Unit 23 Conflict

--- 北京四中 方芳

Teaching Contents

I.背景介绍 :

Deal with conflictsII. 词汇精讲III. 补充阅读IV. 拓展训练

Forrest Gump (1994)

We face conflicts every day!1. Your best friend doesn’t talk to you any more for no

reason.2. Your classmate took away your stuff without telling you.3. Your neighbor is making so much noise though it is

midnight already.4. Your teacher is not satisfied with you no matter how hard

you work.5. You always have different opinions on choosing TV

programs with your parents.6. The airline lost your baggage. 7. The hotel laundry ruined your favorite shirt. 8. The taxi driver overcharged you.

How to make complaints?

1. I'm sorry to have to say this but...

2. I'm sorry to bother you, but...

3. Maybe you forgot to...

4. I think you might have forgotten to...

5. Excuse me if I'm out of line, but...

6. There may have been a misunderstanding about...

7. Don't get me wrong, but I think we should...

Dialogue: A: Apartment manager B: tenant(房客 )A: Hi Mr. Brown. How's your apartment working out for you?

B: Well Mr. Nelson. That's what I would like to talk to you about. Well, I want to talk to you about that noise! You see. Would you mind talking to the tenant in 4B and ask him to keep his music down, especially after 10:00?

A: Oh. Who? me?

B: Why yes. The music is blaring( 声音太吵 ) almost every night, and it should be your job as manager to take care of things.

A: Hey, I just collect the rent. Besides, the man living there is the owner's son. Hey, I'll see what I can do. Anything else?

B: Well, yes. Could you talk to the owners of the property next door about the pungent odor ( 刺鼻臭味 )drifting this way.

A: Well, the area is for agricultural and livestock use, so there's nothing much I can do about that.

B: Hey, you never told me about these problems before I signed the rental agreement.

A Complaint Letter to a Tour Company

To Whom It May Concern:I am writing regarding a tour that my wife and I took with your company on February 26, 2006. The brochure stated that we would see some of the most interesting sights of the city. Since we had visited the city before, we looked forward to seeing some new attractions.

On the morning of February 26, our tour guide picked us up in a small van. It did not look like any tour bus I had ever seen. Our tour guide drove us to the waterfront area and said that we could explore the area on our own. The tour guide said that he had to leave for a short time to arrange for our lunch.

By the time the tour guide came back, three hours had gone by! I was very angry and confronted him. I told him that this was the worst tour I had ever been on .

I am asking for a complete refund of the price of the tour. Please send a check to the address above for $150.00 at your earliest convenience. I have enclosed a copy of the receipt for the tour.

Sincerely, Kayne East

10 Secrets For Writing Killer Complaint Letters 1. Write To The Senior Person Responsible 2. Don't Send An E-Mail 3. Keep It As Short As Possible 4. Give It A Heading For Identification 5. Clearly Explain The Situation 6. Use A Positive And Respectful Tone 7. Send Copies If Appropriate 8. "Shame" Them As Much As Possible 9. Imply You Might Take Your Business Elsewhere 10. Ask For An Early Reply

Vocabulary：

Words about warheavy fighting 激战 relief effort 救济工作humanitarian aid 人道主义援助 peace-keeping forces 维和部队border dispute 边境争端 armed conflict 武装冲突suicide bombing 自杀性袭击事件 declare a ceasefire 宣布停火forced from office 被赶下台 end the bloodshed 结束流血事

件 opple the government 推翻政府 on high alert 处于高级戒备状态

 

英译汉1. friction n. _______

2. fortnight n. _______

3. bungalow n. _______

4. acquaintance n. _______

5. sponsor vt. _______

6. allowance n. _______

英译汉1. friction n. 不和，冲突2. fortnight n. 两星期3. bungalow n. 平房4. acquaintance n. 相识的人5. sponsor vt. 赞助6. allowance n. 津贴，零用钱

汉译英：

1. 纪念碑 , 纪念堂 n. m_______

2. 妥协 , 让步 n./v. c________

3. 偏见 n. p________

4. 任命 , 约定 vt. a________

5. 指南针 n. c________

6. 秘密的 adj. c________

汉译英：

1. 纪念 碑 / 堂 n. memorial

2. 妥协 , 让步 n. /v. compromise

3. 偏见 n. prejudice

4. 任命 , 约定 vt. appoint

5. 指南针 n. compass

6. 秘密的 adj. confidential

词性变换1. justice n. 公正 , 正义 ______ v.

2. race n. 种族 ______ adj.

3. alcohol n. 酒精 ______ n. 酒鬼 adj.酒精的

4. depart v. 离开 ______ n.

5. consume vt 消费 ______ n.

6. theory n. 理论 ______ adj.

词性变换

1. justice n. 公正 , 正义 justify v.

2. race n. 种族 racial adj.

3. alcohol n. 酒精 alcoholic n. 酒鬼 adj. 酒精的

4. depart v. 离开 departure n.

5. consume vt 消费 consumption n.

6. theory n. 理论 theoretical adj.

词组1. hand ___ 把…交给2. in a ___ 瞬间3. put ___ 推荐 , 将…提前 , 提议，提出4. keep… ___ 避免，回避，不接近5. get ___ 到达 , 做完 , 通过 , 度过 , 打

通6. look ___ sth. 调查

词组1. hand over 把…交给2. in a flash 瞬间3. put forward 推荐 , 将…提前 , 提议4. keep…off 避免，回避，不接近5. get through 到达 , 做完 , 通过 , 度过 , 打通6. look into sth. 调查

Vocabulary building: using your handfinger, handle( 触碰 ), rub, stroke( 轻抚 ),pat( 轻拍 ),tap( 轻

击 ),squeeze ( 挤 , 捏 ), grab, snatch, clasp( 握紧 ), clutch( 抱紧，抓紧 ), grasp( 抓住 ), grip( 紧抓 )1. She fingered the silk delicately.2. Handle the fruit with care.3. She rubbed her eyes.4. The cat loves being stroked.5. He patted my arm and told me not to worry.6. Someone was tapping lightly at the door.7. I took his hand and squeeze it.8. I grabbed his arm to stop myself from falling.9. He gripped his bag tightly and wouldn’t let go.

Vocabulary building: different ways of lookinggaze( 注视 ), stare, glare( 怒目而视 ), peer( 仔细看 ),peep( 偷窥 )squint( 眯着眼看 ), glance( 瞥一眼 ), eye( 注视，审视 ),glimpse

( 瞥见 )scan( 扫视 ), examine( 仔细观察 ), inspect( 检验 ),study( 研究 )1. She stared at him in disbelief.2. They glared at each other angrily.3. I peered into the dark room.4. I squinted at the target and took aim.5. She glanced quickly at her watch.6. They eyed each other suspiciously.7. He canned the crowd anxiously.8. Scientists are examining the wreckage.9. I spent a few minutes studying the map.10. New buildings have to be inspected by the Fire Department.

精讲词汇bidn. 出价 ,投标 ,努力1.They put in the highest bid for the house.

2. He made a bid for freedom by climbing over the wall.

v.

1. She bid $100 for a Vitoria chair.

2. Three firms bid for the contract on the new buildings.

3. He bid us good morning when entering the room.

sightn.1.She lost her sight in a riding accident.2. I always faint at the sight of blood.3. She caught sight of her own face in one of the shop windows.4. We fell in love with the cottage at first sight.5. In the afternoon, you’ll have a chance to relax or to go and see

the sights.6. When we got to the beach, there wasn’t a person in sight.7. Karen waved until the car was out of sight.8. Soon the train came into sight.9. Never lose sight of the fact that you have a lot of talent.10. At last they came in sight of the city. v. The sailors gave a shout of joy when they sighted land.

hitv.1. She hit him playfully over the head with her newspaper.

2. The football hit the trash can with a bang.

3. A second shot hit her in the back.

4. The company has been badly hit by the drop in prices.

5. Suddenly it hit me.( 突然明白了 ) He was trying to ask me to marry him.

n.

1. Our ship took a direct hit and sank.

2. The lately Broadway hit musical is “The Mask”.

3. Your husband is a big hit with the kids. 极受欢迎的人

III. 补充阅读： Conflict quotes

1. The direct use of force is such a poor solution to any problem, it is generally employed only by small children and large nations.

2. Truth springs from argument amongst friends.3. Peace is not the absence of conflict but the presence of creative a

lternatives for responding to conflict.4. I disapprove of what you say, but I will defend to the death your

right to say it. 5. Don't be afraid of opposition. Remember, a kite rises against; no

t with; the wind.6. You can't shake hands with a clenched fist.7. True peace is not merely the absence of tension: it is the presenc

e of justice.8. Non-cooperation is a measure of discipline and sacrifice, and it

demands respect for the opposite views.

IV 扩展训练1. A clean environment can help the city bid for the Olympics ， w

hich______will promote its economic development. A. in nature B. in return   C. in turn    D. in fact2. At the railway station, the mother waved goodbye to her daughte

r until the train was _______.A. out of sight B. out of reach C. out of order   D. out of place

3. He failed to completely achieve the aim _______ by his parents at the beginning of this term.A. set forth  B. put forward C. brought up  D. come up to

4. Failure is the mother of success. ______ your courage and you’ll succeed.A. Keep off B. Keep out C. Keep up      D. Keep on

5. The wounded woman got to her feet and make a ＿＿ at the kitchen knife at the sink A grab B click C comment D pat

Homework:6. The dance performed by the disabled actors is really a hit, but

years ago no one ____ they were to achieve such great success.A. must have imagined B. could have imagined

C. should have imagined D. would have imagined

7. It is certain that he will ______ his business to his son when he gets old.

A. take over B. think over C. hand over D. go over

8. Haven’t I made____ clear that you mustn’t take the current magazines out of the library?

A. this B. it C. that D. one

Key

1-5 CABCA

6-8 ？？？

That’s all for today, and see you next time!