Unit 23Lesson 2

Conflict resolution

寿县安丰高中高二英语教研组 period one

between among

Objective

• In this class, we will able to …• 1.learn and use some phrasal

verbs in conflict.• 2. get the key information in

the dialogue and identify mood.• 3.learn and use the language of

arguing

Before listening• Read the questionnaire. Then

match the verbs below with those underlined in the text.

approach, defend, discuss, return, say OK, suggest, take, tolerate, make a lot of noise

If you are misunderstood by your boss,

维护，保护do you stand up for yourself?

• Look at the following the pictures, understand the sentences and guess the Chinese meaning of the phrases.

You are always making a scene ! I can’t put up

with it.当众，大吵大闹

The boy refused to give in and return the book to the girl.

I’ll accuse you of

stealing and call in the teacher

请，某人

You’re always going off with my possessions and

not giving them back.

私自拿走

Ex 1.Read the questionnaire. Then match the verbs below with those underlined

• talk it over• put forward• make a scene• put up with • going off with • give in • go back• go to

suggestdiscusstoleratemake a lot of noise say okreturntakeapproach

Before listening• 1.Repeat some sentences in

the dialogue and pay attention to mood while arguing

• 2.Deal with vocabulary

• a) criticizing

• b) contradicting

• c) refusing

• d) suggesting

• e) threatening

批评抗辩

拒绝建议威胁

Why do you always twist th

e truth?

criticising

a

“You’re selfish ,aren’tyou?

Read aloud! Classify the expression in the function File.

• Arguing• 1.Just stop making fun of me , will you ?• 2.• You’re always telling people about your

exciting sculpture classes.• 3.No, I’m not .• 4.I wish you shouldn't interrupt me all the

time.• 5.Why don’t you turn over and see if it’s

started ?

a

ab

a

d

• 6.No, why should I turn ?

• 7.You never let other people watch anything even when you’re just watching advertisements!

• 8.Why do you always have to twist

• the truth ?

• 9.I did give it back to you when I got home from camping .

c

a

a

b

• 10.I do tidy it .

• 11.I don’t see why I should.

• 12. If you don’t , I’ll never let you use my computer again.

• 13. And if you do that , I’ll stop giving you a lift to school in the mornings.

b

c

e

e

David Hanson was appointed as a leader of students’ union

Pan Yuliang has a gift for painting.

Eating apples can be a good tip of keeping off weight.

vocabulary

Dad is giving his son some allowance.

While listening• Listen to the argument between a

brother and sister .

Listening strategies:

• 1.Listen for expressions that are positive or negative

• 2.Pay attention to intonation to help you identify people’s mood.

• 3.Be careful with sarcasm. Sometimes

people say something positive but with a falling intonation so that it means the opposition.

Decide if these statements are true( T) or false( F)

• 1.Lucy is not happy about being head of the student union.

• 2.Pete is interested in hearing about her appointment.

• 3.Lucy is upset by his reaction.• 4.The first time she asks her

brother to switch channels he is patient.

F

F

T

T

• 5.Pete gets angry because Lucy has borrowed his compass to go camping. 6.Lucy is angry because Pete refuses to switch channels.

• 7.Pete is not worried about Lucy not letting him use her computer .

• 8. He gets nervous when she says she’ll tell their father how he spent his allowance.

F

T

T

T

Listen to eight sentences. Identify the mood

• 1.

• Sister: I ’m really pleased about it.

• 2.

• Brother :That’s great . You’re a real genius, aren’t?

• 3.

• S: Oh, just stop making fun of me, will you ?

excited

sarcastic

upset

• 4.

• B:I wish you wouldn't interrupt me all

• the time.

• 5.

• S: Why don’t you turn over and see if it’s started?

• 6.

• S: You’re always going off with my possessions and not giving them back. Like my compass.

annoyed

patient

angry

• 7.

• B: Oh, I’m really worried.

• 8.

• S: Ha, I’ve got you now!

sarcastic

satisfied

Tom said a senior student had gone off with his basketball!...

His classmates are giving their suggestions…

Tom

Make a dialogue

• Try to use the phrasal verbs and functional sentences on page 22,and page 23

• go off with …refuse to do, shout at ,make a lot of noise ,make fun of ,

• give in ,accuse sb of doing sth ,call in, send for,• He is always…why don’t you , you should…make

a scene. If he don’t. we’ll…•

Make a dialogue

• Lucy: Tom ,what happened? Why are you so unhappy?

• Tom: A big boy went off with my basketball…

• Mike: Why don’t you…

• Tom: I talked over…

• Lucy: You should…

Sample

• Lucy: Tom ,what happened? Why are you so unhappy?

• Tom: A big boy went off with my basketball and refused to give it back.

• Mike: Why don’t you go to his house and ask his parent for help?

• Tom: I talked over with him but he ignored, then I shouted at him …

• Lucy: You should tell him that you’ll call in the police .

• Tom: He also made fun of me.

• Mike : We’ll send for our teacher

or our headmaster.

Homework

• Polish your dialogue try to use as many phrasal verbs as possible.

period two• There is an expert ,Dr Katherine Maguire

from Cambridge University who is in

the studio .She’s giving some ways to deal with conflict.

Through negotiation, they were able to reach a compromise.

If they responded to anger with more anger,

the situation would get worse.

The woman must be holding her feeling inside .

Is it good to hold out for long enough if conflict comes about?

在困境中坚持

Complete the sentences with correct ending: a, b, or c

1. The worst thing to do when someone is angry is to

a) say nothing at all

b) be angry back.

c) go away from the situation.

2 Doing nothing is not a very useful strategy because

a) it keeps one’s feelings inside.

b) the person leaving feels angry.

c) the situation can become violent.

3.Getting outside help is a good strategy when

a) the conflict is very serious.

b) you have a good helper .

c) someone from outside decides.

4. When negotiating you should

a) be prepared to speak for a long time.

b) repeat your reasons again and again.

c) find out what the other person wants.

5 You should put forward a few solutions and choose one that

a) everybody agrees with .

b) does not threaten the other person.

c) suggests you take turns.

6. When you are in conflict situations you should

a) be aware of your body language.

b) speak firmly and loudly.

c) use strong body language.

ways react to conflict.

bad ways

The first way is to ____

to anger with ____anger. Another way…is when the person says____ and tries to _______ or ______the situation. They just hope that if they ______ ____ for long enough things will get better…

Another possible is

…this is when you___ ___somebody outside the situation. It is usually better to ____ the problem yourself. The best thing to do is try to _____ with the other person…

respond

more

nothingescape

ignore

hold out

callon

solve

negotiate

要求某人介入good ways

4

Post listening

After the quarrel, they held out for a few days and said nothing to each other.

How to give a resolution oftheir conflict?

Voice your opinion

Personally,______________________

• _________________________________

• __________________________________

• _________________________________

• _________________________________

• ________________________.

Sample • From my point of view holding their feelings

inside can be very unhealthy. They can call on somebody outside the situation. This may be helpful. Especially if the conflict is serious. The person ought to help them out. Then , the two girls should explain clearly what they want . Talk with the other person, they are likely to find a compromise. Finally, they must have a resolution .