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ICT Transformation Programme

ICT Transformation Programme. Background April 2009 report by external consultancy on IT within the University May 2009 approval of report by SLT and

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Page 1: ICT Transformation Programme. Background April 2009 report by external consultancy on IT within the University May 2009 approval of report by SLT and

ICT Transformation Programme

Page 2: ICT Transformation Programme. Background April 2009 report by external consultancy on IT within the University May 2009 approval of report by SLT and

Background

• April 2009 report by external consultancy on IT within the University

• May 2009 approval of report by SLT and Council and agreement to proceed with recommendations

• July 2009 start of IT Transformation Programme– 5 stage programme covering 24 months and an investment of

£9.7M

Page 3: ICT Transformation Programme. Background April 2009 report by external consultancy on IT within the University May 2009 approval of report by SLT and

IT Transformation Programme

• Stages 1 – 3 Preparation

– Full analysis of IT department– Detailed requirements to meet University’s current and future

needs– Selection of preferred partner – Unisys– Upgrade to Clifford Whitworth Data Centre – Completed new data centre in Allerton building– Solution designed and accepted

All completed, approved and signed off.

Page 4: ICT Transformation Programme. Background April 2009 report by external consultancy on IT within the University May 2009 approval of report by SLT and

IT Transformation Programme

• Stage 4 - Build and Commission of Hardware

– New hardware ordered, delivered and installed in CW and Allerton data centres

– Resilient network built connecting the two data centres– Storage and compute hardware are in the process of being

configured and tested– Training of operations staff started and on-going for a number of

months with the support of Unisys

Handover for use March

Page 5: ICT Transformation Programme. Background April 2009 report by external consultancy on IT within the University May 2009 approval of report by SLT and

IT Transformation Programme

• Stage 5 – Migration

– Business Applications • Over 70 identified e.g. Banner, Agresso etc

– Business Objects• Includes mailboxes, desktops, filestore etc

– Infrastructure Objects• Firewalls, Remote Access etc

Plan starts 14 March, ends August 2011(These are provisional dates)

Page 6: ICT Transformation Programme. Background April 2009 report by external consultancy on IT within the University May 2009 approval of report by SLT and

Application Migration

• Complex Apps

– Agresso CRM

– Agresso Finance

– Banner Core

– Blackboard

– Library

– SAP

– SquizMatrix

– Accman

– Equitrac

• Simple Apps

– Everything else

Page 7: ICT Transformation Programme. Background April 2009 report by external consultancy on IT within the University May 2009 approval of report by SLT and

Migration Timeline

• Each application has a 6 week detailed migration timeline

– 4 weeks pre, 1 week migration, 1 week post

– Each week the responsibilities and tasks for ITS and Unisys have been detailed

– Business responsibilities :• Week (-4) agree actual downtime date, and for the Complex Apps

only agree business staff to carry out UAT

• Week (0) business staff available for UAT

• Week (1) “live” running

Page 8: ICT Transformation Programme. Background April 2009 report by external consultancy on IT within the University May 2009 approval of report by SLT and

Migration Impact

• 6 week migration window– Application freeze period. No changes to applications– Complex applications Banner and Agresso 8 weeks

• Migration week– Application unavailable for use

• Complex Apps – 2 days

• Simple Apps – 1 day

• Post Migration Week– Application performance measure

Page 9: ICT Transformation Programme. Background April 2009 report by external consultancy on IT within the University May 2009 approval of report by SLT and

Business Contact

• Migration 6 week Window– ITS Service Desk will communicate progress to application owners

• General queries on migration– Business Account Managers (John Green, Les Tarr, Andy Ward)

ITS Service Desk ext 52444

Page 10: ICT Transformation Programme. Background April 2009 report by external consultancy on IT within the University May 2009 approval of report by SLT and

Any Questions?

Page 11: ICT Transformation Programme. Background April 2009 report by external consultancy on IT within the University May 2009 approval of report by SLT and

Date Order Page 1

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Date Order Page 2

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Date Order Page 3

Page 14: ICT Transformation Programme. Background April 2009 report by external consultancy on IT within the University May 2009 approval of report by SLT and

Application Order Page 1

Page 15: ICT Transformation Programme. Background April 2009 report by external consultancy on IT within the University May 2009 approval of report by SLT and

Application Order Page 2

Page 16: ICT Transformation Programme. Background April 2009 report by external consultancy on IT within the University May 2009 approval of report by SLT and

Application Order Page 3