun
2nd place
○ Won second place in the demonstration and competition of innovative
nursing supplies sponsored by the Yilan County Nurses Association in2006
Unit Work Invented by Prize
1W Anzhi chair Tsai Li-Huei,Huang Wen-Yu
2nd place
6W F Hugged pillow Yi-Yuan, HuangQian-Yi
2nd place
(2)Administrative Projects and Case Reports
○ Approved Taiwan Nursing Association administrative projects in 2005
at an approval rate of 66.6% which was higher than the 34% achievedby the Association.
11
項次 主 題 作者(依排序)
1 降低膝關節置換術護理指導未完成率之專案 黃秀蘭、金淑萍、葉靜宜
2 降低某地區醫院急診出院病人護理指導未完成率 楊春蓮、游曼玲、張淑芬
3 降低醫囑執行遺漏之改善方案 李麗珠、李雪紅、張淑芬
4 降低危險物品進入精神科急性病房之發生率 林素珠、林菁菁
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○ Approved Taiwan Nursing Association N3 case reports in May, 2006
in which 4 reports out of the applied five reports were approved
representing an approval rate of 80%. The topics of the approved case reports
are as follows:
○ Approved Taiwan Nursing Association N3 case reports in November,
2006 in which 3 out of the applied 5 reports were approved representing
an approval rate of 60%. The following are the topics of the approved
case reports.
Item Topic Author
1 A home nursing experience in taking care of a patientwho suffered from cervical vertebra injury
Huang Pao-Su
2 A nursing experience in taking care of a patient whohad artificial hip joint replacement surgery
Huang Wen-Yu
3 A nursing experience in taking care of a medium
degree retarded patient
Wu Xia-Ling
Item Topic Author
1 A project to lower the incompletion rate of the nursingguidance for knee joint replacement surgery
Huang Xiu-Lan, Jin Shu-Ping,Yeh Jin-Yi
2 To lower the incompletion rate of the nursing guidancefor patients discharged from emergency treatment in aregional hospital.
Yang Chun-Lian, You Man-Ling,Chang Shu-Fen
3 A project to lower the loss rate of executing doctor advice
Lee Li-Chu, Lee Xue-Hong,Chang Shu-Fen
4 To improve the occurrence rate of having hazardous
articles enter the acute disease wards of psychiatrydepartment
Lin Su-Chu, Lin Jing-Jing
Item Topic Author
1A nursing experience in taking care of a patient who had
a complex urinary tract infection after artificial anal
surgery.
Huang Qian-Yi
2A full time nursing experience in taking care of a patient
who had spine repair surgery.
Chou Jing-Hua
3An intensive nursing experience in taking care of a
patient who had an acute myocardial infarction seizure
for the first time.
You Feng-Lan
4A home nursing experience in taking care of a stroke
patient infected with scabies
Wu Yi-Zhen
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○Approved Taiwan Nursing Association N4 administration project
reports in September, 2006 in which 2 out of the applied 5 reports were
approved representing an approval rate of 40%. The following are the
topics of the approved administration projects:Item Topic Author
1 To lower the total weight of over weight patients in the chronic disease wards of a psychiatry department
Shi Yao-Ping, Ma Wan-Zhen, Zhuang Shu-Jing
2 A project to enhance the pressure sore healingrate in the acute disease wards of a hospitaldepartment
Chen Xia-Xia, Wu Xia-Ling
(4)Research and DevelopmentTabulated on 11/8/2006
Item Name of research project
Author Released at Releaseddate
Released
method
Remarks
1 Investigation into thefactors influencingurinary tract infection of seriously paralyzed
patients in a regionalteaching hospital.
Head nurse YouMan-Ling, Headnurse Lee Li-Chuand Chief ChangShu-Fen
2004 CounselingCommission
research project publication
2/17/2004 In writing Grade B
2 Investigation into theliving quality of long termhospitalizationchronically psychiatric
patients and relatedfactors
Head nurse ChenMao-Chang andChief ChangShu-Fen
The concept andmeasurement
section in 2004Living Quality
Workshop
7/17/2004 Poster P.67
3 Investigation into theliving quality of long termhospitalizationchronically psychiatric
patients and relatedfactors
Head nurse ChenMao-Chang andChief ChangShu-Fen
Medical institutenursing researchand administration
project workshopsponsored by theCounselingCommission
9/16/20049/17/2004
Oral P.1-37Excellent
4 A study to evaluate the project for theimprovement of respiratory infection in aregional teaching hospital
Registered nurseLin Wan-Yi
Medical institutenursing researchand administration
project workshopsponsored by the
CounselingCommission
9/16/20049/17/2004
Oral P.38
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5 The effect of daily lifegroup training on self carecapacity of the patientswith chronic disease
Registered nurseLin Su-Chu
The 1st disquisitiondemonstration held
by PsychiatricMental Health
Nurses’Association
2/25/2005 Poster P
6 The project to lower theincompletion rate of nursing guidance for knee joint replacementsurgery
Head nurseHuang Xiu-Lan,Registered nurseJin Shu-Ping and
Deputy Chief Yeh Jing-Yi
The 17th
nursing projectdemonstration
11/26/2005 Poster P.53
7 To lower theincompletion rate of nursing guidance for
patients discharged fromthe emergency treatment
in a regional teachinghospital.
Head nurse YouMan-Ling, NurseYang Chun-Lien,Chief Chang
Shu-Fen
The 17th nursing projectdemonstration
11/26/2005 In writing
8 A project to lower the lossrate of executing doctor advice
Head nurse LeeLi-Chu,
Registered nurseLee Xue-Hong,
and Chief ChangShu-Fen
The 17th nursing projectdemonstration
11/26/2005 In writing
9 A project to improve theoccurrence rate of havinghazardous articles enter
the acute disease wards of the psychiatry department
Registerednurses Lin Jing-Jing and Lin Su-
Chu
The 17th nursing project
demonstration
11/26/2005 Poster P.39
10 The ritual and behavior for the first month after giving a birth
Head nurse WuXia-Ling
Sheng-Mu Journal 07/2005 Periodical 62-66
11 Investigation into theeffect of partial pressurereduction conducted by aregional teaching hospitalon the healing of pressuresores
Registerednurses Chen Xiu-Xia, Lee Li-Chuand Chief ChangShu-Fen
2005 CounselingCommission
research projectdemonstration
95.05.02 In writing Grade A
12 To lower the total weightof over weight patientsin the chronic diseasewards of a psychiatrydepartment
Registerednurses Shi Yao-Ping, Ma Wan-Zhen and ZhuangShu-Jing
The 18
th
nursing project evaluation 9/15/2006 In writing
13 A project to enhance the pressure sore healing rateof the hospital’s acutedisease wards
Registered nurseChen Xiu-Xia,and Head nurseWu Xia-Ling
The 18th nursing project evaluation
9/15/2006 In writing
14 A home nursingexperience in taking careof a stroke patientinfected with scabies
Registered nurseWu Yi-Zhenand DeputyChief Yeh Jing-Yi
The thirdrepresentative
conference held inthe 5th year of
Taiwan Long-Term
04/28/2007 Posters
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Care ProfessionalAssociation
Total 14 cases
7. Major Responsibilities and Telephone Numbers of Each Unit in Nursing Department
Table 3 Telephone numbers of the nursing department of Yuanshan
Veteran Hospital and its wardsRepresentative line (03)9222141-2
Nursing
department
and its special
units
extension Medical and
surgical wards
Extension
Chief office 301 Ward 1 320
Ward 2 314Deputy chief office
228 Ward 3 315
Ward 5 316
Operationroom
304 Ward 6 309
Emergencyoutpatient
services
305 Ward 9 221
Medical andsurgical ICU
335 Wards of psychiatrydepartment
Extension
Respirationtreatmentwards
331Ward 8 310
Ward 10 311
Home nursing 250 Ward 11 312
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Nursing home 321 Ward 12 313
◎ E.mail address of the chief of nursing department :chang9369 @
mail.ysvh.gov.tw◎ E mail address of the deputy chief of nursing department :
6. Activity Recap
16