: 063

03

(Testa , 2002 : 264 )

Drucker

Management by Objectives Drucker

(Selfassessment )

00

Hancock ,1999:78)(Roongrengsuke

& Cheosakul , 2002 : 51 )

(Warech et al., 1998 : 444)

(Lussier , 2005 : 128 )

(Downward )

Laterally (Up

ward )(Selfappraisal)

(Roongrengsuke & Cheosakul , 2002 :

50 )

(Bohlander et al . , 2001 : 329 )

(Kreitner & Kinick

,2001:281)

( Carlson , 1998 : 38

)

(Atwarter & Brett , 2005

: 532 )

(Kohn Bentley & Bentley , 2007 : 1)

(Kreitners & Kinick, 2001 :282)

: 063

01

-Bohlander,George,Snell,S.,and Sherman ,A.(2001), Managing Human

Resource , South Vestrn Colleg , 2ed Ed.p.325.

-Kreitner,R.&Kinick,A.(2001),Organization behavior ,McGraw Hill

/Irwin , p. 281.

Self Appraisal

(Robbins,

2003:488)

(Noe et al.,2000:302 )

(Bohlander et al., 2001 : 326 )

(Carlson,1998:45)

(Noe

et al.,2000:302)

(Bohlander et al.,2001:326)

(Carlson,1998:45)

----------------

-

.

. -

. -

. -

-

.-

( 063 )

( 013)

)

03

)

)

173

(

00

Peer Appraisal

(Bohlander et al.,

2001:327)

Noe et al., 2000:361) (

(Carlson,1998:46)

(Noe et al.,2000:361)

Subordinates

Appraisal

(Bohlander et al.,2001:326)

Robbins, 2003:489);(Carlson,1998: 46

Customer Appraisal

(Federal Ex.)(AT&T)(Grant Rock)

( SMS )

(Bohlander et al.,2001:328)

: 063

01

(Noe et at.,2000: 303)

/ Manager

Supervisor Appraisal

(Bohlander et al.,2001:326)

(Noe et al.,2000:299300)

(Roongrerngsuke & Cheosakul,2002:52 ; MIP,2003:5)

Determining The Objective

01

(Kreitner & Kinick,2001:282)(Levin,2003:1)

(Carlson,1998:41)

Determine The Administration Methodology

( Levine , 2003:3)

Instrument Selection \ development

(Testa,2002:263)

(Kohn- Bentley & Bentley,2007:5)

(Testa,2002: 264 )

Levine ,

2003:2 )

Data Collection

( Testa ,2002:265)

(Levin,2003:2

( Robbins ,2003:488 )

Data evaluation

Gap

( MIP , 2003 : 3)

Taking Action

: 063

06

( Testa ,

2002 : 267 )

( Likert )

(Kohn Bentley & Bentley ,2007:5 ) (Testa,2002:

264)

(Levine,2002:2)

(Top down Feedback

(Multi sources Feedback

07

Ho

Mo Ho : M

H1

H1 : M Mo

(Testa,

2002: 264)

2003:489)Robbins,

N = 13

N = 1 N = 12

n= 1 n = 1(( *))

. . n= 0 n = 3

: 063

01

N = 13

N = 1 N = 12

00

N = 13

N = 1 N = 12

: 063

13

N = 13

N =

1

N = 12

N = 13

N = 1 N = 12

10

: 063

11

References

1- Warech , Michael A. , Smither , James W., Reilly , Richard R., Millsap ,

Roger E., and Susanne P. ( 1998) , Self Monitoring and 360 Degree

Ratings , Leadership Quarterly , 9(4) , 449 473 .

2- Lussier ,N . R .(2005) , Human relations in Organizations , Mc Graw

Hill / Irwin .

3- Levin , M .(2003),360 Assessment Where do I Start? Survey connef ,

Inc .

4- Roongrerngsuke , S. and Cheosakul , A. (2002), 360 Degree Feed

back : problems and prospects in Thailand , Sasin Journal of Management ,

vol . 8 . 2002 , 50 60 .

5- Bohlander , George , Snell , Scott , and Sherman , Arthur . (2001) ,

Managing Human Resource , South Western Colley , 2nd ed .

6- Kreitner, R . & Kinik , A. (2001) , Organization Behavior , Mc Graw

Hill , Irwin .

7- Carlson , Margret S. , (1998) 360 Degree Feed back : The power of

Multiple perspectives , Popular Government , Winter .

8- Atwater , Leanne E. , and Brett , Joan F. (2005) , Antecedents and

consequences of reactions to development 360 - Feed back, Journal of

Vocational Behavior , 66 , 532 548 .

10

9- Hancock , Thomas S. , (1999) , 360 Degree Feed back : Key to

Translating Air Force Core Values Into Behavioral Change ,Resarch

Rebort Submitted to Air War College , USA.

10- Kohn Bentley , Esther and Bentley , Timothy , (2007) .

Understanding 360 Degree Feed back ,

11- Noe , R., Hollenbeck , J., Gerhart , B., and Wright , P. (2000), Human

Resource Management , Illinois Richard D. Irwin .

12- Robbins , S. P. (2003) , Organizational behavior , Prentice Hall .

13- Testa , M. R. (2002) , A madel For Organization based 360 degree

leadership assessment , Leadership & Organization Development Journal

(260 268 ) .

(R

(( ((

.

: 063

11

(R

R