G31GuidelinesinclTechnicalProtocolFinal (GRI)

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    Sustainability Reporting Guidelines

    RG

    2000-2011 GRI Version 3.1

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    2000-2011 GRI Version 3.1

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    1

    Sustainability Reporting Guidelines RG

    Version 3.1

    Table of Contents

    Preace

    Sustaiable Developmet ad the

    Trasparec Imperative

    Introduction

    Overview o Sustaiabilit Reportig

    The Purpose o a Sustainability Report 3

    Orientation to the GRI Reporting Framework 3

    Orientation to the GRI Guidelines 4

    Applying the Guidelines 5

    Part 1

    Defig Report Cotet, Qualit,

    ad Boudar

    Guidance or Dening Report Content 7

    Principles or Dening Report Content 8

    Principles or Dening Report Quality 13

    Guidance or Report Boundary Setting 17

    Part 2

    Stadard Disclosures

    Strategy and Prole 20

    1. Strategy and Analysis 20

    2. Organizational Prole 21

    3. Report Parameters 21

    4. Governance, Commitments,

    and Engagement 22

    5. Management Approach and

    Perormance Indicators 24

    Economic 25

    Environmental 27

    Social:

    Labor Practices and Decent Work 30

    Human Rights 32

    Society 36

    Product Responsibility 39

    General Reporting Notes

    Data Gathering 40

    Report Form and Frequency 40

    Assurance 41

    Glossary o Terms 42

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    Sustainability Reporting GuidelinesG

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    Preface

    Sustainable Development and the

    Transparency Imperative

    The goal o sustainable development is to meet the

    needs o the present without compromising the ability

    o uture generations to meet their own needs.1 As

    key orces in society, organizations o all kinds have an

    important role to play in achieving this goal.

    Yet in this era o unprecedented economic growth,

    achieving this goal can seem more o an aspiration than

    a reality. As economies globalize, new opportunities

    to generate prosperity and quality o lie are arising

    though trade, knowledge-sharing, and access to

    technology. However, these opportunities are not always

    available or an ever-increasing human population,

    and are accompanied by new risks to the stability o

    the environment. Statistics demonstrating positive

    improvements in the lives o many people around the

    world are counter-balanced by alarming inormation

    about the state o the environment and the continuing

    burden o poverty and hunger on millions o people.

    This contrast creates one o the most pressing dilemmas

    or the 21st century.

    One o the key challenges o sustainable development

    is that it demands new and innovative choices and wayso thinking. While developments in knowledge and

    technology are contributing to economic development,

    they also have the potential to help resolve the risks

    and threats to the sustainability o our social relations,

    environment, and economies. New knowledge and

    innovations in technology, management, and public

    policy are challenging organizations to make new

    choices in the way their operations, products, services,

    and activities impact the earth, people, and economies.

    The urgency and magnitude o the risks and threats

    to our collective sustainability, alongside increasing

    choice and opportunities, will make transparency

    about economic, environmental, and social impacts

    a undamental component in eective stakeholder

    relations, investment decisions, and other market

    relations. To support this expectation, and to

    communicate clearly and openly about sustainability,

    a globally shared ramework o concepts, consistent

    language, and metrics is required. It is the Global

    Reporting Initiatives (GRI) mission to ull this need

    by providing a trusted and credible ramework

    or sustainability reporting that can be used by

    organizations o any size, sector, or location.

    Transparency about the sustainability o organizational

    activities is o interest to a diverse range o stakeholders,

    including business, labor, non-governmental

    organizations, investors, accountancy, and others. This

    is why GRI has relied on the collaboration o a large

    network o experts rom all o these stakeholder groups

    in consensus-seeking consultations. These consultations,

    together with practical experience, have continuously

    improved the Reporting Framework since GRIs oundingin 1997. This multi-stakeholder approach to learning

    has given the Reporting Framework the widespread

    credibility it enjoys with a range o stakeholder groups.

    1 World Commission on Environment and Development. Our

    Common Future. Oxord: Oxord University Press, 1987, p.43.

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    Sustainability Reporting Guidelines RG

    Version 3.1

    Overview of SustainabilityReporting

    The Purpose o a Sustainability Report

    Sustainability reporting is the practice o measuring,

    disclosing, and being accountable to internal and

    external stakeholders or organizational perormance

    towards the goal o sustainable development.

    Sustainability reporting is a broad term considered

    synonymous with others used to describe reporting on

    economic, environmental, and social impacts (e.g., triple

    bottom line, corporate responsibility reporting, etc.).

    A sustainability report should provide a balanced

    and reasonable representation o the sustainability

    perormance o a reporting organization including

    both positive and negative contributions.

    Sustainability reports based on the GRI Reporting

    Framework disclose outcomes and results that occurred

    within the reporting period in the context o the

    organizations commitments, strategy, and management

    approach. Reports can be used or the ollowing

    purposes, among others:

    Bechmarig and assessing sustainability

    perormance with respect to laws, norms, codes,

    perormance standards, and voluntary initiatives;

    Demostratig how the organization inuences

    and is inuenced by expectations about

    sustainable development; and

    Comparig perormance within an organization

    and between dierent organizations over time.

    Orientation to the GRI Reporting

    Framework

    All GRI Reporting Framework documents are developed

    using a process that seeks consensus through dialogue

    between stakeholders rom business, the investor

    community, labor, civil society, accounting, academia,

    and others. All Reporting Framework documents are

    subject to testing and continuous improvement.

    The GRI Reportig Frameworis intended to serve

    as a generally accepted ramework or reporting on

    an organizations economic, environmental, and social

    perormance. It is designed or use by organizations o

    any size, sector, or location. It takes into account the

    practical considerations aced by a diverse range o

    organizations rom small enterprises to those with

    extensive and geographically dispersed operations.

    The GRI Reporting Framework contains general and

    sector-specic content that has been agreed by a wide

    range o stakeholders around the world to be generally

    applicable or reporting an organizations sustainability

    perormance.

    The Sustaiabilit Reportig Guidelies (the

    Guidelines) consist o Principles or dening report

    content and ensuring the quality o reportedinormation. It also includes Standard Disclosures made

    up o Perormance Indicators and other disclosure

    items, as well as guidance on specic technical topics in

    reporting.

    Figure 1: The GRI Reporting Framework

    SectorSupp

    lements

    Wha

    tt

    oRep

    ort

    HowtoR

    ep

    ort

    Proto

    co

    ls

    StandardDis

    closures

    Princ

    iplesandGuidan

    ce

    Reporting

    Framework

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    Idicator Protocols exist or each o the Perormance

    Indicators contained in the Guidelines. These Protocols

    provide denitions, compilation guidance, and other

    inormation to assist report preparers and to ensureconsistency in the interpretation o the Perormance

    Indicators. Users o the Guidelines should also use the

    Indicator Protocols.

    Sector Supplemets complement the Guidelines

    with interpretations and guidance on how to apply the

    Guidelines in a given sector, and include sector-specic

    Perormance Indicators. Applicable Sector Supplements

    should be used in addition to the Guidelines rather than

    in place o the Guidelines.

    Techical Protocols are created to provide guidance on

    issues in reporting, such as setting the report boundary.

    They are designed to be used in conjunction with the

    Guidelines and Sector Supplements and cover issues

    that ace most organizations during the reporting

    process.

    Orientation to the GRI Guidelines

    The Sustainability Reporting Guidelines consist o

    Reporting Principles, Reporting Guidance, and Standard

    Disclosures (including Perormance Indicators). Theseelements are considered to be o equal in weight and

    importance.

    Part 1 Reportig Priciples ad Guidace

    Three main elements o the reporting process are

    described in Part 1. To help determine what to report

    on, this section covers the Reporting Principles o

    materiality, stakeholder inclusiveness, sustainability

    context, and completeness, along with a brie set o

    tests or each Principle. Application o these Principles

    with the Standard Disclosures determines the topics

    and Indicators to be reported. This is ollowed byPrinciples o balance, comparability, accuracy, timeliness,

    reliability, and clarity, along with tests that can be used

    to help achieve the appropriate quality o the reported

    inormation. This section concludes with guidance or

    reporting organizations on how to dene the range o

    entities represented by the report (also called the Report

    Boundary).

    Figure 2: Overview o the GRI Guidelines

    OUTPUTOUTPUTOUTPUT

    Performance

    Indicators

    Profile

    Management

    Approach

    INPUT

    INPUT

    INPUT

    INPU

    T

    Focused Sustainability Report

    StandardDisclosures

    PrinciplesandGuidance

    Options for Reporting

    Guidance for DefiningReport Content

    Principles for Defining

    Report Content

    Principles for Ensuring

    Report Quality

    Guidance for Report

    Boundary Setting

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    Part 2 Stadard Disclosures

    Part 2 contains the Standard Disclosures that should

    be included in sustainability reports. The Guidelines

    identiy inormation that is relevant and material to most

    organizations and o interest to most stakeholders or

    reporting the three types o Standard Disclosures:

    Strateg ad Profle: Disclosures that set the

    overall context or understanding organizational

    perormance such as its strategy, prole, and

    governance.

    Maagemet Approach: Disclosures that

    cover how an organization addresses a given

    set o topics in order to provide context or

    understanding perormance in a specic area.

    Perormace Idicators: Indicators that elicit

    comparable inormation on the economic,

    environmental, and social perormance o the

    organization.

    Applying the Guidelines

    Gettig Started

    All organizations (private, public, or non-prot) areencouraged to report against the Guidelines whether they

    are beginners or experienced reporters, and regardless o

    their size, sector, or location. Reporting can take various

    orms, including web or print, stand alone or combined

    with annual or nancial reports.

    The rst step is to determine report content. Guidance or

    this is provided in Part 1. Some organizations may choose

    to introduce reporting against the ull GRI Reporting

    Framework rom the outset, while others may want to

    start with the most easible and practical topics rst and

    phase in reporting on other topics over time. All reporting

    organizations should describe the scope o their reporting

    and are encouraged to indicate their plans or expanding

    their reporting over time.

    GRI Applicatio Levels

    Upon nalization o their report, preparers should declare

    the level to which they have applied the GRI Reporting

    Framework via the GRI Application Levels system. This

    system aims to provide:

    Report readers with clarity about the extent to

    which the GRI Guidelines and other ReportingFramework elements have been applied in the

    preparation o a report.

    Report preparers with a vision or path or

    incrementally expanding application o the GRI

    Reporting Framework over time.

    Declaring an Application Level results in a clear communi-

    cation about which elements o the GRI Reporting Frame-

    work have been applied in the preparation o a report. To

    meet the needs o new beginners, advanced reporters, and

    those somewhere in between, there are three levels in the

    system. They are titled C, B, and A, The reporting criteria

    ound in each level reects an increasing application or

    coverage o the GRI Reporting Framework. An organization

    can sel-declare a plus (+) at each level (ex., C+, B+, A+) i

    they have utilized external assurance.2

    An organization sel-declares a reporting level based

    on its own assessment o its report content against the

    criteria in the GRI Application Levels.

    2 See the assurance section under General Reporting Notes

    or more inormation on options or assurance.

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    In addition to the sel declaration, reporting organizations

    can choose one or both o the ollowing options:

    Haveanassuranceprovideroeranopiniononthesel-declaration.

    RequestthattheGRIchecktheself-declaration.

    For more inormation on Application Levels, and

    the complete criteria, see the GRI Applications Level

    inormation pack available as an insert to this document,

    or ound online at www.globalreporting.org.

    Request or otifcatio o use

    Organizations that have used the Guidelines and/or other

    elements o the GRI Reporting Framework as the basis ortheir report are requested to notiy the Global Reporting

    Initiative upon its release. While notiying GRI, organizations

    can choose any or all o the ollowing options:

    SimplynotifytheGRIofthereportandprovide

    hard and/or sot copy

    RegistertheirreportinGRIsonlinedatabaseofreports

    RequestGRIchecktheirself-declaredApplication

    Level.

    Maximizig Report Value

    Sustainability reporting is a living process and tool,

    and does not begin or end with a printed or online

    publication. Reporting should t into a broader process

    or setting organizational strategy, implementing

    action plans, and assessing outcomes. Reporting

    enables a robust assessment o the organizations

    perormance, and can support continuous improvement

    in perormance over time. It also serves as a tool or

    engaging with stakeholders and securing useul input to

    organizational processes.

    Part 1: Defning Report Content, Quality,

    and Boundary

    This section provides Reporting Principles and Reporting

    Guidance regarding dening report content, ensuring

    the quality o reported inormation, and setting the

    Report Boundary.

    Reporting Guidance describes actions that can be taken,

    or options that the reporting organization can consider

    when making decisions on what to report on, and

    generally helps interpret or govern the use o the GRI

    Reporting Framework. Guidance is provided or dening

    report content and setting report Boundary.

    Reporting Principles describe the outcomes a report

    should achieve and guide decisions throughout thereporting process, such as selecting which topics and

    Indicators to report on and how to report on them. Each

    o the Principles consists o a denition, an explanation,

    and a set o tests or the reporting organization to assess

    its use o the Principles. The tests are intended to serve

    as tools or sel-diagnosis, but not as specic disclosures

    to report against. Tests can, however, serve as a reerence

    or explaining decisions about the application o the

    Principles

    Together, the Principles are intended to help achieve

    transparency a value and a goal that underlies allaspects o sustainability reporting. Transparency can

    be dened as the complete disclosure o inormation

    on the topics and Indicators required to reect impacts

    and enable stakeholders to make decisions, and the

    processes, procedures, and assumptions used to

    prepare those disclosures. The Principles themselves are

    organized into two groups:

    PrinciplesfordeterminingthetopicsandIndicators

    on which the organization should report; and

    Principlesforensuringthequalityandappropriate

    presentation o reported inormation.

    The Principles have been grouped in this way to help

    clariy their role and unction, but this does not impose a

    rigid restriction on their use. Each Principle can support a

    range o decisions, and may prove useul in considering

    questions beyond just dening report content or ensuring

    the quality o reported inormation.

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    Materiality

    Stakeholder

    Inclusiveness

    Sustainability

    Context

    Completeness

    INPUT

    Principlesand

    Guidance

    Options for Reporting

    Principles for Defining

    Report Content

    1.1 Defning Report Content

    In order to ensure a balanced and reasonable

    presentation o the organizations perormance, a

    determination must be made about what content the

    report should cover. This determination should be

    made by considering both the organizations purpose

    and experience, and the reasonable expectations and

    interests o the organizations stakeholders. Both are

    important reerence points when deciding what to

    include in the report.

    Reportig Guidace or Defig Cotet

    The ollowing approach governs the use o the GRI

    Reporting Framework in preparing sustainability reports.

    More detailed guidance on dening content can be

    ound in the Technical Protocol Applying the Report

    Content Principles.

    IdentifythetopicsandrelatedIndicatorsthatare

    relevant, and thereore might be appropriate to

    report, by undergoing an iterative process using the

    Principles o materiality, stakeholder inclusiveness,

    sustainability context, and guidance on setting the

    Report Boundary.

    Whenidentifyingtopics,considertherelevanceof

    all Indicator Aspects identied in the GRI Guidelinesand applicable Sector Supplements. Also consider

    other topics, i any, that are relevant to report.

    FromthesetofrelevanttopicsandIndicators

    identied, use the tests listed or each Principle to

    assess which topics and Indicators are material,

    and thereore should be reported3.

    UsethePrinciplestoprioritizeselectedtopicsand

    decide which will be emphasized.

    Thespecicmethodsorprocessesusedfor

    assessing materiality should:

    Dierfor,andcanbedenedby,eachorganization;

    Alwaystakeintoaccounttheguidanceand

    tests ound in the GRI Reporting Principles; and

    Bedisclosed.

    In applying this approach:

    DierentiatebetweenCoreandAdditional

    Indicators. All Indicators have been developed

    through GRIs multi-stakeholder processes, and

    those designated as Core are generally applicable

    Indicators and are assumed to be material or most

    organizations. An organization should report on

    these unless they are deemed not material on

    the basis o the Reporting Principles. Additional

    Indicators may also be determined to be material.

    TheIndicatorsinnalversionsofSector

    Supplements are considered to be Core Indicators,

    and should be applied using the same approach as

    the Core Indicators ound in the Guidelines.

    Allotherinformation(e.g.,companyspecicIndicators) included in the report should be

    subject to the same Reporting Principles and

    have the same technical rigor as GRI Standard

    Disclosures.

    Conrmthattheinformationtobereportedand

    the Report Boundary are appropriate by applying

    the Principle o completeness.

    Figure 3: Principles or dening report Content

    3 GRI Organizational Prole Disclosures (1-4) apply to all

    reporting organizations.

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    Reportig Priciples or Defig Cotet

    Each o the Reporting Principles consists o a denition,

    an explanation, and a set o tests to guide the use o

    the Principles. The tests are intended to serve as tools

    or sel-diagnosis, but not as specic Disclosure items to

    report against. The Principles should be used together

    with the guidance on dening content.

    MateRiality

    Defitio:The inormation in a report should cover

    topics and Indicators that:

    reecttheorganizationssignicanteconomic,

    environmental, and social impacts or that

    wouldsubstantivelyinuencetheassessmentsand

    decisions o stakeholders.

    Explaatio: Organizations are aced with a wide range

    o topics on which it could report. Relevant topics and

    Indicators are those that may reasonably be considered

    important or reecting the organizations economic,

    environmental, and social impacts, or inuencing the

    decisions o stakeholders, and, thereore, potentially merit

    inclusion in the report. Materiality is the threshold at

    which topics or Indicators become suciently important

    that they should be reported. Beyond this threshold, not

    all material topics will be o equal importance and theemphasis within a report should reect the relative priority

    o these material topics and Indicators.

    In nancial reporting, materiality is commonly thought

    o as a threshold or inuencing the economic decisions

    o those using an organizations nancial statements,

    investors in particular. The concept o a threshold is also

    important in sustainability reporting, but it is concerned

    with a wider range o impacts and stakeholders.

    Materiality or sustainability reporting is not limited only

    to those sustainability topics that have a signicant

    nancial impact on the organization. Determiningmateriality or a sustainability report also includes

    considering economic, environmental, and social

    impacts that cross a threshold in aecting the ability to

    meet the needs o the present without compromising

    the needs o uture generations.4 These material topics

    will oten have a signicant nancial impact in the near-

    term or long-term on an organization. They will thereore

    also be relevant or stakeholders who ocus strictly on

    the nancial condition o an organization.

    A combination o internal and external actors should

    be used to determine whether inormation is material,

    including actors such as the organizations overall

    mission and competitive strategy, concerns expresseddirectly by stakeholders, broader social expectations,

    and the organizations inuence on upstream (e.g.,

    supply chain) and downstream (e.g., customers) entities.

    Assessments o materiality should also take into account

    the basic expectations expressed in the international

    standards and agreements with which the organization

    is expected to comply.

    These internal and external actors should be considered

    when evaluating the importance o inormation or

    reecting signicant economic, environmental, and

    social impacts, or stakeholder decision making.5 A range

    o established methodologies can be used to assess the

    signicance o impacts. In general, signicant impacts

    reer to those that are a subject o established concern

    or expert communities, or that have been identied

    using established tools such as impact assessment

    methodologies or lie cycle assessments. Impacts that

    are considered important enough to require active

    management or engagement by the organization can

    likely be considered to be signicant.

    Significance of Economic, Environmental, and Social Impacts

    InfluenceonStakeholderAssessmentsandDecisions

    MaterialT

    opics

    Non-MaterialTopics

    Low

    Relativ

    eRep

    ortin

    gPriority

    High

    Figure 4: Dening Materiality

    4 World Commission on Environment and Development. Our Common Future. Oxord: Oxord University Press, 1987, p. 43.5 See the principle o stakeholder inclusion or a discussion o stakeholders.

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    The report should emphasize inormation on perormance

    regarding the most material topics. Other relevant topics

    can be included, but should be given less prominence in

    the report. The process by which the relative priority otopics was determined should be explained.

    In addition to guiding the selection o topics to report, the

    Materiality Principle also applies to the use o Perormance

    Indicators. When disclosing perormance data, there are

    varying degrees o comprehensiveness and detail that

    could be provided in a report. In some cases, GRI

    guidance exists on the level o detail generally considered

    appropriate or a specic Indicator. Overall, decisions on

    how to report data should be guided by the importance

    o the inormation or assessing the perormance o the

    organization, and acilitating appropriate comparisons.

    Reporting on material topics may involve disclosing

    inormation used by external stakeholders that diers

    rom the inormation used internally or day-to-day

    management purposes. However, such inormation

    does indeed belong in a report, where it can inorm

    assessments or decision-making by stakeholders, or

    support engagement with stakeholders that can result in

    actions that would signicantly inuence perormance

    or address key topics o stakeholder concern.

    Tests

    In dening material topics, take into account the

    ollowing:

    R Reasonably estimable sustainability impacts, risks,

    or opportunities (e.g., global warming, HIV-AIDS,

    poverty) identied through sound investigation

    by people with recognized expertise, or by expert

    bodies with recognized credentials in the eld.

    Signicance to Stakeholders, including:

    RMain sustainability interests/topics and Indicatorsraised by stakeholders (e.g., vulnerable groups

    within local communities, civil society).

    R The main topics and uture challenges or the

    sector reported by peers and competitors.

    R Relevant laws, regulations, internationalagreements, or voluntary agreements with

    strategic signicance to the organization and its

    stakeholders.

    Signicance to the Organization, including:

    R Key organizational values, policies, strategies,

    operational management systems, goals, and

    targets.

    R The interests/expectations o stakeholders

    specically invested in the success o the organi-

    zation (e.g., employees, shareholders, and suppliers).

    R Signicant risks to the organization.

    R Critical actors or enabling organizational success.

    R The core competencies o the organization and the

    manner in which they can or could contribute to

    sustainable development.

    Prioritizing

    R The report prioritizes material topics and Indicators.

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    StakeholdeR incluSiveneSS

    Defitio:The reporting organization should identiy

    its stakeholders and explain in the report how it hasresponded to their reasonable expectations and interests.

    Explaatio: Stakeholders are dened as entities or

    individuals that can reasonably be expected to be

    signicantly aected by the organizations activities,

    products, and/or services; and whose actions can

    reasonably be expected to aect the ability o the

    organization to successully implement its strategies

    and achieve its objectives. This includes entities or

    individuals whose rights under law or international

    conventions provide them with legitimate claims vis--

    vis the organization.

    Stakeholders can include those who are invested in the

    organization (e.g., employees, shareholders, suppliers)

    as well as those who have other relationships to the

    organization (e.g., vulnerable groups within local

    communities, civil society).

    The reasonable expectations and interests o

    stakeholders are a key reerence point or many

    decisions in the preparation o a report, such as

    the scope, boundary, application o Indicators,

    and assurance approach. However, not all o an

    organizations stakeholders will use the report. Thispresents challenges in balancing the specic interests/

    expectations o stakeholders who can reasonably be

    expected to use the report with broader expectations o

    accountability to all stakeholders.

    For some decisions, such as the report scope or

    boundary o a report, the reasonable expectations and

    interests o a wide range o stakeholder will need to be

    considered. There may be, or example, stakeholders

    who are unable to articulate their views on a report

    and whose concerns are presented by proxies. There

    may also be stakeholders who choose not to express

    views on reports because they rely on dierent means

    o communication and engagement. The reasonable

    expectations and interests o these stakeholders should

    still be acknowledged in decisions about the content

    o the report. However, other decisions, such as the

    level o detail required to be useul to stakeholders, or

    expectations o dierent stakeholders about what is

    required to achieve clarity, may require greater emphasis

    on those who can reasonably be expected to use the

    report. It is important to document the processes and

    approach taken in making these decisions.

    Stakeholder engagement processes can serve as tools

    or understanding the reasonable expectations and

    interests o stakeholders. Organizations typically initiate

    dierent types o stakeholder engagement as part otheir regular activities, which can provide useul inputs or

    decisions on reporting. These may include, or example,

    stakeholder engagement or the purpose o compliance

    with internationally-agreed standards, or inorming

    ongoing organizational/ business processes. In addition,

    stakeholder engagement may also be implemented

    specically to inorm the report preparation process.

    Organizations can also use other means such as the

    media, the scientic community, or collaborative activities

    with peers and stakeholders. These means can help the

    organization better understand stakeholders reasonable

    expectations and interests.

    For a report to be assurable, the process o stakeholder

    engagement should be documented. When stakeholder

    engagement processes are used or reporting purposes,

    they should be based on systematic or generally-

    accepted approaches, methodologies, or principles.

    The overall approach should be suciently eective

    to ensure that stakeholders inormation needs are

    properly understood. The reporting organization should

    document its approach or dening which stakeholders

    it engaged with, how and when it engaged with them,

    and how engagement has inuenced the report content

    and the organizations sustainability activities. Theseprocesses should be capable o identiying direct input

    rom stakeholders as well as legitimately established

    societal expectations. An organization may encounter

    conicting views or diering expectations among its

    stakeholders, and will need to be able to explain how it

    balanced these in reaching its reporting decisions.

    Failure to identiy and engage with stakeholders is

    likely to result in reports that are not suitable, and

    thereore not ully credible, to all stakeholders. In

    contrast, systematic stakeholder engagement enhances

    stakeholder receptivity and the useulness o thereport. Executed properly, it is likely to result in ongoing

    learning within the organization and by external

    parties, as well as increase accountability to a range o

    stakeholders. Accountability strengthens trust between

    the reporting organization and its stakeholders.

    Trust, in turn, orties report credibility.

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    Tests:

    R The organization can describe the stakeholders to

    whom it considers itsel accountable.

    R The report content draws upon the outcomes

    o stakeholder engagement processes used by

    the organization in its ongoing activities, and as

    required by the legal and institutional ramework

    in which it operates.

    R The report content draws upon the outcomes

    o any stakeholder engagement processes

    undertaken specically or the report.

    R The stakeholder engagement processes that

    inorm decisions about the report are consistent

    with the scope and boundary o the report.

    SuStainability context

    Defitio:The report should present the organizations

    perormance in the wider context o sustainability.

    Explaatio: Inormation on perormance should

    be placed in context. The underlying question o

    sustainability reporting is how an organization

    contributes, or aims to contribute in the uture, to

    the improvement or deterioration o economic,

    environmental, and social conditions, developments,

    and trends at the local, regional, or global level.

    Reporting only on trends in individual perormance (or

    the eciency o the organization) will ail to respond

    to this underlying question. Reports should thereore

    seek to present perormance in relation to broader

    concepts o sustainability. This will involve discussingthe perormance o the organization in the context o

    the limits and demands placed on environmental or

    social resources at the sectoral, local, regional, or global

    level. For example, this could mean that in addition to

    reporting on trends in eco-eciency, an organization

    might also present its absolute pollution loading in

    relation to the capacity o the regional ecosystem to

    absorb the pollutant.

    This concept is oten most clearly articulated in the

    environmental arena in terms o global limits on

    resource use and pollution levels. However, it can also berelevant with respect to social and economic objectives

    such as national or international socio-economic

    and sustainable development goals. For example, an

    organization could report on employee wages and

    social benet levels in relation to nation-wide minimum

    and median income levels, and the capacity o social

    saety nets to absorb those in poverty or those living

    close to the poverty line. Organizations operating in a

    diverse range o locations, sizes, and sectors will need to

    consider how to best rame their overall organizational

    perormance in the broader context o sustainability.

    This may require distinguishing between topics or

    actors that drive global impacts (such as climate

    change) and those that have more regional or local

    impacts (such as community development). When

    reporting on topics that have positive or negative local

    impacts, it is important to provide insight into how the

    organization aects communities in dierent locations.

    Similarly, distinctions might need to be made between

    trends or patterns o impacts across the range o

    operations versus contextualizing perormance location

    by location.

    The organizations own sustainability and business

    strategy provides the context in which to discuss

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    perormance. The relationship between sustainability and

    organizational strategy should be made clear, as should

    the context within which perormance is reported.

    Tests:

    R The organization presents its understanding o

    sustainable development and draws on objective

    and available inormation as well as measures o

    sustainable development or the topics covered in

    the report.

    R The organization presents its perormance with

    reerence to broader sustainable development

    conditions and goals, as reected in recognized

    sectoral, local, regional, and/or global publications.

    R The organization presents its perormance in

    a manner that attempts to communicate the

    magnitude o its impact and contribution in

    appropriate geographical contexts.

    R The report describes how sustainability topics

    relate to long-term organizational strategy, risks,

    and opportunities, including supply-chain topics.

    coMpleteneSS

    Defitio: Coverage o the material topics and

    Indicators and denition o the report boundary

    should be sucient to reect signicant economic,

    environmental, and social impacts and enable

    stakeholders to assess the reporting organizations

    perormance in the reporting period.

    Explaatio: Completeness primarily encompasses the

    dimensions o scope, boundary, and time. The concept

    o completeness can also be used to reer to practices

    in inormation collection (or example, ensuring that

    compiled data includes results rom all sites within the

    Report Boundary) and whether the presentation o

    inormation is reasonable and appropriate. These topics

    are related to report quality, and are addressed in greater

    detail under the Principles o accuracy and balance later

    in Part 1.

    Scope reers to the range o sustainability topics covered

    in a report. The sum o the topics and Indicators reported

    should be sucient to reect signicant economic,

    environmental, and social impacts. It should also enable

    stakeholders to assess the organizations perormance.

    In determining whether the inormation in the report

    is sucient, the organization should consider both the

    results o stakeholder engagement processes and broad-

    based societal expectations that may not have suraced

    directly through stakeholder engagement processes.

    Boundary reers to the range o entities (e.g.,

    subsidiaries, joint ventures, sub-contractors, etc.) whose

    perormance is represented by the report. In setting the

    boundary or its report, an organization must consider

    the range o entities over which it exercises control

    (oten reerred to as the organizational boundary, and

    usually linked to denitions used in nancial reporting)

    and over which it exercises inuence (oten called the

    operational boundary). In assessing inuence, the

    organization will need to consider its ability to inuence

    entities upstream (e.g., in its supply chain) as well asentities downstream (e.g., distributors and users o its

    products and services). The boundary may vary based

    on the specic Aspect or type o inormation being

    reported.

    Time reers to the need or the selected inormation to

    be complete or the time period specied by the report.

    As ar as practicable, activities, events, and impacts

    should be presented or the reporting period in which

    they occur. This includes reporting on activities that

    produce minimal short-term impact, but which have

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    a signicant and reasonably oreseeable cumulative

    eect that may become unavoidable or irreversible in

    the longer term (e.g., bio-accumulative or persistent

    pollutants). In making estimates o uture impacts (bothpositive and negative), the reported inormation should

    be based on well-reasoned estimates that reect the

    likely size, nature, and scope o impacts. Although such

    estimates are by nature subject to uncertainty, they can

    provide useul inormation or decision-making as long

    as the basis or estimates is clearly disclosed and the

    limitations o the estimates are clearly acknowledged.

    Disclosing the nature and likelihood o such impacts,

    even i they may only materialize in the uture, is

    consistent with the goal o providing a balanced

    and reasonable representation o the organizations

    economic, environmental, and social perormance.

    Tests:

    R The report was developed taking into account the

    entire chain o entities upstream and downstream,

    and covers and prioritizes all inormation that

    should reasonably be considered material on the

    basis o the principles o materiality, sustainability

    context, and stakeholder inclusiveness.

    R The report includes all entities that meet the

    criteria o being subject to control or signicant

    inuence o the reporting organization unlessotherwise declared.

    R The inormation in the report includes all

    signicant actions or events in the reporting

    period, and reasonable estimates o signicant

    uture impacts o past events when those impacts

    are reasonably oreseeable and may become

    unavoidable or irreversible.

    R The report does not omit relevant inormation

    that would inuence or inorm stakeholder

    assessments or decisions, or that would reectsignicant economic, environmental, and social

    impacts.

    1.2 Reporting Principles or

    Defning Quality

    This section contains Principles that guide choices on

    ensuring the quality o reported inormation, including

    its proper presentation. Decisions related to the

    process o preparing inormation in a report should be

    consistent with these Principles. All o these Principles

    are undamental or eective transparency. The quality

    o inormation enables stakeholders to make sound

    and reasonable assessments o perormance, and take

    appropriate action.

    Reportig Priciples or Defig Qualit

    balance

    Defitio:The report should reect positive andnegative aspects o the organizations perormance to

    enable a reasoned assessment o overall perormance.

    Explaatio:The overall presentation o the reports

    content should provide an unbiased picture o the

    reporting organizations perormance. The report should

    avoid selections, omissions, or presentation ormats

    that are reasonably likely to unduly or inappropriately

    inuence a decision or judgment by the report

    reader. The report should include both avorable and

    unavorable results, as well as topics that can inuence

    the decisions o stakeholders in proportion to theirmateriality. Reports should clearly distinguish between

    actual presentation and the reporting organizations

    interpretation o inormation.

    Tests:

    R The report discloses both avorable and

    unavorable results and topics.

    R The inormation in the report is presented in

    a ormat that allows users to see positive and

    negative trends in perormance on a year-to-year

    basis.

    R The emphasis on the various topics in the report is

    proportionate to their relative materiality.

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    coMpaRability

    Defitio: Issues and inormation should be selected,

    compiled, and reported consistently. Reported

    inormation should be presented in a manner that

    enables stakeholders to analyze changes in the

    organizations perormance over time, and could

    support analysis relative to other organizations.

    Explaatio: Comparability is necessary or evaluating

    perormance. Stakeholders using the report should be

    able to compare inormation reported on economic,

    environmental, and social perormance against the

    organizations past perormance, its objectives, and, to

    the degree possible, against the perormance o other

    organizations. Consistency in reporting allows internal

    and external parties to benchmark perormance and

    assess progress as part o rating activities, investment

    decisions, advocacy programs, and other activities.

    Comparisons between organizations require sensitivity

    to actors such as dierences in organizational size,

    geographic inuences, and other considerations that

    may aect the relative perormance o an organization.

    Where necessary, report preparers should consider

    providing context that will help report users understand

    the actors that may contribute to dierences in

    perormance between organizations.

    Maintaining consistency with the methods used to

    calculate data, with the layout o the report, and withexplaining the methods and assumptions used to

    prepare inormation, all acilitates comparability over

    time. As the relative importance o topics to a given

    organization and its stakeholders change over time, the

    content o reports will also evolve. However, within the

    connes o the Principle o Materiality, organizations

    should aim or consistency in their reports over time.

    An organization should include total numbers (i.e.,

    absolute data such as tons o waste) as well as ratios (i.e.,

    normalized data such as waste per unit o production) to

    enable analytical comparisons.

    When changes occur with the boundary, scope, length

    o the reporting period, or content (including the design,

    denitions, and use o any Indicators in the report),

    reporting organizations should, whenever practicable,

    restate current disclosures alongside historical data

    (or vice versa). This ensures that inormation and

    comparisons are both reliable and meaningul over

    time. Where such restatements are not provided, thereport should explain the reasons and implications or

    interpreting current disclosures.

    Tests:

    R The report and the inormation contained within it

    can be compared on a year-to-year basis.

    R The organizations perormance can be compared

    with appropriate benchmarks.

    R Any signicant variation between reporting

    periods in the boundary, scope, length o

    reporting period, or inormation covered in the

    report can be identied and explained.

    Balance

    Clarity

    Accuracy

    Timeliness

    Comparability

    Reliability

    INPUT

    Principlesand

    Guid

    ance

    Options for Reporting

    Principles for Ensuring

    Report Quality

    Figure 5: Principles or Ensuring Report Quality

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    R Where they are available, the report utilizes

    generally accepted protocols or compiling,

    measuring, and presenting inormation, including

    the GRI Technical Protocols or Indicators contained

    in the Guidelines.

    R The report uses GRI Sector Supplements, where

    available.

    accuRacy

    Defitio:The reported inormation should be

    suciently accurate and detailed or stakeholders toassess the reporting organizations perormance.

    Explaatio: Responses to economic, environmental,

    and social topics and Indicators can be expressed

    in many dierent ways, ranging rom qualitative

    responses to detailed quantitative measurements.

    The characteristics that determine accuracy vary

    according to the nature o the inormation and the

    user o the inormation. For example, the accuracy o

    qualitative inormation is largely determined by the

    degree o clarity, detail, and balance in presentation

    within the appropriate Report Boundary. The accuracy

    o quantitative inormation, on the other hand, may

    depend on the specic methods used to gather, compile,

    and analyze data. The specic threshold o accuracy that

    is necessary will depend partly on the intended use o

    the inormation. Certain decisions will require higher

    levels o accuracy in reported inormation than others.

    Tests:

    R The report indicates the data that has been

    measured.

    R The data measurement techniques and bases orcalculations are adequately described, and can be

    replicated with similar results.

    R The margin o error or quantitative data is not

    sucient to substantially inuence the ability o

    stakeholders to reach appropriate and inormed

    conclusions on perormance.

    R The report indicates which data has been

    estimated and the underlying assumptions and

    techniques used to produce the estimates, or

    where that inormation can be ound.

    R The qualitative statements in the report are valid

    on the basis o other reported inormation and

    other available evidence.

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    tiMelineSS

    Defitio: Reporting occurs on a regular schedule and

    inormation is available in time or stakeholders to makeinormed decisions.

    Explaatio:The useulness o inormation is

    closely tied to whether the timing o its disclosure to

    stakeholders enables them to eectively integrate it into

    their decision-making. The timing o release reers both

    to the regularity o reporting as well as its proximity to

    the actual events described in the report.

    Although a constant ow o inormation is desirable or

    meeting certain purposes, reporting organizations should

    commit to regularly providing a consolidated disclosure

    o their economic, environmental, and social perormance

    at a single point in time. Consistency in the requency

    o reporting and the length o reporting periods is also

    necessary to ensure comparability o inormation over

    time and accessibility o the report to stakeholders. It

    can be o value or stakeholders i the schedules or

    sustainability reporting and nancial reporting are

    aligned. The organization should balance the need

    to provide inormation in a timely manner with the

    importance o ensuring that the inormation is reliable.

    Tests:

    R Inormation in the report has been disclosed while

    it is recent relative to the reporting period.

    R The collection and publication o key perormance

    inormation is aligned with the sustainability

    reporting schedule.

    R The inormation in the report (including web-

    based reports) clearly indicates the time period to

    which it relates, when it will be updated, and when

    the last updates were made.

    claRity

    Defitio: Inormation should be made available in

    a manner that is understandable and accessible tostakeholders using the report.

    Explaatio:The report should present inormation

    in a way that is understandable, accessible, and usable

    by the organizations range o stakeholders (whether

    in print orm or through other channels). A stakeholder

    should be able to nd desired inormation without

    unreasonable eort. Inormation should be presented

    in a manner that is comprehensible to stakeholders who

    have a reasonable understanding o the organization

    and its activities. Graphics and consolidated data

    tables can help make the inormation in the report

    accessible and understandable. The level o aggregation

    o inormation can also aect the clarity o a report

    i it is either signicantly more or less detailed than

    stakeholders expect.

    Tests:

    R The report contains the level o inormation

    required by stakeholders, but avoids excessive and

    unnecessary detail.

    R Stakeholders can nd the specic inormation they

    want without unreasonable eort through tableso contents, maps, links, or other aids.

    R The report avoids technical terms, acronyms,

    jargon, or other content likely to be unamiliar to

    stakeholders, and should include explanations

    (where necessary) in the relevant section or in a

    glossary.

    R The data and inormation in the report is available

    to stakeholders, including those with particular

    accessibility needs (e.g., diering abilities,

    language, or technology).

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    Reliability

    Defitio: Inormation and processes used in the

    preparation o a report should be gathered, recorded,compiled, analyzed, and disclosed in a way that could be

    subject to examination and that establishes the quality

    and materiality o the inormation.

    Explaatio: Stakeholders should have condence that

    a report could be checked to establish the veracity o its

    contents and the extent to which it has appropriately

    applied Reporting Principles. The inormation and data

    included in a report should be supported by internal

    controls or documentation that could be reviewed

    by individuals other than those who prepared the

    report. Disclosures about perormance that are not

    substantiated by evidence should not appear in a

    sustainability report unless they represent material

    inormation, and the report provides unambiguous

    explanations o any uncertainties associated with the

    inormation. The decision-making processes underlying

    a report should be documented in a manner that

    allows the basis o key decisions (such as processes

    or determining the report content and boundary or

    stakeholder engagement) to be examined. In designing

    inormation systems, reporting organizations should

    anticipate that the systems could be examined as part o

    an external assurance process.

    Tests:

    R The scope and extent o external assurance is

    identied.

    R The original source o the inormation in the report

    can be identied by the organization.

    R Reliable evidence to support assumptions or

    complex calculations can be identied by the

    organization.

    R Representation is available rom the original data

    or inormation owners, attesting to its accuracy

    within acceptable margins o error.

    1.3 Reporting Guidance orBoundary Setting6

    In parallel with dening the content o a report, anorganization must determine which entities (e.g.,

    subsidiaries and joint ventures) perormance will be

    represented by the report. The Sustainability Report

    Boundary should include the entities over which the

    reporting organization exercises control or signicant

    inuence both in and through its relationships with

    various entities upstream (e.g., supply chain) and

    downstream (e.g., distribution and customers).

    For the purpose o setting boundaries, the ollowing

    denitions should apply7:

    Control:thepowertogovernthenancialand

    operating policies o an enterprise so as to obtain

    benets rom its activities.

    Signicantinuence:thepowertoparticipatein

    the nancial and operating policy decisions o the

    entity but not the power to control those policies.

    The guidance below on setting the Report Boundary

    pertains to the report as a whole as well as setting the

    boundary or individual Perormance Indicators.

    Not all entities within the Report Boundary must bereported on in the same manner. The approach to

    reporting on an entity will depend on a combination

    o the reporting organizations control or inuence

    over the entity, and whether the disclosure relates to

    operational perormance, management perormance,

    or narrative/descriptive inormation.

    The Report Boundary guidance is based on the

    recognition that dierent relationships involve diering

    degrees o access to inormation and the ability to aect

    outcomes. For example, operational inormation such

    as emissions data can be reliably compiled rom entitiesunder the control o an organization, but may not be

    available or a joint venture or a supplier. The Report

    Boundary guidance below sets minimum expectations

    or the inclusion o entities upstream and downstream

    when reporting on Indicators and management

    disclosures. However, an organization may determine

    that it is necessary to extend the boundary or an

    Indicator(s) to include entities upstream or downstream.

    6 The guidance on Report Boundary has been derived rom the Boundary Protocol. Future updates to the Guidelines will

    incorporate any urther lessons or guidance developed rom experience with the Reporting Boundary Protocol.

    7 Further discussion o these terms can be ound in the Boundary Protocol.

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    Determining the signicance o an entity when

    collecting inormation or considering the extension o a

    boundary depends on the scale o its sustainability

    impacts. Entities with signicant impacts typicallygenerate the greatest risk or opportunity or an

    organization and its stakeholders, and thereore are the

    entities or which the organization is most likely to be

    perceived as being accountable or responsible.

    Reportig Guidace or Boudar Settig

    Asustainabilityreportshouldincludeinits

    boundary all entities that generate signicantsustainability impacts (actual and potential) and/

    or all entities over which the reporting organization

    exercises control or signicant inuence with regard

    to nancial and operating policies and practices.

    Theseentitiescanbeincludedusingeither

    Indicators o operational perormance, Indicators

    o management perormance, or narrative

    descriptions.

    Ataminimum,thereportingorganizationshould

    include the ollowing entities in its report using

    these approaches:

    Entitiesoverwhichtheorganizationexercises

    control should be covered by Indicators o

    Operational Perormance; and

    Entitiesoverwhichtheorganizationexercises

    signicant inuence should be covered by

    Disclosures on Management Approach.

    Do you have control

    over the entity?

    Does it have significant

    impacts?

    Do you have significant

    influence?

    Does it have significant

    impacts?

    Do you have influence?

    Does it have significantimpacts?

    No

    No

    Yes

    Yes

    Yes

    Yes

    No

    Exclude

    No

    Not

    necessary

    to report

    No

    Notnecessary

    to report

    No

    Not

    necessary

    to report

    Yes

    Yes

    Performance Data

    Disclosures on Management Approach

    Narrative reportinng on Issues and Dilemmas

    Figure 6: Decision Tree or Boundary Setting

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    OUTPUTOUTPUTOUTPUT

    Focused Sustainability Report

    Standard

    Discl

    osures

    Context

    Strategy & Analysis

    Report Parameters

    Governance,Commitments, and

    Engagement

    Management Approach

    Results

    Economic

    Environmental

    Labor Practices andDecent Work

    Human Rights

    Society

    ProductResponsibility

    Performance

    Indicators

    Profile

    Management

    Approach

    Theboundariesfornarrativedisclosuresshould

    include entities over which the organization does

    not exercise control/signicant inuence, but

    which are associated with key challenges or theorganization because their impacts are signicant

    Thereportshouldcoverallentitieswithinits

    Report Boundary. In the process o preparing its

    report, an organization may choose not to gather

    data on a particular entity or group o entities

    within the dened boundary on the basis o

    eciency as long as such a decision does not sub-

    stantively change the nal result o a Disclosure

    or Indicator.

    Part 2: Standard Disclosures

    This section species the base content that should

    appear in a sustainability report, subject to the guidanceon determining content in Part 1 o the Guidelines.

    There are three dierent types o disclosures contained

    in this section.

    Strateg ad Profle: Disclosures that set the

    overall context or understanding organizational

    perormance such as its strategy, prole, and

    governance.

    Maagemet Approach: Disclosures that

    cover how an organization addresses a given

    set o topics in order to provide context or

    understanding perormance in a specic area.

    Perormace Idicators: Indicators that elicit

    comparable inormation on the economic,

    environmental, and social perormance o the

    organization.

    Reporting organizations are encouraged to ollow

    this structure in compiling their reports, however,

    other ormats may be chosen.

    Figure 7: Overview o GRI Standard Disclosures

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    Profle

    1. Strateg ad Aalsis

    This section is intended to provide a high-level, strategicview o the organizations relationship to sustainability

    in order to provide context or subsequent and more

    detailed reporting against other sections o the

    Guidelines. It may draw on inormation provided in

    other parts o the report, but this section is intended to

    produce insight on strategic topics rather than simply

    summarize the contents o the report. The strategy and

    analysis should consist o the statement outlined in 1.1

    and a concise narrative outlined in 1.2.

    1.1 Statement rom the most senior decision-

    maker o the organization (e.g., CEO, chair, or

    equivalent senior position) about the relevance o

    sustainability to the organization and its strategy.

    The statement should present the overall vision

    and strategy or the short-term, medium-term (e.g.,

    3-5 years), and long-term, particularly with regard

    to managing the key challenges associated with

    economic, environmental, and social perormance.

    The statement should include:

    Strategicprioritiesandkeytopicsfortheshort/

    medium-term with regard to sustainability,

    including respect or internationally agreedstandards and how they relate to long-term

    organizational strategy and success;

    Broadertrends(e.g.,macroeconomicor

    political) aecting the organization and

    inuencing sustainability priorities;

    Keyevents,achievements,andfailuresduring

    the reporting period;

    Viewsonperformancewithrespecttotargets;

    Outlookontheorganizationsmainchallenges

    and targets or the next year and goals or the

    coming 3-5 years; and

    Otheritemspertainingtotheorganizations

    strategic approach.

    1.2 Description o key impacts, risks, and opportunities.

    The reporting organization should provide two

    concise narrative sections on key impacts, risks,and opportunities.

    Section One should ocus on the organizations key

    impacts on sustainability and eects on

    stakeholders, including rights as dened by

    national laws and relevant internationally agreed

    standards. This should take into account the range

    o reasonable expectations and interests o the

    organizations stakeholders. This section should

    include:

    Adescriptionofthesignicantimpacts

    the organization has on sustainability and

    associated challenges and opportunities. This

    includes the eect on stakeholders rights as

    dened by national laws and the expectations

    in internationally-agreed standards and norms;

    Anexplanationoftheapproachtoprioritizing

    these challenges and opportunities;

    Keyconclusionsaboutprogressinaddressing

    these topics and related perormance in the

    reporting period. This includes an assessment

    o reasons or underperormance or over-perormance; and

    Adescriptionofthemainprocessesinplaceto

    address perormance and/or relevant changes.

    Section Two should ocus on the impact o

    sustainability trends, risks, and opportunities on

    the long-term prospects and nancial perormance

    o the organization. This should concentrate

    specically on inormation relevant to nancial

    stakeholders or that could become so in the uture.

    Section Two should include the ollowing:

    Adescriptionofthemostimportantrisksand

    opportunities or the organization arising rom

    sustainability trends;

    Prioritizationofkeysustainabilitytopicsas

    risks and opportunities according to their

    relevance or long-term organizational

    strategy, competitive position, qualitative, and

    (i possible) quantitative nancial value drivers;

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    Table(s)summarizing:

    Targets,performanceagainsttargets,and

    lessons-learned or the current reportingperiod; and

    Targetsforthenextreportingperiodand

    mid-term objectives and goals (i.e., 3-5

    years) related to key risks and opportunities.

    Concisedescriptionofgovernancemechanisms

    in place to specically manage these risks and

    opportunities, and identication o other related

    risks and opportunities.

    2. Orgaizatioal Profle

    2.1 Name o the organization.

    2.2 Primary brands, products, and/or services.

    The reporting organization should indicate the

    nature of its role in providing these products

    and services, and the degree to which it utilizes

    outsourcing.

    2.3 Operational structure o the organization,

    including main divisions, operating companies,

    subsidiaries, and joint ventures.

    2.4 Location o organizations headquarters.

    2.5 Number o countries where the organization

    operates, and names o countries with either major

    operations or that are specically relevant to the

    sustainability issues covered in the report.

    2.6 Nature o ownership and legal orm.

    2.7 Markets served (including geographic breakdown,

    sectors served, and types o customers/beneciaries).

    2.8 Scale o the reporting organization, including:

    Numberofemployees;

    Numberofoperations;

    Netsales(forprivatesectororganizations)or

    net revenues (or public sector organizations);

    Totalcapitalizationbrokendowninterms

    o debt and equity (or private sector

    organizations); and

    Quantityofproductsorservicesprovided.

    In addition to the above, reporting organizations are

    encouraged to provide additional information, asappropriate, such as:

    Totalassets;

    Benecialownership(includingidentityand

    percentageofownershipoflargestshareholders);

    and

    Breakdownsbycountry/regionofthefollowing:

    Sales/revenuesbycountries/regionsthat

    makeup5percentormoreoftotalrevenues;

    Costsbycountries/regionsthatmakeup5

    percentormoreoftotalrevenues;and

    Employees.

    2.9 Signicant changes during the reporting period

    regarding size, structure, or ownership including:

    Thelocationof,orchangesinoperations,

    including acility openings, closings, and

    expansions; and

    Changesinthesharecapitalstructureand

    other capital ormation, maintenance, and

    alteration operations (or private sector

    organizations).

    2.10 Awards received in the reporting period.

    3. Report Parameters

    RepoRt pRofile

    3.1 Reporting period (e.g., scal/calendar year) or

    inormation provided.

    3.2 Date o most recent previous report (i any).

    3.3 Reporting cycle (annual, biennial, etc.)

    3.4 Contact point or questions regarding the report or

    its contents.

    RepoRt Scope and boundaRy

    3.5 Process or dening report content, including:

    Determiningmateriality;

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    Prioritizingtopicswithinthereport;and

    Identifyingstakeholderstheorganization

    expects to use the report.

    Include an explanation of how the organization has

    appliedtheGuidanceonDeningReportContent,

    the associated Principles and the Technical Protocol

    ApplyingtheReportContentPrinciples.

    3.6 Boundary o the report (e.g., countries, divisions,

    subsidiaries, leased acilities, joint ventures, suppliers).

    See GRI Boundary Protocol or urther guidance.

    3.7 State any specic limitations on the scope or

    boundary o the report8.

    Ifboundaryandscopedonotaddressthefullrange

    of material economic, environmental, and social

    impactsoftheorganization,statethestrategyand

    projected timeline for providing complete coverage.

    3.8 Basis or reporting on joint ventures, subsidiaries,

    leased acilities, outsourced operations, and other

    entities that can signicantly aect comparability

    rom period to period and/or between organizations.

    3.9 Data measurement techniques and the bases o

    calculations, including assumptions and techniquesunderlying estimations applied to the compilation o

    the Indicators and other inormation in the report.

    Explainanydecisionsnottoapply,ortosubstantially

    divergefrom,theGRIIndicatorProtocols.

    3.10 Explanation o the eect o any re-statements

    o inormation provided in earlier reports, and

    the reasons or such re-statement (e.g., mergers/

    acquisitions, change o base years/periods, nature

    o business, measurement methods).

    3.11 Signicant changes rom previous reporting

    periods in the scope, boundary, or measurement

    methods applied in the report.

    GRi content index

    3.12 Table identiying the location o the Standard

    Disclosures in the report.

    Identiy the page numbers or web links where the

    ollowing can be ound:

    StrategyandAnalysis1.11.2;

    OrganizationalProle2.12.10;

    ReportParameters3.13.13;

    Governance,Commitments,andEngagement

    4.1 4.17;

    DisclosureofManagementApproach,per

    category;

    CorePerformanceIndicators;

    AnyGRIAdditionalIndicatorsthatwere

    included; and

    AnyGRISectorSupplementIndicators

    included in the report.

    aSSuRance

    3.13 Policy and current practice with regard to seeking

    external assurance or the report. I not included

    in the assurance report accompanying the

    sustainability report, explain the scope and basis o

    any external assurance provided. Also explain the

    relationship between the reporting organization

    and the assurance provider(s).

    4. Goverace, Commitmets, ad Egagemet

    GoveRnance

    4.1 Governance structure o the organization, including

    committees under the highest governance body

    responsible or specic tasks, such as setting

    strategy or organizational oversight.

    Describethemandateandcomposition(including

    numberofindependentmembersand/ornon-

    executive members) ofthehighestgovernancebody

    anditscommittees,andindicateeachindividuals

    position andanydirectresponsibilityforeconomic,

    social, and environmental performance.

    Reportthepercentageofindividualsbygenderwithin

    theorganizationshighestgovernancebodyandits

    committees,brokendownbyagegroupandminority

    groupmembershipandotherindicatorsofdiversity.

    Refertodenitionsofageandminoritygroup

    in the Indicator Protocol for LA13 and note that

    the information reported under 4.1 can be cross

    referenced against that reported for LA13.8 See completeness Principle or explanation o scope.

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    4.2 Indicate whether the Chair o the highest

    governance body is also an executive ocer

    (and, i so, their unction within the organizations

    management and the reasons or this arrangement).

    4.3 For organizations that have a unitary board

    structure, state the number and gender o

    members o the highest governance body that are

    independent and/or non-executive members.

    Statehowtheorganizationdenesindependent

    andnon-executive.Thiselementappliesonlyfor

    organizationsthathaveunitaryboardstructures.

    Seetheglossaryforadenitionofindependent.

    4.4 Mechanisms or shareholders and employees to

    provide recommendations or direction to the

    highest governance body.

    Include reerence to processes regarding:

    Theuseofshareholderresolutionsor

    other mechanisms or enabling minority

    shareholders to express opinions to the

    highest governance body; and

    Informingandconsultingemployeesabout

    the working relationships with ormal

    representation bodies such as organizationlevel work councils, and representation o

    employees in the highest governance body.

    Identiy topics related to economic, environmental,

    and social perormance raised through these

    mechanisms during the reporting period.

    4.5 Linkage between compensation or members

    o the highest governance body, senior

    managers, and executives (including departure

    arrangements), and the organizations

    perormance (including social and environmentalperormance).

    4.6 Processes in place or the highest governance

    body to ensure conicts o interest are avoided.

    4.7 Process or determining the composition,

    qualications, and expertise o the members o

    the highest governance body and its committees,

    including any consideration o gender and other

    indicators o diversity.

    4.8 Internally developed statements o mission or

    values, codes o conduct, and principles relevant to

    economic, environmental, and social perormance

    and the status o their implementation.

    Explain the degree to which these:

    Areappliedacrosstheorganizationindierent

    regions and department/units; and

    Relatetointernationallyagreedstandards.

    4.9 Procedures o the highest governance body or

    overseeing the organizations identication and

    management o economic, environmental, and

    social perormance, including relevant risks and

    opportunities, and adherence or compliance

    with internationally agreed standards, codes o

    conduct, and principles.

    Includefrequencywithwhichthehighest

    governancebodyassessessustainability

    performance.

    4.10 Processes or evaluating the highest governance

    bodys own perormance, particularly with respect to

    economic, environmental, and social perormance.

    coMMitMentS to exteRnal initiativeS

    4.11

    Explanation o whether and how the precautionaryapproach or principle is addressed by the

    organization.

    Article 15 o the Rio Principles introduced the

    precautionary approach. A response to 4.11

    could address the organizations approach to

    risk management in operational planning or the

    development and introduction o new products.

    4.12 Externally developed economic, environmental,

    and social charters, principles, or other initiatives

    to which the organization subscribes or endorses.

    Includedateofadoption,countries/operations

    whereapplied,andtherangeofstakeholders

    involved in the development and governance

    oftheseinitiatives(e.g.,multi-stakeholder,etc.).

    Dierentiatebetweennon-binding,voluntary

    initiatives and those with which the organization

    hasanobligationtocomply.

    4.13 Memberships in associations (such as industry

    associations) and/or national/international

    advocacy organizations in which the

    organization:

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    Haspositionsingovernancebodies;

    Participatesinprojectsorcommittees;

    Providessubstantivefundingbeyondroutine

    membership dues; or

    Viewsmembershipasstrategic.

    Thisrefersprimarilytomembershipsmaintainedat

    the organizational level.

    StakeholdeR enGaGeMent

    The ollowing Disclosure Items reer to general

    stakeholder engagement conducted by the organization

    over the course o the reporting period. These

    Disclosures are not limited to stakeholder engagement

    implemented or the purposes o preparing a

    sustainability report.

    4.14 List o stakeholder groups engaged by the

    organization.

    Examples o stakeholder groups are:

    Civilsociety;

    Customers;

    Employees,otherworkers,andtheirtrade

    unions;

    Localcommunities;

    Shareholdersandprovidersofcapital;and

    Suppliers.

    4.15 Basis or identication and selection o

    stakeholders with whom to engage.

    Thisincludestheorganizationsprocessfordening

    itsstakeholdergroups,andfordeterminingthe

    groups with which to engage and not to engage.

    4.16 Approaches to stakeholder engagement, including

    requency o engagement by type and by

    stakeholder group.

    Thiscouldincludesurveys,focusgroups,community

    panels,corporateadvisorypanels,written

    communication,management/unionstructures,

    and other vehicles. The organization should indicate

    whetheranyoftheengagementwasundertaken

    specicallyaspartofthereportpreparationprocess.

    4.17 Key topics and concerns that have been raisedthrough stakeholder engagement, and how the

    organization has responded to those key topics

    and concerns, including through its reporting.

    5. Maagemet Approach ad Perormace

    Idicators

    The section on sustainability Perormance Indicators

    is organized by economic, environmental, and social

    categories. Social Indicators are urther categorized

    by Labor, Human Rights, Society, and Product

    Responsibility. Each category includes a Disclosure on

    Management Approach (Management Approach) anda corresponding set o Core and Additional Perormance

    Indicators.

    Core Indicators have been developed through GRIs

    multi-stakeholder processes, which are intended to

    identiy generally applicable Indicators and are assumed

    to be material or most organizations. An organization

    should report on Core Indicators unless they are

    deemed not material on the basis o the GRI Reporting

    Principles. Additional Indicators represent emerging

    practice or address topics that may be material or some

    organizations, but are not material or others. Wherenal versions o Sector Supplements exist, the Indicators

    should be treated as Core Indicators. See Guidance on

    Dening Report Content or urther details.

    The Disclosure(s) on Management Approach should

    provide a brie overview o the organizations

    management approach to the Aspects dened under

    each Indicator Category in order to set the context or

    perormance inormation. The organization can structure

    its Disclosure(s) on Management Approach to cover the

    ull range o Aspects under a given Category or group

    its responses on the Aspects dierently. However, the

    Disclosure should address all o the Aspects associated

    with each category regardless o the ormat or grouping.

    Within the overall structure o the Standard Disclosures,

    Strategy and Prole items 1.1 and 1.2 in Strategy and

    Analysis are intended to provide a concise overview o

    the risks and opportunities acing the organization as

    a whole. The Disclosure(s) on Management Approach

    is intended to address the next level o detail o the

    organizations approach to managing the sustainability

    topics associated with risks and opportunities.

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    In reporting on the Perormance Indicators, the

    ollowing guidance on data compilation applies:

    Reportig o Treds: Inormation should bepresented or the current reporting period (e.g.,

    one year) and at least two previous periods, as

    well as uture targets, where they have been

    established, or the short- and medium-term.

    Use o Protocols: Organizations should use

    the Protocols that accompany the Indicators

    when reporting on the Indicators. These give

    basic guidance on interpreting and compiling

    inormation.

    Presetatio o Data: In some cases, ratios

    or normalized data are useul and appropriate

    ormats or data presentation. I ratios or

    normalized data are used, absolute data should

    also be provided.

    Data aggregatio: Reporting organizations

    should determine the appropriate level o

    aggregation o inormation. See additional

    guidance in the General Reporting Notes section

    o the Guidelines.

    Metrics: Reported data should be presented

    using generally accepted international metrics(e.g., kilograms, tonnes, litres) and calculated

    using standard conversion actors. Where specic

    international conventions exist (e.g., GHG

    equivalents), these are typically specied in the

    Indicator Protocols.

    Economic

    The economic dimension o sustainability concerns the

    organizations impacts on the economic conditions o its

    stakeholders and on economic systems at local, national,and global levels. The Economic Indicators illustrate:

    Flowofcapitalamongdierentstakeholders;and

    Maineconomicimpactsoftheorganization

    throughout society.

    Financial perormance is undamental to understanding

    an organization and its own sustainability. However,

    this inormation is normally already reported in

    nancial accounts. What is oten reported less, and is

    requently desired by users o sustainability reports, is

    the organizations contribution to the sustainability o a

    larger economic system.

    Disclosure o Maagemet Approach

    Provide a concise disclosure on the Management

    Approach items outlined below with reerence to the

    ollowing Economic Aspects:

    EconomicPerformance;

    MarketPresence;and

    IndirectEconomicImpacts.

    GoalS and peRfoRMance

    Organization-wide goals regarding perormance

    relevant to the Economic Aspects.

    Use organization-specic Indicators (as needed)

    in addition to the GRI Perormance Indicators to

    demonstrate the results o perormance against goals.

    policy

    Brie, organization-wide policy (or policies) that denes

    the organizations overall commitment relating to the

    Economic Aspects listed above, or state where this can

    be ound in the public domain (e.g., web link).

    additional contextual infoRMation

    Additional relevant inormation required to understand

    organizational perormance, such as:

    Keysuccessesandshortcomings;

    Majororganizationalrisksandopportunities;

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    Majorchangesinthereportingperiodtosystems

    or structures to improve perormance; and

    Keystrategiesforimplementingpoliciesorachieving perormance.

    Ecoomic Perormace Idicators

    aSpect: econoMic peRfoRMance

    CORE

    EC1 Direct economic value generated anddistributed, including revenues, operating

    costs, employee compensation, donations

    and other community investments, retained

    earnings, and payments to capital providers

    and governments.

    CORE

    EC2 Financial implications and other risks and

    opportunities or the organizations activities

    due to climate change.

    CORE

    EC3 Coverage o the organizations dened benet

    plan obligations.

    CORE

    EC4 Signicant nancial assistance received rom

    government.

    aSpect: MaRket pReSence

    ADD

    EC5 Range o ratios o standard entry level wage

    by gender compared to local minimum wage

    at signicant locations o operation.

    CORE

    EC6 Policy, practices, and proportion o spending

    on locally-based suppliers at signicant

    locations o operation.

    CORE

    EC7 Procedures or local hiring and proportion

    o senior management hired rom the

    local community at locations o signicant

    operation.

    aSpect: indiRect econoMic iMpactS

    CORE

    EC8 Development and impact o inrastructure

    investments and services provided primarily

    or public benet through commercial, in-

    kind, or pro bono engagement.

    ADD

    EC9 Understanding and describing signicant

    indirect economic impacts, including the

    extent o impacts.

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    Environmental

    The environmental dimension o sustainability concerns

    an organizations impacts on living and non-living

    natural systems, including ecosystems, land, air, and

    water. Environmental Indicators cover perormance

    related to inputs (e.g., material, energy, water) and

    outputs (e.g., emissions, efuents, waste). In addition,

    they cover perormance related to biodiversity,

    environ