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حؼء اؼح وشتح ظاع صاذ اع ا/ غاس / أصاؼذد ا ا2010 85 ؼاداء اخ ااظ اطاء ولث حعاع اذاخ احصمافخ الاؼخ واثؼصا دائشج اح فم دساعح ذطثؼا ارؼ وصاسج اؼثؽس ا وا٠ىشبة ػجذ ا ػجذ ا ػضا. بيش اداسح اػ١بعغز ؼجؾش اا ؼب ا١زؼصاسح ا خض اعفزبػ اغ ا دؼالدغ ا ىد١ بلغدخد اخ اصدادفدخزاق اعد ا١ ثدبدخدذا زغبدزمبي اعشػخ ا خ١ؼب ا اق لدسي عدشػخد قغد اب ل ىب غبد٠ اب ػلذسر ب ادائغز ثش بثمبء بدظد اع صجؼ١ ذا١ اوضش رؼمغ ع بعبر١ اؽزج٠ ضث اىغت سض٠ ب ٠ رمذت١عدب اعزجذاي ابد اظغأد ا هز . خ١دح ػببد راد علذ بد٠غدز دعدسخ ازا دخ٠ؼبددب ا ادائبد٠غدز د زمدبيا دض١١ز ادب ػضخ رغبػذ٠خ ؽذ٠ت اداس١خ ثأعب٠ذ١زمخ ا٠داس ادبط ا١ت ل١ اعدبعضد بدظ ؼبداء اع اض زا لمذ ؽظ خ١ اداء ػببددظأد اغد دش١دخ ؽ١زاد ااء ثد دزدبثب دخظ اد ػدؼم لدا حمد امدبا دذ٠ رؾذ لدس اعبعد دد داءدبط ا١م دب دخ٠سسح دب ثصدبط ادائ١ ل ابددظ دبء ثػضد دب لدب د دؼم ف امدبا صرغدب دػ اددسق اسس حمد امدبا سي اعدز خظ اى رزداء اد دذ٠ؼذ ا لدذ٠دزداسح ف ا اد ػ لد١جدبؽضا ٠ظدش ا لجدد دبزب ثأ١د لدذ ؽبددظبط اداء اد١ل ؼدب اس.جؾه ا ر ً جؾش عضءازا ا أر٠ غبيزا ا خ لس اجؾا ذساعبد اAbstract: As the world markets are expanding and the products and services among various markets are transferring fast, the completion increased to make the work reality more complicated and presence and lasting of the organization were subject to performance level and capability to find a status in the market through offering what persuades customs and meets their needs of high quality products and services. Therefore, the organizations were devoted to substitute the traditional administrative techniques with other modern ones which are going to be helpful for distinction and transferring from regular performance to a high quality one. Thus, the high performance of the organization and its techniques of measuring performance have got the same importance. The organizations launched to measure their performance periodically because of its importance to identify the powerful and weak spots in the organization's performance. Consequently, the organization would be able to assess the powerful spots to outburst upward and come over the weak spots. Accordingly, the establishing of high performance organizations and measuring their performance have got a great importance by researches and theorists in management science through submitting important researches and studies in this field which this research is a part of them مذ ا حبلغخا جمبء غخ١شئ اغج اؽذ اؼبداء اؼذ ا٠ ب ادائغز ثش خظبلغخ اصجؼ ثمبء اخ ا١خ ػب١ؾبئخ ا١ج ا لد الد ردزدخ ا٠سدش اداؼ اد بى خ٠شغىفبءح اا خظبد ا١ش لبث٠رس شجشبي ا ثشأط ابزه صاد از ك ا ل.ؼبداء ابد اظخ اظ ؼب داء اددذ ػ رؼزدذال دداسح ادس دخ١الشاش١ج ادذال رغدزجذي ادب ا١ ػاء لدبددخ ا١خ ػبظ خ اظس ا رزس ا اع الدذ ؽدب دظ ػدب ثشدؼشاق رؾزدبط ا ابي لػبد اظ. ل١ؼببدح وفبءح ا٠ص سبلخا ؼشلخ ادذ٠ عذدذل دكخ لدذ بعؾدخ لدذ دخظ ود دخ١ذدبي اػئدخ ا١شد ثد١ ر ودزدش دباؽذح ؽ ظشح رؾزبط اخ ف ل٠زغبسب اباداسح اػ ١ظز غؾذ. خ لذخ لبشظ و ذ لشي اسثدغ لدسد دخظ اداء اش لدغدز ا١ زؾغد اد ػدبيغدز دتزس٠ د١بلغدخ ا اغدز ادح خ : عد١ غد١ سئدذال غغدزدبط ا فدخىدذح ف ا٠غذبد اخدذا بدزغدش ا٠ رسدثذاع لبد فاخذا غغ ؾبعخب ا ثج رزغشػخ اخشعبد ف ا ابد .خذا

المداخل الاساسية لبناء وقياس الاداء العالي

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