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8/2/2019 G31GuidelinesinclTechnicalProtocolFinal (GRI)
1/195
Sustainability Reporting Guidelines
RG
2000-2011 GRI Version 3.1
8/2/2019 G31GuidelinesinclTechnicalProtocolFinal (GRI)
2/195
2000-2011 GRI Version 3.1
8/2/2019 G31GuidelinesinclTechnicalProtocolFinal (GRI)
3/195
1
Sustainability Reporting Guidelines RG
Version 3.1
Table of Contents
Preace
Sustaiable Developmet ad the
Trasparec Imperative
Introduction
Overview o Sustaiabilit Reportig
The Purpose o a Sustainability Report 3
Orientation to the GRI Reporting Framework 3
Orientation to the GRI Guidelines 4
Applying the Guidelines 5
Part 1
Defig Report Cotet, Qualit,
ad Boudar
Guidance or Dening Report Content 7
Principles or Dening Report Content 8
Principles or Dening Report Quality 13
Guidance or Report Boundary Setting 17
Part 2
Stadard Disclosures
Strategy and Prole 20
1. Strategy and Analysis 20
2. Organizational Prole 21
3. Report Parameters 21
4. Governance, Commitments,
and Engagement 22
5. Management Approach and
Perormance Indicators 24
Economic 25
Environmental 27
Social:
Labor Practices and Decent Work 30
Human Rights 32
Society 36
Product Responsibility 39
General Reporting Notes
Data Gathering 40
Report Form and Frequency 40
Assurance 41
Glossary o Terms 42
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Preface
Sustainable Development and the
Transparency Imperative
The goal o sustainable development is to meet the
needs o the present without compromising the ability
o uture generations to meet their own needs.1 As
key orces in society, organizations o all kinds have an
important role to play in achieving this goal.
Yet in this era o unprecedented economic growth,
achieving this goal can seem more o an aspiration than
a reality. As economies globalize, new opportunities
to generate prosperity and quality o lie are arising
though trade, knowledge-sharing, and access to
technology. However, these opportunities are not always
available or an ever-increasing human population,
and are accompanied by new risks to the stability o
the environment. Statistics demonstrating positive
improvements in the lives o many people around the
world are counter-balanced by alarming inormation
about the state o the environment and the continuing
burden o poverty and hunger on millions o people.
This contrast creates one o the most pressing dilemmas
or the 21st century.
One o the key challenges o sustainable development
is that it demands new and innovative choices and wayso thinking. While developments in knowledge and
technology are contributing to economic development,
they also have the potential to help resolve the risks
and threats to the sustainability o our social relations,
environment, and economies. New knowledge and
innovations in technology, management, and public
policy are challenging organizations to make new
choices in the way their operations, products, services,
and activities impact the earth, people, and economies.
The urgency and magnitude o the risks and threats
to our collective sustainability, alongside increasing
choice and opportunities, will make transparency
about economic, environmental, and social impacts
a undamental component in eective stakeholder
relations, investment decisions, and other market
relations. To support this expectation, and to
communicate clearly and openly about sustainability,
a globally shared ramework o concepts, consistent
language, and metrics is required. It is the Global
Reporting Initiatives (GRI) mission to ull this need
by providing a trusted and credible ramework
or sustainability reporting that can be used by
organizations o any size, sector, or location.
Transparency about the sustainability o organizational
activities is o interest to a diverse range o stakeholders,
including business, labor, non-governmental
organizations, investors, accountancy, and others. This
is why GRI has relied on the collaboration o a large
network o experts rom all o these stakeholder groups
in consensus-seeking consultations. These consultations,
together with practical experience, have continuously
improved the Reporting Framework since GRIs oundingin 1997. This multi-stakeholder approach to learning
has given the Reporting Framework the widespread
credibility it enjoys with a range o stakeholder groups.
1 World Commission on Environment and Development. Our
Common Future. Oxord: Oxord University Press, 1987, p.43.
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Overview of SustainabilityReporting
The Purpose o a Sustainability Report
Sustainability reporting is the practice o measuring,
disclosing, and being accountable to internal and
external stakeholders or organizational perormance
towards the goal o sustainable development.
Sustainability reporting is a broad term considered
synonymous with others used to describe reporting on
economic, environmental, and social impacts (e.g., triple
bottom line, corporate responsibility reporting, etc.).
A sustainability report should provide a balanced
and reasonable representation o the sustainability
perormance o a reporting organization including
both positive and negative contributions.
Sustainability reports based on the GRI Reporting
Framework disclose outcomes and results that occurred
within the reporting period in the context o the
organizations commitments, strategy, and management
approach. Reports can be used or the ollowing
purposes, among others:
Bechmarig and assessing sustainability
perormance with respect to laws, norms, codes,
perormance standards, and voluntary initiatives;
Demostratig how the organization inuences
and is inuenced by expectations about
sustainable development; and
Comparig perormance within an organization
and between dierent organizations over time.
Orientation to the GRI Reporting
Framework
All GRI Reporting Framework documents are developed
using a process that seeks consensus through dialogue
between stakeholders rom business, the investor
community, labor, civil society, accounting, academia,
and others. All Reporting Framework documents are
subject to testing and continuous improvement.
The GRI Reportig Frameworis intended to serve
as a generally accepted ramework or reporting on
an organizations economic, environmental, and social
perormance. It is designed or use by organizations o
any size, sector, or location. It takes into account the
practical considerations aced by a diverse range o
organizations rom small enterprises to those with
extensive and geographically dispersed operations.
The GRI Reporting Framework contains general and
sector-specic content that has been agreed by a wide
range o stakeholders around the world to be generally
applicable or reporting an organizations sustainability
perormance.
The Sustaiabilit Reportig Guidelies (the
Guidelines) consist o Principles or dening report
content and ensuring the quality o reportedinormation. It also includes Standard Disclosures made
up o Perormance Indicators and other disclosure
items, as well as guidance on specic technical topics in
reporting.
Figure 1: The GRI Reporting Framework
SectorSupp
lements
Wha
tt
oRep
ort
HowtoR
ep
ort
Proto
co
ls
StandardDis
closures
Princ
iplesandGuidan
ce
Reporting
Framework
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Idicator Protocols exist or each o the Perormance
Indicators contained in the Guidelines. These Protocols
provide denitions, compilation guidance, and other
inormation to assist report preparers and to ensureconsistency in the interpretation o the Perormance
Indicators. Users o the Guidelines should also use the
Indicator Protocols.
Sector Supplemets complement the Guidelines
with interpretations and guidance on how to apply the
Guidelines in a given sector, and include sector-specic
Perormance Indicators. Applicable Sector Supplements
should be used in addition to the Guidelines rather than
in place o the Guidelines.
Techical Protocols are created to provide guidance on
issues in reporting, such as setting the report boundary.
They are designed to be used in conjunction with the
Guidelines and Sector Supplements and cover issues
that ace most organizations during the reporting
process.
Orientation to the GRI Guidelines
The Sustainability Reporting Guidelines consist o
Reporting Principles, Reporting Guidance, and Standard
Disclosures (including Perormance Indicators). Theseelements are considered to be o equal in weight and
importance.
Part 1 Reportig Priciples ad Guidace
Three main elements o the reporting process are
described in Part 1. To help determine what to report
on, this section covers the Reporting Principles o
materiality, stakeholder inclusiveness, sustainability
context, and completeness, along with a brie set o
tests or each Principle. Application o these Principles
with the Standard Disclosures determines the topics
and Indicators to be reported. This is ollowed byPrinciples o balance, comparability, accuracy, timeliness,
reliability, and clarity, along with tests that can be used
to help achieve the appropriate quality o the reported
inormation. This section concludes with guidance or
reporting organizations on how to dene the range o
entities represented by the report (also called the Report
Boundary).
Figure 2: Overview o the GRI Guidelines
OUTPUTOUTPUTOUTPUT
Performance
Indicators
Profile
Management
Approach
INPUT
INPUT
INPUT
INPU
T
Focused Sustainability Report
StandardDisclosures
PrinciplesandGuidance
Options for Reporting
Guidance for DefiningReport Content
Principles for Defining
Report Content
Principles for Ensuring
Report Quality
Guidance for Report
Boundary Setting
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Part 2 Stadard Disclosures
Part 2 contains the Standard Disclosures that should
be included in sustainability reports. The Guidelines
identiy inormation that is relevant and material to most
organizations and o interest to most stakeholders or
reporting the three types o Standard Disclosures:
Strateg ad Profle: Disclosures that set the
overall context or understanding organizational
perormance such as its strategy, prole, and
governance.
Maagemet Approach: Disclosures that
cover how an organization addresses a given
set o topics in order to provide context or
understanding perormance in a specic area.
Perormace Idicators: Indicators that elicit
comparable inormation on the economic,
environmental, and social perormance o the
organization.
Applying the Guidelines
Gettig Started
All organizations (private, public, or non-prot) areencouraged to report against the Guidelines whether they
are beginners or experienced reporters, and regardless o
their size, sector, or location. Reporting can take various
orms, including web or print, stand alone or combined
with annual or nancial reports.
The rst step is to determine report content. Guidance or
this is provided in Part 1. Some organizations may choose
to introduce reporting against the ull GRI Reporting
Framework rom the outset, while others may want to
start with the most easible and practical topics rst and
phase in reporting on other topics over time. All reporting
organizations should describe the scope o their reporting
and are encouraged to indicate their plans or expanding
their reporting over time.
GRI Applicatio Levels
Upon nalization o their report, preparers should declare
the level to which they have applied the GRI Reporting
Framework via the GRI Application Levels system. This
system aims to provide:
Report readers with clarity about the extent to
which the GRI Guidelines and other ReportingFramework elements have been applied in the
preparation o a report.
Report preparers with a vision or path or
incrementally expanding application o the GRI
Reporting Framework over time.
Declaring an Application Level results in a clear communi-
cation about which elements o the GRI Reporting Frame-
work have been applied in the preparation o a report. To
meet the needs o new beginners, advanced reporters, and
those somewhere in between, there are three levels in the
system. They are titled C, B, and A, The reporting criteria
ound in each level reects an increasing application or
coverage o the GRI Reporting Framework. An organization
can sel-declare a plus (+) at each level (ex., C+, B+, A+) i
they have utilized external assurance.2
An organization sel-declares a reporting level based
on its own assessment o its report content against the
criteria in the GRI Application Levels.
2 See the assurance section under General Reporting Notes
or more inormation on options or assurance.
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In addition to the sel declaration, reporting organizations
can choose one or both o the ollowing options:
Haveanassuranceprovideroeranopiniononthesel-declaration.
RequestthattheGRIchecktheself-declaration.
For more inormation on Application Levels, and
the complete criteria, see the GRI Applications Level
inormation pack available as an insert to this document,
or ound online at www.globalreporting.org.
Request or otifcatio o use
Organizations that have used the Guidelines and/or other
elements o the GRI Reporting Framework as the basis ortheir report are requested to notiy the Global Reporting
Initiative upon its release. While notiying GRI, organizations
can choose any or all o the ollowing options:
SimplynotifytheGRIofthereportandprovide
hard and/or sot copy
RegistertheirreportinGRIsonlinedatabaseofreports
RequestGRIchecktheirself-declaredApplication
Level.
Maximizig Report Value
Sustainability reporting is a living process and tool,
and does not begin or end with a printed or online
publication. Reporting should t into a broader process
or setting organizational strategy, implementing
action plans, and assessing outcomes. Reporting
enables a robust assessment o the organizations
perormance, and can support continuous improvement
in perormance over time. It also serves as a tool or
engaging with stakeholders and securing useul input to
organizational processes.
Part 1: Defning Report Content, Quality,
and Boundary
This section provides Reporting Principles and Reporting
Guidance regarding dening report content, ensuring
the quality o reported inormation, and setting the
Report Boundary.
Reporting Guidance describes actions that can be taken,
or options that the reporting organization can consider
when making decisions on what to report on, and
generally helps interpret or govern the use o the GRI
Reporting Framework. Guidance is provided or dening
report content and setting report Boundary.
Reporting Principles describe the outcomes a report
should achieve and guide decisions throughout thereporting process, such as selecting which topics and
Indicators to report on and how to report on them. Each
o the Principles consists o a denition, an explanation,
and a set o tests or the reporting organization to assess
its use o the Principles. The tests are intended to serve
as tools or sel-diagnosis, but not as specic disclosures
to report against. Tests can, however, serve as a reerence
or explaining decisions about the application o the
Principles
Together, the Principles are intended to help achieve
transparency a value and a goal that underlies allaspects o sustainability reporting. Transparency can
be dened as the complete disclosure o inormation
on the topics and Indicators required to reect impacts
and enable stakeholders to make decisions, and the
processes, procedures, and assumptions used to
prepare those disclosures. The Principles themselves are
organized into two groups:
PrinciplesfordeterminingthetopicsandIndicators
on which the organization should report; and
Principlesforensuringthequalityandappropriate
presentation o reported inormation.
The Principles have been grouped in this way to help
clariy their role and unction, but this does not impose a
rigid restriction on their use. Each Principle can support a
range o decisions, and may prove useul in considering
questions beyond just dening report content or ensuring
the quality o reported inormation.
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Materiality
Stakeholder
Inclusiveness
Sustainability
Context
Completeness
INPUT
Principlesand
Guidance
Options for Reporting
Principles for Defining
Report Content
1.1 Defning Report Content
In order to ensure a balanced and reasonable
presentation o the organizations perormance, a
determination must be made about what content the
report should cover. This determination should be
made by considering both the organizations purpose
and experience, and the reasonable expectations and
interests o the organizations stakeholders. Both are
important reerence points when deciding what to
include in the report.
Reportig Guidace or Defig Cotet
The ollowing approach governs the use o the GRI
Reporting Framework in preparing sustainability reports.
More detailed guidance on dening content can be
ound in the Technical Protocol Applying the Report
Content Principles.
IdentifythetopicsandrelatedIndicatorsthatare
relevant, and thereore might be appropriate to
report, by undergoing an iterative process using the
Principles o materiality, stakeholder inclusiveness,
sustainability context, and guidance on setting the
Report Boundary.
Whenidentifyingtopics,considertherelevanceof
all Indicator Aspects identied in the GRI Guidelinesand applicable Sector Supplements. Also consider
other topics, i any, that are relevant to report.
FromthesetofrelevanttopicsandIndicators
identied, use the tests listed or each Principle to
assess which topics and Indicators are material,
and thereore should be reported3.
UsethePrinciplestoprioritizeselectedtopicsand
decide which will be emphasized.
Thespecicmethodsorprocessesusedfor
assessing materiality should:
Dierfor,andcanbedenedby,eachorganization;
Alwaystakeintoaccounttheguidanceand
tests ound in the GRI Reporting Principles; and
Bedisclosed.
In applying this approach:
DierentiatebetweenCoreandAdditional
Indicators. All Indicators have been developed
through GRIs multi-stakeholder processes, and
those designated as Core are generally applicable
Indicators and are assumed to be material or most
organizations. An organization should report on
these unless they are deemed not material on
the basis o the Reporting Principles. Additional
Indicators may also be determined to be material.
TheIndicatorsinnalversionsofSector
Supplements are considered to be Core Indicators,
and should be applied using the same approach as
the Core Indicators ound in the Guidelines.
Allotherinformation(e.g.,companyspecicIndicators) included in the report should be
subject to the same Reporting Principles and
have the same technical rigor as GRI Standard
Disclosures.
Conrmthattheinformationtobereportedand
the Report Boundary are appropriate by applying
the Principle o completeness.
Figure 3: Principles or dening report Content
3 GRI Organizational Prole Disclosures (1-4) apply to all
reporting organizations.
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Reportig Priciples or Defig Cotet
Each o the Reporting Principles consists o a denition,
an explanation, and a set o tests to guide the use o
the Principles. The tests are intended to serve as tools
or sel-diagnosis, but not as specic Disclosure items to
report against. The Principles should be used together
with the guidance on dening content.
MateRiality
Defitio:The inormation in a report should cover
topics and Indicators that:
reecttheorganizationssignicanteconomic,
environmental, and social impacts or that
wouldsubstantivelyinuencetheassessmentsand
decisions o stakeholders.
Explaatio: Organizations are aced with a wide range
o topics on which it could report. Relevant topics and
Indicators are those that may reasonably be considered
important or reecting the organizations economic,
environmental, and social impacts, or inuencing the
decisions o stakeholders, and, thereore, potentially merit
inclusion in the report. Materiality is the threshold at
which topics or Indicators become suciently important
that they should be reported. Beyond this threshold, not
all material topics will be o equal importance and theemphasis within a report should reect the relative priority
o these material topics and Indicators.
In nancial reporting, materiality is commonly thought
o as a threshold or inuencing the economic decisions
o those using an organizations nancial statements,
investors in particular. The concept o a threshold is also
important in sustainability reporting, but it is concerned
with a wider range o impacts and stakeholders.
Materiality or sustainability reporting is not limited only
to those sustainability topics that have a signicant
nancial impact on the organization. Determiningmateriality or a sustainability report also includes
considering economic, environmental, and social
impacts that cross a threshold in aecting the ability to
meet the needs o the present without compromising
the needs o uture generations.4 These material topics
will oten have a signicant nancial impact in the near-
term or long-term on an organization. They will thereore
also be relevant or stakeholders who ocus strictly on
the nancial condition o an organization.
A combination o internal and external actors should
be used to determine whether inormation is material,
including actors such as the organizations overall
mission and competitive strategy, concerns expresseddirectly by stakeholders, broader social expectations,
and the organizations inuence on upstream (e.g.,
supply chain) and downstream (e.g., customers) entities.
Assessments o materiality should also take into account
the basic expectations expressed in the international
standards and agreements with which the organization
is expected to comply.
These internal and external actors should be considered
when evaluating the importance o inormation or
reecting signicant economic, environmental, and
social impacts, or stakeholder decision making.5 A range
o established methodologies can be used to assess the
signicance o impacts. In general, signicant impacts
reer to those that are a subject o established concern
or expert communities, or that have been identied
using established tools such as impact assessment
methodologies or lie cycle assessments. Impacts that
are considered important enough to require active
management or engagement by the organization can
likely be considered to be signicant.
Significance of Economic, Environmental, and Social Impacts
InfluenceonStakeholderAssessmentsandDecisions
MaterialT
opics
Non-MaterialTopics
Low
Relativ
eRep
ortin
gPriority
High
Figure 4: Dening Materiality
4 World Commission on Environment and Development. Our Common Future. Oxord: Oxord University Press, 1987, p. 43.5 See the principle o stakeholder inclusion or a discussion o stakeholders.
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The report should emphasize inormation on perormance
regarding the most material topics. Other relevant topics
can be included, but should be given less prominence in
the report. The process by which the relative priority otopics was determined should be explained.
In addition to guiding the selection o topics to report, the
Materiality Principle also applies to the use o Perormance
Indicators. When disclosing perormance data, there are
varying degrees o comprehensiveness and detail that
could be provided in a report. In some cases, GRI
guidance exists on the level o detail generally considered
appropriate or a specic Indicator. Overall, decisions on
how to report data should be guided by the importance
o the inormation or assessing the perormance o the
organization, and acilitating appropriate comparisons.
Reporting on material topics may involve disclosing
inormation used by external stakeholders that diers
rom the inormation used internally or day-to-day
management purposes. However, such inormation
does indeed belong in a report, where it can inorm
assessments or decision-making by stakeholders, or
support engagement with stakeholders that can result in
actions that would signicantly inuence perormance
or address key topics o stakeholder concern.
Tests
In dening material topics, take into account the
ollowing:
R Reasonably estimable sustainability impacts, risks,
or opportunities (e.g., global warming, HIV-AIDS,
poverty) identied through sound investigation
by people with recognized expertise, or by expert
bodies with recognized credentials in the eld.
Signicance to Stakeholders, including:
RMain sustainability interests/topics and Indicatorsraised by stakeholders (e.g., vulnerable groups
within local communities, civil society).
R The main topics and uture challenges or the
sector reported by peers and competitors.
R Relevant laws, regulations, internationalagreements, or voluntary agreements with
strategic signicance to the organization and its
stakeholders.
Signicance to the Organization, including:
R Key organizational values, policies, strategies,
operational management systems, goals, and
targets.
R The interests/expectations o stakeholders
specically invested in the success o the organi-
zation (e.g., employees, shareholders, and suppliers).
R Signicant risks to the organization.
R Critical actors or enabling organizational success.
R The core competencies o the organization and the
manner in which they can or could contribute to
sustainable development.
Prioritizing
R The report prioritizes material topics and Indicators.
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StakeholdeR incluSiveneSS
Defitio:The reporting organization should identiy
its stakeholders and explain in the report how it hasresponded to their reasonable expectations and interests.
Explaatio: Stakeholders are dened as entities or
individuals that can reasonably be expected to be
signicantly aected by the organizations activities,
products, and/or services; and whose actions can
reasonably be expected to aect the ability o the
organization to successully implement its strategies
and achieve its objectives. This includes entities or
individuals whose rights under law or international
conventions provide them with legitimate claims vis--
vis the organization.
Stakeholders can include those who are invested in the
organization (e.g., employees, shareholders, suppliers)
as well as those who have other relationships to the
organization (e.g., vulnerable groups within local
communities, civil society).
The reasonable expectations and interests o
stakeholders are a key reerence point or many
decisions in the preparation o a report, such as
the scope, boundary, application o Indicators,
and assurance approach. However, not all o an
organizations stakeholders will use the report. Thispresents challenges in balancing the specic interests/
expectations o stakeholders who can reasonably be
expected to use the report with broader expectations o
accountability to all stakeholders.
For some decisions, such as the report scope or
boundary o a report, the reasonable expectations and
interests o a wide range o stakeholder will need to be
considered. There may be, or example, stakeholders
who are unable to articulate their views on a report
and whose concerns are presented by proxies. There
may also be stakeholders who choose not to express
views on reports because they rely on dierent means
o communication and engagement. The reasonable
expectations and interests o these stakeholders should
still be acknowledged in decisions about the content
o the report. However, other decisions, such as the
level o detail required to be useul to stakeholders, or
expectations o dierent stakeholders about what is
required to achieve clarity, may require greater emphasis
on those who can reasonably be expected to use the
report. It is important to document the processes and
approach taken in making these decisions.
Stakeholder engagement processes can serve as tools
or understanding the reasonable expectations and
interests o stakeholders. Organizations typically initiate
dierent types o stakeholder engagement as part otheir regular activities, which can provide useul inputs or
decisions on reporting. These may include, or example,
stakeholder engagement or the purpose o compliance
with internationally-agreed standards, or inorming
ongoing organizational/ business processes. In addition,
stakeholder engagement may also be implemented
specically to inorm the report preparation process.
Organizations can also use other means such as the
media, the scientic community, or collaborative activities
with peers and stakeholders. These means can help the
organization better understand stakeholders reasonable
expectations and interests.
For a report to be assurable, the process o stakeholder
engagement should be documented. When stakeholder
engagement processes are used or reporting purposes,
they should be based on systematic or generally-
accepted approaches, methodologies, or principles.
The overall approach should be suciently eective
to ensure that stakeholders inormation needs are
properly understood. The reporting organization should
document its approach or dening which stakeholders
it engaged with, how and when it engaged with them,
and how engagement has inuenced the report content
and the organizations sustainability activities. Theseprocesses should be capable o identiying direct input
rom stakeholders as well as legitimately established
societal expectations. An organization may encounter
conicting views or diering expectations among its
stakeholders, and will need to be able to explain how it
balanced these in reaching its reporting decisions.
Failure to identiy and engage with stakeholders is
likely to result in reports that are not suitable, and
thereore not ully credible, to all stakeholders. In
contrast, systematic stakeholder engagement enhances
stakeholder receptivity and the useulness o thereport. Executed properly, it is likely to result in ongoing
learning within the organization and by external
parties, as well as increase accountability to a range o
stakeholders. Accountability strengthens trust between
the reporting organization and its stakeholders.
Trust, in turn, orties report credibility.
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Tests:
R The organization can describe the stakeholders to
whom it considers itsel accountable.
R The report content draws upon the outcomes
o stakeholder engagement processes used by
the organization in its ongoing activities, and as
required by the legal and institutional ramework
in which it operates.
R The report content draws upon the outcomes
o any stakeholder engagement processes
undertaken specically or the report.
R The stakeholder engagement processes that
inorm decisions about the report are consistent
with the scope and boundary o the report.
SuStainability context
Defitio:The report should present the organizations
perormance in the wider context o sustainability.
Explaatio: Inormation on perormance should
be placed in context. The underlying question o
sustainability reporting is how an organization
contributes, or aims to contribute in the uture, to
the improvement or deterioration o economic,
environmental, and social conditions, developments,
and trends at the local, regional, or global level.
Reporting only on trends in individual perormance (or
the eciency o the organization) will ail to respond
to this underlying question. Reports should thereore
seek to present perormance in relation to broader
concepts o sustainability. This will involve discussingthe perormance o the organization in the context o
the limits and demands placed on environmental or
social resources at the sectoral, local, regional, or global
level. For example, this could mean that in addition to
reporting on trends in eco-eciency, an organization
might also present its absolute pollution loading in
relation to the capacity o the regional ecosystem to
absorb the pollutant.
This concept is oten most clearly articulated in the
environmental arena in terms o global limits on
resource use and pollution levels. However, it can also berelevant with respect to social and economic objectives
such as national or international socio-economic
and sustainable development goals. For example, an
organization could report on employee wages and
social benet levels in relation to nation-wide minimum
and median income levels, and the capacity o social
saety nets to absorb those in poverty or those living
close to the poverty line. Organizations operating in a
diverse range o locations, sizes, and sectors will need to
consider how to best rame their overall organizational
perormance in the broader context o sustainability.
This may require distinguishing between topics or
actors that drive global impacts (such as climate
change) and those that have more regional or local
impacts (such as community development). When
reporting on topics that have positive or negative local
impacts, it is important to provide insight into how the
organization aects communities in dierent locations.
Similarly, distinctions might need to be made between
trends or patterns o impacts across the range o
operations versus contextualizing perormance location
by location.
The organizations own sustainability and business
strategy provides the context in which to discuss
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perormance. The relationship between sustainability and
organizational strategy should be made clear, as should
the context within which perormance is reported.
Tests:
R The organization presents its understanding o
sustainable development and draws on objective
and available inormation as well as measures o
sustainable development or the topics covered in
the report.
R The organization presents its perormance with
reerence to broader sustainable development
conditions and goals, as reected in recognized
sectoral, local, regional, and/or global publications.
R The organization presents its perormance in
a manner that attempts to communicate the
magnitude o its impact and contribution in
appropriate geographical contexts.
R The report describes how sustainability topics
relate to long-term organizational strategy, risks,
and opportunities, including supply-chain topics.
coMpleteneSS
Defitio: Coverage o the material topics and
Indicators and denition o the report boundary
should be sucient to reect signicant economic,
environmental, and social impacts and enable
stakeholders to assess the reporting organizations
perormance in the reporting period.
Explaatio: Completeness primarily encompasses the
dimensions o scope, boundary, and time. The concept
o completeness can also be used to reer to practices
in inormation collection (or example, ensuring that
compiled data includes results rom all sites within the
Report Boundary) and whether the presentation o
inormation is reasonable and appropriate. These topics
are related to report quality, and are addressed in greater
detail under the Principles o accuracy and balance later
in Part 1.
Scope reers to the range o sustainability topics covered
in a report. The sum o the topics and Indicators reported
should be sucient to reect signicant economic,
environmental, and social impacts. It should also enable
stakeholders to assess the organizations perormance.
In determining whether the inormation in the report
is sucient, the organization should consider both the
results o stakeholder engagement processes and broad-
based societal expectations that may not have suraced
directly through stakeholder engagement processes.
Boundary reers to the range o entities (e.g.,
subsidiaries, joint ventures, sub-contractors, etc.) whose
perormance is represented by the report. In setting the
boundary or its report, an organization must consider
the range o entities over which it exercises control
(oten reerred to as the organizational boundary, and
usually linked to denitions used in nancial reporting)
and over which it exercises inuence (oten called the
operational boundary). In assessing inuence, the
organization will need to consider its ability to inuence
entities upstream (e.g., in its supply chain) as well asentities downstream (e.g., distributors and users o its
products and services). The boundary may vary based
on the specic Aspect or type o inormation being
reported.
Time reers to the need or the selected inormation to
be complete or the time period specied by the report.
As ar as practicable, activities, events, and impacts
should be presented or the reporting period in which
they occur. This includes reporting on activities that
produce minimal short-term impact, but which have
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a signicant and reasonably oreseeable cumulative
eect that may become unavoidable or irreversible in
the longer term (e.g., bio-accumulative or persistent
pollutants). In making estimates o uture impacts (bothpositive and negative), the reported inormation should
be based on well-reasoned estimates that reect the
likely size, nature, and scope o impacts. Although such
estimates are by nature subject to uncertainty, they can
provide useul inormation or decision-making as long
as the basis or estimates is clearly disclosed and the
limitations o the estimates are clearly acknowledged.
Disclosing the nature and likelihood o such impacts,
even i they may only materialize in the uture, is
consistent with the goal o providing a balanced
and reasonable representation o the organizations
economic, environmental, and social perormance.
Tests:
R The report was developed taking into account the
entire chain o entities upstream and downstream,
and covers and prioritizes all inormation that
should reasonably be considered material on the
basis o the principles o materiality, sustainability
context, and stakeholder inclusiveness.
R The report includes all entities that meet the
criteria o being subject to control or signicant
inuence o the reporting organization unlessotherwise declared.
R The inormation in the report includes all
signicant actions or events in the reporting
period, and reasonable estimates o signicant
uture impacts o past events when those impacts
are reasonably oreseeable and may become
unavoidable or irreversible.
R The report does not omit relevant inormation
that would inuence or inorm stakeholder
assessments or decisions, or that would reectsignicant economic, environmental, and social
impacts.
1.2 Reporting Principles or
Defning Quality
This section contains Principles that guide choices on
ensuring the quality o reported inormation, including
its proper presentation. Decisions related to the
process o preparing inormation in a report should be
consistent with these Principles. All o these Principles
are undamental or eective transparency. The quality
o inormation enables stakeholders to make sound
and reasonable assessments o perormance, and take
appropriate action.
Reportig Priciples or Defig Qualit
balance
Defitio:The report should reect positive andnegative aspects o the organizations perormance to
enable a reasoned assessment o overall perormance.
Explaatio:The overall presentation o the reports
content should provide an unbiased picture o the
reporting organizations perormance. The report should
avoid selections, omissions, or presentation ormats
that are reasonably likely to unduly or inappropriately
inuence a decision or judgment by the report
reader. The report should include both avorable and
unavorable results, as well as topics that can inuence
the decisions o stakeholders in proportion to theirmateriality. Reports should clearly distinguish between
actual presentation and the reporting organizations
interpretation o inormation.
Tests:
R The report discloses both avorable and
unavorable results and topics.
R The inormation in the report is presented in
a ormat that allows users to see positive and
negative trends in perormance on a year-to-year
basis.
R The emphasis on the various topics in the report is
proportionate to their relative materiality.
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coMpaRability
Defitio: Issues and inormation should be selected,
compiled, and reported consistently. Reported
inormation should be presented in a manner that
enables stakeholders to analyze changes in the
organizations perormance over time, and could
support analysis relative to other organizations.
Explaatio: Comparability is necessary or evaluating
perormance. Stakeholders using the report should be
able to compare inormation reported on economic,
environmental, and social perormance against the
organizations past perormance, its objectives, and, to
the degree possible, against the perormance o other
organizations. Consistency in reporting allows internal
and external parties to benchmark perormance and
assess progress as part o rating activities, investment
decisions, advocacy programs, and other activities.
Comparisons between organizations require sensitivity
to actors such as dierences in organizational size,
geographic inuences, and other considerations that
may aect the relative perormance o an organization.
Where necessary, report preparers should consider
providing context that will help report users understand
the actors that may contribute to dierences in
perormance between organizations.
Maintaining consistency with the methods used to
calculate data, with the layout o the report, and withexplaining the methods and assumptions used to
prepare inormation, all acilitates comparability over
time. As the relative importance o topics to a given
organization and its stakeholders change over time, the
content o reports will also evolve. However, within the
connes o the Principle o Materiality, organizations
should aim or consistency in their reports over time.
An organization should include total numbers (i.e.,
absolute data such as tons o waste) as well as ratios (i.e.,
normalized data such as waste per unit o production) to
enable analytical comparisons.
When changes occur with the boundary, scope, length
o the reporting period, or content (including the design,
denitions, and use o any Indicators in the report),
reporting organizations should, whenever practicable,
restate current disclosures alongside historical data
(or vice versa). This ensures that inormation and
comparisons are both reliable and meaningul over
time. Where such restatements are not provided, thereport should explain the reasons and implications or
interpreting current disclosures.
Tests:
R The report and the inormation contained within it
can be compared on a year-to-year basis.
R The organizations perormance can be compared
with appropriate benchmarks.
R Any signicant variation between reporting
periods in the boundary, scope, length o
reporting period, or inormation covered in the
report can be identied and explained.
Balance
Clarity
Accuracy
Timeliness
Comparability
Reliability
INPUT
Principlesand
Guid
ance
Options for Reporting
Principles for Ensuring
Report Quality
Figure 5: Principles or Ensuring Report Quality
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R Where they are available, the report utilizes
generally accepted protocols or compiling,
measuring, and presenting inormation, including
the GRI Technical Protocols or Indicators contained
in the Guidelines.
R The report uses GRI Sector Supplements, where
available.
accuRacy
Defitio:The reported inormation should be
suciently accurate and detailed or stakeholders toassess the reporting organizations perormance.
Explaatio: Responses to economic, environmental,
and social topics and Indicators can be expressed
in many dierent ways, ranging rom qualitative
responses to detailed quantitative measurements.
The characteristics that determine accuracy vary
according to the nature o the inormation and the
user o the inormation. For example, the accuracy o
qualitative inormation is largely determined by the
degree o clarity, detail, and balance in presentation
within the appropriate Report Boundary. The accuracy
o quantitative inormation, on the other hand, may
depend on the specic methods used to gather, compile,
and analyze data. The specic threshold o accuracy that
is necessary will depend partly on the intended use o
the inormation. Certain decisions will require higher
levels o accuracy in reported inormation than others.
Tests:
R The report indicates the data that has been
measured.
R The data measurement techniques and bases orcalculations are adequately described, and can be
replicated with similar results.
R The margin o error or quantitative data is not
sucient to substantially inuence the ability o
stakeholders to reach appropriate and inormed
conclusions on perormance.
R The report indicates which data has been
estimated and the underlying assumptions and
techniques used to produce the estimates, or
where that inormation can be ound.
R The qualitative statements in the report are valid
on the basis o other reported inormation and
other available evidence.
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tiMelineSS
Defitio: Reporting occurs on a regular schedule and
inormation is available in time or stakeholders to makeinormed decisions.
Explaatio:The useulness o inormation is
closely tied to whether the timing o its disclosure to
stakeholders enables them to eectively integrate it into
their decision-making. The timing o release reers both
to the regularity o reporting as well as its proximity to
the actual events described in the report.
Although a constant ow o inormation is desirable or
meeting certain purposes, reporting organizations should
commit to regularly providing a consolidated disclosure
o their economic, environmental, and social perormance
at a single point in time. Consistency in the requency
o reporting and the length o reporting periods is also
necessary to ensure comparability o inormation over
time and accessibility o the report to stakeholders. It
can be o value or stakeholders i the schedules or
sustainability reporting and nancial reporting are
aligned. The organization should balance the need
to provide inormation in a timely manner with the
importance o ensuring that the inormation is reliable.
Tests:
R Inormation in the report has been disclosed while
it is recent relative to the reporting period.
R The collection and publication o key perormance
inormation is aligned with the sustainability
reporting schedule.
R The inormation in the report (including web-
based reports) clearly indicates the time period to
which it relates, when it will be updated, and when
the last updates were made.
claRity
Defitio: Inormation should be made available in
a manner that is understandable and accessible tostakeholders using the report.
Explaatio:The report should present inormation
in a way that is understandable, accessible, and usable
by the organizations range o stakeholders (whether
in print orm or through other channels). A stakeholder
should be able to nd desired inormation without
unreasonable eort. Inormation should be presented
in a manner that is comprehensible to stakeholders who
have a reasonable understanding o the organization
and its activities. Graphics and consolidated data
tables can help make the inormation in the report
accessible and understandable. The level o aggregation
o inormation can also aect the clarity o a report
i it is either signicantly more or less detailed than
stakeholders expect.
Tests:
R The report contains the level o inormation
required by stakeholders, but avoids excessive and
unnecessary detail.
R Stakeholders can nd the specic inormation they
want without unreasonable eort through tableso contents, maps, links, or other aids.
R The report avoids technical terms, acronyms,
jargon, or other content likely to be unamiliar to
stakeholders, and should include explanations
(where necessary) in the relevant section or in a
glossary.
R The data and inormation in the report is available
to stakeholders, including those with particular
accessibility needs (e.g., diering abilities,
language, or technology).
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Reliability
Defitio: Inormation and processes used in the
preparation o a report should be gathered, recorded,compiled, analyzed, and disclosed in a way that could be
subject to examination and that establishes the quality
and materiality o the inormation.
Explaatio: Stakeholders should have condence that
a report could be checked to establish the veracity o its
contents and the extent to which it has appropriately
applied Reporting Principles. The inormation and data
included in a report should be supported by internal
controls or documentation that could be reviewed
by individuals other than those who prepared the
report. Disclosures about perormance that are not
substantiated by evidence should not appear in a
sustainability report unless they represent material
inormation, and the report provides unambiguous
explanations o any uncertainties associated with the
inormation. The decision-making processes underlying
a report should be documented in a manner that
allows the basis o key decisions (such as processes
or determining the report content and boundary or
stakeholder engagement) to be examined. In designing
inormation systems, reporting organizations should
anticipate that the systems could be examined as part o
an external assurance process.
Tests:
R The scope and extent o external assurance is
identied.
R The original source o the inormation in the report
can be identied by the organization.
R Reliable evidence to support assumptions or
complex calculations can be identied by the
organization.
R Representation is available rom the original data
or inormation owners, attesting to its accuracy
within acceptable margins o error.
1.3 Reporting Guidance orBoundary Setting6
In parallel with dening the content o a report, anorganization must determine which entities (e.g.,
subsidiaries and joint ventures) perormance will be
represented by the report. The Sustainability Report
Boundary should include the entities over which the
reporting organization exercises control or signicant
inuence both in and through its relationships with
various entities upstream (e.g., supply chain) and
downstream (e.g., distribution and customers).
For the purpose o setting boundaries, the ollowing
denitions should apply7:
Control:thepowertogovernthenancialand
operating policies o an enterprise so as to obtain
benets rom its activities.
Signicantinuence:thepowertoparticipatein
the nancial and operating policy decisions o the
entity but not the power to control those policies.
The guidance below on setting the Report Boundary
pertains to the report as a whole as well as setting the
boundary or individual Perormance Indicators.
Not all entities within the Report Boundary must bereported on in the same manner. The approach to
reporting on an entity will depend on a combination
o the reporting organizations control or inuence
over the entity, and whether the disclosure relates to
operational perormance, management perormance,
or narrative/descriptive inormation.
The Report Boundary guidance is based on the
recognition that dierent relationships involve diering
degrees o access to inormation and the ability to aect
outcomes. For example, operational inormation such
as emissions data can be reliably compiled rom entitiesunder the control o an organization, but may not be
available or a joint venture or a supplier. The Report
Boundary guidance below sets minimum expectations
or the inclusion o entities upstream and downstream
when reporting on Indicators and management
disclosures. However, an organization may determine
that it is necessary to extend the boundary or an
Indicator(s) to include entities upstream or downstream.
6 The guidance on Report Boundary has been derived rom the Boundary Protocol. Future updates to the Guidelines will
incorporate any urther lessons or guidance developed rom experience with the Reporting Boundary Protocol.
7 Further discussion o these terms can be ound in the Boundary Protocol.
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Determining the signicance o an entity when
collecting inormation or considering the extension o a
boundary depends on the scale o its sustainability
impacts. Entities with signicant impacts typicallygenerate the greatest risk or opportunity or an
organization and its stakeholders, and thereore are the
entities or which the organization is most likely to be
perceived as being accountable or responsible.
Reportig Guidace or Boudar Settig
Asustainabilityreportshouldincludeinits
boundary all entities that generate signicantsustainability impacts (actual and potential) and/
or all entities over which the reporting organization
exercises control or signicant inuence with regard
to nancial and operating policies and practices.
Theseentitiescanbeincludedusingeither
Indicators o operational perormance, Indicators
o management perormance, or narrative
descriptions.
Ataminimum,thereportingorganizationshould
include the ollowing entities in its report using
these approaches:
Entitiesoverwhichtheorganizationexercises
control should be covered by Indicators o
Operational Perormance; and
Entitiesoverwhichtheorganizationexercises
signicant inuence should be covered by
Disclosures on Management Approach.
Do you have control
over the entity?
Does it have significant
impacts?
Do you have significant
influence?
Does it have significant
impacts?
Do you have influence?
Does it have significantimpacts?
No
No
Yes
Yes
Yes
Yes
No
Exclude
No
Not
necessary
to report
No
Notnecessary
to report
No
Not
necessary
to report
Yes
Yes
Performance Data
Disclosures on Management Approach
Narrative reportinng on Issues and Dilemmas
Figure 6: Decision Tree or Boundary Setting
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OUTPUTOUTPUTOUTPUT
Focused Sustainability Report
Standard
Discl
osures
Context
Strategy & Analysis
Report Parameters
Governance,Commitments, and
Engagement
Management Approach
Results
Economic
Environmental
Labor Practices andDecent Work
Human Rights
Society
ProductResponsibility
Performance
Indicators
Profile
Management
Approach
Theboundariesfornarrativedisclosuresshould
include entities over which the organization does
not exercise control/signicant inuence, but
which are associated with key challenges or theorganization because their impacts are signicant
Thereportshouldcoverallentitieswithinits
Report Boundary. In the process o preparing its
report, an organization may choose not to gather
data on a particular entity or group o entities
within the dened boundary on the basis o
eciency as long as such a decision does not sub-
stantively change the nal result o a Disclosure
or Indicator.
Part 2: Standard Disclosures
This section species the base content that should
appear in a sustainability report, subject to the guidanceon determining content in Part 1 o the Guidelines.
There are three dierent types o disclosures contained
in this section.
Strateg ad Profle: Disclosures that set the
overall context or understanding organizational
perormance such as its strategy, prole, and
governance.
Maagemet Approach: Disclosures that
cover how an organization addresses a given
set o topics in order to provide context or
understanding perormance in a specic area.
Perormace Idicators: Indicators that elicit
comparable inormation on the economic,
environmental, and social perormance o the
organization.
Reporting organizations are encouraged to ollow
this structure in compiling their reports, however,
other ormats may be chosen.
Figure 7: Overview o GRI Standard Disclosures
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Profle
1. Strateg ad Aalsis
This section is intended to provide a high-level, strategicview o the organizations relationship to sustainability
in order to provide context or subsequent and more
detailed reporting against other sections o the
Guidelines. It may draw on inormation provided in
other parts o the report, but this section is intended to
produce insight on strategic topics rather than simply
summarize the contents o the report. The strategy and
analysis should consist o the statement outlined in 1.1
and a concise narrative outlined in 1.2.
1.1 Statement rom the most senior decision-
maker o the organization (e.g., CEO, chair, or
equivalent senior position) about the relevance o
sustainability to the organization and its strategy.
The statement should present the overall vision
and strategy or the short-term, medium-term (e.g.,
3-5 years), and long-term, particularly with regard
to managing the key challenges associated with
economic, environmental, and social perormance.
The statement should include:
Strategicprioritiesandkeytopicsfortheshort/
medium-term with regard to sustainability,
including respect or internationally agreedstandards and how they relate to long-term
organizational strategy and success;
Broadertrends(e.g.,macroeconomicor
political) aecting the organization and
inuencing sustainability priorities;
Keyevents,achievements,andfailuresduring
the reporting period;
Viewsonperformancewithrespecttotargets;
Outlookontheorganizationsmainchallenges
and targets or the next year and goals or the
coming 3-5 years; and
Otheritemspertainingtotheorganizations
strategic approach.
1.2 Description o key impacts, risks, and opportunities.
The reporting organization should provide two
concise narrative sections on key impacts, risks,and opportunities.
Section One should ocus on the organizations key
impacts on sustainability and eects on
stakeholders, including rights as dened by
national laws and relevant internationally agreed
standards. This should take into account the range
o reasonable expectations and interests o the
organizations stakeholders. This section should
include:
Adescriptionofthesignicantimpacts
the organization has on sustainability and
associated challenges and opportunities. This
includes the eect on stakeholders rights as
dened by national laws and the expectations
in internationally-agreed standards and norms;
Anexplanationoftheapproachtoprioritizing
these challenges and opportunities;
Keyconclusionsaboutprogressinaddressing
these topics and related perormance in the
reporting period. This includes an assessment
o reasons or underperormance or over-perormance; and
Adescriptionofthemainprocessesinplaceto
address perormance and/or relevant changes.
Section Two should ocus on the impact o
sustainability trends, risks, and opportunities on
the long-term prospects and nancial perormance
o the organization. This should concentrate
specically on inormation relevant to nancial
stakeholders or that could become so in the uture.
Section Two should include the ollowing:
Adescriptionofthemostimportantrisksand
opportunities or the organization arising rom
sustainability trends;
Prioritizationofkeysustainabilitytopicsas
risks and opportunities according to their
relevance or long-term organizational
strategy, competitive position, qualitative, and
(i possible) quantitative nancial value drivers;
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Table(s)summarizing:
Targets,performanceagainsttargets,and
lessons-learned or the current reportingperiod; and
Targetsforthenextreportingperiodand
mid-term objectives and goals (i.e., 3-5
years) related to key risks and opportunities.
Concisedescriptionofgovernancemechanisms
in place to specically manage these risks and
opportunities, and identication o other related
risks and opportunities.
2. Orgaizatioal Profle
2.1 Name o the organization.
2.2 Primary brands, products, and/or services.
The reporting organization should indicate the
nature of its role in providing these products
and services, and the degree to which it utilizes
outsourcing.
2.3 Operational structure o the organization,
including main divisions, operating companies,
subsidiaries, and joint ventures.
2.4 Location o organizations headquarters.
2.5 Number o countries where the organization
operates, and names o countries with either major
operations or that are specically relevant to the
sustainability issues covered in the report.
2.6 Nature o ownership and legal orm.
2.7 Markets served (including geographic breakdown,
sectors served, and types o customers/beneciaries).
2.8 Scale o the reporting organization, including:
Numberofemployees;
Numberofoperations;
Netsales(forprivatesectororganizations)or
net revenues (or public sector organizations);
Totalcapitalizationbrokendowninterms
o debt and equity (or private sector
organizations); and
Quantityofproductsorservicesprovided.
In addition to the above, reporting organizations are
encouraged to provide additional information, asappropriate, such as:
Totalassets;
Benecialownership(includingidentityand
percentageofownershipoflargestshareholders);
and
Breakdownsbycountry/regionofthefollowing:
Sales/revenuesbycountries/regionsthat
makeup5percentormoreoftotalrevenues;
Costsbycountries/regionsthatmakeup5
percentormoreoftotalrevenues;and
Employees.
2.9 Signicant changes during the reporting period
regarding size, structure, or ownership including:
Thelocationof,orchangesinoperations,
including acility openings, closings, and
expansions; and
Changesinthesharecapitalstructureand
other capital ormation, maintenance, and
alteration operations (or private sector
organizations).
2.10 Awards received in the reporting period.
3. Report Parameters
RepoRt pRofile
3.1 Reporting period (e.g., scal/calendar year) or
inormation provided.
3.2 Date o most recent previous report (i any).
3.3 Reporting cycle (annual, biennial, etc.)
3.4 Contact point or questions regarding the report or
its contents.
RepoRt Scope and boundaRy
3.5 Process or dening report content, including:
Determiningmateriality;
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Prioritizingtopicswithinthereport;and
Identifyingstakeholderstheorganization
expects to use the report.
Include an explanation of how the organization has
appliedtheGuidanceonDeningReportContent,
the associated Principles and the Technical Protocol
ApplyingtheReportContentPrinciples.
3.6 Boundary o the report (e.g., countries, divisions,
subsidiaries, leased acilities, joint ventures, suppliers).
See GRI Boundary Protocol or urther guidance.
3.7 State any specic limitations on the scope or
boundary o the report8.
Ifboundaryandscopedonotaddressthefullrange
of material economic, environmental, and social
impactsoftheorganization,statethestrategyand
projected timeline for providing complete coverage.
3.8 Basis or reporting on joint ventures, subsidiaries,
leased acilities, outsourced operations, and other
entities that can signicantly aect comparability
rom period to period and/or between organizations.
3.9 Data measurement techniques and the bases o
calculations, including assumptions and techniquesunderlying estimations applied to the compilation o
the Indicators and other inormation in the report.
Explainanydecisionsnottoapply,ortosubstantially
divergefrom,theGRIIndicatorProtocols.
3.10 Explanation o the eect o any re-statements
o inormation provided in earlier reports, and
the reasons or such re-statement (e.g., mergers/
acquisitions, change o base years/periods, nature
o business, measurement methods).
3.11 Signicant changes rom previous reporting
periods in the scope, boundary, or measurement
methods applied in the report.
GRi content index
3.12 Table identiying the location o the Standard
Disclosures in the report.
Identiy the page numbers or web links where the
ollowing can be ound:
StrategyandAnalysis1.11.2;
OrganizationalProle2.12.10;
ReportParameters3.13.13;
Governance,Commitments,andEngagement
4.1 4.17;
DisclosureofManagementApproach,per
category;
CorePerformanceIndicators;
AnyGRIAdditionalIndicatorsthatwere
included; and
AnyGRISectorSupplementIndicators
included in the report.
aSSuRance
3.13 Policy and current practice with regard to seeking
external assurance or the report. I not included
in the assurance report accompanying the
sustainability report, explain the scope and basis o
any external assurance provided. Also explain the
relationship between the reporting organization
and the assurance provider(s).
4. Goverace, Commitmets, ad Egagemet
GoveRnance
4.1 Governance structure o the organization, including
committees under the highest governance body
responsible or specic tasks, such as setting
strategy or organizational oversight.
Describethemandateandcomposition(including
numberofindependentmembersand/ornon-
executive members) ofthehighestgovernancebody
anditscommittees,andindicateeachindividuals
position andanydirectresponsibilityforeconomic,
social, and environmental performance.
Reportthepercentageofindividualsbygenderwithin
theorganizationshighestgovernancebodyandits
committees,brokendownbyagegroupandminority
groupmembershipandotherindicatorsofdiversity.
Refertodenitionsofageandminoritygroup
in the Indicator Protocol for LA13 and note that
the information reported under 4.1 can be cross
referenced against that reported for LA13.8 See completeness Principle or explanation o scope.
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4.2 Indicate whether the Chair o the highest
governance body is also an executive ocer
(and, i so, their unction within the organizations
management and the reasons or this arrangement).
4.3 For organizations that have a unitary board
structure, state the number and gender o
members o the highest governance body that are
independent and/or non-executive members.
Statehowtheorganizationdenesindependent
andnon-executive.Thiselementappliesonlyfor
organizationsthathaveunitaryboardstructures.
Seetheglossaryforadenitionofindependent.
4.4 Mechanisms or shareholders and employees to
provide recommendations or direction to the
highest governance body.
Include reerence to processes regarding:
Theuseofshareholderresolutionsor
other mechanisms or enabling minority
shareholders to express opinions to the
highest governance body; and
Informingandconsultingemployeesabout
the working relationships with ormal
representation bodies such as organizationlevel work councils, and representation o
employees in the highest governance body.
Identiy topics related to economic, environmental,
and social perormance raised through these
mechanisms during the reporting period.
4.5 Linkage between compensation or members
o the highest governance body, senior
managers, and executives (including departure
arrangements), and the organizations
perormance (including social and environmentalperormance).
4.6 Processes in place or the highest governance
body to ensure conicts o interest are avoided.
4.7 Process or determining the composition,
qualications, and expertise o the members o
the highest governance body and its committees,
including any consideration o gender and other
indicators o diversity.
4.8 Internally developed statements o mission or
values, codes o conduct, and principles relevant to
economic, environmental, and social perormance
and the status o their implementation.
Explain the degree to which these:
Areappliedacrosstheorganizationindierent
regions and department/units; and
Relatetointernationallyagreedstandards.
4.9 Procedures o the highest governance body or
overseeing the organizations identication and
management o economic, environmental, and
social perormance, including relevant risks and
opportunities, and adherence or compliance
with internationally agreed standards, codes o
conduct, and principles.
Includefrequencywithwhichthehighest
governancebodyassessessustainability
performance.
4.10 Processes or evaluating the highest governance
bodys own perormance, particularly with respect to
economic, environmental, and social perormance.
coMMitMentS to exteRnal initiativeS
4.11
Explanation o whether and how the precautionaryapproach or principle is addressed by the
organization.
Article 15 o the Rio Principles introduced the
precautionary approach. A response to 4.11
could address the organizations approach to
risk management in operational planning or the
development and introduction o new products.
4.12 Externally developed economic, environmental,
and social charters, principles, or other initiatives
to which the organization subscribes or endorses.
Includedateofadoption,countries/operations
whereapplied,andtherangeofstakeholders
involved in the development and governance
oftheseinitiatives(e.g.,multi-stakeholder,etc.).
Dierentiatebetweennon-binding,voluntary
initiatives and those with which the organization
hasanobligationtocomply.
4.13 Memberships in associations (such as industry
associations) and/or national/international
advocacy organizations in which the
organization:
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Haspositionsingovernancebodies;
Participatesinprojectsorcommittees;
Providessubstantivefundingbeyondroutine
membership dues; or
Viewsmembershipasstrategic.
Thisrefersprimarilytomembershipsmaintainedat
the organizational level.
StakeholdeR enGaGeMent
The ollowing Disclosure Items reer to general
stakeholder engagement conducted by the organization
over the course o the reporting period. These
Disclosures are not limited to stakeholder engagement
implemented or the purposes o preparing a
sustainability report.
4.14 List o stakeholder groups engaged by the
organization.
Examples o stakeholder groups are:
Civilsociety;
Customers;
Employees,otherworkers,andtheirtrade
unions;
Localcommunities;
Shareholdersandprovidersofcapital;and
Suppliers.
4.15 Basis or identication and selection o
stakeholders with whom to engage.
Thisincludestheorganizationsprocessfordening
itsstakeholdergroups,andfordeterminingthe
groups with which to engage and not to engage.
4.16 Approaches to stakeholder engagement, including
requency o engagement by type and by
stakeholder group.
Thiscouldincludesurveys,focusgroups,community
panels,corporateadvisorypanels,written
communication,management/unionstructures,
and other vehicles. The organization should indicate
whetheranyoftheengagementwasundertaken
specicallyaspartofthereportpreparationprocess.
4.17 Key topics and concerns that have been raisedthrough stakeholder engagement, and how the
organization has responded to those key topics
and concerns, including through its reporting.
5. Maagemet Approach ad Perormace
Idicators
The section on sustainability Perormance Indicators
is organized by economic, environmental, and social
categories. Social Indicators are urther categorized
by Labor, Human Rights, Society, and Product
Responsibility. Each category includes a Disclosure on
Management Approach (Management Approach) anda corresponding set o Core and Additional Perormance
Indicators.
Core Indicators have been developed through GRIs
multi-stakeholder processes, which are intended to
identiy generally applicable Indicators and are assumed
to be material or most organizations. An organization
should report on Core Indicators unless they are
deemed not material on the basis o the GRI Reporting
Principles. Additional Indicators represent emerging
practice or address topics that may be material or some
organizations, but are not material or others. Wherenal versions o Sector Supplements exist, the Indicators
should be treated as Core Indicators. See Guidance on
Dening Report Content or urther details.
The Disclosure(s) on Management Approach should
provide a brie overview o the organizations
management approach to the Aspects dened under
each Indicator Category in order to set the context or
perormance inormation. The organization can structure
its Disclosure(s) on Management Approach to cover the
ull range o Aspects under a given Category or group
its responses on the Aspects dierently. However, the
Disclosure should address all o the Aspects associated
with each category regardless o the ormat or grouping.
Within the overall structure o the Standard Disclosures,
Strategy and Prole items 1.1 and 1.2 in Strategy and
Analysis are intended to provide a concise overview o
the risks and opportunities acing the organization as
a whole. The Disclosure(s) on Management Approach
is intended to address the next level o detail o the
organizations approach to managing the sustainability
topics associated with risks and opportunities.
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In reporting on the Perormance Indicators, the
ollowing guidance on data compilation applies:
Reportig o Treds: Inormation should bepresented or the current reporting period (e.g.,
one year) and at least two previous periods, as
well as uture targets, where they have been
established, or the short- and medium-term.
Use o Protocols: Organizations should use
the Protocols that accompany the Indicators
when reporting on the Indicators. These give
basic guidance on interpreting and compiling
inormation.
Presetatio o Data: In some cases, ratios
or normalized data are useul and appropriate
ormats or data presentation. I ratios or
normalized data are used, absolute data should
also be provided.
Data aggregatio: Reporting organizations
should determine the appropriate level o
aggregation o inormation. See additional
guidance in the General Reporting Notes section
o the Guidelines.
Metrics: Reported data should be presented
using generally accepted international metrics(e.g., kilograms, tonnes, litres) and calculated
using standard conversion actors. Where specic
international conventions exist (e.g., GHG
equivalents), these are typically specied in the
Indicator Protocols.
Economic
The economic dimension o sustainability concerns the
organizations impacts on the economic conditions o its
stakeholders and on economic systems at local, national,and global levels. The Economic Indicators illustrate:
Flowofcapitalamongdierentstakeholders;and
Maineconomicimpactsoftheorganization
throughout society.
Financial perormance is undamental to understanding
an organization and its own sustainability. However,
this inormation is normally already reported in
nancial accounts. What is oten reported less, and is
requently desired by users o sustainability reports, is
the organizations contribution to the sustainability o a
larger economic system.
Disclosure o Maagemet Approach
Provide a concise disclosure on the Management
Approach items outlined below with reerence to the
ollowing Economic Aspects:
EconomicPerformance;
MarketPresence;and
IndirectEconomicImpacts.
GoalS and peRfoRMance
Organization-wide goals regarding perormance
relevant to the Economic Aspects.
Use organization-specic Indicators (as needed)
in addition to the GRI Perormance Indicators to
demonstrate the results o perormance against goals.
policy
Brie, organization-wide policy (or policies) that denes
the organizations overall commitment relating to the
Economic Aspects listed above, or state where this can
be ound in the public domain (e.g., web link).
additional contextual infoRMation
Additional relevant inormation required to understand
organizational perormance, such as:
Keysuccessesandshortcomings;
Majororganizationalrisksandopportunities;
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Majorchangesinthereportingperiodtosystems
or structures to improve perormance; and
Keystrategiesforimplementingpoliciesorachieving perormance.
Ecoomic Perormace Idicators
aSpect: econoMic peRfoRMance
CORE
EC1 Direct economic value generated anddistributed, including revenues, operating
costs, employee compensation, donations
and other community investments, retained
earnings, and payments to capital providers
and governments.
CORE
EC2 Financial implications and other risks and
opportunities or the organizations activities
due to climate change.
CORE
EC3 Coverage o the organizations dened benet
plan obligations.
CORE
EC4 Signicant nancial assistance received rom
government.
aSpect: MaRket pReSence
ADD
EC5 Range o ratios o standard entry level wage
by gender compared to local minimum wage
at signicant locations o operation.
CORE
EC6 Policy, practices, and proportion o spending
on locally-based suppliers at signicant
locations o operation.
CORE
EC7 Procedures or local hiring and proportion
o senior management hired rom the
local community at locations o signicant
operation.
aSpect: indiRect econoMic iMpactS
CORE
EC8 Development and impact o inrastructure
investments and services provided primarily
or public benet through commercial, in-
kind, or pro bono engagement.
ADD
EC9 Understanding and describing signicant
indirect economic impacts, including the
extent o impacts.
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Environmental
The environmental dimension o sustainability concerns
an organizations impacts on living and non-living
natural systems, including ecosystems, land, air, and
water. Environmental Indicators cover perormance
related to inputs (e.g., material, energy, water) and
outputs (e.g., emissions, efuents, waste). In addition,
they cover perormance related to biodiversity,
environ