TOPdesk Magazine 2009 Nr 4

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  • 8/7/2019 TOPdesk Magazine 2009 Nr 4

    1/28

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    kko iie} iie on`o`i kx www%vkxfi}o%ej%

  • 8/7/2019 TOPdesk Magazine 2009 Nr 4

    8/284

    gi}vcce* bcc| eniv dki jceg iie

    lidcefijcc| fccfwi|oijn`o biv div

    nemnfiev lipng n} giwii}v%

    Kb fnv x|kljiib kx vi qcegie* oye

    `i i|qkk| onipie kb fi li}vifi vn`f

    vi gcce |ign}v|i|ie% @i wiiv fce

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    giwii}v biv ijoi bijfneg% Fni

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    div ccevcj cagibijfi nemnfievie*

    ie fce dil `i cj iie qiij livi|

    liijf qce fi wi|of|yo% Bcc|kko dni| bkiv iie o|nvn}mdi ekkv

    ln` gixjccv}v wk|fie* wcev div

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    xi| lidcefijcc| qi|}mdnjjie%

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    div fkij cj}ekg vi li|inoie% Iie

    mkemjy}ni oce kko pn`e fcv i| bii|

    ka cefi|i gigiqie} gi|ign}v|ii|f

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    |cxxk|vcgi} vi oyeeie bcoie%

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    eniv jinfv vkv qi|pwc|neg qce fi

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    oce iie bii|wcc|fi dillie* bcc|

    fi itv|c |ign}v|cvni bkiv wij iie

    fynfijn`o fkij dillie* ln`qkk|liijfkb ynvinefijn`o fi wi|of|yo livi|

    vi oyeeie qi|fijie% Div fkij dinjngv

    eniv cjvn`f fi bnffijie0 iie g|kkv

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    cce}vy|ie kx lc}n} qce fi

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    qoqi\fw`i fi

    yvgif\fi\xxk\vgi}f\iv iibx

  • 8/7/2019 TOPdesk Magazine 2009 Nr 4

    9/28 >

  • 8/7/2019 TOPdesk Magazine 2009 Nr 4

    10/28

    Mkjybe

    38

    VIO]V0 WkjVI\ ]BnV

    Fi wie} kb gkif vi oyeeie |cxxk|vi|ie n} iie qce fi lijceg|n`o}vi

    |ifieie kb iie ABN]" ka }i|qnmibcecgibiev"kxjk}}neg cce

    vi }mdcaaie% Iie diij lig|n`xijn`oi wie}% Gkifi |cxxk|vcgi}

    giqie mn`ai|bcvng pnmdv kx wcv i| giliy|v% Ie fcv n} wii| dcefng

    qkk| fi qi|cevwkk|fneg cce dkgi|i bcecgibievjcgie%

    Gijyoong }mdnvvi|v VKXfi}o biv ynvgil|infi |cxxk|vcgi"

    bkgijn`odifie% Vie ii|}vi pn`e pi iieqkyfng pija vi bcoie ie kx

    vi }jcce ne VKXfi}o% Vie vwiifi oyeeie pi* nefnie giwie}v* vi|li}mdnooneg gi}vijf wk|fie cce ln`qkk|liijf cafijneg}dkkafie%

    Bcc| fi lijceg|n`o}vi ie bii}v yenioi ingie}mdcx n} fcv VKXfi}o

    fi bkgijn`odinf diiav kb qce iie owcevnvcvniqi |cxxk|vcgi fn|imv

    fkk| vi ojnooie ecc| fi owcjnvcvniqi gigiqie} cmdvi| fi |cxxk|vcgi%

    Kaviwij qce iie nemnfievccevcj xi| mcvigk|ni oyev y fn|imv fkk|

    ecc| fi kefi|jnggiefi nemnfievie kb i| qi|fi| bii vi wi|oie%

    Ne fi x|covn`o pnie wi qcco fi qy|ngi |cxxk|vcgiwie}ie

    ec nbxjibievcvni }eij ynvfkqie% Vi|wn`j fnipijafi qy|ngi

    |cxxk|vcgiwie}ie qiij neqjkif dillie gidcf kx fi ne|nmdvneg%

    Ln`qkk|liijf fkk| qiij vi qiij mcvigk|n}cvni} ne vi }vijjie* wcc|fkk|

    lidcefijcc|} eniv bii| gkif wivie wcc|kx pi iie nemnfiev bkivienefijie% Fnv pk|gv i|qkk| fcv fi |cxxk|vcgi cce fynfijn`odinf

    nelkiv% Wcv wii| fi |ifie n} fcv fi |cxxk|vcgiwie}ie caeibie%

    Iie bkkn qkk|liijf qce div xcc|f cmdvi| fi wcgie }xceeie%

    Div pky livi| pn`e cj} fi nbxjibievcvni pk iieqkyfng ie

    lig|n`xijn`o bkgijn`o gidkyfie wk|fv* pkfcv lidcefijcc|} imdv

    biv |ign}v|cvni cce fi gceg gcce% Fi i|qc|neg jii|v fcv iie

    iieqkyfngi ne|nmdvneg }eij nepnmdvijn`oi |cxxk|vcgi} kxjiqi|v%

    Cj} kefi|wig ljn`ov fcv i| neqcj}dkioie bn}}ie* n} div |ijcvnia

    iieqkyfng kb fni ekg vki vi qkigie% VKXfi}o n} gijyoong eniv

    pk }vc| fcv gibccovi oiypi} eniv qi|livi|f oyeeie wk|fie%

    No wie} y qiij |cxxk|vcgixjipni| vki#

    Wkjvi| ]bnv n} iie qce fi vwii fn|imviy|ie qce VKXfi}o

    Iiqf } fi }ivi

  • 8/7/2019 TOPdesk Magazine 2009 Nr 4

    11/28 33

    Iqie iie wcmdvwkk|f |i}ivvie ka iie gil|ynoi|}q|ccg licevwkk|fie fnv }kk|v

    }nbxiji dcefijnegie okbv kx fi }i|qnmifi}o ijoi fcg wij iie xcc| oii| qkk|ln`%

    Qcco wk|fv fnv eniv gi|ign}v|ii|f* kbfcv fi |ign}v|cvni jcegi| fyy|v fce fi

    cadcefijneg pija% Fcv n} lig|n`xijn`o* bcc| fcc|fkk| jkkx `i wcc|fiqkjji neak|bcvni bn}%

    VIO]V0 @I\kIe ]njQny]

    Liv|wlc|i |cxx|vcgi}biv Smo nmfiv}

    Nepnmdv ne fi cc|f ie dkiqiijdinf qce fnv }kk|vok|vi kefi|l|ionegie n} wcc|fiqkjji neak|bcvni

    qkk| |cxxk|vcgi}% Ln`qkk|liijf kb vi oyeeie

    pnie wijoi bifiwi|oi|} ln`}mdkjneg ekfng

    dillie% Ka kb fi wi|ojc}v qce fi }i|qnmifi}o

    gkif ne liijf vi o|n`gie0 diij qiij ok|vi q|cgie

    ln` ijocc| ok}vie kegibi|ov qiij vn`f#

    Qiij }i|qnmifi}obifiwi|oi|} wnjjie fcc|kb eg

    }eijji| iie bijfneg oyeeie |ign}v|i|ie% Ne VKXfi}o

    qi|}ni 6%< n} fnv bkgijn`o fceopn` fi ynvgil|infi

    bkgijn`odifie qce }vcefcc|fkxjk}}negie% Y oyev ey

    qceynv iie }vcefcc|fkxjk}}neg fn|imv iie bijfnegccebcoie% Lkqiefnie oce fni bijfneg ekg ynvgil|infi|

    qkk|gifienii|f wk|fie fce qkk|diie0 y oyev pija}

    bijfnegie ccebcoie fni cj cagibijf pn`e% Y dkiav fce

    cjjiie ekg bcc| fi eccb qce fi ccebijfi| ne vi qyjjie%

    Di wi|ov div;Iibcgi q|li|ifg0

    3% Bcco iie eniywi }vcefcc|fkxjk}}neg cce

    $ln`qkk|liijf Xc}}wk|f |i}iv.0

    Qyj cjji giwie}vi qijfie ne ie }ijimvii| ln`

    ]vcvy} fi wcc|fi wcc|bii bijfnegie

    cagibijf wk|fie $ln`qkk|liijf Kxgijk}v.?

  • 8/7/2019 TOPdesk Magazine 2009 Nr 4

    12/283< OJCEV NE LIIJF

    Fi \kvvi|fcb}i kefi|wn`}ne}vijjneg Pcfonei lnifv iie }mcjc cce bnffijlc|ili|kix}kxjinfnegie0 NMV"kxjinfnegie vkv cxxjnmcvnikevwnooijcc|* NMV"lidii|fi|*

    xc|vnmyjni| fngnvccj kefi|pkioi| ie ekg qiij bii|% Fipi kxjinfnegie lnifv

    Pcfonei cce qnc fi ]mdkkj ka Itmijjiemi* iie kefi|fiij qce div \KM fcv lifkijf

    n} qkk| blk"jii|jnegie fni wnjjie fkk|}v|kbie ecc| div dlk ka fni onipie qkk|

    iie mc||n|i ne div lif|n`a}jiqie%

    VIO]V0 @kkX LneFIj]

    Qkk| kefi|wn`}fkijinefie gil|ynov

    Pcfonei VKXfi}o cj iie ccevcj

    cc|% ]nef} ok|v wk|fv VKXfi}o

    imdvi| kko itvi|e negipiv% Fnv

    giliy|v ne }cbiewi|oneg biv

    DybceNM* iie \kvvi|fcb}i}vnmdvneg fni pnmd kefi| cefi|i

    nepiv kb liwkei|}k|gcen}cvni}*

    lyy|vqi|iengnegie ie div bnffie"

    ie ojinelif|n`a vi kefi|}viyeie kx

    NV"qjco ie vi v|cneie ne div gil|yno

    qce NV"vkkj}% ]cbie dillie pi pnmd

    cj} fkij gi}vijf kb dye oieen} ie

    xkvievniij vi gil|ynoie kb `yn}v fi

    ojinei|i k|gcen}cvni} ie lif|n`a`i}

    ne fi bnefi|lifiijfi wn`oie ne

    \kvvi|fcb cce fi NV vi o|n`gie%

    Md|n} qce \kkn` qce DybceNM0

    Div fkij n} kb qceynv Pcfonei*biv fi dyjx qce DybceNM* iie

    }dc|if }i|qnmimievi| kx vi pivvie

    qkk| lif|n`qie ie k|gcen}cvni}

    fni pnmd giie NV"kefi|}viyeneg

    oyeeie qi|kk|jkqie% VKXfi}o ljn`ov

    dni|qkk| div nficji bnffij% Qce

    \kkn`0 Ln liy|pie owcb no oii| kx

    oii| VKXfi}o vigie% Kko }vcgncn|}

    ljioie VKXfi}o vi gil|ynoie kb

    fi }i|qnmibcecgibiev"}imvk| vi

    ji|ie oieeie% Eniv cjjiie fcc|kb

    dillie wn` qkk| VKXfi}o giokpie*

    bcc| kko kbfcv VKXfi}o owcjnvinvgc|cefii|v vigie iie gkifi x|n`}%

    X|imni} wcv wn` pkioie%

    Smofi}oDiv }cbiewi|oneg}x|k`imv

    pnv bkbieviij ne fi

    nbxjibievcvniac}i% ]vyfievie

    dillie cj} ca}vyfii|x|k`imv

    VKXfi}o negi|nmdv qkk| fi

    kefi|}viyeneg qce jkocji

    k|gcen}cvni} ie div bnffie"

    ie ojinelif|n`a% Ne iie jcvi|}vcfnyb gcce NV"}vyfievie fipi

    kefi|}viyeneg kko fccfwi|oijn`o

    qi|pk|gie%

    Fi }kavwc|i wk|fv cj negipiv

    ln` Pcfonei pija? div lidii| qce

    qi|}mdnjjiefi jkocjie wk|fv ey

    fkk| VKXfi}o gi|igijf ie fi

    ijiov|ken}mdi jii|kbgiqneg

    wk|fv kefi|}viyef fkk|

    VKXfi}o* qkk| fi gijigiedinf

    kbgifkkxv vkv Synmofi}o% ]cbiebiv DybceNM pkiov Pcfonei

    kefi|vy}}ie ecc| ojcevie fni

    ekg giie gil|ynobcoie qce NV"

    acmnjnvinvie ie fni ne fi vkiokb}v

    biv Synmofi}o oyeeie wk|fie

    kefi|}viyef% Pk n} i| cj nevi|i}}i

    givkkef qce qi|}mdnjjiefi eke"

    Ocv liif0 \kM Pcfoi

    }vyfividilli }

    a}vyfii\"x\k`ivvkxfi}ogi\dv

  • 8/7/2019 TOPdesk Magazine 2009 Nr 4

    13/28

    mkbbi|mnji k|gcen}cvni}* pkcj}

    }mdkjie* liwkei|}k|gcen}cvni}*

    myjvy|iji }vnmdvnegie ie

    kyfi|ieqi|iengnegie% Kko

    gcce }vyfievie ne div ocfi|

    qce div pkgieccbfi Gkyf

    qkk| kyf"x|k`imv jceg} ln`

    fnqi|}i kyfi|iemiev|c kb

    fcc| fi bkgijn`odifie qce NV"

    kefi|}viyeneg vi vkeie ie kb

    fi kyfi|ie fngnvccj wn`pi| vi

    bcoie% Xivi| M|nijjcc|f0 Fkk|

    bie}ie ne fipi lyy|vie vikefi|}viyeie ne div gil|yno qce

    dye mkbxyvi|}~}vibie* dcjie

    wi pi ynv dye n}kjibiev% Ie

    vigijn`oi|vn`f lnifie wi }vyfievie

    iie cyvdievnioi jii|kbgiqneg%

    Ln` div jnqi gcce qce Synmofi}o

    wk|fie pke

  • 8/7/2019 TOPdesk Magazine 2009 Nr 4

    14/28

    Fi |cxxk|vbcgn| n} iie x|nbc bnffij kb

    bccefijn`o}i |cxxk|vcgi} vi bcoie qkk| ln`qkk|liijf

    iie vicbkqi|jig% Cmvyiji fcvc oyeeie li}x|koie

    wk|fie ie i|vki jinfie fcv yw bifiwi|oi|} itv|c

    gibkvnqii|f pn`e kb qkk| div qkjgiefi kqi|jig ekg

    livi|i |i}yjvcvie eii| vi pivvie% Kko oyev y |cxxk|vie

    gil|ynoie kb cefi|i cafijnegie vi jcvie pnie wcv qkk|

    wi|opccbdifie i| qkk| die pn`e qi||nmdv% Pn` o|n`gie pk

    bii| nepnmdv ne fi wi|opccbdifie qce yw cafijneg*

    ie fcc|bii bii| lig|nx qkk| fi fkk|jkkxvn`fie qcelixccjfi bijfnegie $nemnfievie.%

    Q|liif0Div f|xv`fifi|pioQkk|fcv i| ca}x|coie kqi| fkk|jkkxvn`fie wk|fie

    gibccov biv fi nevi|ei ka itvi|ei ojcev* n} div

    lijceg|n`o kb pija vi wivie dki fi }i|qnmik|gcen}cvni

    ingiejn`o x|i}vii|v% Iie fkk|jkkxvn`fiekefi|pkio jccv

    pnie dkiqiij vn`f y ie yw mkjjigc} own`v pn`e biv div

    jiiywiefiij qce fi bijfnegie% Iie ynvokb}v oce

    ln`qkk|liijf pn`e0 >8) qce fi bijfnegie wk|fv lneeie

    48 yy| kxgijk}v% Kx lc}n} qce fipi gigiqie} oyevy ca}x|coie bcoie kqi| |icjn}vn}mdi fkk|jkkxvn`fie

    ie lixcjie dki jceg iie bijfneg kxie bcg }vcce%

    Fi kxlkyw qce pke |cxxk|v n} biv lidyjx qce fi

    \cxxk|vbcgn| Bijfnegie ne fi qkjgiefi qni| }vcxxie

    vi bcoie0

    ]vcx 30 Cj} y fnv |cxxk|v qkk| div ii|}v bccov* oyev y

    div li}vi giie fcvybjvi| gil|ynoie* ie kefi|cce

    ccegiqie fcv div c|mdnia kko biigiekbie bkiv

    wk|fie% Kx fipi bceni| bccov y iie |cxxk|v kqi| cjji

    fcvc ynv fi VKXfi}o"fcvclc}i% Wceeii| div |cxxk|v

    iiebccj gkif n} kxgilkywf ie y o|n`gv fi neak|bcvni

    fni y wnjv dillie* oyev y jcvi| itxi|nbievi|ie biv div

    fcvybjvi| ie iqievyiij }ijimvni} kb iie }ximnioi|

    |cxxk|v vi o|n`gie% Oni} ne fnv }mdi|b Cjji bijfnegie%

    ]vcx

  • 8/7/2019 TOPdesk Magazine 2009 Nr 4

    15/28

    fkk|jkkxvn`f* fy} pkefi| kefi|}mdinf vy}}ie ii|}vi" ie

    vwiifijn`e} bijfnegie% Fnv |cxxk|v gccv ecbijn`o jcvie

    pnie dkiqiij vn`f y bctnbccj ekfng diiav kb div g|k}

    qce cj yw bijfnegie kx vi jk}}ie%

    ]vcx =0 Ne fipi }vcx giiav y cce dki div |cxxk|v

    gig|kixii|f bkiv wk|fie% Qkk| div fkk|jkkxvn`fie"

    kefi|pkio bkiv y fcv fkie kx xi|mievnij* pkfcv fi

    ynvokb}v ne xi|mievcgi} pnmdvlcc| wk|fv% Fcc|ec oyev y

    ccegiqie fcv div gccv kb div qijf Vkvcji gi|icjn}ii|fifkk|jkkxvn`f ie occ|v}kk|v Vkvccj% Dkyfv y ln` fi

    }k|vi|neg fi }vcefcc|fqkjgk|fi cce%

    ]vcx 60 Ln` fi ynvqki|bkgijn`odifie qce div |cxxk|v

    oyev y kefi| cefi|i onipie qkk| iie jn`efncg|cb $fi

    kefi|}vi kxvni.% Iie jn`efncg|cb pk|gv qkk| iie dijfi|i

    wii|gcqi ie fy} iie bcooijn`oi nevi|x|ivcvni qce div

    |cxxk|v%

    Cj} div gkif n} jccv div |cxxk|v iie }kk|vgijn`o gyy|pnie cj} fi caliijfneg dni|lkqie% Iie jn`e fni ii|}v

    fnmdv ln` fi t"c} ljn`av ie kx iie lixccjf xyev iie diji

    }vi|oi }vn`gneg jccv pnie $fnv n} div kb}jcgxyev.% Ne fi

    g|cio dni|lkqie jngv fcv kb}jcgxyev kx kegiqii| 49)%

    Qi|vccjf ecc| fi x|covn`o livioiev fnv fcv 49) qce fi

    bijfnegie |ijcvnia }eij wk|fv kxgijk}v ie fcv iie qiij

    ojinei| fiij $39). jcegi| kxie ljn`av }vcce% Fnv pn`e qcco

    bijfnegie fni qiij kefi|pkio ekfng dillie ka wineng

    x|nk|nvinv dillie ie fy} qkk| fi }vi|oi }vn`gneg ne fi

    g|cio pk|gie%

    Fi neak|bcvni ynv div fkk|jkkxvn`fiekefi|pkio oyevy ey gkif gil|ynoie kb ca}x|coie vi bcoie kqi|

    fkk|jkkxvn`fie% Ln`qkk|liijf0 ynv fi jn`eg|cio dni|lkqie

    n} vi pnie fcv 48 x|kmiev qce fi bijfnegie lneeie 68

    yy| kxgijk}v wk|fie% Biv wi|ofcgie qce 4 yy| dkyfv

    fnv ne fcv 48 x|kmiev lneeie 9 wi|ofcgie kxgijk}v n}%

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    V|ief}

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    ne

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    anecemnj |je + menm m|nn

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    V|ief}

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    19/28V\IEF] 3>

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    Qje|0 Enij} Oynxi|* C|qnef Gcegc ie Bc|o qce Biy|} qce div Eifi|jcef}i kevwnooijvicb

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  • 8/7/2019 TOPdesk Magazine 2009 Nr 4

    25/28 9%

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    VkXfi}o eifi|cf

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