REAL TIME FACE RECOGNITION AND OFFER MANAGEMENT

AN INTEGRATED SOLUTION FROM VISIONLABS FOR ADVANCED LOYALTY MANAGEMENT

FACE_IS

FACE_IS: A CLOUD BASED SERVICE FOR ADVANCED LOYALTY MANAGEMENT

RECOGNIZE THE VIPS AND TREAT THEM BETTERBOOST SALES BY RECOGNIZING CUSTOMERS EACH TIME THEY SHOP

Close the gap between online customer profile

(style, preferences, etc.) and offline shopping.

Build photo database of your customers, recognize them

when they come through the door, and make them feel

more welcome

2

FACE_IS: REAL TIME FACE RECOGNITION SERVICEBOOSTS LOYALTY MANAGEMENT

In-store camera identifies the customer

and finds his/her CRM profile using face

image as a key

1IDENTIFY

2ANALYSE

Customer profile in CRM, history of purchases and other data is analyzed using sophisticated

data mining algorithms to generate personal offers

3DELIVER

Store Manager’s iPad helps to make personal offer to customer

Deliver personal offer to customer’s phone/app

3

4 IDENTIFY: FACE RECOGNITION

Reference photo is stored

in loyalty / CRM system

CLIENT IDENTIFIED

SUCCESSFULLY

Name: Mrs. Your ClientID: 58975

In-store camera captures images of all entering customers and recognizes them by matching images with the database of

REFERENCE PHOTOS

1IDENTIFY

5 ANALYZE: PERSONAL OFFERS

Recommendation for “Black Style

Lover”:

DATA MINING AND ALGORITHMS FOR

PREDICTIVE ANALYTICS

what does customer like?

what are the links between items?

what do people similar to this customer like?

which offer is good for us and interesting for this customer?

which segment does this customer belong to?

do we have this in stock?

is this good for the season ?

do we have holiday ahead… etc.

Complete sales history

Other information

History of customer’s purchases

Stocks

Purchase price

Promo

Holiday calendar

DELIVERPersonal offers engine is a

software solution to generate

“personal offers” with a high ratio

of acceptance

2ANALYSE

6 DELIVER: STORE MANAGER IPAD

List of last purchases in any of YOUR

store

Personal recommendations

are displayed in real time

“Tap” on an item is a confirmation that the manager has offered selected

item to the customer.

This information is very important and

is stored in the system to help us improve the offer acceptance ratio

Customer photo stored in YOUR database and used

for identification

Photo taken by in-store or entrance

camera. Border color shows a customer level in the loyalty program (bronze,

silver, gold or other)

6

7 DELIVER: TO CUSTOMER'S PHONE

Personal offers can be delivered to customers via SMS, PUSH-notification or e-mail. Personal offers may depend on the customer’s proximity to the nearest store.

PERSONAL OFFER

DELIVERED TO APPLICATION

8 RESULT

CUSTOMER ACCEPTS OFFERS

9 REFERENCE PHOTOS AND PERSONAL DATA OF CUSTOMERS SHOULD BE USED CAREFULLY

PERSONAL DATA IS 100% ENCRYPTED AND 100% PROTECTED AGAINST UNAUTHORIZED ACCESS

Handling of personal data

should be aligned with local laws

and corporate IT security

│ VISIONLABS is a visual recognition company and provider of business intelligent solutions based on original world-leading recognition technology

│ VISIONLABS is a team of professionals with significant knowledge and experience in computer science and business

Sasha JohnsonHead of

advisory board

Alexey NekhaevCOO,

Co-founder

Alexander KhaninCEO,

Co-founder

Ivan LaptevHead of scientific

board,Co-founder

ABOUT VISIONLABS10

11

KEY PARTNERS11

… AND ONE MORE THING12

FRAUDSTERS ARE NEVER COMES ALONE…13

RETAILERS SUFFER DUE TO

FRAUD

LOSSES AMOUNT TO 1,5% OF ANNUAL TURNOVER

WHY RETAILERS LOSE MONEY?14

• SHOPLIFTING• Fraud Employees• Violation of Regulations

SHOPLIFTING IS UP TO 1% OF ANNUAL TURNOVER

FACE_IS: A CLOUD BASED SERVICE FOR REAL TIME FACE RECOGNITION

15

Reduction of losses from

shoplifting up to 1% of annual

turnover

CAUSE YOU KNOW CUSTOMERS BY FACE!

ALEXANDER KHANIN, CEOTEL: +7 (926) 988-78-91

E-MAIL: A.KHANIN@VISIONLABS.RUWEB: WWW.VISIONLABS.RU/

VisionLabs © 2015

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