Human resource mangagement process

IT Project ManagementTopic:

Project Human Resource Management

Contents

• Project Human Resource Management

• Project Human Resource Management Process

• Plan Human Resource Management

• Organization Chart

• Acquire project Team

• Issues in acquire project team

• Resource Assignment

• Resource Loading & Leveling

• Develop project team

Contents

• Training

• Team building activities

• Reward & Recognition System

• Manage Project Team

• Tools & Techniques to manage a project Team

• General Advice on managing project team

• Software to Assist in Human Resource Management

Project Human Resource Management

• It focuses on the people in the organization.

• The processes required to make the most effective use of the people involved withthe project.

• Include the process of acquiring, training, appraising, organizing, managing andleading the project team.

• It includes all the project stakeholders-sponsors, customers,

partner, individual contributors, performing organization,

project and team member

Scope of HRM

Importance of HRM

• Hire the right person for the job

• Low attrition rate

• Ensure people do their best

• Effective training

• Safety laws are not ignored

• Avoid legal action for any discrimination

• Equity towards employee in relation to salary etc.

• Avoid unfair labour practice

Project Human Resource Management Process

1.Plan Human Resource Management

Plan Human Resource Management (ITTO)

Plan Human Resource Management (Inputs)

Plan Human Resource Management (T&T)

Plan Human Resource Management (Output)

HR plans Includes:

1. Roles & Responsibilities

Role

Authority

Responsibility

Competency

2. Project Organization Chart

3. Staffing Management Plan

4. Resource Histogram

Organizational Charts

• Ensure that each work package has an unambiguous owner.

• All team members have a clear understanding of their roles and responsibilities.

• Types:

Hierarchical e.g. OBS

Matrix e.g. RAM e.g. RACI

Text Oriented

Organizational Breakdown Structure

Responsibility Assignment Matrix

• A RAM is the matrix that maps thework of the project to the peopleresponsible for performing thework, as described in the OBS.

• Can be created in different ways tomeet unique project needs.

Example: RACI Chart

• R= Responsibility

• A= Accountability

• C= Consultation

• I= Informed

Staffing Management Plans & Resource Histogram

• A staffing Managementplan describes when andhow people will be added toand taken off the projectteam.

• A Resource Histogram is acolumn chart that shows thenumber of resourcesassigned to a project overtime.

2. Acquire Project Team

Acquire Project Team (ITTO)

Acquire Project Team (Inputs)

Acquire Project Team (T&T)

Acquire Project Team (Output)

Issues in Acquire Project Team

• Attitude

• Poor teamwork skills

• No flexibility of skill set

• Cost

• Do Not desire to work

• No experience

• Unavailability

• Incompetencies

Resource Assignment

• Pre Assignment

Resources who are assigned in advance

• Negotiation

For gaining resources within the organization or external vendors, suppliers,contractors.

• Acquisition

Acquiring/hiring from outside resources (outsource)

• Virtual Teams

Think the possibility of having group of people even little or no time spentto meet face to face.

Resource Loading & Leveling

• Resource Loading

Resource Loading, also called resource allocation. Resource Loading is the process of assigning resources for each and every activity required for the project.

It is the same as budget but broken down in terms of activities.

• Resource Leveling

Resource leveling looks at time and available resources, and attempts to finish a project by a specific day. Resource leveling is a sort of adjustment. If resources are provided as per schedule, there would be no need for resource leveling. But when there is a mismatch between what is required and what is made available, we need to give priority to some activities

3. Develop Project Team

Develop Project Team (ITTO)

Develop Project Team (Inputs)

Develop Project Team (T&T)

Develop Project Team (Output)

Training

• Training can help people understand themselves and each other and understandhow to work better in teams.

• Team buildings activities include:

Physical challenges

Psychological preference indicator tools

• Can be formal (classroom, online) or non-formal(training. mentoring, coaching).

Team Building Activities

• Forming

The team meets and learn about the project and what their roles &responsibilities.

• Storming

Address the project work, technical decision and project managementapproach. (Conflict/disagreement may ocure.

• Norming

Work together and adjust work habits and behavior that support the team.

• Performing

Being a well organized unit.

• Adjourning

Team complete the work and move on from the project.

Reward & Recognition System

• Team-based reward and recognition system can promote teamwork.

• Focus on rewarding teams for achieving specific goals.

• Allow time for team members to mentor and help each other to meet project goalsand develop human resources.

• It will only be effective if it is satisfied/ valued by individual.

• Plans concerning how to do it are developed during Develop Human ResourcePlan

4. Manage Project Team

Manage Project Team(ITTO)

Manage Project Team(Inputs)

Manage Project Team(T&T)

Manage Project Team(Output)

Tools & Techniques for Managing Project Team

• Observation and Conversation

• Project performance appraisals

• Conflict management

• Issue logs

General Advice on Managing Teams

• Be patient and kind with your team.

• Fix the problem instead of blaming problem.

• Establish regular, effective meetings.

• Limit the size of work teams to three to seven members.

• Allow time for team to go through the basic team building stages

• Plan some social activities to help project team members and other stakeholders get to know each other better.

• Stress team identity.

• Encourage team member to help each other.

Using Software to Assist in Human Resource Management

• Software can help produce RAMS and resource histograms.

• By using project management software for human resource management:

Assign resources

Identify potential resources shortages or underutilization

Level resources

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References

• http://www.slideshare.net/anandbobade/pmp-chap-9-project-human-resource-management

• http://www.slideshare.net/parthkrishna7/project-human-resource-management-16115968

• http://www.slideshare.net/GUMBHIR/human-resource-management-2550853

• http://www.whatishumanresource.com/scope-of-Human-Resource-Management

• http://www.projectmanagementquestions.com/3390/what-difference-between-resource-loading-resource-leveling