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Copyright© 2007 株株株株 株株株 株株株株株株 1 Enterprise2.0 = BPMS Enterprise2.0 = BPMS + Social Computing + + Social Computing + SaaS(Office2.0) SaaS(Office2.0) Tomoaki Sawada [email protected]

Enterprise2.0 = BPMS + Social Computing + SaaS(Office2.0)

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  • 1. Enterprise2.0 = BPMS + Social Computing + SaaS(Office2.0) Tomoaki Sawada [email_address]
  • 2. IT IT
  • 3.
        • IBM e-
        • e
          • e-
          • Aetna e-
        • OSPG
      • 1
  • 4. IT
    • DIY-IT, Situational, Mashup, SOA, Web2.0
    • Enterprise2.0
    • Social Computing/
    • Social Network Analysis/ONA
    • Social Bookmarking
    • Realtime BPMS (Process & Performance Mgmt)
    • BPM2.0(BPMS)
    • SaaS
    • Office2.0
    • IBM&services Science
    • Innovation
    • UAM(Unified Activity Management)
    • Business Strategy & Modeling
    • Knowledge Management
    • Workforce Management
    • Visualization & Information Architecture
    • Experience Design
    • Competitive Intelligence
    • Second Life
    • UIMA (pronounced you-ee-muh)
    • New thought and New Generation
    • Zend for IBM
    • Open Source
    • Mode Driven Busiess Design
    • BPMN Modeling and Template
    • Technology Trends and New Market
    • Grid Computing
    • Unified Communication & Twitter
    • Open Source & patent
    • Info 2.0
    Dogear ; http://jisi.dreamblog.jp/
    • 2008 01 19 Best lectures about Enterprise Platform and Integration
    • 2007 11 28 Enterprise 2.0 und E-Collaboration
    • 2007 11 10 Employee Generated Content = Enterprise 2.0
    • 2007 11 03 Web 2.0 Design Patterns book by Digital Walkabout
    • 2007 10 23 Web 2.0 Summit Presentation by O'Reilly
    • 2007 10 23 ECM and Enterprise 2.0
    • 2007 10 09 IBM Mashup Starter Kit
    • 2007 09 14 Enterprise 2.0 at the Crossroads by by Susan Scrupski
    • 2007 08 25 Meet Charlotte
    • 2007 08 25 Enterprise2.0 Web2.0 Trends
    • 2008 01 31 Redbooks Wiki: Central Texas DITA UG Presentation on Slideshare by Chris Almond on
    • 2008 01 29 What is Beehive and Lotus transformation by Judith Hurwitz
    • 2008 01 29 10 New Technologies IBM Is Cooking in Its Innovation Labs by eWeek
    • 2008 01 29 IBM Beehive, social networking for the enterprise
    • 2008 01 29 Web 2.0 storytelling platforms
    • 2008 01 29 Strategy For Facebook, A Ready-Made Marketing Platform by Forrester's Jeremiah
    • 2008 01 29 IBM Lotushere 2008 Presentaion
    • 2008 01 29 Why IBM Needs Beehive ( IBM's Facebook)
    • 2008 01 29 Innovation, User Experience & Meet the Developers Labs at Lotusphere 2008 by Luis Suarez
    • 2008 01 27 Beehive IBM Facebook by @IT)
    • 2008 02 10 All in one BPM Intalio
    • 2008 02 09 BPM ; Intranet BPMS
    • 2008 02 06 Vitria and the Convergence of BPM and Web 2.0 bu eBizQ
    • 2008 01 27 BPM
    • 2008 01 24 IBM Acquires AptSoft to Expand Portfolio in Burgeoning Business Events
    • 2007 12 19 All in one BPM (Intalio
    • 2007 12 16 Intalio Back on Gartners Magic Quadrant
    • 2007 12 09 Business Intelligence / Analytics Technology Drives 42% Improvement in Customer Retention
    • 2007 12 07 Intalio Japanese
    Enterprise2.0
    • 2008 02 06 A nice definition of Office 2.0 by James Governors Monkchips
    • 2008 01 31 OpenID: An Executive Briefing from IBM
    • 2008 01 05 OpenDocument Format Alliance 2007 Annual Report published
    • 2007 12 09 Web Office Market status update by Read/Write Web
    • 2007 11 03 Office 2.0 & Web Office competitive landscape by Read/Write Web
    • 2007 09 25 WebEx WebOffice making progress to offer Enterpise 2.0 services
    • 2007 09 19 IBM Brings Back Symphony (For Free) by Irwin Lazar
    • 2007 09 11 IBM JOINS OPENOFFICE.ORG COMMUNITY
    • 2007 09 10 Office 2.0 Conference Presentation
    • 2007 09 10 Office 2.0 and the future of work by
    BPMS
  • 5. IT
  • 6.
    • Web2.0 Enterprise 2.0
      • Social Facebook
      • IBM
      • IBM
    • SaaS)
    • BPMS SOA) IT
    • IT
    • J-ISI
  • 7. Web2.0Enterprise 2.0 Enterprise 2.0 Web 2.0 Internet CGM) Enterprise Intranet Web2.0 Blog Podcast Tagging Wiki RSS , Web 2.0 Enterprise 2.0 Web 2.0 Enterprise 2.0
  • 8. Enterprise 2.0
    • Enterprise 2.0
    • Office2.0
    • (SaaS
    • BPMS2.0
    • Enterprise Search2.0
    IT
    • SOA
    20% 40% 40% Transactional) Transformational) Tacit) IT PwC
    • Enterprise 2.0 SOA BPMS) Office 2.0 (SaaS
  • 9.
    • Web IT
      • Facebook
      • IBM
      • IBM
  • 10. Web IT Facebook
  • 11. Web IT BLOG Twitter Feed
    • SNS
    • 2005/10 NTT 2500
    • 2006/4 NTT 5000
    • 2006/4 500
    • 2006/7 NEC 1500
    • 2006/8 UFJ
  • 12. Facebook
    • Facebook
    Morgan Stanley Web 2.0 Summit faberNovel Consulting Soul Facebook
  • 13. Facebook
      • IBM 29,000
      • MS 27,000
      • Ernst & Young 19,000
      • Deloitte 16,800
      • PwC 12,706
      • BBC 11,715
      • Procter & Gamble 9,327
      • General Electric 8,000
      • UBS 6,532
      • Teach of America 4,800
      • Wells Fargo 3,790
      • Morgan Stanley 6,343
      • BofA 3,761
      • GM 1,727
      • Ford 3,291
    November 25, 2007 Jeff Pulver Blog A look at Facebook's International Growth during the past 30 days Asia: 128.00% South America: 59.91% Pacific: 34.40% Africa: 18.88% North America: 8.85%
  • 14. Facebook Facebook Twitter
  • 15. Facebook
  • 16. Facebook Zoho FB Facebook ECM Alfresco Alfresco Facebook IBM Developerworks
  • 17. Web IT IBM
  • 18. IBM WEB,BLOG BLOG = Weak Ties BLOG SNS Facebook Bluepages+1 Slideshare: IBM CIO 2010 Outlook - Roo Reynolds http://www.slideshare.net/rooreynolds/ibm-cio-2010-outlook-roo-reynolds
  • 19. IBM URL BLOG SNA) Slideshare: IBM CIO 2010 Outlook - Roo Reynolds http://www.slideshare.net/rooreynolds/ibm-cio-2010-outlook-roo-reynolds
  • 20. IBM Slideshare: IBM CIO 2010 Outlook - Roo Reynolds http://www.slideshare.net/rooreynolds/ibm-cio-2010-outlook-roo-reynolds MR. A MR. A Google MR. A MR. A Facebook MR. A
  • 21. IBM IBM used facebook long before we started selling it Profiles Productivity driven savings of $194M per year Blogs We host 10,429 total Blogs, Sept 07 T hey generate more publicity then our communications department.. IBM rs get feedback from the crowd which can be used to improve our services Enabling every employee to publish and discuss their ideas out in the open BluePages holds 475,000 profiles and serves 3.5 million searches per week IBMs BlogCentral hosts 27,300 weblogs (420 group blogs) with 62,000 entries and 60,000 comments, and 10,800 distinct tags. 83,580 85,052 35,094 August 2007 60% 60% 65% % increase 50,000 Comments 51,000 Entries 23,000 (67 countries) Users August 2006
  • 22. IBM Share 327,233 public and tagged bookmarks, Sept 2007 Dogear Productivity driven savings of $4.5M per year Based on: 286, 586 average search visits per week each IBMer saves 12 seconds per search visit today The goal: provide context, develop cultures, and grow capabilities that individuals need to be able to perform effectively And host 900 + communities of many different interests Communities IBM Community Map hosts 700 communities. IBM Forums hold 36,000 entries. IBMs internal Dogear system has 185,000 links from 3,425 users. One-third are intranet links and only 2.5% are private.. IBMs internal Activities service has seen all content and usage statistics grow by 2.5x over the second half of 2006 to 10,000 activities, 60,000 entries and 32,000 users. Activities Increased search satisfaction 50% of user searches end with clicks on user-tagged content
  • 23. IBM
    • IBMs e-Classifier text-mining tool is used to scan the discussion forums to identify emerging themes and help facilitators and participants quickly grasp the essence and priority of the underlying discussions in any forum.
    • IBMs SurfAid provides real-time metrics on usage and demographic participation.
    • Forum participation and discussion is influenced through real-time human intervention by moderators and facilitators, using both e-Classifier and SurfAid data .
  • 24. IM Slideshare: IBM CIO 2010 Outlook - Roo Reynolds http://www.slideshare.net/rooreynolds/ibm-cio-2010-outlook-roo-reynolds , IM Colleague) Jim A D E F Akira
  • 25. Enterprise 2.0 Andrew McAfee Andrew McAfee 2007
    • BLOG
    • Tie)
    Weak)
    • Wiki
    Strong) What is emergent ? Web2.0
  • 26. Web IT IBM
  • 27. IBM
    • IBM Enterprise2.0
      • Ajax(Dojo) Browser
      • PHP + Java + QEDwiki( Wiki) Mashup Widget
      • Lightweight SOA SOA(Enterprise SOA)
    SOA SOA Web SOA SOA
  • 28. IBM DAMIA
  • 29. IBM QEDWiki) Damia) Info 2.0 Mashup Hub)
        • QEDWiki
        • Damia (Data mashups for Intranet Applications
        • Web
        • Damia
          • Atugmentation)
          • MIX
      • Info 2.0)
        • Mashup Hub
        • Widget
        • Web2.0
  • 30. QEDWiki
      • Wiki Collaborative)
      • Domain Expert Web
        • www.ning.com
        • www.jotspot.com Wiki
        • www.protosw.com .net,
  • 31. QEDWiki
  • 32. DAMIA
  • 33.
  • 34.
  • 35. SOA IT SOA BPMS BPEL) IT IT ESB/BPEL SOA BPMS BPMS) A B
  • 36. SOA SW BPM/SOA B2B WF TP LC BPEL WS ) CRM ERP FI/CO HR BAM BAM EAI Enterprise Service Bus IDE) CMDB RIA WS ) Rest ) BPEL4People WS- BEM CEP
  • 37. BPMS SCM IM Email ERP CRM SCM Email Vendor site BPMS Forrester
  • 38. IT
    • BPMS BPMN
    • BPMS BPEL)
    • BPMS
    • BPEL4People)
    • Web
    • SW
    Forrester
  • 39. RSS ERP CRM SOAP Etc. BPM BPM BPMS Forrester BOLG SNS Facebook Wiki Mashup
  • 40. SOA SOA
    • ,
    • ,
    • RIA
    • BPM,
    • ,
    • BAM,
    • as-a-service
    Forrester
  • 41. BPMS Forrester
  • 42. Enterprise 2.0 IBM doc CM Files doc email ppt IT Web 2.0 SaaS BPMS/ESB Web Web2.0 SOA SOA Web SOA Info 2.0 DB Info 2.0 Fabric Business Services Fabric SOA) Business Performance Mgmt SOMA BPM SOMA)
  • 43. Info 2.0 Presentation Services EDW Legacy Legacy Portals, Browsers, and or Devices Strategic APPL Event Processing Tactical APPL Tx APPL App Server Discovery APPL Master Data APPL Process Services Information Integration Services Analytic Services Master Data Services Transaction Application Services Analytic Application Services Business Process Management Federation Discovery Services ECW Content Services Collaboration Services Notes Email Enterprise Service Bus Metadata Services Master data Hubs Product Customer Supplier Location Transaction Services OLTP2 OLTP1 OLTP Business Rules Business Monitoring Streaming Batch Metadata IT) CGM UIMA Enterprise)
  • 44. SaaS PaaS(IaaS) DaaS
  • 45. SaaS
    • Wave I - The characteristics of Wave I, the standalone SaaS solution, did not include significant activity beyond the development of SaaS suites, e.g., Netsuite, which has since evolved into an ecosystem, and the initial releases of salesforce.coms Appforce, which later evolved into the AppExchange platform (SIP), marketplace and ecosystem.
    • Wave II As SaaS 2.0 emerged, along with it emerged service providers -- especially in collaboration and travel -- that began building SaaS Integration Platforms from middleware components to enable business marketplaces. We believe that the next service providers to emerge in this space will be financial services companies that build SaaS platforms to enable their ecosystems to transact business in the cloud.
    • Wave III As the SaaS market enters Wave III in 2008, Saugatuck expects we will increasingly see service providers choose to acquire branded SaaS Integration Platforms to enable vertical (and horizontal) marketplaces and IT-targeted marketplaces.
    SaaS Astadia,Bluewolf Boomi
    • SaaS 15% SaaS
    US WW B$ WW B$
  • 46. SaaS Figure 1. Roles and Responsibilities in a SaaS Application Environment Computing Cloud SaaS Platform DB
    • Salesforce CRM
    • SugarCRM
    • NetSuite
    • Rightnow
    • Coghead
    • Zoho Creator
    • Dubble DB
    • Wyaworks
    • LongJump
    • Force.com
    • Amazon AWS
  • 47. Salesforce SaaS SaaS PaaS DaaS Development-as-a-Service DaaS Force.com Cloud Computing Architecture
  • 48. SaaS
  • 49. SaaS 2.0 SaaS 1.0 SaaS 2.0 EAI SaaS Yes Yes Salesforce AppExchange Yes Yes Quickbase Q4 Yes Yes Yes Coghead Yes WuFoo
  • 50. Coghead
    • Coghead Web Web SaaS
    Coghead ) Coghead = . ISV Developers < 0.5 M SI Developers 1-2 M IT Personnel 5-10 M Non-coder Problem Solvers > 10 M Business Internet Users > 500 M
  • 51. Coghead Ecosystem Core Platform Marketplace AP Forums BLOG EC Sellers Buyers AP Facebook
  • 52. Coghead2.0
    • Coghead Web Web
    Coghead 1.0 Coghead 2.0 + Amazon Web Service (AWS) + Coghead Hosting Q Yes Yes Yes Coghead Q Yes Yes Yes Coghead
  • 53. Coghead PaaS ASP SaaS PaaS Coghead .0
    • Amazon AWS
      • rPath
  • 54. SaaS
    • DB/Web Web (Zero Coding)
    Amazon Web Service (AWS) Computing Cloud DB/
    • SaaS
      • Zoho Creator
      • Dubble DB
      • VMworks
      • LongJump
    Coghead +
    • Amazon AWS
      • Billing
      • Scalability
      • Low Cost Storage
      • TRX Pricing
  • 55. Coghead Coghead Amazon (PaaS ) Amazon AWS API Amazon
  • 56. Boomi On Demand
  • 57. Boomi On Demand
  • 58. Boomi On Demand
  • 59. Workday SaaS Cape Clear ESB
  • 60. BPMS SOA) IT Intranet 2.0)
  • 61. BPMS SOA) IT Facebook ECM Alfresco CM Files ppt DB Web WCM) CM) SOA SOA Web SOA ECM) Intranet 2.0 SaaS