William Derek Jones(509) 999-6442 8601 N Kelly Ct., Spokane, WA, 99208 WillJones410@gmail.com

Objective To apply five years of software QA and college experience to a lucrative career in software QA and design.

Technical ProficiencyHardware:

Devices : Hard/Floppy Drives * Memory * Video Cards * Modems * CD-ROM’sNetwork Devices : Cisco wireless routers * Ethernet devices * Modem * Network CardsWorkstations : Dell, HP, IBM and compatiblesPortable : Dell, Toshiba, SonyWireless : Routers, Access points

Software:Network OS : Windows 7 / Vista / XPProgramming : Java, C, C++, XML, VXML, HTML, Javascript, SQLWorkstations OS : Windows Window 7 / Vista / XP / 2000, 98, 95, 3.11,* DOS 2.11 through 6.0 / Linux / Unix Applications : MS Office 2010 / 2007 / 2003 / XP / 2000 / 98, Word, Excel, Internet Explorer, Firefox, Google Chrome,

SharepointAntiVirus : Norton Anti-Virus * McAfee Anti-Virus * ADPMail Services : Microsoft Exchange, Outlook, Outlook ExpressTesting Software : Quality Center

Professional ExperienceCayuse Technologies, Pendleton, OR 2013 – 2015Provided software quality assurance to clients including: test case writing and execution, tracking of defects, and effective services to offshore software design teams and onshore clients.Associate – Application OutsourcingTribal owned software, technologies, and services company providing full life-cycle software development and testing and business process outsourcing. A rural shore business company that provides alternatives to outsourcing

Experience developing and maintaining code in VXML and JavaScript environments. Experience working with SQL database access. Wrote and executed high-level test cases for software projects transferring from Unix to Linux environment. Worked with Quality Assurance applications including Quality Center to track test case execution and progress. Utilized Quality Center and Sharepoint in conjuncture to track defects and effectively communicate details to

development teams, including specific places where defects occurred by way of screenshots and text logs. Experience in both Unix and Linux putty environments, including script execution, editing in vi, tunneling, and

file permissions settings. Worked with offshore teams and clients across the country to provide them quality assurance. High levels of security discipline to keep sensitive client information confidential. Time spent studying and practice with Java, JavaScript, SQL, and XML.

Critical Logic, Spokane, WA 2007 – 2012Provide services to clients including: ambiguity review of software design documents and logical modeling of requirements and production of test cases.Logic AnalystCritical Logic was a privately owned software QA vendor who used their own logical modeling software to produce effective test cases for our clients software products, also using tools to automate test cases and providing professional analysis of software design specifications.

Logically analyzed software design documentation presented by clients including State of Washington Office of Financial Management, Aetna, EDS/Hewlett Packard, and Sun Microsystems.

Sought out ambiguities in documentation and presented them to the client software teams, leading to marked increase in software quality.

Utilized proprietary cause-effect modeling software developed and owned by company to develop deliverable test cases for client use.

Experience with automated test case development software developed and owned by company to automate test suites.

Provided clear communication to clients via email and phone regarding ambiguities, test plans, and defects.

William Derek Jones(509) 999-6442 8601 N Kelly Ct., Spokane, WA, 99208 WillJones410@gmail.com

Provided on-site assistance to clients on regarding ambiguities, test plans, and defects.

Wal-Mart, Spokane, WA 2006 – 2007Cashier, Sales Floor Representative

Worked part time to pay tuition for final year of college while attending as a full time student. Responsible for checking out and bagging merchandise for customers in a timely and efficient manner while

maintaining a professional and courteous environment for customers. Experience in customer assistance and sales in a sales floor environment, providing knowledge about merchandise

and helping with customer needs and utilizing suggesting sales techniques.

Rockwood Clinic, Spokane, WA 2001 – 2003Medical Records Clerk

Responsible for logging out confidential medical records to requesting physicians to prepare for patient appointments and urgent care walk ins.

Responsible for accurate sorting and filing of confidential medical record documents for entry into patient medical charts.

Education Eastern Washington University, Cheney, WA

Bachelor of Science in Computer Science with a minor in Mathematics Courses include programming in Java, C, C++, Object Oriented Programming, Operating System basics,

Software design basics, Network Programming and Security.