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    1.1 Giithiu khi qut v cng

    ty Thgii di ng Tn y ca DN: Cng ty TNHH Th Gii Di ng

    (Mobile World Co, LTD)

    Ngy thnh lp: 03/2004 Loi hnh DN: Cng tyc phn

    Tell: 1900.561.292

    Website: http://www.thegioididong.com/

    Chuyn mua bn sa cha cc thit b lin quan n inthoi di ng, thit b k thut s v cc lnh vc lin quann thng mi in t.

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    mng kinh doanh caThgii ding

    Tm nhn chin lc: tr thnh thng hiu hng u vcung cp cc sn phm k thut s cng ngh cao ti Vit

    Nam mang tm c quc t

    S mng kinh doanh: Bn s hi lng

    Gi tr ct li:

    - Ngun nhn lc

    - Cht lng lng sn phm v dch v- Quan h hp tc

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    1.3 Mtsch tiu ti chnh c

    bn

    Doanh thu nm 2010 tng gp i nm trc ln 150 triu USD v hahn s tip tc tng gp i trong nm 2011(theo s liu phn tch c)

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    II. Phn tch mi trng bn ngoi2.1. Tc tng trng ca ngnh:

    Thc trng ngnh bn l ni chung Vit Nam:pht trin mnh: gn 640siu th v 100 trung tm mua sm

    Th trng cn rt nhiu khongtrng: dn s tng i tr vi nhhng ca internet, truyn hnh, dulch, v.v... lm tng nhu cu mua sm

    Th trng bn l tip tc tngtrng ti Vit Nam

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    2.2. Giai on trong chu k pht trinca ngnh.

    Nm 1996, trung tm kinh doanh in thoi di ng caFPT (FMB) ra i, phn phi sn phm ca cc hng nhAlcatel, Siemens, Ericsson v Samsung

    2009, FMB sp nhp vi 2 cng ty thnh vin khc caFPT l FDC (Cng ty Phn phi FPT) v FRT (Cng tyBn l FPT) tr thnh Tng Cng ty Phn phi FPT

    6-2011, Vit Nam c 30,2 triu khch thu bao in thoidi ng, ngang nga vi lng ngi s dng Internettrn c nc

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    Tc mua sm qua inthoi di ng trn toncuhinangtng ln rt nhanh:

    Thng 7-2010, nh bn lAmazon.com cng b doanh thuqua thit b di ng vt qu cons 1 t la M

    eBay d bo doanh thu thng midi ng (mobile commerce) ca

    hng trong nm 2011 vo khong1,5-2 t la.

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    Cng ty t vn Booz & Company th doanh thu thngmi di ng M, c, Php v Anh trong nm 2011 nychim khong 10 n 15% doanh s bn l.

    Nht Bn v Hn Quc th ngi tiu dng sn sng thaymy ch sau su thng.

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    Tuy nhin, nhn cn cnh hn c th thy ngnhbn l in thoi di ng khng h d n v angc nhng du hiu gim nng trong tng lai

    Cty Pht Tin chuyn sang kinh doanh sn phm khc

    Mc li nhun bnh qun trn mi sn phm m cc nh

    phn phi chnh hng phn phi cha ti 5%. Theo IDC, tng trng v s lng dng in thoi c gi

    trn 3 triu ng ti Vit Nam ch cn khong 25%. Dngin thoi gi thp c d bo c mc tng khng nhnh

    hn 4-5%)

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    2.3. nh gi tc ng ca mi trng vm

    a. Mi trng nhn khu:

    Dn sVit Nam l 90.549.390 ngi, ngth 14 trn

    thgii Vit Nam ang trong thikccu dn s vng

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    b. Mi trng kinh t Tng trng kinh t ca Vit Nam chm li 5,9% v lm

    pht tng vt trong nm 2011 ti 18,58%

    Ch s gi tiu dng (CPI) trong thng 12 nm 2011 tng18,13% so vi cng thng nm 2010

    Ngi thnh th c thu nhp cao hn ngi nng thntrung bnh 2,04 ln

    Thu nhp trung bnh ca ng bo thiu s ch bng 40%so vi trung bnh c nc

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    c. Mi trng cng ngh Pht trin cng ngh s thu ht c khch hng hn

    Cc sn phm c tnh nng cao gi c ph hp

    Sn phm c mu m kiu dng tinh t Vic bn hng trc tuyn, dch v thanh ton trc tuyn

    cng c y mnh => p ng c khch hng

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    d. Mi trng chnh tr C hi cnh tranh lnh mnh gia cc cng ty trong ngnh

    Ngy 19/6/2009: k hp th 5 quc hi kha XII ra

    ngh quyt s 32 nm 2009/QH12:

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    e. Mi trng vn ho Gii tr hin nay rtnhiu ngi am mv cng ngh => chi cho cc cng ty v

    cng ngh s phttrin sn phm phcv khch hng

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    2.4. nh gi cngcnh tranhtrong ngnh

    a. eda gia nhpmi Ngnh bn lin - intcn chi phu vo ln xy

    dngca hng .

    Yu cuv chuynbit ha snphm th thp khng cn qunhiu kinh nghim

    Tnh kinh t theo quy m tc nglnti ngnh ny . Ngnh bn linthoiintang trn tngtrng v

    chunbbc sang giai on bo ha v vy cc ro cn giainhp kh nhiu nn cngcnh tranh trong ngnh s khngcao .

    Thang imnh gi l 6/10

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    b. e da t cc sn phm dch vthay th

    Chi ph chuyn i trong s dng sn phm l khng caokhch hng c xu hng s dng thay th cc sn phm

    bnh dn bng cc dng sn phm cht lng cao.

    Tng quan gia gi c v cht lng ca cc mt hngthay th l cao. V vy cng cnh tranh trong ngnhkh cao.

    Thang im nh gi: 7/10

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    c. Quynlcthnglngcanh cung ng

    Mc tp trung trong ngnh cao ,chu k sng sn phmph thuc rt ln vo s pht trin ca khoa hc cngngh.

    Chi ph chuyn i gia cc nh cung ng khng cao.

    Thang im nh gi: 5/10.

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    d.Quynlcthnglngcakhch hng : Slngngi mua rtln Yu cuvc tnh trong mt

    dng snphm khng c skhcbit kh ln

    => cngcnh tranh thp

    Thang imnh gi : 5/10.

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    e. ithcnh tranh

    Tnh cnh tranh trong dtha cng sut mtsmthng xuthin v n nhhngti gi cca cc mthng cng ngh.

    ithcnh tranh trong ngnh kh nhiu tuy nhin cmtsith chnh ca cng ty thgii di ngnh:FPT, Trn Anh, Pico , Ph ng.

    =>Cngcnh tranh trong ngnh kh cao . Thang imnh gi 9/10

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    f.Cc bn lin quan khc

    Cc c ng , chnh ph , dn chng th nh hng khngng k trong ngnh v vy cng cnh tranh thp.

    Thang im nh gi 3/10.

    2 5 X EFAS

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    2.5 Xy dng m thc EFASCc nhn tchinlc quan

    trng

    Xploi Tng im

    quan trng

    Ch gii

    Cc chi:

    1. Tctngtrng kinh t cavit nam cng

    nhthgii ngy cng pht trin

    2. Vvit nam gia nhp WTO

    3. Hthng phn phi ngy cng chuyn nghip

    hn

    4. S pht trinca cng ngh

    5. Tc thnh th ha v chtlngcucsng

    ngy cng cao

    0.2

    0.1

    0.05

    0.1

    0.05

    3

    3

    4

    4

    2

    0.6

    0.3

    0.2

    0.4

    0.1

    Cvthtt do l mt cng

    tyiu trong ngnh

    Mrng quy m

    Cn thm thi gian

    Cn thm thi gian

    M rng quy m v nng

    xut nng caovth

    Cc eda:

    1. Cc cng ty nc ngoi c xu hng xm

    nhp thtrngvit nam

    2. Tnh trnglm pht

    3. Tnh trng bo ha trong ngnh bn l in

    thoi di ng

    4. Cnh tranh gia cc cng ty trong ngnh

    5. Cng nghipphtr v hthng phn phi ,

    giao thngvnti cn km

    0.15

    0.05

    0.03

    0.25

    0.02

    4

    3

    3

    4

    3

    0.6

    0.15

    0.09

    1.0

    0.06

    Vthtt

    nhhngti ton cu

    Tm kimthtrngmi

    Vthtt

    Thm thi gian nng cao

    Tng 1.0 3.6

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    III. Phn tch mi trng bn trong3.1. Sn phm chnh ca Th gii di ng

    Chuyn cung cp sn phmin thoi di ng hng uVit Nam

    Hin nay s lng bn ra trungbnh ti TGD khong 60.000my/thng chim 6% th phnin thoi chnh hng c nc

    -Ngoi ra cn cung cp phkin TD, Laptop, sim s,dch v mng

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    3.2. ThtrngcaThgii ding

    H thng siu th ca cng ty lin tc c m rng trnton quc vi tc kh nhanh.

    9/2009 : c chui 35 siu th in thoi di ng trn tonquc. H thng mng li tri khp cc th trng trngim nh TP HCM, H Ni, Nng, Cn Th, BinHa, Bun M Thut

    12/2009, khai trng thm ba siu th mi ti Rch Gi(Kin Giang), Long An v Nng

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    3.3. nh gi ngun lc trn chui gi tr

    -Hotngcbncathgii di ng

    i tin phong xy dng m hnh Tvnti bn v trit lkinh doanh Bn stn tm

    + Nh phnphi bn linthoi di ng v ccphkindi ng

    + Dchv bn hng: uiivi doanh nghip, khuyn

    mivit hng online+ Dchvhu mi: ci tnhc, hnh, game; quy trnhbohnh v trung tm chm sc khch hng

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    -Hotngbtr

    + Phng chm Nlcphcv mang ti cho khchhng mtdchvtt v hon honht.

    + Chng trnh mua smhiuqu: Mua Nokia trng xeMercedes, Tng 2 xe Mini Cooper tr gi hn 2 t, 200LCD n WorldCup, Mua laptop mitnginthoi xinh

    cho sinh vin, 6 tun si ng cng cc thnghiu hngu

    + Mcc kha oto cho nhn vin, oto nng caonnglc

    3 4 X h l h

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    3.4. Xc nhnnglccnhtranh caThgii di dng

    Sn phm c m bo bi nhng nh cung cp chnhhng

    C i ng nhn s cc k tr trung, nng ng, nhit tn

    S dng qun l theo h thng ERP v c cch thu htnhn ti rt hiu qu

    Lng nghe khch hng, hp tc vi cc nh cung cp, lp

    ra cc nhm mua hng v xy dng nhng quan h i tcchin lc

    3 5 Xc h th h tranh

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    3.5. Xc nhvth cnh tranhcaThgii di ng

    Tm nhn xa v kh nng qun tr tt

    S gp sc ca thng mi in t

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    3.6. Thitlp m thc IFAS

    Nhn t quan

    trngXploi Tng im

    quan trngGii thch

    immnh

    1. Cng ngh 0.15 3 0.45

    2. Vn ha doanh nghip 0.05 3 0.15

    3. Hthngmngli chi nhnh 0.1 3 0.3

    4. adng ho cc loi hnh dchv 0.05 3 0.15

    5.Lin kt, hp tc vi cc t chc trong v

    ngoi nc 0.15 4 0.6

    imyu

    1. Hotng thanh ton 0.1 3 0.3

    2. Hotng Marketing 0.05 2 0.1

    3. Hotngkim tra, kim ton nib 0.1 3 0.3

    4. Nnglc ti chnh 0.15 3 0.45

    Tng 1 3.2

    IV Thit l t TOWS

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    IV.Thitlp ma trn TOWSim mnh ( S ) im yu ( W )1. Vn v s h tr v mt qun l DN ca

    Mekong Capital.

    2. S dng knh bn hng trc tuyn, tipcn c khch hang tim nng3. Qun l theo chun ERP, NV c chuyn

    mn cao.

    4. L thng hiu ln , hp dn5. C trung tm bo hnh v h tr khch

    hang ring

    6. C s h tng rng khp

    1. Kh nng cnh tranh v gi2. Chng trnh khuyn mi thiu

    hp dn3. Khng phi l thng hiu topof mind ca ngi tiu dngkhi mua hng

    C hi (O) CL pht huy (S) tn dng (O) CL hn ch (W) tn dng (O)

    1. Ngnh di ng in my lnhng ngnh hang tim nng

    2. Nhp bn l tng3. Ngi dn dn tip cn vi

    nhng loi hnh mua bn trc

    tuyn tng

    S1, S2, O1 : CL a dng ho hang ngangS2, O2,O3 : CL thm nhp th trngS2, O3, S3, S5 :CL khc bit hoS6, O1, O3, S4 : CL pht trin th trng

    W1O2 : CL dn o v chi phW3O2 : CL thm nhp th trng

    Thch thc (T) CL pht huy (S) hn ch (T) CL vt qua (W) v n trnh (T)

    1. Cng cnh tranh trongngnh mnh

    2. Yu cu ca khch hng ngycng cao

    3. Kh nng m phn vi nhcung cp v gi

    4. T cc i th tim n

    S1, S4, S5, S6, T2: a dng ha hng dcS1, S6, T1, T2, T3: CL pht trin th trng.

    i

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    V. ChinlccaThgii di ng1. Chinlccnh tranh tng qut

    a. Chinlcdnov chi ph.

    Gim gi bn xung, sn sng chpnhn ha vn

    Thng xuyn c ccchkhuyn mi cho

    khch hng trctip v

    khch hng online.

    Gi bn lnnh, cnh tranh

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    2. Chinlc khc bit ha

    ymnhtvnkthut cho khch hng To ra ngun tham kho

    thng tin rng v m

    Thng xuyn c cc ch

    khuyn mi cho khch

    hng trctip v khch

    hng online.

    Nhn vin dchv khch hng, nhn vin dchvkthutc trnh cao

    3 Chi l t t

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    3. ChinlctngtrngcaDN v cc chnh sch trin khai

    Cc chng ng pht trin v chnh sch

    Qun l theo chun ERP

    a dng ha kinh doanh: in thoi di ng v cc phkin, my tnh,laptop,

    VI h gi t h DN

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    VI. nh gi t chc DN6.1. Loi hnh cu trc tchc

    Stchcb my ca cng ty Thgii di ng

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    . Phong cch lnh ochinlc

    . Mtsnhn xt vvn ha DNThGii Di ng xc nhngun nhn lc l yutsnsinh ra mingunlcca cng ty. Chnh v vy, chng tich trng thu ht nhn ti, otovnghipv chuynmn v cng ngh, ingthang xy dngmtlclng hng hu cho s pht trinbnvngca cng ty,ng inh Anh Hun, Gim c Kinh doanh Cng ty ThGii Di ng chobit.

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