Prezentacija 5: Elektroni010Dka uprava u Austriji 2013 europska pri010Da o uspjehu

8/8/2019 Prezentacija 5: Elektroni010Dka uprava u Austriji 2013 europska pri010Da o uspjehu

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EGovernmentinAustria

Organisation Implementation

Cooperation

ChristianRupp

SpokespersonFederal

Platform

Digital

Austria

AustrianFederalChancellery


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Federal Republic of Austria

Area: 83 870 km - Population: 8.2 Mio13 federal ministries - 9 provinces

80 district administrations - 2357 munici alities

Municipalities

Homepage: 93%Broadband: 83%eForms: 71%


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Individual country ranking regarding full eGovernment online availability in 2009


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observing cooperation among the federal levels iscrucial about 70% of administration is NOT at

Cooperation:

top priority to be successful

CIO federal overnment

CEN and

EU-Parlament

CIO federal overnment

-

Federal ICTFederal Executive ICTFederal ICTFederal Executive ICT

Building Synergy:federal local Government

Secretary 2005+

Building Synergy:federal local Government

Secretary 2005+

2001

2002

2003

2004

2005

2006

2001

2002

2003

2004

2005

2006


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ICT in the publicsector is like a large

it needs clear decisionsquite ahead before real

Digital Austria

planned

Management CIO Spokesperson

Local and National Governments - Chamber Organisations and Industry

Digital Austria

Digital Austria

e era oar

Provinces, Municipalities, RegionsMinistries


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eGovernment Act legal basisentered into force on 1st March 2004

designed especially for the electronic communication betweencitizens and the business world with and between publicadministrations

http://www.digital.austria.gv.at/DocView.axd?CobId=31191

cons ers a a ro ec on c

- defines terms and rules-- citizen card function- source identification number- unique identification in data files

- sector-speci ic persona i enti iers- official signatures- citizen card use in private sector-


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unified access foradministration

unified access forcitizens Unified integration from

internal applications in theeBackofficespecialuser-

PVP (SAML)

RDS

RDS

application

fr

nOA-

ebServices

MOA-ID

por a

PVP(SAML)

SecurityLayer

MOA-ID

unified forms common styleguide

RES

STAND

RES

STAND

work flow-back office live

ry

MOA-ZS

Protok

ol

Drucks

teuer

g

deliveryinfo

Rckscheinms

nager

XML-A

Abschluss-

for eDelivery

ARCHITENT

ARCHITENT

dRckschein

deliveryservice

Elektronische

Zustellung

MOA-SS

for

m

a og

EPS

2EDIAKTII

MOA-SPePayment

unified standard forePayment

unified standard forexchanging eSignatures

and eDocuments


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eID Citizen CardBank cards:Each bank (ATM) card issued since March 2005

,

activate the citizen card function)

Health insurance card:o ou o eac c zen s ar e ay n s e

November 2005 (prepared, citizen free to activate)

Access to e-business: eBanking

Access to e- ov:

affinity cards mobile signature

eProcurement CyberDoc Archivium eDelivery

Within administration: eSignature eRegisters

eForms eHealth eDelivery eDocument-Safe

e e ys em e n vers y eVoting


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CentralRegisterofResidence

ofpersonslivinginAustriaonlineviatheinternet

possibletoobtainacompletelistofallresidenceofapersoninAustriabyonemouseclick

homelesspeople

linkedwiththeRegisterofBuildingsandDwellings,

RegisterofAddresses,RegisterofLand,Registerof

ensuresthattheCRRprocessesonlyexistingdataonaddresses,buildingsanddwellings(includingGEOcoding)andthatallchanges(e.g.renamingofastreet)aredoneautomatically

http://zmr.bmi.gv.at

basisformanytasksofthepublicadministration:electronicregister,intergovernmentalequalisation,thepopulationcensus,theelectroniccitizencard

alsoenter risescanuseindividualdata


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electronic

centralHelp.gv.at

ELAK-

Backoffice


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VirtualguideonAustrianauthoritiessince1997

~ , ,

>1.000eForms,TargetGroups WAIAAA >17.000visitorsperday,

. ,

~1.000questionsandremarksp.m.

~200contentPartner>50%municipalitiescontentsyndication

Internationalawards(EU,UN)

OneStopShop

myHELP personalisedservices


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HELP

PartnershipProvidesauthoritiesofmunicipalitiesthefollowingopportunities:

HELP ContentSyndication

LookandFeelofPartnerWebsiteremain

currentmaintenanceandqualityassurancebyHELP

uptodateonadailybasis Birth

ra e

Marriage

MotorVehicles

DrivingLicence

IdentityCard

EndofLife

Removal

Elections

AdministrativeproceduresonlineforHELPPartners , . .

BirthCertificate issue Trade Registration/NoticeofDeparture/NoticeofChange

MarriageCertificate issue

ElectionCard Requestforissue


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1761

18721980

20852187

2000

2500

483

902

1151

1408

1000

1500

4 6 8 11 13 4370 126

308

0

500

1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008


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electronic

centralHelp.gv.at

ELAK-

Backoffice


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modern electronic back office workflow

ELAK

electronicdeliveryservice


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paperreduction~40% documentmana ement

efficiency sustainability

changemanagement te ewor ng


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electronic

centralHelp.gv.at

ELAK-

Backoffice


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criminalrecordcertificate


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D k m nt i nat r

M i n r ch


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TaxOnline

ELAW

/

LawInformation

System

eGovernmentAwards,RoadshowandMarketing

eGovernmentQua ityMar

eGovernmentTrainingAcademy

simplification and speeding up of processes between citizen and publicadministration as well as of internal processes of the public administration and the

business sector are the core tasks of eGovernment and a huge change.


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One Sto

Sho

to ay omorrow

cross

only one request

back officeprocedures


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o y


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eGovernment

[email protected]

AustrianFederalChancellery

http://www.digital.austria.gv.at/