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Mn hc: Hnh vi khch hngGVHD: H Th Thy Dng Trng i hc M Tp.HCM Khoa
Qun Tr Kinh Doanh
Kho st nh hng thc n nhanh Pizza Hut ti:
S lc v Pizza Hut
Share a slice of life!T8/2007, Pizza Hut c mt ti th trng Vit
Nam, tnh n nay c 11 ca hng TP.HCM.
Share a slice of life!
Danh sch 11 ca hng ti TP.HCM
STTTN CA HNGQUN1Pizza Hut Diamond Plaza12Pizza Hut L Thnh
Tn13Pizza Hut Nowzone14Pizza Hut Hai B Trng15Pizza Hut Thm16Pizza
Hut Nguyn Tri57Pizza Hut Lottemart78Pizza Hut Maximart 3/2109Pizza
Hut EtownTn Bnh10Pizza Hut CT PlazaTn Bnh11Pizza Hut Maximart Cng
HaTn Bnh
5Pizza Hut Thm1
11Pizza Hut Maximart Cng HaTn Bnh
a im kho st
Pizza Hut Cng Ha
Pizza Hut Thm
KHO ST KHCH HNGThi gian: Th 5, 1/9/2011 t 16h30 18h30a im: Pizza
Hut Thm (91 93 Thm, P.Phm Ng Lo, Q.1)
Pizza Hut THM
Pizza Hut Thm
Pizza Hut Thm
kin ca khch hng
Hc sinh cp 3. Gi c, phc v, by tr Pizza Hut u tt v hp l. Thng ngi
n khong 1h 1,5h. Khng c g phn nn. Thng n ti ca hng, cha s dng DV
giao hng.
kin ca khch hng
Nhn vin vn phng. t khi n n ti Pizza Hut. Gi combo th hp l, gi
ring l th hi cao. Phc v hi chm. Mun th mt thng hiu pizza khc vo ln
ti.
kin ca khch hng
Sinh vin nm I. Khch quen ti Pizza Hut Thm. Rt hi lng vi menu v
phc v ni y. Thch ngi li chng 1h 1.5h. S thng quay li cng bn b.
Clip phng vn khch hng
KHO ST KHCH HNGThi gian: Th 5, 1/9/2011 t 16h30 18h30a im: Pizza
Hut Maximark Cng Ha(5 7 Cng Ha, Q. Tn Bnh)
Pizza Hut Cng Ha
Pizza Hut Cng Ha
Clip phng vn khch hng
NHN XT CHUNG
THI QUENTH HIUCA HNGKHCH HNG
Nhn xt
KHCH HNG TUI: Ch yu l gii tr (khong 15 25 tui)Trung nin (khong
30 50 tui)THU NHP:Trung bnh kh tr lnNGH NGHIP:a s l hc sinh sinh
vin Nhn vin vn phngNgi c thu nhp kh v n nh
THI QUENPhn ln khch hng n ti nh hng ca Pizza Hut: Thng ngi li ca
hng khong 1h 1.5h. Chn phn n l pizza v thc ung l nc ngt (ch yu l
Pepsi). i cng vi bn b hoc gia nh.
TH HIU Nhng ngi yu thch thc n nhanh ca phng Ty, thch thng thc
nhng mn n c gi tr. L ni gp g, giao lu tr chuyn ca gii tr ch khng n
thun l thng thc pizza. Khng gian ca Pizza Hut mang li cm gic m cng,
thn thin L ni hp mt gia nh l tng.
CA HNG V tr ca hng Thng cc v tr d tm, ln v ng c nh Maximark Cng
Ha hay Parkson, Diamond Plaza, Cch trang tr 2 tng mu ch o v en n
tng. By tr lch s, m cng nhng vn tr trung, thoi mi. m nhc trong ca
hng Pizza Hut Thm: Khu vc nhiu ngi nc ngoi v gii tr, nhc Anh v Hn
thnh hnh. Thoi mi, tr trung, thch hp t tp bn b. Pizza Hut Cng Ha:
Gn siu th Maximark, khng gian rng hn, nhc Vit, nhc c in m du, m
cng. Thch hp hp mt gia nh.
Thanks for your attention!Nguyn Trang AnhTrn Thu BuL M KimHunh
Bch PhngPhm Th H PhngPhm Vn ThThi Thanh SenL Giang Vi
