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presentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]

HUMAN RESOURCES AT COCA COLA Assignment 1 MBA Aviation PAF KIET Instructor Ms. Huma Shiraz PRESENTATION BY61169 KHAN K. SHAMSHAD13 June 2016

+92 313 860 7090 [email protected]

Human Resource Management at Coca ColaCoca-Cola Company (NYSE: KO) is a beverage retailer, manufacturer and marketer of non-alcoholic beverage concentrates and syrups. The company is best known for its flagship product Coca-Cola, invented by pharmacist John Stith Pemberton in 1886. The Coca-Cola formula and brand was bought in 1889 by Asa Candler who incorporated The Coca-Cola Company in 1892.

Besides its namesake Coca-Cola beverage, Coca-Cola currently offers more than 500 brands in over 200 countries or territories and serves 1.6 billion servings each day.[5]

The company operates a franchised distribution system dating from 1889 where The Coca-Cola Company only produces syrup concentrate which is then sold to various bottlers throughout the world who hold an exclusive territory. The Coca-Cola Company owns its anchor bottler in North America, Coca-Cola Refreshments.

INTRODUCTION

presentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016

3

HUMAN RESOURCES AT COCA COLAOrganisation structurepresentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016

The Coca-Cola Company is headquartered in Atlanta, Georgia. Its stock is listed on the NYSE and is part of DJIA, S&P 500 Index, the Russell 1000 Index and the Russell 1000 Growth Stock Index. Its current chairman and CEO is Muhtar Kent.

The Coca-Cola Company is a place where you can make a positive mark on the world.

through our sustainability initiatives, human rights work the ripple economic impact each person creates by simply doing their job well, there are endless opportunities to build shareholder value and make an impactful contribution to many communities.HR POLICIES AT COCA COLAOrganisation structure team workpresentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016

TheCoca-ColaCompany is a place where you can make a positive mark on the world. Whether through our sustainability initiatives, human rights work or the ripple economic impact each person creates by simply doing their job well, there are endless opportunities to build shareholder value and make an impactful contribution to many communities. TheCoca-ColaCompany is a place where you can make a positive mark on the world. Whether through our sustainability initiatives, human rights work or the ripple economic impact each person creates by simply doing their job well, there are endless opportunities to build shareholder value and make an impactful contribution to many communities.

Ability to Grow: it's about us... together, we will bring out the best in ourselves and our Company.

A career at TheCoca-ColaCompany is truly a one-of-a-kind experience. It's more than working for the global beverage leader; it's an opportunity to be a part of something that impacts the world.

Every person has the opportunity to create a long and successful career with TheCoca-ColaCompany. With operations in over +200 countries, and full catalogue of development programs, the growth opportunities with this Company are boundless.HR POLICIES AT COCA COLAHuman Resource Management within Coca Colapresentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016

Human Resource Management is an essential part for any organization.

It is people, not technology who create the company.

it is impossible to create certain policies or procedures applicable in all divisions of the company, cultural and political differences need to be taken into account.

Therefore, the focus will be on four tasks and duties of HRM

- performance management - compensation - career development - succession planning based on the United States procedures.

HR POLICIES AT COCA COLAHuman Resource Management within Coca Cola

presentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016

Coca Cola runs its business campaigns all across the world.

It deals with different types of products such as soft drinks, bottled water, tea, sport juices, etc. Coca-Cola has a franchising model for the production and distribution purposes.

Only the syrup concentrate are manufactured by the company which is sold to the bottlers who are its franchisers (Coca-Cola Bottling, 2008).

It is important on the part of management to synergise the HR and technology.

The organising function focuses on division, coordination, and control of tasks and flow of information within the organization. Moreover, managers distribute responsibility and authority to job holdersHR POLICIES AT COCA COLAOrganising the HRM functionspresentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016

Coca Cola Company focuses on the acquisition and retention of highly skilled and knowledgeable employees so that it can maintain its top position in the market.

Treating these resources as ASSETS. It provides an environment through conditions of employment and procedures that enables all employees to develop a sense of unity with the enterprise and to carry out their duties in the most willing and effective manner.

It ensures security of employment to the workers so that they may not be distracted by the uncertainties of their future. These objectives, strategies, policies, and programs are pre-specified by the company, which guides the management and unions in taking decisions. Also they are in accordance with the organizations mission, objectives, strategies, policies and its and internal external environments.

HR POLICIES AT COCA COLAFocus on vital areaspresentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016

Job analysis and designing includes job description and job specification

Job description: a list of job duties, responsibilities, reporting elationship, working conditions, and supervisory responsibilities

Job specification: a list of a jobs human requirements requisites like education, skills, personality, Attitude, mind-set etc

HR department thru job description and job analysis do data mining for the information about employees work activities, human behaviour, performance standard, job context and human requirements and also other information related to this conduct, which helps them improve Recruiting, selection, compensation, performance appraisal, training, and employees relationship.HR POLICIES AT COCA COLAKey areas of focuspresentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016

The process of deciding what positions the firm will have to fill, and how to fill them.

Coca cola HRM is involved in company strategic planning and they also undertake sufficient planning for hiring new employees in the future and to cater for attrition.

They forecast expected employees needs in the organization, along with forecast on the new trends in technology affecting productivity.

HR POLICIES AT COCA COLAPlanning & Forecastingpresentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016

Job description and job analysis in which they obtain information about:

Employees work activities

Humanbehavior

Performance standard

Job context

Human requirements HR POLICIES AT COCA COLAJob analysis and designingpresentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016

Recruitment process is well established first choice is from within existing employees followed by mining the skill inventory, if still no success then the Recruitment Vendors are approached or give ads on company website, in news papers, for specialists institutions may be reached. Internal recruitment External recruitment

Candidates apply online or with required documents and C V within a normally given period of 15 days . Selection process starts on the 16th day and HR short lists candidates who are processed thru a combination of any of the following tools : - Interview- Group exercises- Presentations- Psychometric tests- Role plays/Situational Exercisesand sends to Selection board comprising of Heads from User , HR, Finance Divisions and final short list of best 3 is approved and issued with Contract

HR POLICIES AT COCA COLARecruitment & Selection processpresentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016

During induction the employees go through following:

- Orientation training

- Conversion Training for Technology

- On Job Training

- Training / performance evaluation

- Retraining if deemed essential

HR POLICIES AT COCA COLAInduction and Trainingpresentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016

Having successfully completed the induction stage normally of 3- 6 months a interim Performance appraisal is done after which MBO discussed and at Coca cola performance appraisal is the done quarterly and Annually. The performance appraisal process contains three steps;

- Define the job - Appraise the performance

- feedback

HR POLICIES AT COCA COLARetention and performance appraisalpresentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016

MOTIVATION FOR EMPLOYEESpresentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016

Coca-Cola is providing smart wages to its employees , are competitive and really satisfactory . With wages lot of facilities and amenities are provided according to the policy.Structure of wages can be described as:

Blue collar workers are offered wages along with commission.

Salesman are offered wages plus commission pursuing certain criteria.

White collar workers draw a handsome amount salary with incentives.

HR POLICIES AT COCA COLA Wagespresentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016

All over the world they are involved in innovative programs that give hard- working, knowledge-hungry students books, supplies,places to study and scholarships.

The Coca-ColaCompanybelievesthat education is a powerful force in improving the quality of life and creating opportunity for people and their families around the world.

HR POLICIES AT COCA COLA Incentivespresentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016

Coca-cola international has different leaves structures in different regions and countries ofthe world where they operate, but standard is below:HR POLICIES AT COCA COLAAnnual LeavesDesignationAllowed leavesSupervisor26 leaves per annumAbove than supervisor26 leaves per annumBelow supervisor24 leaves per annumpresentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016

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Basic salaryBonusMedical facilityGratuity fundSocial security

HR POLICIES AT COCA COLACompensation benefitspresentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016

HR POLICIES AT COCA COLATime Management

8 a.m. to 4 p.m. [ 08:00 to 16:00 Hours ] (all departments other than technical departments),

4 p.m. to 12 p.m. [ 08:00 to 16:00 Hours ] (Technical departments)

Saturdays and Sundays are off for Office Plants and allied services operate in 3 shifts of 8 hours each presentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016

Medical Treatment provided to employees as per their designations. The medical facilities are also provided to supervisors as well as the officers in the Company.HR POLICIES AT COCA COLAMedical Facilitiespresentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016

Creating a system of mentoring programs that include:

One-on-one mentoring Group mentoring Mentoring self-study tools.

HR POLICIES AT COCA COLAMentoring programspresentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016

Coca-Cola North America and The Minute Maid Company have one- on-one mentoring programs designed to foster professional growth and development.

These programs promote trusting relationships for networking, coaching, career counseling and life lessons.presentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016HR POLICIES AT COCA COLACollaborations

Open door policy is the best policy for the employees

HR POLICIES AT COCA COLAEmployee relationshippresentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016

http://www.coca-colacompany.com/historyhttp://www.coca-colacompany.com/our-company/mission-vision-valueshttp://www.coca-colacompany.com/careers/why-work-at-the-coca-cola-company@BizCaseStudies on Twitter bizcasestudies on Facebookhttp://businesscasestudies.co.uk/coca-cola-great-britain/creating-an-effective-organisational-structure/structure-and-culture.html#ixzz4B8GZSsQIhttp://www.managementparadise.com/forums/human-resources-management-h-r/213746-human-resource-management-coca-cola.html

HR POLICIES AT COCA COLABibliographypresentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016

ANY QUESTIONS

THANK YOUpresentation by 61169 Khan K. Shamshad MBA Aviation PAF-KIET 12 Jun 2016 +92 313 860 7090 [email protected]/10/2016HR POLICIES AT COCA COLA