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Note- writing (3) 6. 询询 Note of Inquiry) 7. 询询 Notice 8. 询询 Complaining

Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

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Page 1: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

Note- writing (3)

6. 询问 ( Note of Inquiry)

7. 通知 ( Notice )

8. 投诉 ( Complaining )

Page 2: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

6. 询问 ( Note of Inquiry)

询问健康状况、询问旅馆有无房、如何邮购图书、询问某些规定、信息的探询。

叙述要简单明了 措辞要谦逊有礼 不能使用命令的口气或句型。

Page 3: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

【常用句型】

Please kindly inform me if you have… Would you be good enough to provide the ne

cessary information about it? Will you kindly send me the detailed informati

on on…so that I can get a better idea of…? I would be very grateful if you could give me

more detailed information about it.

Page 4: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

【 2002 年真题】

You have heard that your friend, Jack, wis

hes to sell his walkman. Write him a note

expressing your interest in it, asking him

about its condition and offering a price for

it.

Page 5: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

2002 年真题【范例】 May 10, 2002 Dear Jack,

I have heard that you want to sell your walkman.

I am very interested in it. You know mine is broken a

nd I would like to buy yours if possible. Will you plea

se tell me the exact condition of your walkman? Doe

s it function well? If yes, how much would you like t

o charge for it? Would 300 yuan be a reasonable pric

e? Hoping to get your reply as soon as possible. Yours, Bob

Page 6: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

「 Exercise 1 」

Your friend Hilda / Mike has invited you to att

end a lecture. Write a note of about 60 words

to ask what the lecture is about, when, where

and how you would go to listen to it.

Page 7: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

Sample 1 July 10, 2004 Dear Hilda,

Yesterday you called me to say that we would go to attend a lecture this Thursday evening. Because I was in a hurry, I didn’t catch quite clearly what the lecture was about and who would deliver it. Could you also kindly tell me when and where it would be held? Shall we go together?

Waiting for your reply. Yours lovely, Helen

Page 8: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

「 Exercise 2 」

You sent your friend, Robert some books tog

ether with a letter a month ago but you have

n’t got his reply. Write a note of about 60 wor

ds to ask whether he has got the books.

Page 9: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

Sample 2 May 20, 2004

Dear Robert,

It has been a month since I last wrote and sent you t

he books that you wanted. Since I haven’t got anything fro

m you and I am not sure whether you have received all the

se things. I think I’d better write again to get a certain repl

y. I would appreciate it very much if you can give a reply a

fter you have read the note. Best wishes!

Yours sincerely,

David

Page 10: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

7. 告示( Notice)告示和通知的用途很广:公布各种活动的安排、通知入学、录用、宣布开业等。

写法有两种:1.以布告的形式张贴出去,把事情公之于众,通常不用称呼;

2.以书信的形式发给有关人员。一般格式是通知上方正中写, 发出通知的单位名称、日期放在正文右下角。

Page 11: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

写通知的具体要求:

言语简洁 措辞得当 时间及时 务必把所通知事项的时间、地点、要求、具体安排等细节准确无误地一一列明。

Page 12: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

【 Sample 1 】

Notice

All the students Party members of the English Dep

artment are requested to assemble in the meeting hall

in No. 1 Building on June 28, 2009 at 2:30 p.m. to cel

ebrate the anniversary of the foundation of Chinese C

ommunist Party.

CPC Committee of English Department

June 20, 2009

Page 13: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

【 Sample 2 】

Notice

The 10th anniversary of the Arts Festival in our university will b

egin next semester. All the students are warmly welcome to contrib

ute their ideas and suggestions as to how to organize the activity a

nd what should be included. These contributions can be sent in wh

atever form and style before July 10, 2009 to the organization com

mittee of the activity in Rm.104 in No.2 Teaching Building.

The Organization Committee of the 10th Arts Festival

July 2, 2009

Page 14: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

「 Exercise 1 」

Write a notice of about 50 words to say that

members of Sunny Project assemble at the fr

ont of Library to visit and help the children in

Lianhu District Children’s Village at 8:30 a.m.

this Saturday morning.

Page 15: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

【 Sample 1 】

Notice

Sunny Project has decided to visit and do some

thing for the children in Lianhu District Children’s Vill

age this Saturday. This is a voluntary activity of char

ity and it offers you a chance to give your love to tho

se helpless and innocent children. Those who want t

o join the line assemble at the front of the school libr

ary at 8:30 a.m. this Saturday morning.

Sunny Project

May 24, 2004

Page 16: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

「 Exercise 2 」

There will be a lecture entitled “Education in

America” given by Professor Douglas White fr

om Colorado University in Lecture Hall No. 1

at 4 o’clock p.m. on November 5, 2009. Write

a notice to inform the students to attend it in t

he name of Teaching Office of English Depart

ment.

Page 17: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

「 Sample 2 」

Notice

A lecture entitled “Education in America” given by

Professor Douglas White, Colorado University will be

held at 4 o’clock p.m. on December 5 in Lecture Hall

No. 1. Douglas White is a celebrated professor who h

as been studying education for more than thirty years.

English-majored students as well as other teachers an

d students are welcome!

Teaching Office of English Department

Dec. 1, 2009

Page 18: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

NOTICE

The Student Union has decided to hold a Chinese speech contest to cel

ebrate the coming National Day. The maximum time of each speaker is e

ight minutes. We will invite seven experts to serve as judges. Every spe

aker will be judged from three aspects: script, eloquence, and the reacti

on of the audience. The results will be announced immediately.

All the participants are required to hand in their request form before Se

ptember 12. The preliminary contest falls on September 18 in the school

library. The final contest will be held on September 30 in the cinema of o

ur university.

The Student Union

Sept. 2, 2008

 

Page 19: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

8. Complaining 投诉

对所遇到的困扰,恶劣的服务态度,劣质的产品等提出抗议和改进的建议。

投诉信一般可分为三段:1. 说明信的主要意思以及解决问题的重要性;2.解释一下详细的情况,提出与投诉有关的重要依据;

3.提建议,说出你所期望的解决方法。

Page 20: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

行为描述 : I’m writing to bring your attention to the

problems I have had with …Here’s the problem…

解决方式的要求: It would be very kind( considerate) of you

to…address this problem soon. / take steps to rectify this

situation soon. / turn it down a little? 敦促或威胁 : Frankly, I really can’t put up with the situation

any more. You must rectify the situation, or I will take it to

the court. / If you can’t give me a satisfactory answer, I will

complain it to the Consumer Association.

Page 21: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

April 20 , 2008Dear Sir or Madam,     I went to your store to buy a Radio watch last Sunday. When I mentioned the high price, the No. 5 saleswoman replied in a sarcastic tone, “You can go ahead and buy a cheap fake from other stores”. She didn’t know how to treat a prospective buyer! I hope you can improve your service and give me a face-to-face apology. My telephone number is 010-12345567.

                                                           Sincerely yours,

                                                                       Amelia

Page 22: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

常用表达及句型:

I write to show my great anger at your… I’m writing to protest against your… My complaint about your… is based on the fa

ct that… It’s high time you took some measures to solv

e… I sincerely hope such things will never take pl

ace again.

Page 23: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

March 15, 2008 Dear manager,

I’m writing to show my great anger about the bad service I e

ncountered in your department store last Sunday. The saleswom

an(No.423) was by no means patient enough to answer my quest

ions about the products. She was so eager talking with her friend

that she just turned a deaf ear to my questions. I felt disappointe

d that such bad service could have happened in a so-called five-

star department store. I hope you do something to stop such thin

gs happening any more, just to save your store’s fame.

Yours sincerely,

Customer

Page 24: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

「 Exercise 1 」 Make a complaint to your roommates

Page 25: Note- writing (3) 6. 询问 ( Note of Inquiry) 7. 通知 ( Notice ) 8. 投诉 ( Complaining )

March 15, 2008

Dear roommates,

Our room used to be very tidy and clean. But recently thing

s went to opposite. Some of you littered here and there; some ke

pt their unwashed clothes with bad smells under the bed, some l

eft their dirty shoes and socks on the floor. All these have made

our room very messy. Don’t you think we should do something to

stop this so as to live in a tidy and clean place

Yours sincerely,

Cliff