Atlanta Nonprofit User Group

Meeting May 15, 2013

Guiding Agenda

• Salesforce.com Foundation & Volunteering

• Cool Apps

• Summer ‘13 Highlights

• Learn More

Michele McMahon

Customer Success Manager “Bringing 20 Years Experience, including 8 Years

Salesforce.com Experience”

Multiple Implementation

s

Client-Side Experience

Industry-Expertise & Speaking

Dreamforce: ‘07, ‘10,’ 11

Cloudforce DC: ’12

AppExchange ‘08

MBA

Success program leader & business value advisor

Provide governance advice, usage/adoption recommendations, and risk mitigation

Collaborate to create customer success roadmap

Foundation & Volunteering

People + 300,000 + hours of service

Technology + 15,000 + nonprofit orgs

Resources + $30 million + grants

= improve communities around the world.

vision:

= integrated philanthropy

Atlanta Community

• 100+ Strong in Atlanta

• Partners and Customers

• Want to get involved and volunteer!

Summer ‘13 Videos: YouTube Summer'13 videos on Youtube: Quick overviews

- Summer '13: Connect to Your Customers in a Whole New Way : http://youtu.be/bkFTDTaAOjQ

- Sales Cloud -- Summer '13 New Features: http://youtu.be/PJscGcpDdfQ

- Service Cloud -- Summer '13 New Features: http://youtu.be/WiibU5Pxl78

- Salesforce Platform -- Summer '13 New Features: http://youtu.be/Jn2DF-IUV2g

- Chatter -- Summer '13 New Features: http://youtu.be/1TCMlSgpur0

- Data.com -- Summer '13 New Features: http://youtu.be/5ymlCncJJ9o

- Desk.com -- Summer '13 New Features: http://youtu.be/tUUqF3NMc4Q

- Marketing Cloud -- Summer '13 New Features: http://youtu.be/ZqnYuw9vJAY

Summer ‘13 Developer Webinar Recording:

http://www.youtube.com/watch?v=KeScNELN4E4

Learn More

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Contact Support

View Cases

Online Training

Knowledge Base

Documentation

And much more!

training and certification discounts

50% discount off

salesforce.com instructor-

led training and

certification

Review the class

catalogue on the

salesforce.com website >

http://www.salesforce.com/services-training/training_certification/

access to nonprofit and higher ed specific

users groups, events and webinars