MIS2 Group Presentation Reporter : Group 4 Instructor: Dr. Celeste Ng 1

MIS2 Group PresentationMIS2 Group PresentationReporter : Group 4Reporter : Group 4Instructor: Dr. Celeste NgInstructor: Dr. Celeste Ng

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Group MembersGroup Members

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971760 林鈺樺971738 張佳惠

971747 陳玉珮

971714 卓知儀

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971708 鍾其璟

971736 范恕端

971731 顏漢軒

961764 楊佳樺

5 971730 戴瑜廷

The Brose GroupThe Brose Group (1)(1) Brose Group supplies windows,doors,seat adjusters,and

related products for more than 40 auto bands. Brose Group today employs more than 13,000 employees

at more than 51 location in 21 different countries. Brose hopes that relies on the science and technology, the

quality and the service, occupies the leading position in the auto market.

Brose use the SAP R/3,an ERP application licensed by SAP that supports more bussiness process.Because the existing information system were unable to support the company’ emering need.

(http://big5.51job.com/gate/big5/search.51job.com/hot/11498949,0.html)

971760 林鈺樺

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The Brose Group (2)The Brose Group (2)

http://www.youtube.com/user/brosegroup

To accomplish lean manufacturing, SAP has invented a business process it calls JIS(Just In Sequence).JIS is extension of JIT(Just In Time)

JIS extends JIT so the parts not only arrive just in time,but also in just the correct sequence. (http://big5.51job.com/gate/big5/search.51job.com/hot/11498949,0.html)

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ERP(Enterprise resource planning)ERP(Enterprise resource planning)

ERP integrates internal and external management information across an entire organization, finance/accounting, manufacturing, sales and service, etc.

ERP systems automate this activity with an integrated software application.

ERP advantages : immediately 、 Integration 、 foresighted Its purpose is to facilitate the flow of information between all

business functions inside the boundaries of the organization and manage the connections to outside stakeholders

(http://tw.wrs.yahoo.com/_ylt=A8tUwYuTi.RNnGkABt5r1gt.;_ylu=X3oDMTE1cW9sbTg5BHNlYwNzcgRwb3MDNQRjb2xvA3R3MQR2dGlkA1RXQzA3Ml8yODQ-/SIG=11jud5o5h/EXP=1306852371/**http%3a//wiki.mbalib.com/wiki/ERP)

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SAPSAP

SAP R/3 is a well-known enterprise resource planning (Enterprise Resource Planning, adoption of ERP) software from Germany SAP company research.

http://www.youtube.com/watch?v=EO2Df1p_tcw 6

http://www.youtube.com/watch?v=EO2Df1p_tcw

JIT(Just-In-Time)JIT(Just-In-Time) JIT is only when needed, only for the space required by the

required quantity and quality of the products needed for production.(http://wiki.mbalib.com/zh-tw/JIT)

JIT is a production, but the core inventory reduction, until the realization of zero inventory. (http://wiki.mbalib.com/zh-tw/JIT)

While allowing the production smoothly. The idea is a response to the logistics function, and JIT logistics application, means the right to correct the number of goods at the right time to the right place.

(http://wiki.mbalib.com/zh-tw/JIT)

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JIS (Just-In-Sequence)JIS (Just-In-Sequence)

JIS (Just-In-Sequence) in the JIT delivery system is evolved on the basis of the forthcoming material good order by the assembly to the production line.

( http://xyh95021.blog.163.com/blog/static/12879412520107310433324/)

System requirements JIS supplier of production systems and the equalization process. ( http://xyh95021.blog.163.com/blog/static/12879412520107310433324/)

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Question 1Question 1

1-1 What kinds of data must Brose have in order to provide JIS to its customers?

1-2.It cetainly needs a bill of materials (BOM)for the items it produces.What other categories of imformation will Brose need?

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1-11-1 What kinds of data must Brose What kinds of data must Brose have in order to provide JIS to its have in order to provide JIS to its

customers?customers?

Daily inventory status Shipment processing load pickup and

delivery capacity Packaging schedule Distribution load situation Distribution operations design

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BOMBOM

BOM is a list of the raw materials, sub-assemblies, intermediate assemblies, sub-components, components, parts and the quantities of each needed to manufacture an end product.

It may be used for communication between manufacturing partners,or confined to a single manufacturing plant.

(http://wiki.mbalib.com/wiki/BOM)

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1-21-2 It cetainly needs a bill of It cetainly needs a bill of materials (BOM)for the items it materials (BOM)for the items it

produces.What other categories of produces.What other categories of imformation will Brose need?imformation will Brose need?

Human resource Machine schedule Production schedule Production quantity Product design Production specification

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971738 張佳惠

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According to the description on page 396,the SAP system included applications for sales and distribution,materials management,production planning,quality management,and financial accounting and control.Describe,in general terms,features and functions of these applications that are necessary to Provide JIS

When an order proposal is made ,After approval by the customer,the goods completed during the day would have been shipped immediately to customers.

The supplier delivers the components and parts to the production line “just in time”and “just in sequence” to be assembled

For the JIS method to work, a number of requirements must be fulfilled:

˙There must be dependable relationships and smooth cooperation with suppliers.

˙The suppliers should be located near the company, with dependable transportation available.

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Sales and distributionSales and distribution (2) JITD flow diagramJITD flow diagram

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Zero Inventories: Maintaining a minimum level of inventory as part of a goal to reduce costs and increase profitability

Eliminate any waste: eliminate factor which lead to unqualified materials.

Purchase only enough materials each day to meet that days needs.

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According how many buyer do we have,have to arrange productive plan .

Produce units only as needed to meet actual customers demand

To reduce WIP(Work In Process ) inventories thorughout production system

To reduce manufacturing lead times, mainly achieved by drastically reduce WIP

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Eliminating waste: Overproduction- producing more than what is needed. Waiting time-the waste of machinery waiting time or idle time Transportation time-moving product but adds no value to

product. Unneeded processing- using the wrong process to do a job. Unnecessary Inventory-idle resources, occupy space and

increase cost Unnecessary Motion -waste of motion can be defined as

whatever time is spent not adding value to the product or process

Defective product – defect are a major source of waste in manufacturing environments

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Concentrates on quality including the purchase of raw material.

To increase the supplier quality two methods are used in a JIT system:

supplier quality engineering (SQE) : evaluate supplier capability, help suppliers develop process control, resolve quality issues.

receiving inspection (RI): provides an inspection service for purchasing.

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Financial and Accounting are most important to firm. Most accounting systems focus on determining

product costs for inventory valuation. Make information of product cost more correct It is important to have cost entry When JIT manufacturing systems come across to

accounting, it result in a low inventory holding costs. Increase the profit of the firm, result in more attractive

financial statement to the end users.

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The JIS concept is a process for optimizing manufacturing processes by eliminating waste

This process should improve profits and return on investments

This is done by reducing inventory levels, increasing the inventory turnover rate, improving product quality, reducing production and delivery lead times, machine setup and equipment breakdowns

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In the business progress, the control is important: Raw materials and components from suppliers Work in progress or part finished goods made within the

business Finished goods ready to dispatch to customers

To meet customer orders, product has to be available from stock. Otherwise, this can lead to a loss of sales and a damaged business reputation.This is sometimes called a ‘stock-out’.

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The Brose factory in Brazil produces more than doors for General Motors. The factory must coordinate the door orders with orders for other products and orders from other manufacturers. What kinds of IS are necessary to provide such coordinated manufacturing planning?

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What does coordinated What does coordinated manufacturing planning mean?manufacturing planning mean?

coordinated: to organize an activity so that the people involved in it work well together and achieve a good result

manufacturing: the business or industry of producing goods in large quantities in factories, etc.

planning: the act or process of making plans for something

http://zhidao.baidu.com/question/192312493.html?an=0&si=1

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http://zhidao.baidu.com/question/192312493.html?an=0&si=1

Material Requirements Material Requirements Planning (1)Planning (1)

MRP is a production planning and inventory control system used to manage manufacturing processes.

Most MRP systems are software-based.

http://en.wikipedia.org/wiki/Material_requirements_planning

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http://en.wikipedia.org/wiki/Material_requirements_planning

Material Requirements Material Requirements Planning (2)Planning (2)

A MRP system is intended to simultaneously meet three objectives:Ensure materials are available

for production and products are available for delivery to customers.

Maintain the lowest possible level of inventory.Plan manufacturing activities, delivery schedules

and purchasing activities.

Back to MRP II

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Manufacturing Resource Planning Manufacturing Resource Planning (1)(1)

MRP II is defined by APICS as a method for the effective planning of all resources of a manufacturing company.

APICS is a not-for-profit international education organization. http://en.wikipedia.org/wiki/APICS

Addresses operational planning in units and financial planning in dollars.

A simulation capability to answer "what-if" questions and extension of closed-loop MRP.

http://en.wikipedia.org/wiki/Manufacturing_resource_planning

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http://en.wikipedia.org/wiki/APICS




Not exclusively a software function, but a marriage of people skills, dedication to data base accuracy, and computer resources.

MRP II systems provide:Better control of inventoriesImproved schedulingProductive relationships with suppliers

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Benefits:Improved design controlBetter quality and quality control Reduced working capital for inventoryImproved cash flow through quicker deliveriesAccurate inventory records

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Manufacturing Execution Systems Manufacturing Execution Systems (1)(1)

MES are information technology systems that manage manufacturing operations in factories.

Originated from data collection systems. A wide variety of systems arose using collected data for a dedicated purpose.

http://en.wikipedia.org/wiki/Manufacturing_Execution_Systems

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http://en.wikipedia.org/wiki/Manufacturing_Execution_Systems


International standards and models include:Management of product definitionsManagement of resourcesScheduling (production processes)Dispatching production ordersExecution of production ordersCollection of production dataProduction performance analysisProduction Track & Trace

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Benefits:Connect the enterprise to the plant for greater

visibility and controlReduce lead time and manufacturing costsIncrease production throughput and product

qualityReduce efforts involved in compliance and

governance

http://global.wonderware.com/EN/Pages/WonderwareManufacturingExecutionSystem.aspx

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http://global.wonderware.com/EN/Pages/WonderwareManufacturingExecutionSystem.aspx

Comparison of MRPII and MESComparison of MRPII and MES

MRPII MES

Human X X

Better Quality Control O O

Save Time O O

Reduce Cost O O

Real Time Information O O

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Brazilians speak Portuguese, workers in the United States speak English and Spanish, and personnel at the Brose headquarters speak German. Summarize challenges to Brose and SAP Consulting when implementing a system for users who speak four different languages and live in (at least) four different cultures.

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The challenges to Brose and SAP The challenges to Brose and SAP Consulting when implementing a system Consulting when implementing a system

(1)(1) People Communication

Inconvenience to communicate because users speak four different languages.

Difficulties in education and training employees because the materials need to be prepared in the four languages.

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(2)(2) Culture difference in thinking

Difficulties to understand information raise the barrier to cooperate.

Difficulties to integrate all the information into what users need.

Different company culture and process cause conflict.

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(3)(3) Time differences

When New York, U.S.A is 12:00 p.m., Brasilia, Brazil is 1:00 a.m. and Berlin, Germany is 6:00 a.m..

If unexpected situations happened, the staff can not discuss in the same place together.

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Question 5Question 5 Visit http://sap.com/industries/automotive and

investigate SAP for Automotive with JIS. 5-1 What features and functions does this product

have that standard SAP R/3 does not have? 5-2 What advantages does SAP obtain by creating and licensing this product? 5-3 What advantages do SAP’s customers obtain from this product?

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971714 卓知儀

http://sap.com/industries/automotive

Why SAP need to create the “SAP Why SAP need to create the “SAP for Automotive”?for Automotive”?

Cars are highly complex industrial products, manufactured by highly complex companies with networks that span the entire world.

The automotive industry has complex business processes ranging from design, development, manufacturing to sales and service.

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5-1 What features and functions does this product 5-1 What features and functions does this product have that standard SAP R/3 does not have?have that standard SAP R/3 does not have?

Flexible Manufacturing Technology (FMT)Produce different types of products on the same

production lineCan be individually tailored for customers

Just-in-Sequence (JIS)JIS extends JIT so that parts not only arrive just in

time, but also arrive in just the correct sequenceReduced cycle time and inventory

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5-2 What advantages does SAP obtain by 5-2 What advantages does SAP obtain by creating and licensing this product? creating and licensing this product?

Get new customersDifferent products can attract different customers

Increase market share Increase income Increase customer satisfaction

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5-3 What advantages do SAP’s customers 5-3 What advantages do SAP’s customers obtain from this product? (1)obtain from this product? (1)

Improve efficiency Manage and control costs, improve quality,

improve profit margins, reduce cycle time and inventory.

Reduce risk Give real-time information and early warning of

shifts in demand, customer requirements, and economic conditions.

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Faster time to market Accelerate time to market by enhancing

communication, improving collaboration design over the product life cycle.

Increase sales Anticipate and adapt to market needs, identify

new business opportunities, and explore new ways to grow market share, revenues, and profits.

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Enhanced aftermarket service With SAP solutions, you can understand customer

needs, enhance customer service. Improved supply chain management

Locate-to-order, make-to-order, and make-to-stock processes provide insights into demand, inventory, and capacity – enabling you to respond to customer needs.

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Increased visibility and control Advanced analytics allow you to identify precisely

where you're incurring product and production costs, enabling you to increase efficiencies across all assets.

Lower total cost of ownership Reduces total cost by providing best-of-breed

functionality and eliminating the need for the costly interfaces required by point solutions.

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Expanded reach Manage the entire value chain, communicating

through enterprise portals and enabling global collaboration among employees, partners, and customers.

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6-1 Brose seeks to provide JIS to its customers. Does this goal necessitate that Brose suppliers provide JIS to Brose?

6-2 What can Brose do if suppliers do not provide such service?

6-3 Is there any reason why Brose would not want then to provide such service?

971730 戴瑜廷

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6-1 Does this goal necessitate that 6-1 Does this goal necessitate that Brose suppliers provide JIS to Brose?Brose suppliers provide JIS to Brose?

Yes, Brose’s suppliers necessitate to provide JIS to Brose, too.

The reason is:Inter-enterprise Integration can increase

enterprise’s profit efficiently.Services relate to JIS that Brose provide to

customers need Brose Suppliers’ support.

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How can inter-enterprise How can inter-enterprise Integration increase enterprise’s Integration increase enterprise’s

profit?profit? The goal of only maximizing company profits can

sometimes lead to conflict between stages of a supply chain. For example: One manufacturer force their suppliers to

hold part inventory, so they don`t need to raise money for their inventory. But if do so, suppliers have to raise the price they sell to manufacturer. That manufacturer doesn`t increase its own profits efficiently.

Each organization integrate with each other and operate at less than its own maximum profitability will let profitability of supply chain increase.

49Source: Chopra, S. & Meindl, P. (2004), Supply Chain Management (3rd ed. ), Pearson

WhatWhat Suppliers’ support does Brose Suppliers’ support does Brose need?need?

quality constant ─ JIS implicitly assumes that input parts quality remains constant over time. suppliers should help to improve their processes to reduce variation. Total Quality Control (TQL) should be implement.

price stability ─ JIS implicitly assumes a level of input price stability that obviates the need to buy parts in advance of price rises.

Supply Stability ─ Supplier should provide part stability to its customers.

Frequent deliveries ─ shipments of the same part can come in several times per day. Frequent deliveries will reduce lead time.

Source: Wikipedia, http://en.wikipedia.org/wiki/Just_In_Time_(business), Data Accessed 2011/5/27

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6-2 What can Brose do if suppliers 6-2 What can Brose do if suppliers do not provide such service?do not provide such service?

To make suppliers provide JIS to Brose, Brose have to construct close suppliers relationship.

Close suppliers relationship base on: long-term contract with supplier Information sharing Eliminated multiple suppliers

51Source: 劉文良 (2008)，供應鏈管理。基峰資訊。

Supplier RelationshipSupplier RelationshipAspect Adversary

(In competitive relationship)Partner(In close relationship)

Number of suppliers Many ; play one off against the others

One or a few

Length of relationship May be brief Long-term

Low price Major consideration Moderately important

Reliability May not be high High

Openness Low High

Quality May be unreliable; buyer inspects At the source; vendor certified

Volume of business May be low due to many suppliers High

Flexibility Relatively low Relatively high

Location Widely dispersed Nearness is important for short lead times and quick service

Source: Stevenson(2009), Operations Management(10th ed. ), McGraw Hill52

Supplier RelationshipSupplier Relationship

Take Toyota and its suppliers for example of Close suppliers relationship :

Toyota uses this long-term relationship to send Toyota staff to help suppliers improve their processes.

These interventions have been going on for twenty years

The relationship have created a more reliable supply chain, improved margins for Toyota and suppliers, and lowered prices for customers.

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6-3 Is there any reason why Brose 6-3 Is there any reason why Brose would not want them to provide would not want them to provide

JIS?JIS? No, the reason is:

The business in the same supply chain will reduce their cost separately if they provide JIS.

If the whole supply chain provide JIS, the final product`s price will be more competitive.

The whole supply chain will manufacture more efficiently.

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Brose Brose Supplier requirements (1)Supplier requirements (1) Suppliers to the Brose Group have to fulfill the following

requirements: Oriented to world market and capable of supplying all of Brose's

international locations Highly competitive in terms of price, supply reliability and

flexibility Determined to save costs and to provide price transparency as

well to increase productivity Innovation-driven, intent on continuous product and process

improvement Capable of producing prototypes Compliant with Brose purchasing terms

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Brose Brose Supplier requirements (2)Supplier requirements (2)

Focused on zero defect principle with all deliveriesCompliant with all current quality requirements Capable of updating data in the International Material

Data System (IMDS) Capable of IT-enabled data management (e.g. EDI)

compatible with the Brose organization To establish contacts with Brose, the first step is to

submit a supplier application. If we decide that we need your products or services, we will get in touch with you.

56Source: Brose, http://www.brose.net/ww/en/pub/purchasing.htm, Data Accessed 2011/5/27


Describe three specific way that Brose`s investment in SAP will help it survive the automotive crisis.

971708 鍾其璟

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Introduction of the auto crisisIntroduction of the auto crisis

The auto industry can produce 90 million autos in 2009, but the demand was only 65 million autos in 2008.

The auto industry analysts estimate demand of auto will fall further.

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The reason cause the auto crisis and The reason cause the auto crisis and its influence on Broseits influence on Brose

environmental protection The auto`s exhaust will cause global warming. Brose should develop the better process to reduce its pollution.

energy resources Petroleum is getting less and less. Brose should develop different process to avoid consuming large

quantities of oil. Consuming too much energy

The auto consumes petroleum too much and petroleum is getting more expensive.

Brose should develop more eco-friendly and lighter product to make auto consume less energy.

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Brose`s strategy against the auto Brose`s strategy against the auto crisiscrisis

Brose seek to have a long-term partnership with the automakers.

Why do they think so?Because the customer(automaker) is the reason that Brose exists.

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Three ways that Brose`s investment in Three ways that Brose`s investment in SAP help it survive the automotive SAP help it survive the automotive

crisiscrisis

Customer Relationship Management(CRM)a long-term partnership with the automakers

Human resource management (HRM)To do the best Inside organization

Supply Chain Management(SCM)The whole Supply Chain integrate to maximize the profit

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Introduction of Customer Introduction of Customer Relationship ManagementRelationship Management

CRM helps companies acquire and retain customers, gain marketing and customer insight. (Wiki, http://en.wikipedia.org/wiki/SAP_AG)

CRM also increases revenues through better sales and marketing performances.

CRM manages client relationships and increase their loyalty through better, and more personal service.

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http://en.wikipedia.org/wiki/SAP_AG

Customer Relationship Management Customer Relationship Management softwaresoftware

Analyzing Customer Data ：Data Mining

– to find some important hiding message for examplecustomer`s habit

Identifying Best Customers – to make the best profit

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Introduction of Human resource Introduction of Human resource management management

HRM helps companies to let the most suitable people to do the fittest job according to employee`s ability to arrange job vacancy for them to make the companies best profit. (Wiki, http://en.wikipedia.org/wiki/Human_resource_management)

HRM could be supportive of the organization by various function ： skills management , employee benefits administration,

personnel cost planning, performance appraisal and so on. (Wiki, http://en.wikipedia.org/wiki/Human_resource_management)

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http://en.wikipedia.org/wiki/Human_resource_management

http://en.wikipedia.org/wiki/Human_resource_management

What Human resource What Human resource management can do?management can do?

Skills management can train the employees to let their skills match job roles require.

Employee benefits administration helps companies to attract and retain the best employees.

Personnel cost planning helps companies to minimize the personnel cost.

Performance appraisal rewards staff for good performance to motivate employees for better performance and make staff for bad performance being alert.

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Introduction of Supply Chain Introduction of Supply Chain ManagementManagement

Supply chain Management could integrate management of supply and demand by collaborative planning, forecasting and replenishment.

SCM helps companies with the process of resourcing its manufacturing and service processes. (Wiki, http://en.wikipedia.org/wiki/SAP_AG)

SCM deals with linking the organizations within the supply chain by sharing information in order to meet demand across the chain as efficiently as possible.

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What supply chain management What supply chain management can do?can do?

To gain efficiencies from procurement, distribution and logistics

To make outsourcing more efficient To increase competitiveness from shorter development

times, more new products, and demand for more customization

To reduce transportation costs of inventories To meet the new challenges from e-commerce To meet the challenge of globalization and longer supply

chains To manage the inventories needed across the supply chain

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971736 范恕端


Describe the ERP system implementation Describe the ERP system implementation methodology provided by SAPmethodology provided by SAP

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SAP Implementation SAP Implementation MethodologyMethodology

ASAP Implementation Roadmap1.http://www.r3now.com/literature/ASAPOverview.pdf2.https://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000725253&_SCENARIO=01100035870000000202& (Need to account)

http://www.r3now.com/literature/ASAPOverview.pdf

https://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000725253&_SCENARIO=01100035870000000202&

https://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000725253&_SCENARIO=01100035870000000202&

Phase1:Project Preparation (1)Phase1:Project Preparation (1)

1. Design and initially staff the SAP TSO(Technical Support Organization)TSO is the organization that is charged with

addressing, designing, implementing and supporting the SAP solution.

The focus should be at staffing the key positions of the TSO. E.g:(1) The high-level project team - Much people work together towards the implementation of SAP.

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Phase1:Project Preparation (2)Phase1:Project Preparation (2)

(2) Senior database administrator - A person responsible for the design, implementation, maintenance and repair of an organization‘s database.

(3) The solution architect - Take ownership of a particular solution offering.

2. Craft solution visionThe main focus within the vision should be on the

company ’s core business and how the SAP solution will better.

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Phase2:Business Blueprint (1)Phase2:Business Blueprint (1)1. Perform cost of ownership analysis

To determine how to get the best business solution at the lowest costs.

2. Identify high availability and disaster recovery requirementsTo plan what to do with later downtime of the SAP

system, caused by e.g: (1) Hardware failures(2) Application failures(3) Power outages

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Phase2:Business Blueprint (2)Phase2:Business Blueprint (2)

• 3. Engage SAP solution stack vendorsTo select the best SAP hardware and software

technology partners for all layers.

SAP solution stack included:(1) SAP Application Layer(2) Database Layer(3) OS Layer(4) Disk Subsystem Layer(5) Server Layer(6) Data Center Layer

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4. Develop Technical Support OrganizationThe organization should develop the bulk of the

TSO.To fill the positions that directly support the near-

term objectives of the implementation.

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5. Execute TrainingBelow of these people need to acquire the

required SAP knowledge and skills through training.(1) SAP Network Specialists - A person responsible for the maintenance of computer hardware and software that comprises a computer network.(2) SAP Database Administrators - A person responsible for the design, implementation, maintenance and repair of SAP's database.

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(3) SAP Security specialists - prevents unauthorized persons from having access to business information.

(4) Documentation specialists - Develop technical publication include user guides, installation manuals, and troubleshooting/repair/replace procedures.

(5) End-users - An end-user as the person who uses a SAP system.

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6. Setup SAP data centerTo build a new data center facility or transform the

current data center into a foundation capable of supporting the SAP solution stack.

7. Perform installations To install the required SAP software parts which

are called components and technological foundations like a:(1)web application server(2)enterprise portals

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8. Round out support for SAPBefore moving into the next phase, the

organization should identify and develop the remaining TSO roles.

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Phase3:Realization (1)Phase3:Realization (1)

1. Address change managementTo develop a planned approach to the changes

the organization faces.To maximize the collective efforts of all people

involved in the change.It is most important to create a solid project team

dedicated to change management.

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2. SAP systems and operations managementCreating a SAP operations manual and evaluating

SAP management applications.

The manual is a collection of:(1) Current state system documentation(2) Regularly scheduled operations tasks(3) Various installation and operations checklists(4) How-to process documents

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3. Functional, integration and regression testingImportant types of testing are:

(1) Regression testing - Rerunning previously run tests. (2) Integration testing - The phase in software testing in which individual software modules are combined and tested as a group. (3) Functional testing - a set of conditions or variables under which a tester will determine if a certain business process works.

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Phase4:Final PreparationPhase4:Final Preparation

• 1. Prepare for cutoverThe organization needs to plan, prepare and

execute the cutover. Examples of cutover tasks are:

(1) Review and update all systems-related operations procedures.(2) Assign ownership of SAP’s functional processes to individuals.(3) Let SAP AG do a GoingLive check.(4) Don’t make any more changes to the SAP system.

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Phase5:Go Live & SupportPhase5:Go Live & Support

1. Go liveGo-live means to turn on the SAP system for the

end-users and to obtain feedback on the solution.

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Describe the ERP system implementation methodology provided by Oracle for E-

Business Suite

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971731 顏漢軒

Application Implementation Application Implementation Method Method

This is a depiction of the A.I.M. methodology life cycle:

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Processes of implementation (1) Processes of implementation (1)

1. Business Process Architecture :Define Business and Process StrategyDevelop Future Process Model

2. Business Requirement Definition Identify Current Financial and Operating

Structure Identify Business Availability Requirements

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Processes of implementation (2)Processes of implementation (2)

3. Business Requirements Mapping Map Business requirements Define Applications Setup

4. Application and Technical Architecture Define Architecture Requirements and

Strategy Define Application Deployment Plan

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Processes of implementation (3)Processes of implementation (3)5. Build and Module Design

Define Application Extension Strategy Create Database extensions

6. Data Conversion Define data conversion requirements and

strategy Convert and verify data

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Processes of implementation (4)Processes of implementation (4)7. Documentation

Define documentation requirements and strategy

Define Documentation standards and procedures

8. Business System Testing Define testing requirements and strategy Perform system test

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9. Performance Testing Define Performance Testing Strategy Execute Performance Test

10. Adoption and Learning Conduct User Learning Events Conduct Effectiveness Assessment

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11. Production Migration

Maintain System

Propose Future Technical Direction

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Phases of A.I.M (1)Phases of A.I.M (1)

A. Definition: During this phase ,we plan the project ,review the

organization’s business objectives.

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B. Operations Analysis:The project team develops the business

requirement scenarios based on deliverable drawn out of the definition stages

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C. Solution Design:The purpose of the solution design is to develop

the detailed design to meet the future business requirements.

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D. Build:The coding and testing of all customizations, data

conversions and interfaces are done in this phase.

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E. Transition:During transition,the project team deploys the

new system into the organization

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F. Production:It marks the last phase of the implementation

and the beginning of system support cycle.

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Question 10Question 10Describe the ERP system

implementation methodology provided by Oracle for PeopleSoft Enterprise

961764 楊佳樺

Oracle for PeopleSoft Enterprise Oracle for PeopleSoft Enterprise Implementation MethodologyImplementation Methodology

Computerized Operationand

Management Process Improvement

Computerized Operationand

Management Process Improvement

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Phase 1Phase 1 　　 Implementation StrategyImplementation Strategy

In the Implementation Strategy phase of implementation project planning and project team composition is conducted. The necessary project environment, sources and infrastructure are designed and planned.

There are two main parts in this phase: Currently Based Business & Data Conversion

Complete business analysis of current business flow such as sales, procurement, accounting and manufacturing, and data conversion requirements are studied in this phase.

Key User TrainingIn the end in the phase project team members are trained about the ERP package.

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Phase 2Phase 2 　　 Operation AnalysisOperation Analysis (1)(1)

Business requirement are analyzed and system mapping to fit requirements with ERP package is carried out.

Future Process Model & Business Requirements ScenariosFuture process mapping is created in order to represent all business processes on the new system.

Reporting RequirementsReporting needs of organization is studies and decisions on how these requirements will be held are made. These reports can involve monthly sales reports or invoices.

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Phase 2Phase 2 　　 Operation AnalysisOperation Analysis (2)(2)

Information access modelThis model represents a structure for definition of system users within the organization. This indicates who will access which module or responsibilities.

Application architectureApplication architecture represents overall module integration with other systems.

Transition strategyThe strategy for transition to new system is studied and rick and contingency plans are executed in this phase.

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Phase 3Phase 3 　　 Solution DesignSolution DesignIn this phase test environment is arranged and data conversion need are analyzed. Application set-up

Definition lists are prepared and the application test setup is done according to operational analysis phase is done in solution design phase.

Conversion environmentThe conversion requirements of old system are analyzed and conversion environment is prepared.

Conversion data mappingAccording to conversion requirements data mapping is held by technical team for data mapping between the ERP system and the conversion data.

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Phase 4-1Phase 4-1 　　　　 BuildBuild

In this phase complete tests for application, data conversion, integration and customization are carried out.

Test/Live installationKey users and consultants perform unit and system test in this phase. At the end of the phase complete working system is delivered when the necessary system, customization and integration tests are completed.

Transition & contingency plantransition plans, which include time lines and needs for smooth transition, and contingency plans for rick assessment are conducted and reviewed.

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Phase 4-2Phase 4-2 DocumentationDocumentation

Project team of Oracle ERP create the test environment and process function; meanwhile, customers can finish reference of document to support follow-up of system on-line by consultancy company.

Configuration Setup Documentation

System Operation Procedure Manual

End-User Operation Manual

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Phase 5Phase 5 　　　　 TransitTransit

Completion of build phase successfully allows transition phase to begin.

Production environmentProduction environment is completed by the technical team.

Set-up applicationsSet ups for production environment is completed by key user and consultants.

End-user trainingEnd-user training are held by key users in accordance with business requirement mapping of the system held in operational analysis phase.

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Phase 6 Phase 6 　　 On-ProductionOn-Production

This phase begins with usage of the system. In this phase information technology personnel and key user work as help desk for all system users. In this phase organizations usually get consultant support for problems. This phase is usually composed of refinement and measurement activities.

Go-liveThis is starting point of system usage in daily operation of organization. In the early stages, consultants provide help for users.

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Oracle Customer Snapshot Oracle Customer Snapshot for PeopleSoft in Taiwan (1)for PeopleSoft in Taiwan (1)

Challenges

• Install a global human resources (HR) management system to replace Microsoft Office and disparate local packages used by subsidiaries.

• Avoid the need for managers to e-mail subsidiaries to collect information on their HR plans, which was particularly time-consuming for managers responsible for multiple locations.

• Support frequent organizational changes such as the addition of new business units, which require changes to HR planning.

• Eliminate paper-based performance evaluation and allow colleagues to rate each other’s performances.

• Expand the range of available HR reports.108

Oracle Customer Snapshot Oracle Customer Snapshot for PeopleSoft in Taiwan (2)for PeopleSoft in Taiwan (2)

Solution• Adopted Oracle’s PeopleSoft Human Resources as its global HR platform, which

supports multiple languages, home offices, and mobile staff.• Supported multilevel approval for HR managements required by Taiwanese

companies.• Improved performance management by aligning strategic goals with key

performance indicators; for example the objectives of each department can be allocated to individual staff members.

• Provided senior managers with a complete view of performance across the group, enabling them to make informed decisions about staff levels and HR costs across its design, manufacturing, and marketing business units.

• Enabled online approvals for procedures such as job transfers, promotions, and biannual performance reviews, so staff receive faster feedback on their job status and performance.

• Gave managers online access to HR-related information and reports without the need to call on the HR service department for assistance.

• Reduced the amount of paper consumed by the HR tea.109

Documents

MIS2 Group Presentation Reporter : Group 4 Instructor: Dr. Celeste Ng 1